Latest Airline Reviews & Traveller Opinions
Atlasglobal
- 24 April 2019
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Fr om Istanbul to Amsterdam, my fligth with Atlasglobal was delayed with 6,5 hours without any notification why?
No coupons given, no meal coupons, no sorry..like it was the most normal thing for them.
Called, emailed--which they send a standard email, they hope for better in the furture, bla bla bla
Service desk for questions? Nobody there!!!
Wh ere do I get my compensation, gesture of goodwill, refund? In Januari KLM was delayed 6 hours from Houston to Amsterdam, even without asking 600euro return and a apology. THAT IS CALLED SERVICE!!! Never again AG, but Turkish Airlines instead, just lost a frequent flyer:(
jwvdk@hotmail.co.uk for your kind reaction
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Thai Lion Air
- 19 April 2019
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If you are travelling via Thai Lion Air and if there is a Kid in your group who is less than 12 years of age, then Thai Lion Air does't allow you to book Pre baggage, Meal or Seat as they don't have any option to select year of birth after 2007 on thier Website and App. I tried on different computers/Networks/Phone and Browsers but same issue every where.
While booking Pre Baggage/Meal or Seat you have to select date of birth of all the passengers. And if there is a kid who is 10 years old then no option to go on next page.
And if you book checkin baggage at Airport then God know how they will rob?
I called all 3 thai air india call center numbers but no one pickup the phone.
Sent an email - No Response.
Sent message on Face**k - No reply.
Requesting everyone to pre be cautious before booking ticket via Thai Lion Air.
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Estelar Latinoamerica
- 18 April 2019
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Met one person who traveled with Estelar Caracas-Lima and the flight was ok. On the other hand I met another person who was left at their own luck in NYC when they were to travel to Caracas. These people had to buy another ticket with another airline and never received their money back or an answer from Estelar. Strongly recommend to avoid it. Better travel with Plus Ultra, it's almost as cheap and it is more secure although it has it's bad reviews.
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Thomas Cook Airlines
- 16 April 2019
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I flew from Larnaca (Cyprus) to London Gatwick for only 54 pounds sterling in the middle of April. This is a 5-hour flight. Bought this ticket on the eve of the day of travel. No online registration was possible but quick registration at the airport, I was given a window seat on request without hassle. The aircraft looked new, the in-flight service was adequate though only tap water was free, other drinks and snacks had to be paid for. The flight was smooth, some serials and a film were shown on the common screens. A decent flight overall, with incredible value for money.
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Red Wings
- 08 April 2019
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Red Wings airline – Deceptive prices, made up additional charges and rudest staff ever
I must warn all travelers about Red Wings airline because they are the most unprofessional and untrustworthy airline I had a misfortune of dealing with. I am a frequent traveler and I traveled through Europe, Asia and Africa and I never encountered such treatment. Me and my husband and mother flew fr om Belgrade, Serbia to Moscow Domodedovo airport (outbound: march 23rd and return march 30th 2019).
First – they make the booking process really complicated and you don’t have the option to get a ticket with check-in baggage (I purchased tickets via skyscanner, sent them additional baggage request just to be informed that the airline does not offer that option). I contacted Red Wings and got the response I can purchase the baggage on their website, but since I didn’t purchase my ticket via their website but via third-party site, that was impossible. So they told me I could purchase additional baggage at their counter at the airport and that the price would be 2500 Russian rubles (around 35 euro). That was not true – because they charged me 50 euro for that (I kept the receipt)!
Second – the airplane personal was the rudest ever – I never saw such treatment, no smiles, no please – they were fighting with some passengers in the rudest manner.
Third – on our way back – they CHARGED US ADDITIONALLY for the carry-on luggage! I flew around the world with that suitcase and low cost and regular, and NEVER, no one ever charged me the price of a 23kg suitcase for a 5kg bag that fits the global carry-on standards but only in Russia it is bigger than allowed (!!!). Just to be clear – in Belgrade (wh ere we were flying from) they regularly checked it and let us pass without problems, this was just on the way back.
Fourth – since we made a complaint at the Domodedovo airport in Moscow not just because it was outrageous to charge for a bag that was free on our way over, but because the staff at the check-in was extremely rude, unhelpful and even dismissive and sarcastic – all three of us were shocked at that behavior. That was March 30th, and to this day (April 8th) no one from the Red Wings airline made contact or responded to the complaint.
