Latest Airline Reviews & Traveller Opinions
Finnair
- 14 April 2023
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We flew to Tokyo the seats are so crammed together if the person in front puts there seat back there is no room to do anything the cabin crew don’t care 😡😡😡it’s ok saying people need to go to sleep but 10minutes into the flight !!!15 inches between the crammed seats if a chair pushed back it gives you roughly 9-10 inches ridiculous I would never fly again with them heed this warning ⚠ ⚠⚠
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Viva Macau
- 04 March 2023
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I flew this airline from Macau to Sydney the other day, and i have to say the experience exceeded my expectations of this airline, with around 500 AUD price, it was definitely worth it. Seats were average, and my legs could comfortably fit without too much struggle. The flight attendants were very friendly towards me and the food was excellent too.
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TAAG - Angola Airlines
- 03 March 2023
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Phone Number :0447401693880
Airline :TAAG ANGOLA AIRLINES
Flight Number : DT 650
Booking Reference:KNRVE7
Flight Date :17/02/2023
dd/mm/yyyy :
Routing :LUANDA TO LISBON
Tag Number :
Remarks: I FLEW FROM LUANDA ANGOLA TO LISBON WITH MY TWO DAUGHTERS AND WE HAD THREE (3) HAND LUGGAGE ALL OF THE SAME SIZE. WHEN I GOT INTO THE PLANE, TWO (2) OF MY HAND LUGGAGE COULD NOT FIT IN THE OVERHEAD LUGGAGE RACK AND THUS THE CABIN CREW DECIDED TO TAKE THE BAGS TO THE CHECK IN LUGGAGE DESPITE MY PROTESTATIONS THAT THE LUGGAGE WAS NOT LABELED AND THAT I WAS IN TRANSIT TO THE UK. WHEN I REACHED LISBON I TRIED TO REASON WITH TAP AIR PORTUGAL OFFICIALS FOR ME TO GET MY HAND LUGGAGE FROM THE BELT TO NO AVAIL UNTIL I LEFT LISBON FOR LONDON.
AS A RESULT MY TWO (2) HAND LUGGAGE OF THE SAME SIZE ONE RED/PURPLE AND ANOTHER GREEN REMAINED AT LISBON AIRPORT. THE RED/PURPLE BAG HAD MY 5-YEAR-OLD DAUGHTER'S CLOTHING WHILE THE GREEN BAG HAD MY CLOTHES AND A FEW OF MY 5 YR OLD DAUGHTER'S CLOTHES, I ALSO HAVE A PICTURE FRAME WHICH HAS A CERTIFICATE OF APPRECIATION FROM MY FORMER EMPLOYER'S OFFICE OF THE PROSECUTOR GENERAL, NAMIBIA WRITTEN IN MY NAME ^JATIEL MUDAMBURI"
FIND THE ATTACHED PICTURES WHICH MIGHT BE OF ASSISTANCE TO TRACE THE BAGS, BOTH BAGS ARE WRITTEN - YvesSaintClaire
I reached home without my hand luggage as described above! I have tried all other avenues without receiving any response
I reside at 23 East Park Road, Barnstable, Devon REX32 8PL ENGLAND
MAY YOU PLEASE FIND MY LUGGAGE AND HAVE IT DELIVERED TO ME
REGARDS
JATIEL MUDAMBURI
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Avelo Airlines
- 18 February 2023
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Great airline! Flew with them to Oregon and had a great flight experience. Nice crew and great service.
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Aegean Airlines
- 10 February 2023
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No customer service
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Aeroflot - Russian Airlines
- 19 January 2023
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Shit happens with every airline.
But Aeroflot is definitely is not the worst company in this business.
I have more than 30 flights with Aeroflot and never had any issues with luggage or anything.
Good and very friendly flight attendants, decent meals and flights in time if no force majeure
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Blue Air
- 09 December 2022
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SCAM! I scheduled a flight as one part of my honeymoon and they kept cancelling the fights, needless to say they did not returned the money. Their customer service does not even exist. Stay away from this airline if you don't want to lose money. FRAUD.
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Arik Air
- 05 November 2022
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This airline made me feel how incompetent and unstructured this country is. The fact that I might be losing my job because of this Arik Airline....?
You didn't send a notification for change of flight, plans has been made, only for me to get stalked at the airport waiting, a gen I already checked out of the hotel.
Money wasted
Precious time wasted
I hate this airline to the bone!
