Airlines, Airports, Airplanes...

I chose this airline because it seemed affordable and it offered somewhat cheap flight to Sofia. But when the flight was seriously delayed, I had started having second thoughts. I missed my connecting flight in to Turkey and had to stay at the airport for the next 3 hours waiting for another one. I decided to try to get a compensation so I filed for a refund using this air passengers rights agency called skyrefund (you can chekc them out here https://skyrefund.com) and eventually got compensated for the missed connection.

My Nephew got stranded at this same airport for days. Called the airline and airport customer representative - no response. No one wants to help. Turkish airline keep saying they do not provide passengers info when I was not asking for info but to help the poor boy to move from the Instabul Ataturk airport to Bogota, Colombia. Neither the Turkish airline nor the airport was helpful.