Airline Reviews & Opinions

Aerolineas Sosa

26 April 2025 Bess Mowers

Love this airline . Service and safety .

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Royal Air Maroc

24 April 2025 Guest

Worst airline I've ever dealt with. The flight out was late and missed my connecting flight 9 hours delay. The flight back was late and missed the connecting flight 12 hours delay. These guys are complete amatures the food is garbage and the lack of professionalism is overwhelming all across the board. DON'T EVER USE THEM!

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Flyadeal

23 April 2025 Guest

Scammers.. though there is a option they show to travel as just one handbag, its not selectable Only way to check in online is by paying extra

 

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LOT Polish Airlines

21 April 2025 Fredrik

Extremely disappointing experience with LOT – Star Alliance in name only As a Star Alliance Gold member through Thai Airways, I was shocked to find that LOT Polish Airlines failed to recognize my status. Despite repeated attempts and even contacting LOT’s customer service – who in turn pointed fingers at Thai – I was left unable to access the benefits that come with being a Star Alliance Gold member. After considerable explanation, I was finally granted access to the LOT lounge, which was at least a decent gesture. But quite frankly, calling LOT a Star Alliance airline feels more like a stretch than a reality. When you join an alliance, you should act like a member – not leave your partners’ loyal customers out in the cold.

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Air Cairo

21 April 2025 Maria

This company is awful. In 3 hours it had 3 delays. I had another 2 flights in the same day, I had a distance over than 3 hours and because of their 2 delays, I missed the other 2 flights and of course my money. It is disappointing company. If I could give them less than 1 star, I would f do I it. Also the people who work on it are unhelpful. I told them to help me and make check in for me so not to be late to my other flights and they told me that they cannot help me. I missed my flights for only 15 minutes. Awful company!!!!!!

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Air Arabia

21 April 2025 Guest

Bad arrive late Afte 3 hours

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Airblue

20 April 2025 Neelam Rizvi

Terrible Experience with Airblue Staff – Flight P111 I had a terribly disappointing experience with the Airblue team during Flight P111. The airport staff were unprofessional, uncooperative, and extremely agitated. I had requested a wheelchair for my elderly mother who struggles with walking, but there was no support, no empathy — only frustration from the staff when I tried to explain her condition. To add to the poor service, we were asked to combine two bags into one without any prior information or warning. A Supervisor even accused me of being rude, which was completely untrue — I was simply stressed and trying to ensure my mother was comfortable. He behaved in a very arrogant manner, which only worsened the situation. The final blow was being forced to remove 1.5kg from a bag at the last minute, with no flexibility or understanding. This entire ordeal ruined what should have been a special goodbye with my mother. Because of the chaos, we couldn't even take a photo or enjoy our last few minutes together at the airport. After living in the UAE for 13 years, this is by far the worst experience I’ve had at any Airlines. It’s no surprise the flight was nearly empty — Airblue’s lack of customer service and compassion, especially for elderly passengers, is truly disappointing. I sincerely hope the airline takes this feedback seriously and improves their staff training and behavior.

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VietJet Air

19 April 2025 Orsolya Oravecz

What a fucking joke of an airline! Never going to use them ever again! They didn't let us to take the fish sauce we bought on our checked in bags, and they brought the flight early by half an hour. And sent us a message 10 min before. We already checked our bags in, and we were going through security when they pulled me out, told me to go in a room without anyone and I had no idea what's going on. Found out it was the fish sauce. I am furious, bet the people 'working' taking it home. Also my husband has a middle name, wasn't mentioned when we booked the flight, but at the airport you have to pay them and extra 108000 Vietnamese Dong in cash. And no one ever checked this piece of paper. A fucking joke! I will always think of this airline as the worst I've ever used and would never recommend it to anyone.

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Sky Wings Airlines

17 April 2025 Shaun

Do not use this company. I booked flights and never received even a confirmation, let alone my tickets. I've tried contacting them but no response. I've tried claiming the money back via my bank, but I can't do that due to this being a third party. Now I've lost £674 and I'm devastated and had to make other plans. The one time I reached anyone, they put the phone down on me. Such poor customer care and service. Save yourselves the trouble and use somewhere else. It's a scam site if you ask me.