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Enter Air
- 20 September 2022
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Why would anyone want to fly with this company . Not friendly. Not efficient. Never on time. Sell their slots and keep you on the tarmac for 2 hours . On way back we ended up going from Greece up though Black Sea. Poland .Norway then back through Holland and back to Gatwick . What was that all about . Did they not file a flight plan?? Because as a pilot I could not understand this move .
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Edelweiss Air
- 03 September 2022
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We had a paper for a single journey travel document of me, and my minors for the date 31.08.2022 with the flight numbers WK-439, LX-8014. I and my children had plane tickets with Edelweiss airlines on 31.08.2022 at 8:50 from Skopje to Zurich.We were at the airport 2 hours in advance. (Then we waited 2 more hours for waiting for a formal reply and he didn`t give any official documents to me. Denial of boarding ) Then with fly attendants of edelweiss airlines, they didn`t let me to go with the plane.From the check in one of the flight attendant sent us to take confirmation of Airport Airline Management , (deputy director and operations manager). He didn`t let us go by having a single journey travel document and confirmation of Permanent residence of Canada. He told that from Zurich airport of the Airport Airline Manager of Switzerland didn`t allow us to go check-in from 7:00 to 9:20. He didn`t let us go till we missed the plane. I would really need your assistance in this situation that I am currently facing.
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Air Europa
- 14 August 2022
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This is the worst airline I have been on.
I checked in my bag in Managua on the 21st of June to be delivered in Lisboa. On getting to Lisboa my bag was not found. A file was opened for me. I kept following up. Then I got a message on June 24 that my bag was at the Lisboa Airport. I flew back to Lisboa where I was told my bag had been sent to São Tome.
I do not live in São Tome. The forwarding address I left was Nigeria. I was told my bag will be sent to Nigeria.
Two months down the line, there is no news of my bag and no one responds to my mails
I do not know what else to do
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Asky Airlines
- 06 August 2022
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Flight from Banjul to Accra have been cancelled due to technical fault and all passengers are left at Banjul airport without any information.
Airline manager doesn't even know the way forward and passengers are speculating all around.
Passengers had to come to the airport before being told of the cancellation although the expected flight had not even arrived at Banjul.
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TUI Airways
- 29 July 2022
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Flew from Bristol to Kos last summer! I was very satisfied with the service I was given by the cabin crew and nothing was too much for them. The luggage hand over times both ends were very good with only a short wait for our bags on the belts. Overall I 100% recommended flying with TUI airways!!!
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Smart Wings
- 14 July 2022
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How dare you smart wings!!!
First, you're stupid staff member RIPPED UP our boarding passes in front of us at malaga airport, because she DIDN'T KNOW THE LAW. She said to us that we need 3 vaccines to fly to Prague. Which is WRONG WRONG WRONG. The Czech government simply wrote on the website of the ministry of health - YOU MUST HAVE BEEN VACCINATED IN THE LAST 270 DAYS. WHICH WE WERE!
I emailed your compliance department, made a phone call I REQUESTED A TRANSCRIPT. The transcript was NEVER SENT TO ME. Do you think you can break the law? Then I assume once I gave the required information, which clearly stated that WE WERE RIGHT, you stopped replying to our emails, because YOU KNOW WHAT YOU DID WAS WRONG. You won't send us the information because you know what your staff members have done will land you in trouble.
Disgusting and absolutely unacceptable. Who do you think you are?
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Flybe
- 08 July 2022
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We reached the airport 3 hours before the flight and tried to check-in. After 30 mins of waiting, the lady came to check in the luggage (gate D16, Schiphol airport). She tried to check in the luggage for an hour and she was ignorant enough to call help or her Team lead. After asking million times, she decided to inform the Team Lead. The team lead got technical help and after 30 mins of all trials, they decided that it will not be possible to check-in. Meanwhile, we mentioned a minimum of 10 times that we are really getting delayed. She confirmed that the flight will not leave without us and she informed the Flybe gate. Then with a manually written ticket and large check-in bag, we went to the gate. Security and immigration understood the situation and let us pass through. We reached the gate and the flight was already GONE. The staff at the gate said they were never informed about the waiting passengers. Then they said they will try to accommodate us on the next flight and after 2.5 hours of waiting, they told us that they CANT (waw). They will accommodate us on the next day. Then booked a Hotel and let us go. No transport to Hotel or the transport from Hotel to Airport. We had to book a cab. The next day at the same counter and a new set of ignorant people. This time they wanted us to check in the small bag as well (which was the fine the day before ). Then after taking another 30 mins to check in (REALLLY, so busy chit-chatting with his colleagues), he couldn't print the receipt. Finally decided to proceed without a receipt. Reached the gate but they didn't let us board till the last minute because they haven't received the luggage check-in confirmation yet. Last-minute they let us in and we thought it over. I Landed at Heathrow, and now the luggage has gone missing. WAW.
