I experienced terrible customer service from Sunwing. Far beyond simply bad. Rude. Uncooperative. Dismissive. Do not expect Sunwing to resolve any travelling issues that may arise for you. They truly don't care about their customers.
POOR experience with Frontier....FOUR hour delay at the front of our trip due to a pilot scheduling error (WHAT ???????)
and then a SEVEN HOUR TWENTY MINUTE DELAY for our trip home which we thought was weather related but when my son tweeted about our horrendous experience , the person who tweeted back from Frontier said it was an employee issue (WHAT??????)
when we complained to the customer service dept on the phone, they said they could not help us and to go to the counter at the airport....when we went to the airport counter , those people told us to call customer service... the good old run around.... also known as a sh*t show.
NOT WORTH THE DISCOUNT TO HAVE THIS KIND OF SERVICE...
Not true, i have been following up to refund my cancellation amount. Which they are not doing. My contact number +91 9100634592 Guest :
Though it’s a budget airline but once you’re connected to their customer service they try to resolve your issues per your liking. So if you have any online problem email them or contact through Facebook.
Vuelo 298 a santa cruz de las 10 am cancelado, perjuicio para muchas personas, presion para los empleados de puerta, lo dije antes, dediquense al transporte de animales y dejen que empresas responsables se dediquen al transporte de personas.
Hi please do inform me nag booked ako using credit card then nakalagay your booking status is closed then sa transactiin id nakapending. worry ko lang baka mamaya biglang maconfirm lahat ng booking ko 10times ko inulit ung book then ayaw tlaga status closed tlaga.
Hi, I got the same issue. Is this resolved po? hello po was this resolve???? i have the same problem. huhu