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Turkish Airlines

16 April 2025 Jennifer Bonsignori

Turkish Airlines Review – Booking & Customer Service Disappointed with Turkish Airlines’ refund delays and restrictive policies, which created unexpected financial burdens. Poor communication made resolution difficult. As women, we felt the lack of service was discriminatory, adding to the challenges we faced. This trip aimed to highlight Turkey’s medical excellence and promote international organ donation through Legacy of Life: The Cheri & Jennifer Kidney Initiative, but these issues severely hindered our efforts. While the airline offers great routes and in-flight service, customer support needs urgent improvement. Transparency, responsiveness, and fair treatment are essential.

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Flydubai

15 April 2025 Guest2025

They became low cost company! They are charging for anything.

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AirAsia

13 April 2025 Anonymous

Airasia’s practice is unstrust worthy, unprofessional and unaccountable. They rescheduled my departure by over 5 hours, and they did this by delaying hour by hour without sharing an official reason for such changes. They just described it as “bad weather” And they are doing exactly the same for my return ticket and there is nothing wrong with the weather. If you look at the screenshot of the timetable, you can see that they said the flight was delayed to 7:45pm (the original time was 6:50pm) but the schedule is set at 10:25pm. I will never recommend this flight to anyone. It will ruin your days and waste your precious time. Unless you have time to kill and want to be exhausted by long waiting hours at the airport, look for an alternative option.

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Sky Express

12 April 2025 Kareem Taha

Extremely Discriminatory and Unpleasant Experience on Flight GQ840 I had one of the most humiliating travel experiences on April 12, 2025, aboard Sky Express Flight GQ840 from Athens to Vienna. From the moment I took my seat, I was treated with hostility by passengers and crew alike. I was wrongly and silently targeted after a fellow passenger accused others of stealing his wallet, and despite my help, I was stared at intensely and made to feel like a suspect—clearly due to racial bias. When I asked to purchase food and wine, the flight attendant responded with arrogance and condescension. At the end of the flight, the crew bid farewell to every passenger but completely ignored me. This was blatant discrimination. I expected professionalism and dignity, but instead, I felt like I was treated as less than human. Shame on this airline for allowing such behavior to go unchecked.

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T'way Air

12 April 2025 Wee Kim Teck

Incheon to Rome on TW405, we had purchased business class as attached, we had had our hotel booked in Rome along with car transfer. we were at the airport early and went to gate 31 way before boarding was supposed to take place,we sat at the gate 31.... no one approached us from Tway to inform change of gate and We did not hear our name were mentioned either there was any announcement made . It was extremely terrible experience we had. And your ticketing agents referred us to ur airport manager (Lady manager with bad attitude!!) She came down with 2 of her subordinates as her bodyguards, rudely told us off in broken English, nothing can be done. She is not fit to be a customer manager. You are selling tickets to worldwide passengers, this worst airline customer service we have never come across . **I trust TWay CEO believe TWay services exists for us and indeed an airline that truly serves the customers and communicates with open hearts, please respond to our email**

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Blue Bird Airways

10 April 2025 Guest

Very Bad experience with this company Blue Bird Ayrways (Barcelona Tel Aviv - Tel Aviv Barcelona)....a shame ! They changed 4 times of the departure !!!...2 times the day before. 2 hours f difference ! We lost our bus. They had a very bad communication...we arrived with more than 3 hours late. Really...we will never take it again...we heard that they often do that & it is normal for them.

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Egyptair

06 April 2025 Guest

My wife and I booked two Egyptair round trip tickets from IAD to CIA. However, after arriving at Cairo, we were informed that the flight MS981 from CIA to IAD on March 10th, 2025 got canceled. We were offered two options. The first option was to take a flight back to Washington Dulles on March 12th. But we had to stay in Cairo for two more days. The second one was to take a flight from Cairo to New York JFK on March 11th, 2025 instead. We then needed to rent a car and drove back to Washington D.C. Apparently, both of options would cause additional costs and time to us. We adopted the second solution. As is customary in the aviation industry, we were asking for some compensations due to the cancellation. But our request was denied without any reasons.

