Airlines, Airports, Airplanes...

I was SEVERELY ELECTROCUTED on Nov, 24, 2018 in my suite 7217 at Iberostar Grand Paraiso. Neurosurgeon in Cancun says "you dodged a bullet"..."you should be dead". I had paid SunWing almost $4,000 for the trip. That was 2 weeks ago. Despite the hotel Manager's assurances, I have not received any contact from Iberostar's Head Office or Insurers. I am in incredible pain and have sustained major damage to my body. I had to pay WESTJET for flights home because SunWing wanted $435 per ticket to let me fly home 2 days later than scheduled...I was severely sick and could not fly until then. Sunwing has not offered any comment from their management or any offer of assistance. See my TripAdvisor review on Iberostar Grand Paraiso. See the photos of the horrible burns I am suffering with. Sincerely, Bob Henderson, London, Ontario, Canada

Why cant there be Wheelchair assistance for me at the Entrance to the departure terminal. I am unable to walk to the checkin desk.