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 ⇒ Airline reviews & Traveller opinions


Airline Reviews & Opinions

This page contains reviews about airlines, reflecting their work with passengers and the level of service provided.

To write a review, an opinion or a comment about a specific airline, or to look up reviews for a specific airline, you should browse the World Airline Directory.

Also you can take part in the exchange of views and free discussion of each airline at FORUM.

Latest Airline Reviews & Traveller Opinions

Interjet

18 July 2019 Maria Gallegos
I had a flight purchased in February or march, for August. In May, Interjet changed my flight to have a stop in Mexico City. I canceled the flight, asked for reimbursement submitted all the information and yet have not received my flights reimbursement. Orbitz also tried to communicate without success. I have been corresponding with one of your staff, Cecilia Rojas, and now I call her and she doesn't answer, the call just drops. This is ridiculous, No one to talk if my reimbursement will be given. Totally disgusted.......no stars
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Venezolana

17 July 2019 Guest
Creo que es un Aerolinea de las que queda en Venezuela junto con muchas otras que estan abriendose paso, actualmente continuan mejorando, aqui les dejo un enlace para visitar todas las aerolineas de venezuela aerolineasvenezolanas.net
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Aerolineas Argentinas

16 July 2019 Sveta
Horrible airlines with horrible customer sercice. Waited THREE hours in their office in Buenos Aires! They are so slow!
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British Airways

15 July 2019 Guest
Do not use British Airways. In my opinion, and based on my experience, they are one of the worst airlines! Please be very aware of the tricks that British Airways is up to. They would purposely over-book, charge a fee to change/rebook flight then cancel the new flight but keep your money. They are a horrible airline and would think nothing of taking advantage of its passengers. On April 14, 2019, I bought two tickets via Expedia to fly via British Airways. I specifically indicated to British Airways that I did NOT want to fly on any flight operated by American Airways because I detest American Airlines for their constant tardiness and poor in-flight customer service. British Airways insisted that in order for me to change my flight, I must pay a fee to re-book a new flight. On June 4th, 2019, the day of departure as I was leaving for the airport, I got an alert that British Airways had unceremoniously cancelled my new flight without any explanation and put me back on AA flight, which I paid to change from in the first place! As a result of British Airways cancelling my flight at the last minute with no real choice of making the trip but to use the horrid alternative American Airline operated flight they put me on. True to form, American Airlines and connecting flight Iberia were both late arriving well after 4pm to Athens: I missed the first day events, because these flights American Airline and Iberia arrived late. NOT OK. I complained to British Airways about this and requested a refund for the re-booking fee because they did not deliver on the flight they charged a re-booking fee for. BAs first response to my complaint was to defend their actions, claimed that they reached out to me, and that it was a voluntary action to change on my part. After responding with a detailed account and proof that it was not voluntary, they came up with another excuse that it was weather-related and beyond their control so they would not refund me This whole experience with British Airways has been very traumatizing for me, and I intend not only to avoid BA in the future even if it means paying a little extra to use another airline as a matter of principle. It is simply not ok or ethical for British Airways to treat passengers this way. I thought British Airways was bigger and better than this and I am disappointed. In my opinion and based on my experience with them, they are one of the most unethical flight organizations to ever get involved with. If you can help it, pay a little extra for a flight that actually provided the service and flights it claims to have. Do not use British Airways. They lie, take your money and refuse to take any accountability for their actions.
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Alitalia

14 July 2019 Guest
customer service would not give me a supervisor to speak to regarding luggage policy. It is misleading when airlines do not enforces their policy regarding baggage. when i purchased my ticket it said economy ticket and not economy light So who is responsible for enforcing alitalia's baggage policy.
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Sunwing Airlines

