Bought a domestic ticket from Milan (MXP) to Rome (FCO) via the Alitalia website in October 2016. In January 2017, received an email that stated the flight has been cancelled. No reason given and it did not state that we have to ring them by a certain date to make alternative arrangements. It's now going on June 2017 and we are still waiting for a refund for a flight that they cancelled. 5 separate phones, 3 emails and 1 dissatisfied customer. Be weary of purchasing Alitalia tickets as they commit daylight robbery.
I've had better flights and service with Easy Jet. British Airways have turned into a budget airline who are still trying to pretend they are still up there with the best. I paid £400 to upgrade to world traveller plus on a recent trip to Cancun (one way upgrade). We didn't get the experience they promote on their website, it was shocking. Apart from marginal extra space that the one less seat in the entire row (8 seats across instead of 9 in economy) provides, and a foot rest that doesn't actually do its job, we had nothing to show for the £400. It's the same seat? I've flown premium with BA before had leather seat, more space and premium service. Have no idea what going on with the flight, Old plane, TV didn't work for most of the 10 hour flight, food in foil not proper plates as advertised, Seat broken, poor service. Never again.complained on the flight, politely, but what can they do as plane full. Despite the extra £400 BA still want extra to pre book seats. They offered me £60 BA voucher, what an insult. Unless I get BA at budget prices in future I won't be flying long haul with them. I've also heard they are adding an extra seat to the 9 as well next year.10 across. Eeeek. My advice, BA are not what they used to be. BA should mean budget Airways. I think they really don't give two hoots about their customers or their staff.
Flew the Dreamliner from Brisbane to Vancouver. The seats in economy do not recline. I sat rigid for 13 hours while they circulated foul air in the cabin. The flight attendants disappeared as soon as the meal, if you can call it that, was served. The seats are confining, uncomfortable and hard. I ended up with a chest infection and needed antibiotics. There was a time when all seats on a jumbo jet were comfortable but no more.
There needs to be legislation to protect the passengers from this travel hell.
In my experience, business class is usually full of employees and relatives who pay nothing.
I will never fly a route like this again. This was a dream that became a nightmare.
Flight OB2932Y ,10:40am from Luton to bacau
We done the check in and been send down the stairs ,":once down we find ourself in front of double doors going towards aircraft,but the door were locked ...
After 30 minutes minutes!!!!!!!!!!! someone shout to go back upstairs,aparantly the aircraft was still waiting for a fuel delivery,....
We end up standing for 30 very long minutes in a confined space without any fresh air with children's screaming and lot of anxiety
How it is possible to treat your coustumers in this way ???? It is illegal even to keep an animal in a close space without any fresh air nevertheless a person!!! Should I remind you that in London the temperature was 23 degrees at 10am!!!! Can you imagine how hot was on the stairs with 50-60 people ???
Did occurred you( ,,you,, as a company ) that some people suffer in thouse situations ???
Been unable to breath and very high level of anxiety,are few symptoms that people suffer when are forced to stay in a small enclosed space without any fresh air!!!!
Totally not acceptable !!!!
Once upstairs ive asked who's decision was to send as down the stairs and been told the ,,Capitan,, !!! Threw double doors downstairs we did had a look at the crew having they ,,selfies,, done on the airplane stairs,they were to busy to even consider all thouse people waiting few meters away!!!,without any air to breath!!!!!
I understand some things are not going to plan sometimes but I believe if any of them would have come and open those double doors and stand there would have made more bearable for all of as!!!!!
This is not the way a respectable company treats his coustumers!!!!!!
If anyone had their flight with easyJet, or with any other airline, disrupted (delayed, cancelled, denied boarding, missed connection), then you may be entitled to receive compensation over £500.
To claim compensation from the airline, please fill in this online form here: flight-rights.co.uk
Hope your fine thanks,
I would like to change my return airline ticket on 22 June 2017 .but we booking on return ticket july 10th.2017.
please you could change us return date on 22 june 2017 this is confirmation date and my visa schedule to leave in china.
so please kindly revised as soon as possible , and please call me on whats app number
Thanks & Regards,