I had flown a lot in my lifetime and seen many troubles, but Flybe made me forget all that. This is the worst flight and service ever. Even if you die if you don't take this flight, then choose to die in peace. Otherwise, they will murder you a million times during this flight.
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Lauda Air
- 13 June 2022
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Horrendous Experience!!! The Lauda Air plane looked old and tatty and like it was stuck together with tape! Taking off from Shannon Airport 12/6/22 the plane was swaying from side to side and it sounded like the plane was struggling to take off.....a bumpy flight but not too unusual until the time came for the wheels to come down, a screeching sound that sounded like the wheels wouldn't come down, as we were descending to land, the plane then shot back up and carried on for quite some time with no word from any of the crew to explain what was happening. After half an hour which felt like a lifetime, the plane tried to put the wheels down again and this time they came down ok and we landed with a hefty bump.....lots of screeching and very worried passengers. At no point even on disembarking did any crew member explain what had happened. It left me very scared and shaken and no one cared! Would not recommend this airline and would never fly with them again ever!! NO STARS IF I HAD THE CHOICE
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Kulula.com
- 29 May 2022
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Complete scam... Scam scam scam.
Worst flight ever. After a round-trip of 1300 you gonna be asked to pay more 440 for bags. Such a nonsensical airline.
Rather option for British Airways.
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AeroSvit
- 13 April 2022
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The documents of proof that I have paid and the ticket been canceled due but the money extracted from my bank account!
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Air Sunshine
- 28 February 2022
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I booked with Air Sunshine for a private Charter in February 2022. We were a group of 8 adults traveling from Tortola BVI to Vieques, Puerto Rico. I was a little skeptical because I could only find bad reviews - but they were quite old - so I thought I would give them a chance. Their rates were as good or better than a couple of other companies I checked with. They actually answer the phone when you call! And when the person didn't know the answer - she actually called me back...and the next day someone else called me to make sure that I was taken care of. They met us at the airport when we arrived earlier than planned and called the captain to see if he wanted to depart earlier. He showed up quickly and we took off early. The customer service was excellent! The people were all friendly. The plane was nice and the flight was smooth. Honestly, I'm a white-knuckle flyer and so are others in our group...but this really was a nice flight and I would not hesitate to fly with them again. I thought I should write a more current review since I could not find any out there. I hope this helps others.
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Vistara
- 21 February 2022
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Bought fully flexible premium economy ticket on -line from Vistara, Cane from UK and turned up at the check in counter - told there is a problem ticket has been auto cancelled.
Zero help from customer service counter, extremely arrogant, rude and harassment for two hours including by so called floor manager at Delhi . Gave me customer care e-mail ID and said that’s it!
Bought another spot ticket to go to destination. Don’t know if they will even refund my ninety or not!!!
Never again
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Trans Guyana Airways
- 06 February 2022
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Hi Gyana Airways,
Suggestions for improving your services on flights from GT to Lethem: as someone who has traveled recently and experienced delays, please provide passengers some information when flight is delayed as to why, for how long and so on. I sat at the check out for two hours not knowing anything while your staff is walking around with no info to passengers or caring to give any info. Also, provide complimentary wifi to people waiting for so long, a vending machine with food and drinks. Your tickets are very pricey so some sort of accommodation to passengers should be given . This is for Ogle Airport. People at Lethem Airport are doing excellent job on keeping everyone informed if flight is delayed and keeping passengers happy.
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Air Niugini
- 18 January 2022
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Oh come on! I have been waiting for my children since yesterday. flights kept getting delayed and cancelled. Finally, today they left their location after a long delay, only to get to POM and to tell them that there cannot be any connection flights to destination because there are no seats available. All their goods from the village are almost bagarap! What a waste of time and money! Air Niugini service your planes!
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JetBlue Airways
- 04 December 2021
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They've gone downhill. As a customer from the beginning, it's sad to see how growth causes a decline in customer service, staff happiness and overall performance.
I'm on these birds monthly or more. Employees are almost always unhappy, angry or distant. Is it OK to not unload the plane's luggage for an hour? Is it OK for nobody to EVER answer the phone? Is it OK to call, write and email the executive team and not get an answer?