So to sum up – I honestly recommend you avoid this airline because you will get overcharged, disrespected and mistreated and that is something you don’t want when you travel. They are deceptive about their prices and very rude to their customers so it is safe to say I will never travel with them again, nor will my friends and acquaintances.
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Seaborne Airlines
- 04 April 2019
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Its been 4 months now since I traveled on seaborne airlines and with multiple emails regarding my bags being broken into and stuff stolen I get no reply other then form letters from the emails I was told to write to . I have sent like 30 emails and still 4 months later no reply. There is no phone number to call its just email and its worthless. I had about $500. worth of things stolen and it appears seaborne cares nothing at all about their service nor do they care about my experience.
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Aruba Airlines
- 27 March 2019
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They canceled my flight with no alternative for the same day and now refuse to issue my refund. They have ignored my emails and state they cannot assist over the phone. There is no escalation contact and no contact information for anything other than email and customer service. Worst airline ever. We purchased 3 tickets and they expect us to just go away. Not before I ruin their reputation first!
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Air Antilles Express
- 20 March 2019
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My flight from St Martin to Guadeloupe was cancelled - 2 years ago.
Since then I have been trying to get the refund owed to me.
The phone number always gives the message: this system is busy, please try later' and the client service just advises me to fill in another form (I have done this twice already).
More than 60 emails, several promises of a refund, and I still have not received my money.
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Tigerair Australia
- 11 March 2019
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The only afternoon flight Adelaide to Sydney 27Feb19 was delayed, then we boarded, next disembarked, later that evening the flight was cancelled. The cost flying to Adelaide to catch Tiger, overnight accommodation in Adelaide, no show fees at the motel in Sydney ( their phone did answer the previous evening). Could have caught Virgin next morning but Tiger texted and emailed saying they would depart 10am next morning. The flight was delayed then rescheduled 300pm which was too late to visit the Consulate in Sydney and we had a very very important need to be in in Whyalla by 12 noon thursday. The early thursday Jetstar return flights were rescheduled for the following week but at a cost and we flew back to Whyalla. Our losses amounted in excess of $1000 and a separate issue the Tiger flights to Sydney were charged 3 times. Our calls to Tiger and on line lodging of the details of this item had been done the week before. As of today, no resolve. Tiger did refund the one of the charges for the actual flight. No reply to a second follow up email and phone call. No a good day for myself and my partner! The wrongly charged amounts for air fares will be pursued. Whether we can get any of our losses re the delayed/cancelled flight is unknown. I have booked many tens of thousands of dollars for flights, for myself and friends online, but never have I been charged twice for a failed booking.
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La Costena
- 03 March 2019
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I would like to report how bad service is given to pelople who have to fly this airline, My experience from Managau to Bonanza recently was a bad experience. First they charge excessive rates with lousy service. Supposedely two flights and never tell you in which flighy you are going.onlt special people. From Bonzana to Managua even worse. I had to wait a whole day to return to Managa, not even tell clients little info favoring employees from HEMCO and leaving people just waitin. Employee in Bonanza were very courteous abd had hand tide. U need to upgrade service, runway, office space. PLEASE TAKE ACTION.
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WOW air
- 15 February 2019
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Land in Iceland and waiting for connecting flight to Dublin. Board shows no gate announced as yet. Next thing I see is ‘gate closed’ and C27 announced as gate simultaneously. Run to find anybody in Wow livery-nada! Go to service information desk and staff indicate the end of the counter where Wow would be-no one there. According to one staffer, they all left because there was no activity. Yeah, tell that to the customers frantically trying to contact people they will miss in Dublin, who don’t have the keys:instructions to the property we are renting in Tenerife. Customer service is a total fail.
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Kuwait Airways
- 25 January 2019
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Very bad Customer care... Which means bad management. Pretend that somebody will come back to us soon but never happens in spite of multiple messages.
No excuse for big delay and being sent to Milan instead of Paris...
Irreponsible company => dont take it since irresponsibility affects every segment of a company... including safety a day or another
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Wamos Air
- 09 January 2019
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I flew with Wamos on December 13th 2018. The flight to Gatwick was ok but nothing great. The flight back to Denver was awful.
Unfriendly crew. Grubby old plane. They fan out of my pre paid vegetarian hot lunch and gave me a cheese sandwich...
Both flights they sat me in a middle seat after specifically booking an aisle seat.
No TV'S. Terrible service. Crew seemed confused and agitated getting food to passengers. Horrible experience.
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BA CityFlyer
- 06 January 2019
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Hi City Flyer,
I am writing to you because I want to give some credit to one of your flight attendants.