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WestJet Airlines

03 April 2025 Nadia

Spent a long time on the phone w and agent just to reserve a seat for my son beside my seat , since I booked his flight after mine, and was reassured that our seats were side by side. The night before the flight I found out our seats weren't next to each other (he's 9 years old), and when I called in again, they told me I'd need to pay $200 to upgrade to side by side seats.

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Flair Airlines

01 April 2025 Anezka

I flew light on my recent trip from Calgary to Cancun. All I needed was 5kg of my essential items in tiny 20L backpack. After the arrival at the Calgary airport, I went to finish my online booking at the counter as instructed. The person who finished my check-in looked at my backpack and asked me to slide it into the measuring cage. My backpack didn't fit in thanks to the width. I tried to rearrange the content, but after a few minutes a couple of people behind the counter shouting at me that I'll have to pay the higher fee in the departure hall, I resignated and paid $80. I then proceeded with the custom and all that to finally find my gate. As I'm sitting there, I'm noticing people with bags as big as or even bigger than mine, but they had a purple sticker on it saying it's a small personal item which is for free. Interesting. So I waited in the line to board my plane to talk to someone about it. When my turn came up I asked a person behind the counter (an asian woman) how come a good half of people have a bigger backpacks than me and didn't have to pay extra fee. To which she answered: "what people?" I told her, most of them already boarded, but there was definitely a family of 5 that was before me. This family already proceeded through the boarding/passport control, they were on their way to the plane. That idiot woman went and brought the whole family back behind the counter, next to the measuring cage, next to me. She told a man to put his bag into the cage (the smallest bags of them all), that I complained about their luggage. The whole family obviously upset because they were already processed and didn't understand what was happening. The man was struggling to squeeze his backpack there, taking a few items out, handing them over to his people. I'm standing there embarrassed as hell because everyone passing by to the aircraft was watching this ridiculous scene. The front desk woman turned back to me asked if I was happy now, letting the family go. I was so shocked about this whole situation because I've never experienced a such awful customer service. I didn't come at her with an attitude, I was genuinely curious how come I have to pay a hefty $80 fee, whilst others don't. Just asking for fairness. This person was giving me an attitude from the start. Like how come I dared to have a question!! A professional person would never start arguing, or even thought about involving other customers! I couldn't stand for myself out of fear they'll say I'm not fit flying with them. I could see how angry she was I disrupted her high on horse behaviour. So I just said something along 'what is this customer service' and went on my way. Never ever, EVER, I'll be using this atrocious company again. I figured the reason why they charged me was the fact I paid for no luggage, so at least they could rip me off on my personal item. Not to mention that my 5+ hours flight had zero refreshments, zero entertainment, but you could buy their overpriced crap. How does this airline even exists..

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AJet

27 March 2025 Basil B

Don’t use them I know they cheaper than others but I fact they will rip you off when you in outbound flight. They will give all kind of excuses to make pay for your hand luggage Very bad experience with them they even threaten us by no letting us in the airplane (I know they can’t do that) Save your trip bay having peace of mind and choose an other airlines

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SunExpress

22 March 2025 Guest

SunExpress is very disappointed I will not travel again with them I not recommend they are scam , we pay for luggage before we came to turkey antalia return ticket with hand luggage and 20 kilo baggade in Gatwick all was ok they said return will be same . At the aeroport in Antalya turkey they charged me £165 for the luggage is really disappointed no information enough on emails no call asnsered so horrible experience I will never travel with sunexpress is scam and turkey is not cheap as they say

