Airlines, Airports, Airplanes...

The crews were horrible. There is no smile on any one of the crews face. Customer service was shocking.. crews need to be trained to how to speak with customers. Crews need to be polite. Riksha drivers have more politeness than the Air Blue crews. Will never travel again with Air Blue.

I recently traveled through Saudia Airport, and that was my first time in my life flew with saudi arabia airlanes. as usually i always choose Qatar airways. I must say, my experience was far from satisfactory. From the moment I arrived, at jeddah I encountered numerous issues that made my journey frustrating. Once I finally checked in, I was disappointed by the behavior of the staff “Hayakum” wheelchair Assistant and left negative impression Talking with no manners in front of all passenger very unprofessional. just because my mother trying to walk to go toilet and the wheelchair staff took our wheelchair without saying something to us! my mother trying to walk to go toilet doesn’t mean she don’t need the wheelchair. however there one of the staff Hayakum talking with no manners to us, instead of offering help or make us understanding why they took the wheelchair.additionally the staff wheelchair assistant did not communicate effectively just leaving us unsure about what to expect next. I felt as tough was an inconvenience. The behaviour of staff wheelchair assistant at King Abdul Aziz international airport Jeddah was disappointing. when I am express my concerns about the services, I was met with indifference it was disheartening to see lack of empathy and professionalism from someone whose job is to assist those in need. Overall, my experience at Saudia Airport with the wheelchair services was disappointing. I hope management address the issues as every traveler deserves respectful and attentive services, particularly those requiring additional assistance.