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Home / World airlines / Turkey / Turkish Airlines

Turkish Airlines

Country: Turkey
National airline of Turkey, scheduled domestic and international services
IATA code: TK
ICAO code: THY
Membership in the alliance: Star Alliance
Head office: Turkish Airlines General Management, Building Ataturk Airport, Yesilkoy, 34149 Istanbul, Turkey
Phone number: +90 850 333 08 49
Fax number: +90 212 465 23 67
E-mail: customer@thy.com
Web-site: www.turkishairlines.com
Year established: 1933
Main bases and hubs: Ankara Esenboga International, Istanbul Sabiha Gokcen, Istanbul Ataturk
Fleet: Airbus A300, Airbus A310, Airbus A319, Airbus A320, Airbus A321, Airbus A330-200, Airbus A330-300, Boeing 737-700, Boeing 737-800, Boeing 737-900, Boeing 777-300, Embraer 190

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Turkish Airlines. Airline code, web site, phone, reviews and opinions.
Copyright Pier Francesco Baglivo

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Reviews & Opinions of Turkish Airlines:

09 August 2017 Guest

On Aug 2nd I happened to travel with Turkish Airlines and unluckily the flight (TK 0618 CASA - IST) was delayed for nearly 30 hours without any prior information, and NOT due to weather conditions. I was supposed to transfer in Istanbul on Aug 3rd (TK 26). But due to the delay of the first flight, I missed two flights, and ended up staying in the airport in Istanbul for 20 hours without being arranged any hotel or breakfast/lunch inside the airport. Afterall my schedule was delayed for a whole 2 DAYs. I've sent the feedback to the company's office and so far got no response.

08 March 2017 Guest

Disappointed with their handling of our luggage which we had just bought and had paid so much money for it. But THY will not take any responsibility for the damage nor reimburse us. Awful!

06 March 2017 Elite Status Turkish airlines flyer

This airline has dropped standards to an amazingly low level. Customer service representatives display an arrogant attitude. The only positive encouragement I am give other customers is that you are all treated equally as extremely frequent fliers. Very poorly ! Please please use another airline.

25 January 2017 Guest

On the 13th of December 2016, I flew Turkish airlines together with my wife and two kids, fr om JFK to Cameroon (NSI). When we left JFK, Turkish airlines insisted we must check in our 4 cabin bags because there was no space in the cabin they claimed, so we did. And that was in addition to our 8 checked in bags. So we checked in a total of 12 bags. We arrived Cameroon December 15th, 2016 and none of the bags arrived with us, not even one. We were supposed to attend a wedding in Cameroon same day and there were lots of things in the bags including dresses for the bride and groom etc. I'm sure you can imagine the huge inconvenience. Long story short the bags only arrived about a week after we arrived Cameroon. We left Cameroon back for the USA on January 6th, 2017 and arrived January 8th. And again, of all 8 bags that we checked in NONE of the bags arrived, I mean NONE. As I write, today is 01/25/2017, more than 2 weeks after we arrived and 4 bags are still missing. No one is telling me wh ere the bags are, no one has issued an apology. Firstly, the other four that were brought to us about a week after we arrived had so many missing items. Please NEVER FLY TURKISH AIRLINE, IT IS NOT WORTH YOUR MONEY. I am going to use every legal means possible to have Turkish airlines pay seriously for this. Worst airline ever!

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Turkish Airlines Discussion:

14 October 2017 bekir seval aybar

ilgi customer 2 tk 660647-636487-620200-630723-649179-623409 sayılı iletileriniz.yazılarımda fazla alınan ücret ve bavul hasarından bahsetmiş ve resimlerini göndermiştim.taif hava alanından alınan 200 riyal tarafıma ödendi bavul hasarımın ödemesi yapılmadı bana 660647 sayılı iletinizde istanbul -tiflis seferinde kaydınız var diye bildiriyorsunuz.maalesef istanbul-taifdir.müşteri memnuniyetinden bahsedilmekte peki benim niye zararımı karşılamıyorsunuz.siz bana ben size durmadan ileti gönderiyoruz çalışanlarınıza bu şekildemi seminer veriyorsunuz.bavulumun fiyatı 185tl dir..ben sizden araba fiyatı para istemiyorum.lütfen mağduriyetimin giderilmesini aksi halde yargı yoluna gideceğimi bildiririm.saygılarımla

12 October 2017 Guest

people should know that TURKISH AIRLINES is a * airlines, * they are 1st European Airlines, how come??? They lost my luggage and return it fr om my origin, and did not even trace wh ere is this person heading to, I suffered without anything with me during my trip to Europe, and had to fly emergency to my home country just to get some of necessities. I waited for almost 2 months after long follow-up luckily my luggage was returned to me by the origin airlines. Upto present, I am still waiting for their response regarding the damage claims, but no more response. WE MUST BOYCOTT AND ABANDON THIS CHEAP STUPID AIRLINES.

29 August 2017 Nona

My mom was travelling from Tehran(IKA) to Montreal (YUL) and the flight had 2 stops, one in Istanbul and one in Nice . The flight # TK873 (Tehran to Istanbul), #TK1813 (Istanbul to Nice) and #AC1933(Nice t Montreal). She was travelling with Iranian passport and she has a valid Canadian visa stamped in her passport . The Turkish airline agent issued two boarding passes in Iran for the flights from Tehran to Istanbul and Istanbul to Nice.Also, he checked my mom's visa in Iran and there was not any problem. The agent, in Istanbul, claimed that my mom needed a transit visa, however my mom got the exemption, since she has a valid Canadian visa. she doesn't need a transit visa . Then, the agent reported it as missing document and my mom missed the flight. I filled in the feedback form in their website and provided them with all necessary document ( Canadian Visa, boarding passes, ...). But they are not taking responsibility of their mistake.

25 August 2017 Guest

will there be a problem at check in with turkish airline if the first and last name are interchanged on the ticket but spelled correctly

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