12 July 2019 Guest
I have not traveled with Sunwing yet, my trip is booked for September 2019, but unfortunately already disappointed and regretting my decision to vacation with them. My wife and I booked a trip to St. Maarten with our 7 month old son. We booked our trip and flight specifically with him in mind to ensure his first plane ride went as smoothly as possible. We had booked a direct flight which was originally 4 hours and 40 minutes, but were recently informed that the flight time has now changed along with an added stop-over in Montreal adding an additional 3 hours to our flight. A stop over with Sunwing is used to pick up additional passengers at another location, which means we are not to exit the plane, forcing us to sit in the plane for 8 hours. This was added to both our departure and return flight. I called Sunwing as soon as I received this notification, explaining that I cannot keep my 7 month old on a now 8 hour flight, also him now having to deal with the pressure of the airplane going up and down four times. I booked a specific flight to make flying with a baby as easy as possible and also save the other passengers from listening to a baby cry for an entire flight. Not only did every representative at Sungwing show no sympathy for my situation, they also offered no recommendations, alternative options or any kind of compensation for the change. They would not even offer me free seat selection to ensure my wife and I are seated together to take care of our child on this now 8 hour flight, you would think that would be the least they could do. So disgusted in the service and unreliability of Sunwing. Truly regret our decision to book with them, and will ensure we never make this mistake again.
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Blue Panorama Airlines

09 July 2019 Guest
Worst airlines ever. Never travel with these guys
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Turkish Airlines

08 July 2019 Guest
please dont buy tarkish airlines tickets if some one fly with infants thay charge me 110 euro and steel they are not providing cradle soo baby can sleep comfortable they are asking 85 euros per person and per flight otherwise hold the baby in your hand whole flight which is risky for baby , aggainst europien law . you can read this in tarquish web site in infant section , i fly with my first baby in bristish emirates swiss all provide good care of infant this time i made big mistake to buy this bull shit turkish air lines please be carefull with this airlines and dont go if u fly with infants
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Philippine Airlines

08 July 2019 Guest
Philippine Airlines changed my flight Manila to Toronto, moving 12 hours forwards. My prior connecting flight would have me in the Manila airport more than 14 hours early. I first called PA and tried to get a different flight. They couldn't help me. So I booked with a different company. When trying to board my flight in Manila PA told me I couldn't do that and that Id have to pay $150 to board my flight, because I hadn't boarded my previous flight. Needless to say I was angry, first because they changed their flight screwing up my schedule costing me another day hotel and parking fees and then charging me for not canceling. I was warned not to use PA, should have heeded the advice. PA stole $150 from me.
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Air Corsica

08 July 2019 Guest
My outbound flight to Calvi was delayed and delayed and finally took off to be told as we approached Corsica that we were in fact flying into Bastia NOT Calvi. We were never offered any refreshments despite being on the tarmac for over 2 and a half hours. On arrival at Bastia there was an hour queue for passports as the plane was not expected. There were no representatives to help and no-one counted or checked passengers had got on the busses for transfer to a closed airport at Calvi arriving after 10.30 at night. No taxis were available and again no representatives to help. Try to get in touch and no numbers work, the claim form does not work, there is no way to contact them to get any compensation which is legally due
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Cebu Pacific Air

08 July 2019 Ben
Cebu Pacific keeps accepting my credit card and then immediately canceling and reimbursing the amount. I have bought hundreds of CebPac tickets over the years. I've tried two cards from different banks over the space of two weeks and always the same result. One time I called and booked over the phone at a greater expense. This last time I just switched to PAL. Customer service is useless.
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Emirates

05 July 2019 Guest
Its quite sad that a company like Emirates Airline is gradually losing it credibility in the market place of its customers. How shabby practices to extort monies and take monies from accounts of customers who are unsuspecting is becoming a regular practice. I booked a ticket today and used a few of my family miles with it as I am travelling with the whole family. Only to discover they collected more than was billed at the time of my payment from my account. I called their customer service and they seem to know what they did and offered no help at all. I have been a Premium customer of the Airline for more than 12 years and have never really enjoyed my loyalty, and it sad this is how they pay us.
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Silver Airways

05 July 2019 Anita
This is the worst airline. No flights are on time. Had people from group traveling from Green Turtle Cay to Pensacola. 2 days later still in Ft Lauderdale, had to rent a car to get back to Pensacola. You might make it to Bahamas but getting home it will take days. Do not fly Silver Airline
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Jordan Aviation

