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HOME ⇒ Airline reviews & Traveller opinions


Airline Reviews & Opinions

This page contains reviews about airlines, reflecting their work with passengers and the level of service provided.

To write a review, an opinion or a comment about a specific airline, or to look up reviews for a specific airline, you should browse the World Airline Directory.

Also you can take part in the exchange of views and free discussion of each airline at FORUM.

Latest Airline Reviews & Traveller Opinions

Flydubai

01 December 2022 Esmail
The worest airline ever
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Iberia

30 November 2022 hillw8017
I lost my password as well as my recovery phrase so I was afraid my 4BTC and 9Eth that I have in my wallet is gone into the teen air,michealmurphy at repairman dot com was able to unlock it for me within 24hours. He didn't stop there. He also recovered my lost funds of about $129k USDT I invested in a fake binary option website. This is a huge relief for me! I've recommended Michael to all my friends that have a need for a reliable hacker.
Add your comment about this airline (17)

Jin Air

30 November 2022 hillw8017
I lost my password as well as my recovery phrase so I was afraid my 4BTC and 9Eth that I have in my wallet is gone into the teen air,michealmurphy at repairman dot com was able to unlock it for me within 24hours. He didn't stop there. He also recovered my lost funds of about $129k USDT I invested in a fake binary option website. This is a huge relief for me! I've recommended Michael to all my friends that have a need for a reliable hacker.
Add your comment about this airline (8)

Frontier Airlines

30 November 2022 hillw8017
I lost my password as well as my recovery phrase so I was afraid my 4BTC and 9Eth that I have in my wallet is gone into the teen air,michealmurphy at repairman dot com was able to unlock it for me within 24hours. He didn't stop there. He also recovered my lost funds of about $129k USDT I invested in a fake binary option website. This is a huge relief for me! I've recommended Michael to all my friends that have a need for a reliable hacker.
Add your comment about this airline (43)

Volotea

30 November 2022 hillw8017
I lost my password as well as my recovery phrase so I was afraid my 4BTC and 9Eth that I have in my wallet is gone into the teen air,michealmurphy at repairman dot com was able to unlock it for me within 24hours. He didn't stop there. He also recovered my lost funds of about $129k USDT I invested in a fake binary option website. This is a huge relief for me! I've recommended Michael to all my friends that have a need for a reliable hacker.
Add your comment about this airline (4)

Scoot

30 November 2022 hillw8017
I lost my password as well as my recovery phrase so I was afraid my 4BTC and 9Eth that I have in my wallet is gone into the teen air,michealmurphy at repairman dot com was able to unlock it for me within 24hours. He didn't stop there. He also recovered my lost funds of about $129k USDT I invested in a fake binary option website. This is a huge relief for me! I've recommended Michael to all my friends that have a need for a reliable hacker.
Add your comment about this airline (63)

Air Arabia

30 November 2022 hillw8017
I lost my password as well as my recovery phrase so I was afraid my 4BTC and 9Eth that I have in my wallet is gone into the teen air,michealmurphy at repairman dot com was able to unlock it for me within 24hours. He didn't stop there. He also recovered my lost funds of about $129k USDT I invested in a fake binary option website. This is a huge relief for me! I've recommended Michael to all my friends that have a need for a reliable hacker.
Add your comment about this airline (31)

Allegiant Air

30 November 2022 hillw8017
I lost my password as well as my recovery phrase so I was afraid my 4BTC and 9Eth that I have in my wallet is gone into the teen air,michealmurphy at repairman dot com was able to unlock it for me within 24hours. He didn't stop there. He also recovered my lost funds of about $129k USDT I invested in a fake binary option website. This is a huge relief for me! I've recommended Michael to all my friends that have a need for a reliable hacker.
Add your comment about this airline (56)

VivaAerobus

30 November 2022 hillw8017
I lost my password as well as my recovery phrase so I was afraid my 4BTC and 9Eth that I have in my wallet is gone into the teen air,michealmurphy at repairman dot com was able to unlock it for me within 24hours. He didn't stop there. He also recovered my lost funds of about $129k USDT I invested in a fake binary option website. This is a huge relief for me! I've recommended Michael to all my friends that have a need for a reliable hacker.
Add your comment about this airline (61)