I was flying fr om London city to Edinburgh the BA 8710 on 04. Jan 2019.
Wh ere I got an excellent service, she was very kind and looked very secure about here work, and that’s why I felt very convenient to fly with her. 😊👍🏽
I had a great trip and I think she deserves some credit.
Best regards
Sabrina
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KD Air
- 26 December 2018
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In short KD Air will not refund your ticket even if THEY cancel the flight for any reason! This applies even if they commit to the refund. KD Air is a business that should be taken down!
Below is my story... Please visit kdair-reviews(dot)com to express your experience with KD Air.
Everything seemed totally fine when booking two return flight tickets from Vancouver South to Tofino for our 3-night stay (tickets worth 698 CAD). Then it all went wrong…
KD Air called two days before scheduled departure, telling me that the flight to Tofino is cancelled due to unscheduled maintenance. I had to book the flight with other airline for double the cost. KD Air assured me that the flight from Tofino to Vancouver South will still happen.
After the first night in Tofino, KD Air called me again and told me that the flight back to Vancouver is cancelled due to unscheduled maintenance. Again, I had to book the trip back with another airline for double the cost!
As I don’t live in Canada, KD Air’s customer service assured me that I will get back money back!
It has been 5 months and counting (since July 2018), I still don’t have my money and KD Air decided to stop responding to my emails.
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Andes Lineas Aereas
- 01 December 2018
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21 November 2018, we arrived at Cordoba airport at 0630 for a 0900 flight to Buenos Aires with an 1145 connecting flight to Iguazu Falls. Flight 891 was delayed 2 hours with no explanation why. Personnel at the gate assured us we would be able to catch our connecting flight because it was also delayed, it wasn't. When we arrived at Buenos Aires we had a lot of trouble just finding an Andes ticket counter. When we finally found their counter we explained our dilemma to a male agent and he informed us it was our booking agents fault we missed our connecting flight even though their flight was two hours late. He could care less we were now stuck in the airport with no way of getting to the Falls that day. After many phone calls to our agent in the USA, we managed to get a return flight to Cordoba. We didn't get to our hotel until 2100 that evening, a whole day wasted and our three day trip to Iguazu Falls cancelled. Very disappointing to say the least.
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Cayman Airways
- 22 November 2018
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Cayman Airlines has very bad customer service. The worst I have seen so far. I was on a flight from Miami to La Ceiba, Honduras, connecting in Gran Cayman on Nov 16 2018. The flight 103 landed in Cayman and the connecting flight 2880 was canceled because of bad weather in La Ceiba. Eventually we were given Bouchers for hotel, food and ground transportation, after inefficient organization and rude ground staff. The following day, Nov 17,2018, we went back to the airport and the flight to La Ceiba eventually left. The pilot was very clear that landing in La Ceiba was unlikely but his orders were to leave and land in Roatan. We landed in Roatan and were basically dumped there. The pilot said we either went back to Cayman or deplaned in Roatan. In both cases we were on our own. The airlines was not going to cover any expenses - ground transportation, hotel, food and air transportation to travel to La Ceiba the following day. I wish I could give this airline zero star. It ended up being a very expensive trip.
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AirAsia Philippines
- 07 November 2018
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First time flying them, they put the kiosks in Manila airport just past the area where you need them. So they sit unused and instead you must cross the street and wait an hour in line and pay for a paper copy of boarding pass if you are tourist without access to a printer.
Then 90 minute flight was delayed 4 hours. Line to check a bag is over an hour, and you must check bags because they charge you for anything over 7kg. The planes are very modern but seats super tiny, I have to sit diagnonally to fit my knees. Due to the terrible delays and poor service I would not fly them again, although if you have more time than money they are super cheap.
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Aeromar
- 05 November 2018
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This airline provides terrible service. They oversale their flights, do not train their employees properly to deal with crisis and then, they brake airlines safety protocol. This airline actually checked my suitcase, put it in the plane, but didn’t assigned me a seat. They didn’t get the suitcase out of the plane, but flew it to my destination city. Now, I can’t find anyone to help me retrieve my suitcase and no one seems to know what to do. The agent in Oaxaca, Mr. Diego Leal lied to me telling me there was going to be someone at the airport at 4:00 am to give me my suitcase. They mistreat their customers and provide an undignified service and cause tremendous stress with the ineptitude of their employees. I wish I could recommend this airline but they are not trust worthy.