02 July 2019 Chantelle
This is the absolute WORST airline I have ever used. Extremely unprofessional with time. Flight s5 1817 on june 27 and s5 1818 on july 1 were each delayed FIVE HOURS. This is so unprofessional and rediculous. I'm unsure how you qualify as an airline. There was no accomadations for passengers waiting tired and hungry. All for a 40 minute flight. The first day of our trip at the resort went to complete waste. I dont recommend anyone to ever take such a disgusting airline.
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Envoy Air

01 July 2019 Stacy Smith
My experience was terrible. We arrived at the airport more than a 1/2 hour before our flight was to leave, but did not get to the check in until 25 minutes before our flight was to leave. The lady working the counter was professional and thought the manager would override the computer. He didnt and was rude in the process. I explained that my wife made us a little later then we planned because she was a little sick. She has terminal brain cancer. I felt this manager didnt care and blew me off. The other staff was fine. The Man is General Manager John Z. Nikolovski. I dont know if I will ever fly out of Madison ever again. I believe this man is a terrible representative of your company. Judge Stacy A. Smith W5202 County Rd. N Mauston, WI 53948 Cell 608 632-0937
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Delta Air Lines

30 June 2019 William Freyer
This airline sucks. Excuse my French. They left my Daughter and 50 of her high school classmates on the runway for 6 hours Saturday 6/29 at JFK airport. They then proceeded to leave these poor starving children back at the airport for 18 hours . It was supposed to be a trip of a lifetime to Europe. Instead it's every parents nightmare. Do not fly with these evil bastards. Your better off paddling across the Atlantic!
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EasyJet

29 June 2019 Guest
I am a man of 64 yrs and was booked on a flight, the flight had been delayed and I followed instructions on my EasyJet App and proceeded to the gate as advised. The young lady ("Check-in-attendant") at the desk said I was still too early to be in the boarding area, and said if I didn't move out of the area I would be denied boarding - After a minor altercation (no profanities) I replied that she had no such authority and waited near the check-in on the stairs where there were other passengers also waiting. When the gate did open, I was near the front, but I was allowed to proceed through. I said I was happy to wait at the desk until all the passengers though - but even then was denied passing though without any reason given. I contacted EasyJet (00443303655000) complaining, the "Check-in-attendant" refused to talk to the person (EasyJet customer services) to explain the circumstances. The "Check-in-attendant" also refused to provide her name to myself. The flight left without me, thus I had to wait a further 6 hours for the next flight for which I had to pay and additional £121. I will not let this case rest till I am compensated
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Asiana Airlines

27 June 2019 Anthony Hammonds
Its my first time flying on your Airlines and it was not good, because I lost one of my traveling luggage so I spoke with one of your employee"s by the name klenz here in the Philippines about it. And ask to speak with the manager on duty, and I Was ask why do I need to speak with the manager. And I stated that I have a right to speak with someone who is in charge. at that time I was told there was no Manager on duty. but the employee refuse to call the manager and told me that there is no manager at this time. there are only five of us on duty. And they told me that they will look for it and give us a call if they find it, but when, I return back the next day there was still no manger on duty , but my luggage was had arrived, but when I checked it servals things were missing and still there was no manager available at this time .and they where telling me that they are not responsible for the missing stuff thatI had in my suitcase. How can international establishment running without a manager or a supervisor? If something happen it was supposed to be the manager who will be explaining the pros and cons not just a regular employee. And now they are trying to make the things go in circle and telling us that it was not their responsibility on what happen..When i get received my luggage the weight is different than when they weighted it when I left the United States. And your employees know that! I have called the Airline myself today with "NO" positive results. I think this is the worst airline to travel with. Knowing that your property will not be respected and secure with this airline. Let alone have the confidence that your being safe on this airline. I am planning on complaining to the Government of this Country and also to the Head quarter of this airline
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WestJet Airlines

