Very Useless airline.
Flew business class from Lagos to Monrovia on this airline got to Monrovia only to discover that baggage had been left in Abidjan. No apology, could not understand why baggage tagged priority could be left behind. Never again will I travel on this airline
The airline is a complete mess. Highly unprofessional ground staff in Abidjan.
We were supposed to fly out from Freetown around 4pm on the 1st of September, 2015 but eventually flew out at 11pm. There was no apologies by the flight crew for the delay.
We landed in Abidjan at around 12:30 midnight and was told the flight is delayed for o e hour. We were kept as prisoners down the basement without food or water note ein enough sitting. The ground staff behavior was very unprofessional. We finally flew out at 7 am. Again no apologies. I will never use this airline again and won't recommend it neither.
I will never recommend this airline to anybody. Flight from Lungi to Abidjan delayed at every stop resulting I us missing our connecting flights mainly due to the fact that no staff at there posts to great passengers and help them. Got a world of promises that all. All my booking that I have made had to be cancelled due to there mistakes costing me a fortune.
They are great at passing the blame when it is clearly there fault. Compensation what is that. Booked into a hotel no water except 1 bottle then you pay for the rest.