Sky Express

30 November 2022 hillw8017
I lost my password as well as my recovery phrase so I was afraid my 4BTC and 9Eth that I have in my wallet is gone into the teen air,michealmurphy at repairman dot com was able to unlock it for me within 24hours. He didn't stop there. He also recovered my lost funds of about $129k USDT I invested in a fake binary option website. This is a huge relief for me! I've recommended Michael to all my friends that have a need for a reliable hacker.
Add your comment about this airline (21)

Privilege Style

30 November 2022 hillw8017
I lost my password as well as my recovery phrase so I was afraid my 4BTC and 9Eth that I have in my wallet is gone into the teen air,michealmurphy at repairman dot com was able to unlock it for me within 24hours. He didn't stop there. He also recovered my lost funds of about $129k USDT I invested in a fake binary option website. This is a huge relief for me! I've recommended Michael to all my friends that have a need for a reliable hacker.
Add your comment about this airline (27)

SunExpress

30 November 2022 hillw8017
I lost my password as well as my recovery phrase so I was afraid my 4BTC and 9Eth that I have in my wallet is gone into the teen air,michealmurphy at repairman dot com was able to unlock it for me within 24hours. He didn't stop there. He also recovered my lost funds of about $129k USDT I invested in a fake binary option website. This is a huge relief for me! I've recommended Michael to all my friends that have a need for a reliable hacker.
Add your comment about this airline (6)

AlbaStar

30 November 2022 hillw8017
I lost my password as well as my recovery phrase so I was afraid my 4BTC and 9Eth that I have in my wallet is gone into the teen air,michealmurphy at repairman dot com was able to unlock it for me within 24hours. He didn't stop there. He also recovered my lost funds of about $129k USDT I invested in a fake binary option website. This is a huge relief for me! I've recommended Michael to all my friends that have a need for a reliable hacker.
Add your comment about this airline (10)

LOT Polish Airlines

30 November 2022 hillw8017
I lost my password as well as my recovery phrase so I was afraid my 4BTC and 9Eth that I have in my wallet is gone into the teen air,michealmurphy at repairman dot com was able to unlock it for me within 24hours. He didn't stop there. He also recovered my lost funds of about $129k USDT I invested in a fake binary option website. This is a huge relief for me! I've recommended Michael to all my friends that have a need for a reliable hacker.
Add your comment about this airline (15)

Copa Airlines

30 November 2022 hillw8017
I lost my password as well as my recovery phrase so I was afraid my 4BTC and 9Eth that I have in my wallet is gone into the teen air,michealmurphy at repairman dot com was able to unlock it for me within 24hours. He didn't stop there. He also recovered my lost funds of about $129k USDT I invested in a fake binary option website. This is a huge relief for me! I've recommended Michael to all my friends that have a need for a reliable hacker.
Add your comment about this airline (34)

GOL Transportes Aereos

30 November 2022 hillw8017
I lost my password as well as my recovery phrase so I was afraid my 4BTC and 9Eth that I have in my wallet is gone into the teen air,michealmurphy at repairman dot com was able to unlock it for me within 24hours. He didn't stop there. He also recovered my lost funds of about $129k USDT I invested in a fake binary option website. This is a huge relief for me! I've recommended Michael to all my friends that have a need for a reliable hacker.
Add your comment about this airline (12)

Enter Air

30 November 2022 hillw8017
I lost my password as well as my recovery phrase so I was afraid my 4BTC and 9Eth that I have in my wallet is gone into the teen air,michealmurphy at repairman dot com was able to unlock it for me within 24hours. He didn't stop there. He also recovered my lost funds of about $129k USDT I invested in a fake binary option website. This is a huge relief for me! I've recommended Michael to all my friends that have a need for a reliable hacker.
Add your comment about this airline (17)

Aerolineas Argentinas

30 November 2022 hillw8017
I lost my password as well as my recovery phrase so I was afraid my 4BTC and 9Eth that I have in my wallet is gone into the teen air,michealmurphy at repairman dot com was able to unlock it for me within 24hours. He didn't stop there. He also recovered my lost funds of about $129k USDT I invested in a fake binary option website. This is a huge relief for me! I've recommended Michael to all my friends that have a need for a reliable hacker.
Add your comment about this airline (15)

Delta Air Lines

30 November 2022 hillw8017
I lost my password as well as my recovery phrase so I was afraid my 4BTC and 9Eth that I have in my wallet is gone into the teen air,michealmurphy at repairman dot com was able to unlock it for me within 24hours. He didn't stop there. He also recovered my lost funds of about $129k USDT I invested in a fake binary option website. This is a huge relief for me! I've recommended Michael to all my friends that have a need for a reliable hacker.
Add your comment about this airline (24)