24 June 2019 Sigalit Assor
18.6.2019 To: WEST JET Flight Service Eclipse On 2-3 may 2019, we were supposed to fly with you On a continuation flight from LAS VEGAS to TORONTO and than from TORONTO to ISREAL. It is important to note that we are loyal customers of El Al, and It's very important to us to fly with El AL if we can. Frequent Flyer Member number Of AMNON ANAVI is: 9352444. Frequent Flyer Member number Of SIGALIT ASSOR is: 9382441. This flight was supposed the flight home When actually we fly at 21/4/19 by El-Al from ISRAEL to TORONTO. Flight No. 31 LY. Attached airline tickets. Appendix A. When we arrive to LAS VEGAS airport the receptionist told us that We can't get us on the first flight because there's a malfunction and the plane won't be out in time, so we won't make the sequel. Attached to the original airline tickets that contained both flights. Appendix B. We were transferred to the UNITED company to try to find us a flight home. After about half an hour of exploration and uncertainty, a flight was found for us from LAS VEGAS to NEW YORK and continuation from NEW YORK to ISRAEL with UNITED company. No one bothered to send us an email or call and update that we won't go home through TORONTO, but through NEW YORK. Change of destination and addition of two hours on the first flight. The flight tickets are attached to the two flights that were actually flying. Appendix C+D. From that moment on, we passed a mask and an incessant uncertainty. Since it was decided to raise us on an early flight, we had to run through the check-in and the lines are very long and the airport is very large. We have to fly without even drinking water or going to the bathroom. After an hour of waiting inside the plane, they announced the loudspeaker that there was a malfunction and we were delayed. After about an hour, the loudspeaker announced that a person on the plane was ill and awaiting evacuation of an ambulance, After an hour, they announced that because of harsh weather conditions, we would not takeoff. Only after two hours and 40 minutes of waiting on a plane without a drink we're on our way.. Because they found us a last-minute flight, and I couldn't sit together and we sat apart. The whole flight was under pressure, as the takeoff was too late and we didn't know if we were going to make the flight of the sequel, and we really didn't fit to stay in New York And our luggage has already been automatically moved to Israel. We were trained to eat vegetarian kosher food on El Al flight and both United Airlines flights didn't even understand what we were asking for. We stayed hungry the whole flight. For this reason, we have lost 44 flight points for each of us that we should have received if we were to fly in El Al as we were flying from Israel to Toronto. In retrospect, I understood that he had planned and even paid to give me a "heaven's Gift" of El Al, late and 3.5.19 I celebrated my birthday and we thought we would fly by El Al. Attached copy of my ID card. Appendix E. We arrived in New York in the 99 minute and then pressed us to fly to Israel. We did not sit together on this flight, but on both ends of the plane. 11 hours of flight. We landed in Israel on Friday, 17:30. We're traditional people. The Sabbath entered in 19:07. We were supposed to go to Haifa to celebrate a birthday at the hotel. We haven't managed to do that, Instead we went to the streets of the house default. We couldn't even eat, because we haven't been home in two weeks, and all the stores have been closed before. One of the suitcases broke into our flight and we had to complain about a broken suitcase and fill out forms for replacement. It took us about an hour. After all we've been through, we have no doubt that you will be entitled to a compensation for our mental and harassment. Please note that we have approached El Al Company and they have said that the responsibility for your entire default. Best regards Sigalit Assor & Amnon Anavi Zeharia Madar 3/44 Rehovot ISRAEL Sigalit Assor 050-6232360 sigala@gp.gov.il Amnon Anavi 02-3678176
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BH Air

23 June 2019 Guest
Dont do it! Poor customer service. Double touch flights that mean you have to disembark the plane, go through customs and reboard. They classify this as direct and will change your flight at the last minute and tell you that they class this as minor and therefore you are not entitled to a refund if you object. Dont prebook seats- they reserve the right not to refund you if they change the seats that you sel ect and pay for. On all of my recent flights due to the chaos that is the Double touch i.e. consolidating flights fr om two UK airports to one and visiting both airports on the way, even the seats allocated at check in were abandoned as the cabin crew cant cope as the system doesnt appear to cope with the double touch so double books seats. Dont waste your money and even better fly with someone else
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UM Air