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Iran Air

21 March 2025 Amin

I liked the local flight with this airline

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Lion Airlines

15 March 2025 Kay malpass

Lion air and AirAsia very disappointing I booked a flight with lion air booked via air Asia on 4/02/2025 as I booked an air Asia flight at the same time and they offered me the Lion air flight for my return journey. I took out insurance on both flights. I have cancelled the Air Asia flight but unable to cancel the Lion Air flight as I needed to return to Australia. Bo (which is the only way you contact them) could not give me an answer, after a lot of googling I read that bookings via AirAsia that are done have to be cancelled by lion air, so emailed lion air who told me that it is a third party booking and needs to be claimed via them No luck Rodney my partner who is also flying contacted them by phone in Thailand and was told the insurance was underwritten by PT Asuransi Simas Ne I then proceeded to email them and the email bounced back. Again no contact. I then emailed AirAsia again who sent me the following information. We would like to inform you that we are currently not cooperating with Air Asia. The ticket was issued by PKFARE Travel Agent. All tickets issued by Travel Agent, our travel partner, refund can only be processed by them. please apply for refund through Travel Agent, they will process the refund directly to you through the system. I have emailed this PKfare twice now and no response. Scary part my booking does not even come up under LionAir system when I put it in. I am now up to about email 10 trying to find out how I can cancel this LionAir flight and get a refund as in good faith I purchased the insurance. I have to say very very disappointed with the whole service of both Air Asia and lion air. Not one will take responsibility I am one very upset customer not only dealing with a health issue but also trying to deal with this system. Kay Malpass

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Nesma Airlines

14 March 2025 Guest

Cancelled the flight and rebooked me to a time that is not convenient, when i asked for refund they initially responded then started to ignore my messages requesting a refund. $200 wasted on this terrible airline, and I had to book a different airline. Thank god for Egypt Air.

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Privilege Style

13 March 2025 Guest yvette

Very good flight from Paramaribo to Amsterdam

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Ryanair

13 March 2025 John

I am so angry with Ryanair. From extremely bad customer service to badly maintained old aircraft. I wouldnt choose to fly with this poor carrier as this is decided for me. My recent flight took a turn which could have had serious consequences. My flight FR2961 from Berlin to Birmingham on Sunday 9th March 2025 on A/C EI-IHB started with an anouncement stating that someone on board had a serious nut allergy and asked passengers not to consume anything that may contain nuts. The cabin crew made this anouncement second time. A short time into the flight, myself and people sitting with me noticed a passanger and his wife were eating a large packet of nuts. They were sitting in seats 20 D+C. We were shocked at thier total disregard. The cabin crew would have noticed this as they were walking past them. It transpires that the person with the allergy was sitting just four rows in front of those eating the nuts. The outcome could have been very serious, with a possible diversion for medical assistance. I think the cabin crew turned a blind eye. I contacted Ryanair, and they didnt seem bothered about the situation, in fact she seemed so disinterested that I terminated the call. This isnt the first time I have had concerns. They were of a technical nature.

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Qatar Airways

13 March 2025 Guest

I booked the two-way economy ticket for my parents from Ahmedabad to Miami. I lost my father in US so, I cancelled his and my mother return ticket months before the departure date. I was told that Qatar Airways will not charge for cancellation due to the circumstances. After being patient for about 5 months and after continuos follow up, I was told that We spent about 72% of the total price in one way ticket. Their customer service is a joke and give you all silly excuses. I lost almost 500 USD. They first told me that one way from Ahmedabad to Miami was costlier and then told me that it was economy plus. I checked the fares one way and two way before booking the flight and it was the same. I also bought economy ticket for two way and it was clearly written on the ticket. DO NOT EVER EVER EVER travel with Qatar Airways.

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Pegasus Airlines

11 March 2025 Guest

Pegasus Airlines – Complete Incompetence! Pegasus Airlines had ONE simple job: load my baggage onto the plane. Guess what? They screwed it up. Now I’m stuck in Turkey with nothing, while my bags are missing. How hard is it to do the most basic task? Yet these incompetent workers want higher salaries? Maybe try doing your job first! Absolute disgrace of an airline—fly with them if you enjoy stress, frustration, and lost baggage. Never again.