Brussels Airlines

30 November 2022 hillw8017
I lost my password as well as my recovery phrase so I was afraid my 4BTC and 9Eth that I have in my wallet is gone into the teen air,michealmurphy at repairman dot com was able to unlock it for me within 24hours. He didn't stop there. He also recovered my lost funds of about $129k USDT I invested in a fake binary option website. This is a huge relief for me! I've recommended Michael to all my friends that have a need for a reliable hacker.
Add your comment about this airline (12)

Volaris

30 November 2022 hillw8017
I lost my password as well as my recovery phrase so I was afraid my 4BTC and 9Eth that I have in my wallet is gone into the teen air,michealmurphy at repairman dot com was able to unlock it for me within 24hours. He didn't stop there. He also recovered my lost funds of about $129k USDT I invested in a fake binary option website. This is a huge relief for me! I've recommended Michael to all my friends that have a need for a reliable hacker.
Add your comment about this airline (42)

Arkia Israeli Airlines

30 November 2022 hillw8017
I lost my password as well as my recovery phrase so I was afraid my 4BTC and 9Eth that I have in my wallet is gone into the teen air,michealmurphy at repairman dot com was able to unlock it for me within 24hours. He didn't stop there. He also recovered my lost funds of about $129k USDT I invested in a fake binary option website. This is a huge relief for me! I've recommended Michael to all my friends that have a need for a reliable hacker.
Add your comment about this airline (2)

Etihad Airways

30 November 2022 hillw8017
I lost my password as well as my recovery phrase so I was afraid my 4BTC and 9Eth that I have in my wallet is gone into the teen air,michealmurphy at repairman dot com was able to unlock it for me within 24hours. He didn't stop there. He also recovered my lost funds of about $129k USDT I invested in a fake binary option website. This is a huge relief for me! I've recommended Michael to all my friends that have a need for a reliable hacker.
Add your comment about this airline (41)

Wizz Air

30 November 2022 hillw8017
I lost my password as well as my recovery phrase so I was afraid my 4BTC and 9Eth that I have in my wallet is gone into the teen air,michealmurphy at repairman dot com was able to unlock it for me within 24hours. He didn't stop there. He also recovered my lost funds of about $129k USDT I invested in a fake binary option website. This is a huge relief for me! I've recommended Michael to all my friends that have a need for a reliable hacker.
Add your comment about this airline (30)

LATAM Airlines

30 November 2022 hillw8017
I lost my password as well as my recovery phrase so I was afraid my 4BTC and 9Eth that I have in my wallet is gone into the teen air,michealmurphy at repairman dot com was able to unlock it for me within 24hours. He didn't stop there. He also recovered my lost funds of about $129k USDT I invested in a fake binary option website. This is a huge relief for me! I've recommended Michael to all my friends that have a need for a reliable hacker.
Add your comment about this airline (35)

Philippine Airlines

30 November 2022 hillw8017
I lost my password as well as my recovery phrase so I was afraid my 4BTC and 9Eth that I have in my wallet is gone into the teen air,michealmurphy at repairman dot com was able to unlock it for me within 24hours. He didn't stop there. He also recovered my lost funds of about $129k USDT I invested in a fake binary option website. This is a huge relief for me! I've recommended Michael to all my friends that have a need for a reliable hacker.
Add your comment about this airline (26)

EasyJet

30 November 2022 hillw8017
I lost my password as well as my recovery phrase so I was afraid my 4BTC and 9Eth that I have in my wallet is gone into the teen air,michealmurphy at repairman dot com was able to unlock it for me within 24hours. He didn't stop there. He also recovered my lost funds of about $129k USDT I invested in a fake binary option website. This is a huge relief for me! I've recommended Michael to all my friends that have a need for a reliable hacker.
Add your comment about this airline (54)

Jet2.com

30 November 2022 hillw8017
I lost my password as well as my recovery phrase so I was afraid my 4BTC and 9Eth that I have in my wallet is gone into the teen air,michealmurphy at repairman dot com was able to unlock it for me within 24hours. He didn't stop there. He also recovered my lost funds of about $129k USDT I invested in a fake binary option website. This is a huge relief for me! I've recommended Michael to all my friends that have a need for a reliable hacker.
Add your comment about this airline (34)

