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Home / World airlines / Ecuador / TAME Linea Aerea del Ecuador

TAME Linea Aerea del Ecuador

Country: Ecuador
The largest airline of Ecuador
IATA code: EQ
ICAO code: TAE
Head office: Quito - Ecuador: Av. Amazonas N24-260 y Av. Colón. Edificio Tame, Ecuador
Phone number: +593 4 371 02 35, +1 700 500 800
Fax number: +593 2 396 63 61
E-mail: contactame@tame.com.ec
Web-site: www.tame.com.ec
Year established: 1962
Main bases and hubs: Quito Mariscal Sucre International
Fleet: ATR 42, Airbus A319, Airbus A320, Airbus A330-200, Embraer 190

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TAME Linea Aerea del Ecuador. Airline code, web site, phone, reviews and opinions.
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Reviews & Opinions of TAME Linea Aerea del Ecuador:

14 December 2016 Guest

First time flying with Tame and the last. a nonstop flight that was supposed to arrived to Guayaquil at 3:30 did not arrived to Guayaquil until 7:30 I did not come out to meet my family until 9:45 because my luggage did not arrived. and could be not located. And all they could tell me is to come back to airport on Saturday when today is Tuesday, this is unacceptable passenger were asking for extra water and they will say no.

12 May 2014 Guest

Good, comfortable flight, everybody spoke English and was very friendly and helpful. Very much on time; safe, calm flight from Quito to Buenos Aires. Asked for a confirmation of my flight by e-mail and got it wIthin a couple of hours, again in good English. Drawback: no food at all on a 6-hour-flight.

20 February 2013 Guest

enjoyed our flights to Galapagos. on time friendly and decent food, better than local US carriers

12 June 2012 Guest

From Quito to Galapagos and back, and Coca to Quito. Seemed quite reliable - on time, plane in decent condition, safely flown. All in all, a pleasant surprise.

All Reviews of TAME Linea Aerea del Ecuador

TAME Linea Aerea del Ecuador Discussion:

07 March 2018 Dr Katrin Weise

Tame is an absolutely unprofessional and untrustworthy airline, absolutely not credible. I had bought a ticket from Quito to Galapagos to fly with them on March 4th. However, as I broke my leg on January 18th I had to cancel my travel to Ecuador. I asked them to cancel my ticket on January 26 and enquired about a possible refund. No response. After this I tried again four times, January 29 and 31, 9 February and 20 February. I tried in English,I tried in Spanish. Finally, on January 29, I received a response: 'Tame' Respuesta automática: Inquiry about possible ticket cancellation Inbox R Reembolsos Tame (TAME EP) to me 29 Jan Details Estimado Cliente, Reciba un cordial saludo de quienes hacemos TAME E.P. Se ha recibido una solicitud desde su correo electrónico, la cual será atendida por un funcionario del área de Reembolsos para el trámite respectivo. Para una pronta atención, agradecemos verificar el cumplimiento de la documentación necesaria como requisitos para su solicitud: EN REEMBOLSOS DE COMPRA EN EFECTIVO: Х Carta del cliente con la solicitud del rembolso (incluyendo números de boletos). Х Copia de cédula (documento de identificación) del beneficiario. Х Formulario de transferencia bancaria. EN REEMBOLSOS POR COMPRA EN TARJETA DE CREDITO** (en Punto de Venta TAME): Х Carta del cliente con la solicitud del reembolso (incluyendo números de boletos). Х Copia de cédula (o documento de identificación) del tarjeta-habiente. Х Copia de la tarjeta de crédito (parte frontal que permita verificar la numeración de la tarjeta). Х **Si su compra fue realizada en una Agencia de Viajes, el trámite de reembolsos debe realizarlo directamente en la agencia emisora del boleto. Saludos cordiales, Reembolsos TAME EP Gerencia de Finanzas Teléfono: (593) 3966 300 ext.20270/20194 Correo: reembolsos.tame@tame.com.ec Página Web: www.tame.com.ec HORARIO DE ATENCIÓN : 8:30 A 17:00 DE LUNES A VIERNES "Cuidemos el Medio Ambiente, por favor, no imprima este correo electrónico si no es necesario. En caso de ser obligatorio emplee papel reutilizado el que esté impreso por la otra cara." I handed in all required items and still never got a response again. I hadn't booked via an agent, but directly through their website. If I will go to Ecuador once my leg is healed, I will definitely avoid flying with this * company.

22 February 2018 Alan Rivadeneira

I always traveling and these time my friend recommends me these airline Tame , we traveling 9 people in my family from New York to Lima and when with pick up the suitcases they Disappeared 2 suitcases the more expensive ones , I claim and Mr Benavides in peru from tame airline took my suitcases tickets when inside and come out after 15 minutes with one less ticket . Never recommend to nobody these company the manager the , company president company are the worse , until now they donТt know were is my suitcases , my next Estel is report to the police and to the news because I work very hard to buy my belongings. VERY Disappointed

11 January 2018 Guest

Well over 5 days after I sent a missing baggage email to Tame and still no response. They do not care.

06 January 2018 James Weidel

I arrived on flight 550 from Quito to JFK on January 4, 2018. You did unload the luggage from the plane and I cannot contact a live person. I WANT MY LUGGAGE!

Discussion of TAME Linea Aerea del Ecuador

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