21 June 2019 Ruba
Very bad airlines, it's better to walk to your destination rather than flying with this shitty airline, the staff are not professional, flight time and landing airport will always change a day before the flight. I give this airline zero if it was a choice.
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VivaAerobus

19 June 2019 Pissed off Dave
My wife, kids and two cats were supposed to fly out of Tijuana to Leon two days ago. When we bought the tickets online, the link to pay for pets was broken but we were assured that they would be able to pay for the cats at check in. When she got there with plenty of time to spare, she was told that they don't accept cash, which was all she had, as she knew her cards wouldn't work in Mexico. Because of the measly $40 pet fee, they told her that she could not board the plane, would have to buy a ticket for a different day (which have now gone up in price by a factor of 500%) and would lose all of the money we spent on the tickets. ALL OVER 2 TWENTY DOLLAR BILLS! The next day when I called to try and get the issue resolved, I was on hold for TWO AND A HALF HOURS before hanging up. So today I called at 6:30am hoping the wait would be shorter, which it was. When I finally spoke to someone, they said that they wouldn't reimburse us because it says in the terms of service that they don't accept cash at check in... which is bullshit. Before calling, I went through the TOS with a fine toothed comb to make sure it didn't say anything like that and lo and behold, it says nothing of the sort but she kept insisting it did, yet she was unable to tell me where. When I asked to speak to a supervisor, she told me that there was no English speaking supervisor... at the call center for English-speaking customers. I told her that my family would be flying back monthly to visit me as well as friends and family would regularly be flying down, and that I would make sure that none of them flew with VivaAerobus if they didn't resolve the issue, amounting to thousands of dollars in lost revenue for their company. She then just asked in a smart ass voice if I had any other questions and then hung up on me. It's now my life's mission to make sure that no one ever flies with them again. This is hands down the worst service I have ever had from any company DO... NOT... FLY... WITH... THIS... AIRLINE
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DOT LT

18 June 2019 Guest
I booked a flight with Norwegian and we ended in a flight operated with DOT LT. We supposedly flew in an Airbus a321, a medium-sized and generally confortable plane, but the space for legs between the seats was extremely small, and it is not the first time I fly with a low cost airline. I could say that the space was smallest than the one of Ryanair planes. Although the rest of the things they offered were good enough, I think that the space is one of most important thing to travel confortably.
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Eva Air

17 June 2019 RickD
Flew EVA Air from Seattle to Taipei then on to Cebu twice this year. EVA is excellence all the way around. The food was great and lots of it. Seating in economy was very good, lots of leg room. WiFi worked almost all the way across the ocean! Plane was very clean, staff was highly professional and curtiuos.
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Miami Air International

13 June 2019 Guest
Very nice airline! I didnt know what to expect and was really nervous after I read all the bad reviews, so thats why Im coming on here to be one of the few that leaves a good one. Although our flight was delayed an hour, the airline was very accommodating and organized. Everything went smoothly and the flight attendants were awesome!! Dont be scared to book with this airline like I was. It was great!
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Scoot

12 June 2019 Guest
They took payment did not issue the ticket and had no mechanism to resolve the matter, the call centre said do not worry, cancelled the flight in the booking system despite making payment, confirmed that payment was made said would respond in 24 hours, never responded, rang said it has been escalated, would respond in 24 hours do not worry they said, never responded, rang again said they had escalated again this time to head office would ring back in 48 hours said do not worry. Never got back in touch in 48 hours. The customer service office has not ability to action anything. This is a significant problem.
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Norwegian Air Shuttle

09 June 2019 Guest
We will never, ever fly this airline again. It is an unethical airline with the only purpose of collecting your money. We had a connection flight from London Gatwick to San Francisco. However, our previous flight from Milan to Gatwick was delayed due to weather. We made it to the check in counter at 12:36 pm while the flight was to leave at 1:30pm. We were told that we were 6 mins too late for them to issue our boarding pass so we had to rebook. They will not allow boarding pass to be printed online like all other airlines. Not only we had to rebook but the destination was Los Angeles instead of San Francisco because their next flight to SF was three days later! Then they changed us 70 British pounds for one check in luggage because my combined weight of backpack and a carry on was 16kg instead of 12 kg for a transcontinental Flight. All these times, the customer service agents can care less. There were tons of empty over head luggage spaces in the airplane. We do not wish to give this airline any star for their customer services does not deserve even one star. We had an over night drive via a rental car from LAX back to SF.
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KLM Royal Dutch Airlines