Airblue

30 November 2022 hillw8017
I lost my password as well as my recovery phrase so I was afraid my 4BTC and 9Eth that I have in my wallet is gone into the teen air,michealmurphy at repairman dot com was able to unlock it for me within 24hours. He didn't stop there. He also recovered my lost funds of about $129k USDT I invested in a fake binary option website. This is a huge relief for me! I've recommended Michael to all my friends that have a need for a reliable hacker.
Add your comment about this airline (13)

Flair Airlines

30 November 2022 hillw8017
I lost my password as well as my recovery phrase so I was afraid my 4BTC and 9Eth that I have in my wallet is gone into the teen air,michealmurphy at repairman dot com was able to unlock it for me within 24hours. He didn't stop there. He also recovered my lost funds of about $129k USDT I invested in a fake binary option website. This is a huge relief for me! I've recommended Michael to all my friends that have a need for a reliable hacker.
Add your comment about this airline (24)

Air Senegal

30 November 2022 hillw8017
I lost my password as well as my recovery phrase so I was afraid my 4BTC and 9Eth that I have in my wallet is gone into the teen air,michealmurphy at repairman dot com was able to unlock it for me within 24hours. He didn't stop there. He also recovered my lost funds of about $129k USDT I invested in a fake binary option website. This is a huge relief for me! I've recommended Michael to all my friends that have a need for a reliable hacker.
Add your comment about this airline (5)

Neos

30 November 2022 hillw8017
I lost my password as well as my recovery phrase so I was afraid my 4BTC and 9Eth that I have in my wallet is gone into the teen air,michealmurphy at repairman dot com was able to unlock it for me within 24hours. He didn't stop there. He also recovered my lost funds of about $129k USDT I invested in a fake binary option website. This is a huge relief for me! I've recommended Michael to all my friends that have a need for a reliable hacker.
Add your comment about this airline (9)

Royal Jordanian Airlines

30 November 2022 hillw8017
I lost my password as well as my recovery phrase so I was afraid my 4BTC and 9Eth that I have in my wallet is gone into the teen air,michealmurphy at repairman dot com was able to unlock it for me within 24hours. He didn't stop there. He also recovered my lost funds of about $129k USDT I invested in a fake binary option website. This is a huge relief for me! I've recommended Michael to all my friends that have a need for a reliable hacker.
Add your comment about this airline (11)

WestJet Airlines

29 November 2022 M.H.
You're understaffed.. on all fronts. The staff you do have is clearly overworked. This is unfair to them as representatives of the company on the most important front. Two flights today.. absolutely abysmal. Either get the corporate end of this company to do it's job properly or put them in the front end... to see how they can actually do their job properly. If at any chance to not use WestJet for travel again... I will. Every flight I had was delayed and you are so understaffed and under able to serve your clients you should be refunding or at least put your head in the sand.
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Vueling Airlines

25 November 2022 Guest
Discrimination & Abuse of power 1) I had to go to the toilet urgently. I was forbidden to go to the toilet while other passengers were allowed. I was treated differently. 2) No information was given at check in or by email that I had to use a mask on board. It seems non sense that in some flights you have to use a mask and in others not (in the same flight company). I was forced to use a mask and when I asked why I had to use it, I was ignored twice. I had no idea if it was mandatory to use a mask in Spain. I used public transportation for four days and was never asked to use a mask. The staff should have known the regulations and explained when asked about it. 3) One of the flight attendants was wearing the mask incorrectly without the nose covered. I was forced to wear the mask correctly (mouth and nose covered). When I asked the flight attendant what were the reasons, the answer was: "Because I wear it as I like!" Vueling does not have crews up to the job, no idea how to deal with people. There was an extreme abuse of power, especially by the cabin supervisor. The way I was treated is against the Human Rights.
Add your comment about this airline (91)

AirAsia

24 November 2022 Sudhansu
Thanks to Air Asia, for having patience and coordination for boarding 6 passengers who were about to miss flight. Appreciate your service. Keep Rocking!
Add your comment about this airline (113)

Sunwing Airlines

17 November 2022 Mae-Ling Patey
My husband and I were supposed to fly to Varadero at 6:00 a.m. on November 6th. After many departure time changes, we finally flew to Varadero o on November 7th at approx. 4:30 p.m. Arrived at resort close to 10:00 p.m. Very tired and hungry. Sunwing will not compensate for delay flight because of some problem beyond the companys control. How about compensating two seniors for 2 days lost? We paid a lot of money for a 7 day all-inclusive vacation package but only had 5 day vacation. At our age, every day is very precious. We definitely did not get good value for our hard earned pension. We usually fly WestJet but decided to give Sunwing another chance. This May be our last chance for Sunwing if we do not get compensated.
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Blue Bird Airways