I'm in NYC and they want to expand in Boston. Good luck, as I will be flying on another carrier. When you lose a million mile customer, you should be concerned.
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Firefly
- 22 November 2021
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My wife and I booked to fly to Penang on 3rd Dec and return on 5th.The booking was done on 15 Nov evening. I thought everything was on order.Just now when I rechecked my flight details I found my wife’s name and mine were incomplete.I contacted the customer service and was informed that I have to pay Rm150 each just to put my complete name.I am an Enrich Member.This is day light robbery!
I then wrote in to customer care and hope this can be rectified without incurring cost.My wife was charged Rm50 for incorrect name by Air Malindo some time ago, at the airport.We thought that was our fault.This present situation is simply radiculous.Ihave been a loyal patron to Firefly.I will not give any rating until I get a response from them.
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Myanmar National Airlines
- 30 October 2021
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None of the contract phone numbers are reachable.
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Small Planet Airlines
- 09 September 2021
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We booked a vacation with Monarch last August to go to Kos with Little Planet Airlines this August. We received an email 2 days ago informing us that the airline will no longer be flying to Kos this summer on a Saturday. Therefore, we have now lost our vacation as the hotel is now booked on alternative flights that were offered. We would never recommend Monarch or Small Planet airlines to anyone!
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Windrose
- 20 July 2021
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Worst service ever! A one-hour flight has turned into a ten-hour struggle
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Malindo Air
- 15 June 2021
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I bought Malindo Airlines before the Pandemic occured and they cancelled my flight did not tefund only give voucher. The voucher is rubbish.
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Bulgaria Air
- 24 March 2021
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In a pandemic you would think that being in contact with less people is the goal and responsibility of every person/company /government.
Apparently not for Bulgaria Air. Instead, they mix several flights to make sure you get in contact with as many people as possible...
The day before they changed the flight - now it passed through Frankfurt to Sofia. Instead of a direct flight from Berlin of 2 hours, the flight took more than 4 hours. They did not inform us in any way about this, I was pleasantly surprised when I arrived at the airport...
This was because they combined a few flights, exposing us to people from two countries and minium 3 cities.
Somehow, their statement in the beginning of the flight "We make everything we can to protect you from the virus." seems so empty and quire ironic in the view of the situation.
The flight was packed so much that seat bookings overlapped with each other!
I feel the need to compromise the safety of their passangers during pandemic just so they can win more money is absurd. Or if you will do it, don't even bother saying you actually care, because you clearly don't!
If you have the option to travel with another company I would strongly recommend it! Bulgaria Air does not care about you.
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Thai Vietjet Air
- 22 December 2020
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Before the epidemic, I bought a ticket from Danang to Bangkok for $ 162. The flight was canceled in November, I asked for a refund citing the terms and condition, I have already written four letters but they don’t want to pay. A terrible, incorrect airline! I would never travel with them and would not recommend it to anyone. They must be avoided by far!
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El Al
- 22 December 2020
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My el al flight from South Africa to Tel Aviv was cancelled by the air line because of the corona virus. I submitted a request for a refund 6 weeks ago and am still waiting to get my money back. My family and I utilized the services of 4 other carriers during this journey and ALL of them issued refunds within days. The only problematic airline is El Al. Why?
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Eastar Jet
- 20 October 2020
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I booked my tickets through Trip.com and my flight was eventually cancelled in June due to COVID. Now we are in October and I am still waiting for my refund. In responding to my refund status inquiry in August, Trip.com suggested me to wait patiently because they were also waiting for my refund from the airline. Since I can't find any customer service email information on Easter Jet website, there is no way for me to verify that. I don't plan to book any flight tickets with Trip.com or EasterJet again.
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Oman Air
- 18 October 2020
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I had an extremely frustrating experience with Oman Air.
On 4 Sep 2019, my daughter booked two online return tickets from Brisbane to Tehran and Tehran to Brisbane for my husband and I.
Our flight to Tehran was on 24 December 2019 which was done with no issue. But our return flight was on 21 March 2020. Because of Coronavirus, I got an email from Oman air on 28 February 2020 that the flight was cancelled because of Coronavirus. As we had to return to Australia, and the flights from Tehran were to be restricted, we urgently purchased another flight and returned to Australia.
I contacted Oman Air several times and was put on hold for more than two hours, with no answer at all.
I sent an email to Oman Air and I got an automatic email on 28 of April 2020 that they received my refund request. And then on 7 of May 2020 I got another email that I should contact the site I have got the tickets.
I contacted the site, but they declared that I should contact the airline. I emailed Oman Air again and on 8 of September I got another response that they could not refund.