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Air China
- 02 November 2018
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Had to cancel tickets due to unforeseen circumstances, still waiting for a refund 8 weeks later without being able to get a straight answer via my travel agent or myself. Disgraceful customer service
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Vanilla Air
- 01 November 2018
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Very poor airline indeed and their collective weight limit of 7kg max is a disgrace too. Unless you're going away to Japan for a 1 or 2 days there's no way that anyone can remain within that low threshold. From my observations it looked like everyone was caught out by this ridiculous restriction and had to fork out.
Avoid and book elsewhere is my advice.
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Cobalt
- 27 October 2018
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I have unflown tickets on cobalt worth 500euros and they no longer operate.
Nobody can refund me!
People who paid with cypriot credit cards will be refunded.
I paid with my french credit card.No refund!
Do you think is logic?
I can only name this a FRAUD. And not only on behalf of the airlines but as well from the local Authorities....
Third airline to cease operating in less than 6 years in Cyprus! Cyprus Airways, Eurocypria and now Cobalt
Congratulations!
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Hainan Airlines
- 26 October 2018
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Hainan Airlines can be the china based airlines that can be provide the high quality service in low cost, just because every on can travel will them. This airlines can depart too many customers everyday after that they can maintain the 5 star services to their customer and the services have maintain the quality. Their customer service is also helpful for the customers they can call on Hainan Airlines Phone Number 1-844-313-4734 to know about the flight status and details.
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Insel Air
- 17 October 2018
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I booked a round trip flight for me and my wife from Aruba to Curacao leaving on 11/16/2018 and returning on 11/21/2018. I received an email from them yesterday stating that the return flight had been canceled and they booked me on a flight almost 7 hours later. This would make me miss my connection to United cost me 300.00 per person to change the flight to a flight the following day and cost me an overnight stay in Aruba. Around 900.00 total. I called their customer service line and they told me that I could get a full refund by emailing info@fly-inselair.com. I sent the email and they replied and said they could not refund the ticket cost even though this violates article 10.2 of the carriage agreement. After several emails back and forth I contacted my credit card company, provided them all the emails and they agreed to reverse the charge. They also told me there have been numerous complaints to Visa and MasterCard about this company. I also researched it a bit and the company is in bankruptcy and only has 3 planes in their entire fleet. If you have already been screwed by this company just file a claim with your credit card provider.
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CSA – Czech Airlines
- 23 September 2018
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I would give this 0 stars but I can't. The shittiest customer service in the world. I would advice to pay the extra money for another airline. Delays and loss of bags is a nightmare to deal with.
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Royal Brunei Airlines
- 04 August 2018
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The best and very near with Lufthansa , Germany
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Mahan Air
- 30 June 2018
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Will never fly with this airline. They were very misleading with the cancelation policy or changing of flight. Agents will try to blame the passengers and will not accept responsibility. Contacting them via email or phone is a nightmare. Do yourself a favor and fly another airline.
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Virgin Australia
- 27 May 2018
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Hi, It's very poor & not responsible company. More than 4 months we have no any compensation for lost bag with private articles.
The Claim Form was filled & sent but VA is paid nothing & is fully ignored of international rules for lost baggage.
Attention for everybody !!! Do not fly by Virgin Airline because VA has no any responsible for our customers.
The aircraft was bad cleaned & was very worn, also
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Servant Air
- 08 May 2018
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Servant has the best prices and best service in Kodiak.
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LAW - Latin American Wings
- 28 March 2018
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Horrible.
I had a flight iwht them that twas delayed 3 hours and caused us to miss a connector. We were not reimbursed for 1) our second flight, 2) the the hotel we had to get in Lima, Peru and 3) the new flight we had to buy the next day.
I have sent several emails to the customer service of LAW, but no one has responded.
It has been 3 months.
DO NOT FLY THIS AIRLINE.
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Trans Maldivian Airways
- 06 March 2018
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The most fun flights I've ever had; the chance to watch the pilots in action is quite an experience; the crew are very friendly, the scheduled flights were on time unless the weather closed in, which indicated to me that they are not risk takers!
Thanks TMA, flying with you was a pleasure!
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LC Peru
- 23 February 2018
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For anyone thinking about flying with LC Peru, please be warned. We had a flight booked with them that was cancelled one week before it was due to depart. Although guidebooks and travel websites state that flights can be cancelled due to bad weather, this was clearly not the case in this instance. We have never received a refund. This is theft. We have had lengthy e-mail exchanges with two different departments within the same company that do not communicate with one another, each time with a different person. They said they no longer had our details from when we booked the flight and demanded copies of our passports, bank accounts, and contact details via unsecured e-mail accounts, yet we have never received our money. We lost a lot of money and time as a result.
