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Home / World airlines / Turkey / SunExpress


Country: Turkey
Scheduled and charter flights from Turkish resorts to European destinations
IATA code: XQ
ICAO code: SXS
Head office: TR-07230 Antalya P.O. Box 28 Yenigöl Mah. Nergiz Sok. No: 84 PK Muratpasa Antalya, Türkiye
Phone number: +90 444 079 7
Fax number: +90 242 310 26 50
Year established: 1990
Main bases and hubs: Antalya, Izmir Adnan Menderes
Fleet: Airbus A330-200, Boeing 737-800

Traveller Rating:

SunExpress. Airline code, web site, phone, reviews and opinions.
Copyright Andreas Petri

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Reviews & Opinions of SunExpress:

04 January 2016 Guest

If I could have put zero as a rating I would have. Had a flight cancelled today due to bad weather. No staff on hand to help only to tell us to call a call centre. As you can imagine everyone is calling the same no. Flight was at 6. Still trying to call the call centre at 10pm. Turkish airlines and Pegasus supported their passengers with hotel accommodation and rescheduling of flights, sun express offered nothing so we ended up having to pay for accommodation and a new flight, appalling service.

17 February 2014 Guest

This airline discriminated against sports They have no idear about sport equipment and there policy is so stupid and is discriminatory There call centre has no idea what they are doing and do not no the difference between golf clubs and a tennis racket

All Reviews of SunExpress

SunExpress Discussion:

20 November 2016 Canncellation to my ticket reservation 5BXUS1

Dear Sir/ Madame Sun express service center Trust this email finds you well. I would like to cancell my ticket in the name of Aberash Shoa reservation number 5BXUS1 ticket confirmation number 5642588136521. Since i have paid for your cancellation service kindly please cancel the ticket and refund to the same visa card you from which we have given you and have withdrew the amount . Kindly confirmed receiving of this email by replying to this email . Thank you Best regards Aberash Shoa

05 May 2015 Guest

Damage bagage claim seems to be a run around job 3 different contacts, and to date have not yet recieved the compensation prommised. Travel was 27 March!!! Absolutley no service !!!!!!!

20 July 2014 Wild_Turkey

This ariline really sucks I mean I am trying to book a flight with them and it will not take my credit card. I tried multiple cards, but when I book with Turkish airlines my cc works just fine. Also there is no way to contact Sun Express. I have tried to call the call centers in the Netherlands, Turkey, and Norway - All I get is a recording or when I press 1 for English is just hangs up on me after a few seconds! I see why they are so much cheaper than the other airlines, what a joke! I emailed them but of course no answer.

Discussion of SunExpress

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