I know there is a crisis and I understand the situation well. But I suffered a lot of problems and extra expense to return home. It is neither fair nor reasonable to ignore my case.
I request to be refunded of the flight which is cancelled by Oman Air or issued other flexible return tickets because international flights are not available from Australia currently.
Oman Air has cancelled our flight and it is responsible for refunding or extending our tickets. But it does not accept its responsibly. I do not like to fly with such an irresponsible Airline that do not respect its customer’s right and I do not recommend it to anyone.
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Ural Airlines
- 29 September 2020
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My fly was cancel due to covid but they do not pay back. The phone does not work any more.
Afther fulling the form it says it will pay in 2 months does not true. Also they do no send a confirmation afther fulling the form. Do not go with this airline.
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Asiana Airlines
- 31 August 2020
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Worst experience ever . . . Poor customer service, rude n still haven’t refund my ticket yet like they had promised not too mention my luggages got lost too.
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Jetstar Asia
- 04 August 2020
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Wow! what type of airline is this! Can't reach any of staff from Jetstar. Nobody pick up the phone, no email reply at all.
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Interjet
- 01 July 2020
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My fiance and family had booked a flight (with trip insurance) for our wedding which was going to happen in Mexico. We showed up at the airport ready to go and they told us the flight was cancelled. We didn't receive any phone calls, emails, or texts about the flight being cancelled but just the airport told us when we got there.
The next day we were on the phone arguing for about 2 hours and then we were told we would receive a full refund in 8-10 weeks for the cancelled flight.
Eventually we received an email that Interjet denied our request to process a refund for the "non-refundable ticket(s) since it does not meet the current refund exception policy."
I am very upset by the lack of communication with the cancelled flight, the back and forth conflicting information regarding the refund, the useless trip insurance, and paying over $1500 USD to Interjet for doing absolutely nothing.
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Stobart Air
- 14 May 2020
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Cabin crew are lazy and rude on the Isle of Man to Manchester route , poor English level
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Travel Service Airlines
- 13 May 2020
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smartwings client scam
Hello i`am writing this e-mail after waiting a lot of time with smart wings company requesting my money back and i would like to let you know how this company is working after having all the right in dealing in a legal business and this is not how it should be ..............
Cancelled flight, no refund within EU-regulations - Review of Smart wings
Airline cancelled flight (I had a booking for 3 persons, about three weeks prior to flight.
The company send me an e-mail regarding the cancellation due to the corona virus and they were supposed to refund me within 7 days but i found my self calling many times after they hear a refund the customer support just hang up the phone on my face Already this is a serious violation on EU-regulation No 261/2004 establishing common rules on compensation and assistance to passengers in the event of flight cancellations. According to the regulation, airline must reimburse a cancelled flight within seven days from cancellation. More than two weeks after cancellation after many ping pong e-mails asking for my money they send me that e- mail
Dear client,
thank you for your email.
We apologize for that, but unfortunately we can offer you only the voucher. If you would like to claim this procedure you can do that through our contact form on our website www.smartwings.com.
Thank you for understanding and have a nice day.
serious violation of customer's rights.
In other words it is a scam company and the are saying to me now we got your money do what you want but they forget that many companies success because of the good reviews and some of them also can crash, I’m not nervous because i will get my money at the end and i will also not let them play with me.
Please share this reviews so that people can know who is Smart wings airlines
I want my money back
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Trans States Airlines
- 07 May 2020
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Great crew. On time. Nice flight
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Pakistan International Airlines
- 26 March 2020
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I am severely disgusted in PIA for the way in which they have handled the crisis of COVID-19. Having cancelled all of their flights upto April 5th, they have not sent out any confirmation e-mails regarding this.
When I rang the airline contact centre, I spoke to Sameer Ali on 26.03.2020 at 4.42pm who told me my flight has been cancelled however they will not book me and my father onto the emergency flights leaving the same date (29.03) and same time (11.50am) as our original flights. I wonder if our flight has actually been cancelled or if this is a scam for them to charge extortionate rates for flights back to the UK.
When I queried why, he just told me he could not. I asked to speak to his manager which he refused and also would not provide me with his managers name. I further asked him for a confirmation e-mail my flights have been cancelled and he refused to do this. He then went on to cut the call on me.
I am so disgusted this is the kind of service PIA provide to it's loyal customers. Do not ever book with this disgusting airline again, they will rob you of your money and then when it comes down to solving problems they will vanish on you.
