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My flight from St Martin to Guadeloupe was cancelled - 2 years ago. Since then I have been trying to get the refund owed to me. The phone number always gives the message: this system is busy, please try later' and the client service just advises me to fill in another form (I have done this twice already). More than 60 emails, several promises of a refund, and I still have not received my money.
Regarding this rating King Khalid International Airport does not have drop-off for the company that need to offload things or supplies, It is hard to make location for the shipment and it takes a lot of time and effort. The airport prioritize the passenger which is good but how about the company that runs the operation inside the airport? I hope that this matter will solve as soon as possible so that this airport will be a good place to give good customer service for both passenger and other parties. Best Regards.