07 June 2019 BLN
Told me on arrival in Panama that under Panamanian law that medication beyond what was needed for the flight had to go in the hold luggage. On return flight they decided to leave my hold luggage in Havana airport (where we connected to our flight home). Despite more than 20 occasions to return the bag, they decided to leave it in Havana for 72 hours. I've now had my luggage but items are missing and, as my medication is temperature sensitive, it is potentially poisonous now. Due to Brexit, I've had to go into hospital as the medication is not readily available. Even the CEO fails to respond when you escalate the trouble to them. And customer services seem to be staffed by complete idiots who are apparently still looking for my bag at Havana airport.
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Israir Airlines and Tourism

07 June 2019 Guest
Customer Service Representatives are terrible and RUDE
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Aeroflot - Russian Airlines

03 June 2019 CALVIN SAMPSON
horrible customer service and baggage handling
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Aerolineas Sosa

01 June 2019 HW
This is one of the worst Airline I have ever use, I bought round way tickets for me and my daughter about a month in advance form San Pedro Sula to la Ceiba, my flight was Delayed in Houston because of bad weather, so i missed my flight to La Ceiba, so I caught a bus to La Ceiba. 5 days later me and my daughter returned to La Ceiba to catch our flight back to San Pedro Sula, we were told that she could not unlock our returned ticket to San Pedro because we had miss our flight the week earlier from San Pedro to La Ceiba and that the plane had to go to La Ceiba with 2 empty seats (mind you those 2 seats was paid for a month in advance. So I had to pay her $40.00 for her to honer our return ticket to San Pedro so we could catch our flight back to Houston. So basically I felt that they stole from us knowing that we did not have choice but to pay them. I know its a little more expensive to travel to Roatan instead of San Pedro but I dont want to give Sosa Airline another penny they SUCK..
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Azores Airlines

29 May 2019 Romana
Sata Azores Airlines is the best Airline ! very friendly love the customer service , when i call the office everyone is very professional and helps with all my questions.
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AirAsia

27 May 2019 Guest
Poor Booking process Poor Seating on planes Poor Support at airports with machines breaking down very often
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Flydubai

24 May 2019 Daniel Tudor
Hello, before I will write my review, just for information its the first time that I do so, because today on board experience was something that never happened to me and I really hope nobody should have this experience again. Me and my husband, we have flight on 23.05.2019, from Dubai-Bucharest, flight number FZ-1797, seats 1A;1C. On this flight we had a very unexpected experience, concerning safety of the flight and crew attitude. 1-The crew, never check it before departing and landing or during turbulence the status of the seatbelts ( my husband realize after take of that he didnt put on the seatbelt, all the bags was on the floor, nobody asked like other times to put my bag in the cabin or under the seat. 2-The crew didnt take attention and there service was very poor, at least on business class. 3- On board it was also a friend of the crew ( as we understood hes also a steward but he was not on service) that have spent with another lady long time, discussing, offering coffees together with other crew members, in front of businesses class. 4-Also it was very cold, we have asked few times to make it little bit more hot, but it was rather to cold or to hot. One of the passenger from economic class, first row have asked to make it less cold, and he argued on this subject with the crew (chef of the cabin) and the result was that the chef of the cabin have asked the captain to call the security at landing. -We and some other passengers have explained to the security in Bucharest at arrival the reall situation and the fact that the chef of the cabin, was totally different, he exaggerated, I believe that hes behavior was not to put down the conflict but he persuaded. -During the flight, the crew members were more busy to talk about their love life more than taking care of the passengers. One of the steward (a girl that she seats if front together with the chef of the crew, explain all her problems that she has, from the moment that she understood that her boyfriend (from Marco if Im not mistaken) he went out with another girl (Maria) and she was very upset and so many other details that really I couldnt believe. Conclusion-we had a very good flight from Bucharest to Dubai and good service, and a very bad fight from Dubai to Bucharest, in business class. I didnt feel comfortable, and the cabin crew give us the impression that we are a very low level company. Because we fly pretty much to Dubai and the best option for us it was Fly Dubai, I really will think twice before flying again, definitely I will look for other options because its not the first time that I see the crew, that if someone complaining about something they answer back very rude. Sent from my iPhone
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Shanghai Airlines