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Aurigny Air Services
- 19 March 2020
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Am a US citizen who planned to vacation in the UK. With the Coronavirus, we had to cancel our plans. Every business that we preplanned and prepayed with has been so kind and refunded every dollar even-though all our tours were labeled “non refundable “. Our international flight first class booked with delta airlines also refunded every cent! Aurigny, is the only exception. They told me use my travel insurance because they are not giving me a refund. There are only 4 people on our flight with Aurigny for departure and 7 on the return flight. Can you believe at this time, with this world pandemic emergency situation that this airline refuses a refund. Its not like I merely just changed my mind. Im not allowed to get to UK to take this flight from this airline. This, i feel, is SHAMEFUL. American citizens, avoid this airline!!
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Miami Air International
- 13 March 2020
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Never have I ever had a worse experience. My group arrives 2 hours early and the airline had none of our info ready. The flight was scheduled to leave at 8am and we didn’t receive our boarding passes until much after that. They then proceeded to not let me board the flight due to a passport issue and had no sympathy. Also didn’t get a refund at all, when i went over to southwest they treated me with so much respect and were so helpful. They got me the soonest flight out so that I could meet my friends on the trip I paid for that I wouldn’t have gotten a refund on. I do NOT recommend this company to anyone.
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Jeju Air
- 03 March 2020
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This is the worst airline I have ever used. They canceled my flight twice and never sent me any notification, despite their customer service rules specifying they would provide prompt notification. I attempted to contact them multiple ways and never could get in contact with a customer service representative. Never again.
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HK Express
- 01 February 2020
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After we spent the night at the airport waiting for a flight, they refused to board us. They provided no help and just told us to call customer support that said they will review and get back to us in several days. No apology whatsoever, and it's been almost a week - no response, no refund, and we had to book very expensive tickets to return home. Just outrageous behavior altogether. I've been flying for many years and nothing like this has ever happened to me.
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Nouvelair Tunisie
- 13 January 2020
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Tried to book and pay for ticket from CDG to Monastir. Credit cards kept declining...left numerous messages at the website, phone service, submitted issue with message, 24 Hours later no response whatsoever ever...
customer service Big O.... internet booking, Big O.. very disappointed
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Air Madagascar
- 09 January 2020
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Don't ever travel with them. It is not an option. Got stuck there with loads of passengers recently for no reason. Put up into a Chinese owned mafia hotel, where the owner intimidates guests. Real time nightmare! Some guests are stuck for two to three days on average. It is almost like they want you to find yourself another flight out of there and pay for it. If you have to go to Madagascar, fly Kenyan even if you have to fly to Kenya and then home.
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Air Italy
- 28 December 2019
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This is the worst airline I'e ever dealt with. They lost my bag in Milan causing me to go to the lost and found office after a long travel. My retreat in Cortona was stressful since I was chasing my bag everyday while I was there. It was lost for 5-days. I had nothing to wear, no toiletries. I then traveled to Florence where I was forced to go to the airport to retrieve my bag. My 1st day in Florence was traveling by 2 buses and a tram to the airport. Air Italy refused to deliver my bag to me after losing it for 5 days and it had been in Milan the whole time. I had to pay for a cab equaling $50 dollars back to my Airbnb. I received an email from financial services telling me I needed to fill out appropriate documents without any instructions, no attachments, nothing. I was traveling in Italy for a month with no access to a computer. On my return home I asked a senior rep from Air Italy how to file a complaint and it took her some doing to figure it out. When I returned I filed attaching all required documents, which had to be scanned. They were 3-weeks late in promised response simply telling me I didn't file within 21 day period. After chasing them for 2-months and no luck getting anyone on the phone, there wasn't one place indicating 21 day filing period. They should've reimbursed me up to $100 a day for each day bag was lost and reimbursement for cab. This has caused me many hours of stress and time! The worst customer care ever!
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Buta Airways
- 04 December 2019
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Buta airways makes you pay 25 euros for carry on luggage if you have 'budget' class tickets.
After decades of travels this never happened to me.
This practice is misleading, not to say illegal.
I will avoid this airline in the future.
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Nok Air
- 16 November 2019
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Don t fly with them!!! We had a flight from krabi to Chiang mai on November 9th. Nok air didn’t had all the documents allowing them to fly. As a consequence our flight got delayed more than 4 hours! We missed our conection in Bangkok and they , instead of putting us on another flight to Chiang mai, sent is to Chiang Raí!!!!!
They are not serious, don t give information and ignores all complaints!!!
And the flight was not cheap!!
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