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Azul
- 15 February 2018
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Was a very bad impression on the yesterday flight 9700 from Viracopos to Fort Lauderdale
1 Delay fllght about almost 2 hours stay on board, and by the time the captain anoucem us, that they waiting for one Crew ia stuck at the trafic acindent, and waiting for her to start ????
Very strange - has Azul no other that can replace her, if this is must??
2 the delay was not minutes but almost 2 long hours, and the plane was freezing, no survices on board till you are in the
air
3 there is a penalty the hours on the ground for the company extra cost?
4 This is my protest and if there is mechanical problem we easy can accept it, but not this time, lack of personal support at the airport to replace , is not an excuse
5 Please accept this , as a quality services for the company and not to blame , I heard from people the service in the plane is better that the others, but my experience this first flight is NOT
Hope this is my input and hope the company can correct it asap, like to hear later if you have it an answer,
Regard
Hendra Winardi - 5390069860 and Hedianti Lesmana (wife)
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AirAsia Zest
- 23 December 2017
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Absolutely terrible airline, always late, unhelpful staff, many safety issues.
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Mauritania Airlines International
- 13 October 2017
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The airline lost my bags on Monday October 09. It is now Friday, October 13 NO BAGS AND ABSOLUTELY NO HELP NOT EVEN A RETURN EMAIL. Be very careful when flying Mauritanian airlines avoid at all cost or keep yours bags with you.
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Shaheen Air International
- 06 October 2017
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I Just had the worst customer service experience at Shaheen Airlines counter, Islamabad Airport,05 Oct 2017
I was on an official visit and had a confirm return ticket from Islamabad to Karachi at 7 PM.
When I arrived at @ShaheenAir counter I was told that no record of my ticket was found in their system and I will have to buy a new ticket to board the next flight, which I already had and I told them that it was not possible and it might be an error in their database. As the tickets were confirmed last evening and moreover the tickets were booked through official channels. But the attendant remained adamant and maintained that I could not fly with the ticket I had.
This took pretty long, either they did not have the systems for automating these small decisions, or they did not use it if it existed
It was already late and the flight finally took off and I was stranded at the Islamabad Airport due to @ShaheenAir extremely unprofessional behavior and poor ticketing system.
The situation took its toll when I was informed that they have now found my ticket's info in their system and due to @ShaheenAir system error they were not able to locate it before and now my next flight is at 10 am
I arrived at the airport at around at 6 PM and stranded uptill now without food or water.
not one #ShaheenAirline official turned up to offer explanation
It was one hell of an experience @ShaheenAir never travelling from this airline again
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Cubana de Aviacion
- 21 September 2017
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a totally unreliable airline, will not adhere to IATA rules and / or regulations
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THAI Smile
- 05 September 2017 IPS
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Thaismile on board staff very rude and no consideration for the passengers
Shortage of everything including water , beverages,food and not no coperation with the passengers
Really hard to travel again
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DART Ukrainian Airlines
- 17 August 2017
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With all responsibility i can say "it was the worse air company in my life". The flight was cancelled and started just the next day, during our 12 hours waiting in the airport represents of the Dart company were promised that the flight will start every 2 hours. I lost more than 300ˆ and the company didn't refund my expenses.
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Air Berlin
- 06 August 2017
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Terrible experience flying with Auirberlin fr om Vienna to Abu Dhabi through TXL/Berlin on 4 August. The flight from Vienna was delayed for 3 hours, but the time it reached Berlin, the flight to Abu Dhabi had left 1 hour before. Many passengers missed their flights and had to wait stay over night in Berlin. On 5 August finally we boarded an aircraft to Abu Dhabi, which left with about 20-30 min delay due to various reasons, one of which some issue with an aircraft door that they could not close. When we arrived to Abu Dhabi, the troubles continued -- our luggage was missing! Airberlin had more than 12 hours in TXL/Berlin to organize our luggage and load it on the airplane and they failed to do it. Now the buagge is lost, not traceable.
It is quite a challenge to contact Airberlin. My local operator responds that the phone numbers are not extistent when I call Airberlin. When finally I managed to reach Airberlin operator she was rude enough to tell me that lost luggage is not the problem of Airberlin and that if I should go to the Lost&Found of the airport wh ere the luggage was lost -- presumably she means that I should travel to TXL/Berlin to personally look for my luggage?