20 May 2019 Guest
Luggage held over a week, no clear website information about submitting claims, (never received that information to reimburse items I had to pay out of pocket), the reference number did not work on the website so you cannot track your baggage. I spoke to one helpful person by phone at 00 86 21 6833 5040 email pd-bag-intl@ceair.com this is the Shanghai ofc. but they generally don't check their emails to respond to inquiries about baggage, you may need to email a signed authorization form and email it back to them. Two different staff members lied to me about what day they shipped the luggage. Don't do it guys, save your money there are better airlines. The flight itself was ok. However, the lack of accountability outweighs that experience.
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Juneyao Airlines

16 May 2019 Guest
This airline is very unreachable!! even if you send email they will not even bother replying to you, just a waste of time!!
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GOL Transportes Aereos

15 May 2019 Rafael
Schedules mean nothing to this airline. They will change them repeatedly. Particularly horrible if you have connecting flights. Will never make the mistake of booking with them again.
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Sky Express

10 May 2019 Guest
Cancelled a flight I was booked onto and have not responded to emails or telephone calls to refund .....now 2 months down the line Advise anyone never to book with this airline
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Privilege Style

08 May 2019 Mark
Worst flight ever! Very slow boarding (1,5 hours due to overbooking!), plane old, terrible enternainment. Everything is for purchase, even water. On inter-continental flights, this is a crime. No blankets, no pillows. the temperature was freezing! Absurd. The flight was operated for Norwegian Air. Last time for both.
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Kenn Borek Air

03 May 2019 Barb
Hmmm if youre looking for work choose another airline. Ive heard nothing but negative feedback from this company. They are cheap to their employees and treat them poorly. Work is not guaranteed either and ask yourself why have so many pilots quit in the last year ???? The manager is not a nice guy
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AirBaltic

29 April 2019 Julijus
Terrible and disaster company also it staff, not client orientated. They will get forever my negative opinion about their company, staff behaviors in all the future. As we felt from the personal, which was in contact at the gate, they are without any human understanding or situation evaluation mind, like robots. It is hardly imagine during these ages and times, such a rude follow of the rules without any humanity in evaluation of the being situation. Me and many my other friends (we already started to share our experience) never seen or heard to be happened for other passengers similar situation at the gated in any other airlines. I believe with accordance to some written Airbatic rules and regulations we were too late or not came into the gates with all other too late passengers standing in the main queue (it is our fault), but the result of the situation was not adequate. The plane was standing in the place, the doors was open, the passengers were not seated and even standing in the corridor, but at doorsill we were stopped and not allowed to enter, while then started closing the door in front of noses it is the worst ever Airbaltic presence and their opinion also service about their clients. It was obvious that allowance us to enter the plane practically would NOT harm any process of the flight. The time of entering the gates by the last passenger in the main queue, was something around 2-3 minutes before we came up. We came to the gates some 8 minutes before departure time. As the colleague explained to me (whom awaited for me some 7 meters away from the gate) never saw any reaction or interest of the staff to collect all passengers (even WITH made check-in ~1.5 hour before the flight) for the entire flight. It looks like there was no announcement of start boarding (or we really not hear, but hearing many other flights to other destinations), but 99% for sure it was no last call announcement and given at least 1-2 minutes time after to come for late one. The same was confirmed by this strange robot staff closing the door in front of noses, also saying "we not have to announce about closing gate and last call to come". Therefore, it looks like Airbatic very not care their clients to be happy, as can happen anything very naturally and not meaning something bad of that. During my many and periodical flights it had happened that I was really late or it was lost time and I was announced personally to come to the gates, but never was closed quietly the door not allowing few more steps to reach plane. Now it is drastically and rude negative Airbaltics behavior in the present situation.
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Atlasglobal

