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My sister unfortunately booked her destination wedding with sunwing. Our flight was changed, once atbthe airport we were lied to told we had an hour delay only to find out that we would now be leaving at 10:30pm and would not arrive until 1:30am. My sisters wedding is ruined. Terrible company with zero customer support.
My wife and I were on a tight connection schedule on August 11, 2019 at Terminal Z at FRA. We were confronted with some 300 people in the line for security. Our arriving flight was late so we had only minutes. Most airports will accommodate those who are late, sending them to the front of the line. Not at FRA. The woman in charge of the line refused, claiming "You'll be okay." She lied. Two others I know missed their flights because of this woman's mendacious statements. With some 50 people still i front of us we jumped the line and made our connecting flight to IAD just as the gate agents were preparing to shut the gate door. It didn't help that security needed to put my bottles of olive oil, sealed in airport security bags, through some examination machine. What is the point of the security bags, then? Overall, I will try by whatever means to avoid FRA in my future travels, and will urge my friends to do the same.
