I am very disappointed with this airline! First, you buy a ticket and after all, they are trying to do it's making you pay more. I have never ever had to pay for the check-in at the airport! I couldn't make the online check-in for my niece because she is younger than 18 years old so I said I will wait until the airport in Florence, Italy. At the airport, the blue air airline employees made me pay 60 euros for the check-in! That's really ridiculous! The blue air employees' attitude it's as bad as their services! Really disappointed! I will never fly with this airline again! My advice is to take care with this airline they have bad services and they are trying to make you pay more!