16 November 2022 trevor courchesne
The worst airline ever. Hate them; if BlueBird is my only option, I would rather walk Delayed 3-hours. Charged 260 shekels ($100) for an overweight carry-on. They have a maximum of 5-kg; who can pack under 5-kg? My first flight ever where there were lots of empty overhead luggage storage bins. Everyone was paying $100. Seat spacing so friggin tight that I was unable to sit squarely. Very uncomfortable . Our seats 14A & 14B were unable to tilt back; talk about claustrophobic when the seats in front were lowered. We asked if there was seats for us to move to; yes they had some for 180 shekels ($80) No beer or wine available. Only 10 shekel for water. Overall - there are way better airline choices; recommend any others
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Royal Air Maroc

16 November 2022 Guest
Royal air Moroc is the worst airline in the whole world. They are stealing from the innocent customers. I can never advice anyone to enter that flight, they lost my 65 inches Tv . Up till now is just a story, l will make sure l take them to small claim court.
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Austrian Airlines

14 November 2022 Guest
I would give them zero stars if possible. Theyve lost my luggage twice. Its been over four months and they havent reimbursed me and wont reimburse me the amount they owe. They claim they never received my claim even though Ive submitted it four times. Now I specifically got a carry on luggage so I wouldnt have to EVER check my luggage in with them again. I was fine on the flight to but on the flight from they would not let me carry my luggage on. I got the carry on luggage from them also. They dont care about their customers. Dont ever fly them. Two out of the three times Ive flown with them they lost my luggage.
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Thai AirAsia

12 November 2022 Guest
Non-existent service, will not answer the phone, Ava bot is stupid. By the time you add all the extras (like a seat, etc) you're better off flying with a real airline. Never again.
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Air Transat

09 November 2022 Guest
I used Air Transat to ship my Dog yesterday, it was a little scary but I thought they were really good. My dog had some issues, he did not like being in the crate and obviously when he was entering the plane cargo hold, he was scared and tried to scratch his way out and started to bleed. The good folks at AT called me to inform me, I was scared, but he comforted me by saying he will be ok as the bleeding stopped. He wanted to give me options before the plane took off. ANyway I still sent him and he arrived safe and sound in Scotland. I am happy with Air transat.
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Arik Air

05 November 2022 Guest
This airline made me feel how incompetent and unstructured this country is. The fact that I might be losing my job because of this Arik Airline....? You didn't send a notification for change of flight, plans has been made, only for me to get stalked at the airport waiting, a gen I already checked out of the hotel. Money wasted Precious time wasted I hate this airline to the bone!
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Silver Airways

05 November 2022 Guest
Yes, they are awful. Can't get in touch with anyone via the phone.
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VietJet Air

04 November 2022 Guest
My biggest mistake was to book through VietJet. They reschedule flights like piece of cake. I had a flight from HYD-DPS. They cancelled it 12 days prior to the trip and dont have any proper customer care in India. After hours and hours of communication with them they finally rescheduled it from Mumbai. Further, just before 3hrs of the scheduled flight from BOM they changed my ticket date from 26th to 27th with 3 hours notice. What is surprising is that my connecting vietjet flight is still 26th. They expect me to time travel and catch up my connecting flight??. Anyways i reached airport and got to know the flight was delayed for 4hrs and during that time after a lot of back and forth they changed it back to 26th and i was able to board. It gave me a lot of mental stress!! Even the reason vietjet people give for delay is that it is a low cost airline and we shouldn't have high expectations out of it. They dont give meals and even water we need to purchase during the flight. The seats ar super uncomfortable. Only pro was the flight travel time was lesser than expected Guys spend some extra money and book through a better airline to save yourself from last moment tensions
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United Airlines

02 November 2022 ARLENE GONZALES
Traveled with in cabin pet. Everything went very well.
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Malaysia Airlines

01 November 2022 KapZy
They are back in profits and charge 3 or 4 times the cost of tickets in 2020 pre-covid but people who booked tickets and forced upon with their ridiculous vouchers dont even get their money refunded, they are frauds
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Turkish Airlines