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Philippine Airlines

11 March 2025 Guest

Flew Business Class to and From Singapore (via Manila) The return flight was cancelled at the last minute from Manila back to Seattle. They sent a message but would not return the phone call (we were up till 3 AM calling)They offered no other alternative other than to spend 2 extra nights in Manila on their Airline -instead of booking us directly from Singapore to Seattle on numerous flights/airlines but they did not even try!! The hotel was not good. Toilet did not work. When we presented food voucher to hotel restaurant , they said certain food items (along with all beverages) were excluded. The hotel had to call the airlines to get a few laundry items done, since we were staying extra days. In cabin, (once on-board)staff was pretty good. Extremely dissatisfied with ground support

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Sichuan Airlines

10 March 2025 Joshua Cattell

Worst airline I've ever dealt with, I had to change a flight and I purchased a flexible ticket. They wanted $1600 to chamhe flight details or $690 for a new flight and would only refund the old ticket to a Chinese debit card which they know I don't have.. Once again bug corporation's ripping off customers and doing with a smile. "We are sorry sir but you need a Chinese debit card, we are very sorry sir." Total scammers

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Flynas

09 March 2025 Tom

Warning: They try to steal out of their responsibility! It’s now 5 months ago I flew with them from BER to JED. While my luggage was in their care, it got damaged (wheels broken off). I reported that instantly after my arrival and handed over all required documentation. Until now, as said 5 months later - they haven’t compensated me for the damage happened under their care. Many emails have been ignored or answered extremely late. It seems they dragging this issue on purpose. Expensive phone calls with the airline, just bring promises BUT NO ACTIONS. I feel everything is a method to make you give up on claiming your rights. My recommendation: don’t fly with them if you don’t want to stand alone when unforeseen problems arise.

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Frontier Airlines

09 March 2025 Kim

Don’t fly frontier airlines, they nickel and dime everything, their employees are RUDE at best, they rarely arrive on time and routinely cancel flights. Standing in Miami airport with a line of 30-40 people trying to check in the ONLY employee to a 30 minute break leaving everyone standing around

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Delta Air Lines

05 March 2025 Guest

What is up with an empty first class flight in 10 months and Delta only allocates one ticket at a reasonable price? If you are a senior citizen and wish to travel for leisure with a spouse, Delta wants to charge 153% of the first ticket price for the second ticket. This is a discriminatory marketing practice of Delta and should be stopped! They should always allocate more than one ticket at a reduced fare when the first class cabin is empty. I guess I will take my money to an airline who appreciates senior citizens instead of giving it to Delta who has discriminatory sales practices

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Flybondi

28 February 2025 Guest

They even change the landing at different airports And do not tell us . ( there are 2 airports in Buenos Aires) I had 6 flights scheduled during 4 weeks of Touring Argentina. Every single one had an issue . They were all late , we had mechanical delays as well . Missed connection , resulting in overnight delay to distinction. Absolutely the worst airline . The cost is very low and for non tourist citizens with time not of concern is the exception to this Airline . The employees were very nice

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VivaAerobus

26 February 2025 Guest

Unless you like prison camps AVOID VIVA AEROBUS My son (15) was travelling with his grandparents from Cancun to CDMX. Check-in was comparable to the entry to a prison. A person that looked more like a prison guard than an airline employee required a document signed by myself to allow check-in. He actually had a notarized document signed by myself, just not the airline one. On top of that he was travelling with my elderly parents (his grandparents). And no he was not travelling to Guantanamo. My father (89) nearly had a heart attack! I strongly suggest you walk if the only alternative is Viva Aerobus. Oh by the way I gave them a chance to apologize,, and showed me that somewhere hidden deeply in their website this document existed! I live in a former Communist country, but never saw anything like that!

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GOL Transportes Aereos

25 February 2025 .

Gol is a good airline, the only thing I didn't like was the seat comfort when it comes to domestic flights.

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American Airlines

22 February 2025 LF

After a diverted flight to Fresno, luggage left on the plane overnight, $11 for two meals, and a hotel that should be titled "no tell motel", I'm done with this airline. Paid over the top for first class and all I wanted was a copy of the diverted flight and luggage information for my trip insurance. Spoke with AA personnel, filled out forms, and completely ignored. This is a bunch of crap is it's best form. This is customer service?

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Sunwing Airlines

21 February 2025 WR

Don't get sucked in by these people! They are the worst of vacation airlines. There is a very high chance you be stranded at an airport and miss part of your vacation or be stranded on the way home. You will never get reimbursed for your extra expenses unless you take them to court or wait a year or two for a ruling from the Canadian transportation agency. Even then it will require great effort to get your money.

