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Home / World airlines / Kuwait / Kuwait Airways

Kuwait Airways

Country: Kuwait
National airline of Kuwait, scheduled international services
IATA code: KU
ICAO code: KAC
Head office: Kuwait International Airport, PO Box 394, Safat, 13004, Kuwait
Phone number: +965 2434 5555
Fax number: +965 2473 3248
E-mail: web@kuwaitairways.com
Web-site: www.kuwaitairways.com/en
Year established: 1954
Main bases and hubs: Kuwait International
Fleet: Airbus A320, Airbus A330-200, Boeing 747-400, Boeing 777-300

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Kuwait Airways. Airline code, web site, phone, reviews and opinions.
Copyright James Mepsted

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Reviews & Opinions of Kuwait Airways:

12 April 2018 Guest

They cancelled my flight without informing me by email. How am i supposed to know??? And for sure, customer care center do not answer calls.

27 March 2017 Guest

DO NOT FLY KUWAIT!!! I purchased a business class ticket JFK - BOMBAY. I had a family emergency and needed to speak with a customer service representative to make changes. After multiple attempts for the USA contact numbers and Kuwait contact numbers I gave up. Kuwait area code customer service gives incomplete information and requires you to work with you local office. Would be fine if local office actually picked up. I waited 2 hours on hold and finally gave up. This airlines has the worst customer service and I will never fly with them again. Seriously, do yourself a favor and fly with a different carrier.

09 April 2015 Guest

Don't ever fly with this horrendous airline. Paris-Rome-Paris. Two hours delay outbound, five hours delay inbound, antediluvian aircraft (9K-AMD, Airbus A300, first flight 1993 and 9K-AMA, Airbus A300, first flight 1992), unpleasant staff, filthy plane, disgusting food, revolting toilets, broken TV set, no information, wrong information. Impossible to switch to another airline. Let's say I'm probably lucky the pilots knew how to fly it. Better late than dead I suppose, but never again will I fly with this terrible airline. It's a wonder they are not mentioned on the European Union blacklist as I'm sure the lack of decent care in the cabin and by staff must be reflected just as badly in the maintenance and repairs, and standards of operation. Other low-cost airlines are utmost luxury compared to Kuwait Airways.

06 September 2009 E Barbary

Warning - your Kuwait Airways reservation could be cancelled without notice. Also, they may close the flight (and give the seats to standbys) from 35 to 90 minutes before departure. All 3 scenarios happened to me on a Cairo-Kuwait return flights in April. I even went to the airport as standby twice (after they cancelled my reservation) and was told "we put you as priority because you were full-fare". In the end, I had to pay over KD500 to change everything around!

All Reviews of Kuwait Airways

Kuwait Airways Discussion:

13 May 2018 SU535

... NEVER TRY kUAWIT AIRWAYS CUSTOMER CARE. YOU MAY DIE BY WAITING TO PICKK CALL BUT STILL THEY WONT PICK YOU CALLS. NEVER TRAVEL WITH KUWAIT AIRWAYS IN YOU LIFEThis is not the Kuwait airways carrier' site here, but the discussions on the services of the Kuwait airways. If there is no flight information (e-ticket number / reservation number, date , destinations/ origin / name), noone is able to reply without the correct data and the full data. In order to get the correct reply, kindly attach the reservation / booking number and / or produce air carrier / date / fllight number / airports / your name at least. Requests on refund must produce full name, reservation / e-ticket and email address of the passenger in the attachment. The reply can be handlled within 48 hours - 144 hours by free staff in English. Regards. aryan{at}vivaldi.net - for private and full requests with e-tickets only.

19 October 2017 mANJU

iN YOU LIFE NEVER TRY kUAWIT AIRWAYS CUSTOMER CARE. YOU MAY DIE BY WAITING TO PICKK CALL BUT STILL THEY WONT PICK YOU CALLS. NEVER TRAVEL WITH KUWAIT AIRWAYS IN YOU LIFE

28 March 2017 dani

hey how are you i have tkt frome dac to bey and i want to make ok to the board please can you help me ? becouse the flight are at the night and all the office in lebanon are close can you help me

28 March 2017 Guest

NEVER AGAIN!!!

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