31 October 2022 Guest
Don't book with Turkish Airlines even if you have any status or in a priority class. We booked Business class and were denied checking in a bag. Business class is supposed to allow for 2 free checked bags per person. My husband has Star Alliance Gold. They agreed after showing the number to allow 1 checked bag between the two of us. They told me to carry on my bag. We have traveled with many airlines and having a status means more to those airlines than it does to Turkish Airlines. Don't waste your money and time, just book with another airline.
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Air Cairo

30 October 2022 Stepan
I will forever regret not treating the bad reviews seriously before traveling with Air Cairo. Their flight from Hurghada to Prague turned out to be by far the worst traveling experience of my life. First problems arose when we were notified in Hurghada that our flight was delayed by five hours. I discovered on flightradar24.com that the reason for the delay was the plane having been diverted to Skopje on a flight from Hurghada to Belgrade earlier that day. This was our first warning sign, foreshadowing what was to come next. When we finally took off and headed to Prague, the captain announced that our flight was diverted to Leipzig, Germany due to "bad weather" in Prague. The crew also told us that no planes were allowed to land in Prague for this reason whatsoever. When we confronted them with the fact that we were the only plane being diverted, they suddenly changed their story and claimed that our aircraft was not suitable for landing in low visibility. When we proved this to be a lie as well, they changed their story once more and told us that the pilots were inexperienced and therefore not trained for landing in foggy weather. What the real reason for the diversion was and how their side of the story would have developed had we pushed on them further, I have no idea. When we were finally allowed to leave the aircraft in Leipzig, we received no information about future plans whatsoever and the crew simply went to bed. The staff at Leipzig Airport were unable to help us either since the only people who knew at least something about our situation were asleep. At least that is what they said. Furthermore, they denied us access to our check-in luggage in spite of some passengers being in urgent need of their medication. On the plus side, Leipzig Airport provided us with beds and blankets to survive the night, for which we were thankful. Air Cairo, on the other hand, did nothing. The following morning was a disaster as well. A substitute flight from Leipzig to Prague was scheduled first for 5:30am, then for 11:00am. However, we still had no specific information as the airport staff was unable to reach the crew and the management of Air Cairo refused to communicate with us. The airport staff claimed that the only thing for which we were waiting was the crew, who were asleep at the hotel. Yet when the management of Air Cairo finally started answering our questions, they told us that the crew were already waiting at the hotel in their uniforms, not knowing themselves why they were not able to fly. What was the reason for the waiting, then? Were we waiting for the fog in Prague to disappear? We had no idea because no one bothered to tell us. After many hours of stressful waiting, during which we were again given misinformation multiple times and several passengers burst into tears, the crew finally arrived with no further explanation at 12:45pm and we took off at 1:30pm. To sum up, our landing in Prague was delayed by 20 hours. There are, however, two aspects of our situation that are most annoying. Firstly, it was argued that our issues were caused by fog. Yet we were the only plane on that day which had this problem and dozens of other aircraft were perfectly capable of taking off and landing in Prague. The problem was therefore clearly on the side of the airline and their pilots. And secondly, what I consider even more disgraceful was the arrogance with which the airline treated us and all their deception, lies and lack of communication. There is a difference between waiting for 20 hours knowing what to expect and being constantly told something which would prove to be a lie minutes later. So if you intend to travel to or from Egypt, please consider some other options. Air Cairo is a gang of irresponsible deceptive amateurs, who are a disgrace to both Egypt and aviation.
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Eva Air

29 October 2022 Great cabin crew, awful Heathrow ground staff
Great cabin crew; awful Heathrow ground staff. On the outward journey from Bangkok to London, the cabin crew were wonderful: totally professional and really helpful, but the ground staff at London Heathrow were shockingly bad on my return. This was the worst experience I've had with any airline after 40 years of flying. The Heathrow check-in staff were impatient and rude from the outset, telling me "Move along the queue and stop wasting your time" when I began to enter my details in the Eva Air online check-in machines provided for that purpose. My passport was scrutinised and refused because of a small tear on a blank page at the back of my passport. This is the first time in six years using the same passport: 45 prior flights, 90 check-in crews and 180 immigration officials either end saw no issue with this small defect on a blank page of my passport. The Heathrow check-in manager ripped off the luggage tag from my bag when the decision had been made that I could not fly. This was unsmilingly delivered with no explanation, unnecessary and humiliating. This failure of Eva Air Heathrow ground staff will cost me approximately $1,200 to book a new flight. In spite of my very pleasant outward journey with Eva Air, I won't be travelling with this airline via London again.
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