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Air Transat

16 February 2025 David king

Only flown about dozen times in my life. Air transat was by far the best so far I flew economy and I'm 5"11 260lbs and was comfortable and had leg room, the head rest adjustable and comfy. The on board food, and entertainment was great. Lots of movies,TV shows, music and game right in the head rest in front of you

 

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Avianca

10 February 2025 Ace

Worst airline I've ever taken. Took 4 flights with them. All delayed, even the one that was the rist plane of the day. They lied and cancelled our flight telling us there was work on the tarmac, we informed ourselves and there indeed, was NO work being done on the tarmac. I had to reach out multiple times and make a complaint to fix the issue. They then overbooked our flight and delayed the flight by 4 hours and changed the gates 4 times. Really a shitty companie, I know smaller ailine companies who would go above and beyond for their client.

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Sky Airline

09 February 2025 joyce

I took the flight H2503 on Friday 7th Feb from SCL( Santiego, Chile) to Buenos Aires (EZE, Argentina) departure time 12:45pm, arrive time 14:45pm, my luggage didn’t come on time, at that time, the staff did PROPERTY IRREGULARITY REPORT told me it will come on Saturday 8th Feb same time flight, H2503, and will arrive at 14:45pm on Saturday 8th Feb, however it didn’t come again! Because I will take the flight from Buenos Aires EZE to Ushuaia morning Sunday 9th Feb 2025, and go to Antarctica on the same day afternoon, I need my luggage urgently! The cruise I took which is Ponant company, their staff who worked in airport helped me to ask for the luggage in your airlines, and your airlines people told it will be send on 8th Feb evening flight, however it didn’t come again and again! So my luggage missed 3 times flight! I am feeling super disappointed and upset for your airline customer service, it is very poor, like shit! There is no phone number for me to make a call! Online customer service chat doesn’t work! Staff work in airport are unaccountable at all! I am also feel super unsafe to leave my luggage in Santiego Airport. I got an AirTag in side, I can see my luggage didn’t move for 3 days, it’s stay in the same place! Now I am going to Antarctica and I have to buy all my cloths to keep myself warm!!!!

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Wizz Air

08 February 2025 Eglantina Balliu

Title: Unacceptable Treatment by Wizz Air Staff at London Luton Airport I had a deeply upsetting experience at London Luton Airport with a Wizz Air staff member named Agnesha (she hid her name badge). While passing through the final security check, she refused to let me through because my bag was allegedly too big, despite it fitting within the size check. This felt completely unnecessary, especially as I saw other passengers being let through with similar or larger bags without issue. To make matters worse, I was charged £68 for a 3 kg backpack, which seemed excessively high for such a small item. What concerned me most, however, was the clear disparity in how passengers were treated. All the passengers on the flight were Albanian, and it seemed as though the staff member was particularly harsh and unhelpful towards us. It felt as though she was applying the rules differently based on our nationality, which made me feel uncomfortable and singled out. I understand that airport security and airline policies must be followed, but the way this situation was handled was unprofessional and unfair. I hope Wizz Air will investigate this incident, as no passenger should ever feel discriminated against based on their nationality.

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LATAM Airlines

04 February 2025 Guest

LATAM Airlines: Anyone Else Experienced Unjustified Charges & Denials? I’ve been dealing with LATAM Airlines for almost a year regarding unauthorized charges on my credit card. After nearly 100 emails, they closed my case without any explanation and denied responsibility in a single sentence. ✔ April 2024: LATAM charged me $77 & $722.33. ✔ July 2024: They refunded both amounts. ❌ October & November 2024: LATAM charged me AGAIN for the same amounts WITHOUT MY CONSENT. LATAM refuses to provide any proof or documentation, despite government consumer protection agencies requesting evidence. Has anyone else faced similar issues? If so, send complaints directly to: 📩 paulo.miranda@latam.com (LATAM’s Group Executive VP & Chief Customer Officer). Let LATAM’s leadership know they cannot continue ignoring customers.