24 April 2019 Guest
Fr om Istanbul to Amsterdam, my fligth with Atlasglobal was delayed with 6,5 hours without any notification why? No coupons given, no meal coupons, no sorry..like it was the most normal thing for them. Called, emailed--which they send a standard email, they hope for better in the furture, bla bla bla Service desk for questions? Nobody there!!! Wh ere do I get my compensation, gesture of goodwill, refund? In Januari KLM was delayed 6 hours from Houston to Amsterdam, even without asking 600euro return and a apology. THAT IS CALLED SERVICE!!! Never again AG, but Turkish Airlines instead, just lost a frequent flyer:( jwvdk@hotmail.co.uk for your kind reaction
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Lufthansa

24 April 2019 Guest
My daughter's wedding dress just went missing" on a Lufthansa flight fr om Chicago to Frankfurt, and the staff were disinterested and downright rude to her about it. Wh ere is the dress? Someone from Lufthansa knows...
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Thai Lion Air

19 April 2019 Manish
If you are travelling via Thai Lion Air and if there is a Kid in your group who is less than 12 years of age, then Thai Lion Air does't allow you to book Pre baggage, Meal or Seat as they don't have any option to select year of birth after 2007 on thier Website and App. I tried on different computers/Networks/Phone and Browsers but same issue every where. While booking Pre Baggage/Meal or Seat you have to select date of birth of all the passengers. And if there is a kid who is 10 years old then no option to go on next page. And if you book checkin baggage at Airport then God know how they will rob? I called all 3 thai air india call center numbers but no one pickup the phone. Sent an email - No Response. Sent message on Facebook - No reply. Requesting everyone to pre be cautious before booking ticket via Thai Lion Air.
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Estelar Latinoamerica

18 April 2019 Guest
Met one person who traveled with Estelar Caracas-Lima and the flight was ok. On the other hand I met another person who was left at their own luck in NYC when they were to travel to Caracas. These people had to buy another ticket with another airline and never received their money back or an answer from Estelar. Strongly recommend to avoid it. Better travel with Plus Ultra, it's almost as cheap and it is more secure although it has it's bad reviews.
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Thomas Cook Airlines

16 April 2019 Sergei
I flew from Larnaca (Cyprus) to London Gatwick for only 54 pounds sterling in the middle of April. This is a 5-hour flight. Bought this ticket on the eve of the day of travel. No online registration was possible but quick registration at the airport, I was given a window seat on request without hassle. The aircraft looked new, the in-flight service was adequate though only tap water was free, other drinks and snacks had to be paid for. The flight was smooth, some serials and a film were shown on the common screens. A decent flight overall, with incredible value for money.
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Volaris

15 April 2019 TJM
Ever tried Volaris? Its a grounded piece of shit. After my own Sunday plane got cancelled today, I learned fr om a neighbour that it is a common business practice for Volaris to cancel Sunday flights and put passengers last minute on Monday flights because its cheaper for Volaris. My flight today got cancelled 2.5hs before departure from SJO wh ere weather conditions are pristine and no other airline is experiencing trouble today. Instead of sending another plane or getting me tickets for a competitor airline. They put me on another plane that makes two stops and gets me to my destination >24hs late. Im ashamed about myself: I had wanted to give Volaris a first chance today because I thought Volaris is comparable to other budget airlines in the region (Im frequently flying Interjet, Gol, Azul, etc.) and I never had problems with the others. I should have read this forum first.
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Stobart Air

12 April 2019 hoangytrt
I went to the airline's flight. Everything went great. Friendly flight attendants. My first friend did not intend to buy tickets from the company but after consulting at traveltop.vn/ I decided to choose Stobart Air with cheaper fares but the quality is quite stable that is not inferior to the airlines. My former I used. I will use Stobart Air's flight service for a long time for my trips.
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