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Travel Service Hungary
- 28 July 2017
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They cram too many people into a charter plane, and as a consequence they also have a ridiculously low hold luggage allowance (15kg). Staff generally OK, except for three members of the crew (including the Captain) that flew flight 7O 5085 from AOK to BUD on 27-JUL-2017. They treated me like dirt while boarding, and when I complained they treated me as a flight hazard. Better not book any trips with any tour operator that charters this airline!
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Garuda Indonesia Airways
- 25 July 2017
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Hello, Our original reservation was 6GSPC9. Our flight got canceled on June 30, 2017 from Sorong to Makassar, and we had to stay overnight in Sorong till July 1st. Meanwhile we already booked a hotel at Grand Clarion in Makassar for June 30 - July 1st 2017. And since our flight got canceled, we lost our room at the Grand Clarion and we paid $57.43 (not refundable). We need to be reimbursed for the amount above. Please contact my brother (Yusran A. Geno) in Makassar, since I live in the USA. His number is: 6281342082055 . Please email me ASAP since this issue has not been resolved. Thank you. Rusdi Geno (rgeno101@gmail.com)
We have been flying with Garuda since we were little, but this time due to complaint above which:
Garuda refused respond to our calls or email, never received the refund we asked, which they owed us.
We also had our cousin call Garuda about the complaint, but no one picked up the phone, it seemed as if
they tried to avoid customers' complaints in general.
I would definitely tell my families and friends NOT to use Garuda anymore. There are other good airlines out there who
are willingly respond to complaints.
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Air Cote d’Ivoire
- 26 June 2017
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Very Useless airline.
Flew business class from Lagos to Monrovia on this airline got to Monrovia only to discover that baggage had been left in Abidjan. No apology, could not understand why baggage tagged priority could be left behind. Never again will I travel on this airline
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SBA Airlines
- 10 June 2017
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This airline should be upfront with their customers about their delays. It would avoid lots of headaches and frustrations if they were honest about the real departure time instead of making up stories about having equipment failure and keeping you hanging for hours and days at the airport. There are much better options even if it means paying more money.
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China Eastern Airlines
- 08 June 2017
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very bad airlines. i was flying from mu555 international flight, there is no puntuality for departure. very crouded international flight as like street shop. there are some people doing bussiness ,they always tell you take my things. there is no separate line also for them. wrost experience. donot fly with china eastern airlines. and one thing i forgot to tell you about the food now a days its worst food . my advise dont choose this flight....thanks
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Lucky Air
- 04 May 2017
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Highly disgusting, very frustrating and most unreliable.
No phone number is correct. No customer service available.
Never book a Lucky Air Flight, you will be in soup and will have no reach to either to Airline nor any representative.
Thanks
Dr. Asvene Sharma
Ph:+86-1380-9296804
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Tarom
- 10 March 2017
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Disapointing. They cancel flights like Alitalia. For Iasi-Bucuresti-Paris, they cancelled the first leg and suggested an alternative that leaves Iasi later the second flight, from Buc leaves to Paris. Need I say anything else? I expect more changes/cancellation until my departure - it's not too late.
Probably good enough for Romanian standards. If you are really flexible, for the money, you may be able to work around things like this.
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Korean Air
- 20 February 2017
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Service from IAD (Dulles) to Incheon (777-300ER) is outstanding. Ticket premium is about 15-20% above coach on western airlines (such as United), but you get a standard 34" of legroom. Bathrooms are actually cleaned during the flight, and they have nice amenities in the coach bathrooms. Flight attendants are very helpful and pleasant, and readily assist families with young children. Much more pleasant flight experience than competitors, and aircraft are newer, in general, and cleaner. Highly recommend.
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TAME Linea Aerea del Ecuador
- 14 December 2016
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First time flying with Tame and the last. a nonstop flight that was supposed to arrived to Guayaquil at 3:30 did not arrived to Guayaquil until 7:30 I did not come out to meet my family until 9:45 because my luggage did not arrived. and could be not located. And all they could tell me is to come back to airport on Saturday when today is Tuesday, this is unacceptable passenger were asking for extra water and they will say no.
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Borajet
- 17 August 2016
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They cancelled our flight without informing us and we got stuck at the airport. We had to buy another ticket to go to out destination and paid 950tl ($400) judt because of them. Also, they haven't gave our money back yet. Even though it has been a month since they cancelled the flight. Never ever again would i buy a ticket from them again! The worst airlines, shit customer service. I don't recommend it to anyone
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