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Nepal Airlines

04 February 2025 Guest

Totally useless airlines I had face .no responsibility . please don't travel anyone in this airlines too much bad costumer service I had to see .luckily off 🥵🥵🥵

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EasyJet

03 February 2025 Guest

Hello This terrible airline has been unable to return my luggage for a week. I flew from Geneva to Prague. The call center is just not working. I managed to reach them, but they have nothing to do with it. They transfer me to email and chat, but it's all useless because they were supposed to send my suitcase on the first flight, but for some reason, they didn't. I've never experienced such awful service. My advice is not to leave any valuable items in your suitcase because they offer a miserable compensation and don't care whether you had life-saving medications or items worth 10,000ˆ in your bag 🤦🏼.

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Clickair

27 January 2025 Guest

Since raving in Columbia on 15 January 2025, I’ve had the misfortune of using click airlines. The first flight was fine. It made it on time to its destination, but on the return trip I found out they had scheduled me for the next day instead of the day, I was supposed to fly so I had to stay the night in some shanty town to wait for the next day and I received my boarding passes and the flight was two hours late now for my third bad experience. I arrived at the airport three hours early with the reservation that I couldn’t pay online so I figured I would just pay it at the counter and they told me that they had no Internet and no way of putting me on the flight even though I had cash credit cards and debit cards so far my experience with click airlines has been horrible. I strongly recommend to all people out there never to fly on their airline. You will experience nothing but grief I would definitely rate them a zero but they don’t offer you that.

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SWISS International Air Lines

23 January 2025 JR Bar

We booked flights from MIA to ZRH and back. Due to paid upgrades, we did not use any services from the original booking, which means we are entitled to a refund. SWISS has confirmed the refund. Since September 2024, SWISS has been unable to refund the USA's second-largest bank. Customer service always says the information is incomplete. They are unwilling to call the bank. After every unsuccessful attempt, I'm at the back of the queue. The next effort takes another 14 days. Now, it's the fifth try to send the money by wire transfer! My suggestion to credit the funds to the credit card is not accepted. I recommend firing some people and checking the transfer system for up-to-dateness! The cabin crew is always perfect, but the customer service is disastrous!

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Skippers Aviation

23 January 2025 Guest

Can ya give a zero star.. Ibe never seen something so bad like I have today flying from duketon. And we still never got home after a while 12 hours of sitting at airport after night shift. No communication and still unsure when able to get home. Poor folks have lost money on accommodation and flights repeatedly today. Who pays for this! Disgusting and should be ashamed

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Aer Lingus

18 January 2025 John M.

Have always loved this airline and always felt I was “home” whenever I would board it from USA. Flight crew have always been good in my experience. However, their customer service, in recent years, is TERRIBLE! Spent near 7 months waiting for a refund that was owed because of their own doing. Almost no communication and I would surely still be waiting if I didn’t escalate it. But first, they even tried to refute it by claiming my flight switch was the result of something that it clearly was not! .( It was 100% due to the pilots strike last June.) Even then, got paid back to the exact penny. One would think they might throw in a flight voucher or something to combat credit card fees and major inconvenience. Not even an explanation or truly sincere apology. Very disappointing. Will be doing some serious consideration of whether I trust them for my future flights.

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Rwandair

11 January 2025 Guest

Delay after delay after delay - every time. Waste a whole day with them . Madly expensive airport that insists on full security screen removing water and lighters even if you’re transiting and purchased after security in a main hub airport

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Winair

10 January 2025 Guest

Extremely Disappointing Experience with Winair I had an exceptionally bad experience with Winair that has left me both frustrated and financially impacted. My checked luggage was lost during my flight, and not only did they fail to locate it in a timely manner, but the flight itself was also delayed, causing me to face serious issues and financial losses. What made matters worse was the lack of honesty and accountability throughout the process. For an entire week, I was repeatedly misinformed about the status and delivery of my luggage. Emails to their official channels went unanswered, leaving me without any reliable communication or updates. To add insult to injury, I scheduled a meeting to personally collect my luggage, only to be told upon arrival that it wasn’t there after all. This level of mismanagement and disregard for customer service is absolutely unacceptable. I strongly advise others to avoid Winair if reliability and professionalism are important to you. My experience was not just inconvenient—it was a complete nightmare.

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