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Home / World airlines / Ecuador / TAME Linea Aerea del Ecuador

TAME Linea Aerea del Ecuador

Country: Ecuador
The largest airline of Ecuador
IATA code: EQ
ICAO code: TAE
Head office: Quito - Ecuador: Av. Amazonas N24-260 y Av. Colón. Edificio Tame, Ecuador
Phone number: +593 4 371 02 35, +1 700 500 800
Fax number: +593 2 396 63 61
E-mail: contactame@tame.com.ec
Web-site: www.tame.com.ec
Year established: 1962
Main bases and hubs: Quito Mariscal Sucre International
Fleet: ATR 42, Airbus A319, Airbus A320, Airbus A330-200, Embraer 190

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TAME Linea Aerea del Ecuador. Airline code, web site, phone, reviews and opinions.

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Reviews & Opinions of TAME Linea Aerea del Ecuador:

14 December 2016 Guest

First time flying with Tame and the last. a nonstop flight that was supposed to arrived to Guayaquil at 3:30 did not arrived to Guayaquil until 7:30 I did not come out to meet my family until 9:45 because my luggage did not arrived. and could be not located. And all they could tell me is to come back to airport on Saturday when today is Tuesday, this is unacceptable passenger were asking for extra water and they will say no.

12 May 2014 Guest

Good, comfortable flight, everybody spoke English and was very friendly and helpful. Very much on time; safe, calm flight from Quito to Buenos Aires. Asked for a confirmation of my flight by e-mail and got it wIthin a couple of hours, again in good English. Drawback: no food at all on a 6-hour-flight.

20 February 2013 Guest

enjoyed our flights to Galapagos. on time friendly and decent food, better than local US carriers

12 June 2012 Guest

From Quito to Galapagos and back, and Coca to Quito. Seemed quite reliable - on time, plane in decent condition, safely flown. All in all, a pleasant surprise.

All Reviews of TAME Linea Aerea del Ecuador

TAME Linea Aerea del Ecuador Discussion:

11 January 2018 Guest

Well over 5 days after I sent a missing baggage email to Tame and still no response. They do not care.

06 January 2018 James Weidel

I arrived on flight 550 from Quito to JFK on January 4, 2018. You did unload the luggage from the plane and I cannot contact a live person. I WANT MY LUGGAGE!

18 November 2017 Guest

I have trying to get to you website and its not working,is there a problem with the airlines

06 September 2017 Guest

I HAVE NEVER ENCOUNTERED SUCH A HORRIBLE AIRLINE. The employees are incompetent and the customer service is beyond disgusting. I had a flight to Quito from Peru on August 21st and arrived 3 hours prior to my flight. I did not realize that the wifi only allowed for 30 minutes before booting you off. I noticed the line was not moving and approached two of the workers that were laughing and chatting. They told me not to worry to just wait in line. 90 minutes before the flight departure I approached them again and they said to me to go back to the line. Once I got closer the same male Louis asked to see my ticket out of Quito I said I did not have a physical copy but had a screenshot on my phone and produced it but he said the booking reference was cut off so that was not acceptable. I produced my other physical tickets onward Colombia to Honduras to Toronto and he said that would be fine. He disappeared for nearly 20 minutes than when I was at the counter he reappeared and ignored me. The woman told me the flight was full. There were over 25 people that were on a list that were not able to board the flight and were apparently taken to a Sheraton Hotel. I had tickets to the Galapagos departing early on the 23rd of August. As I explained that to the Manager she walked away and than only conversed with people that spoke fluent Spanish. When I tried to speak to Louis again he pretended he did not understand English. I was told by another employee to buy another ticket because I wont likely board the flight tomorrow either because of how many people are on standby. I tried to speak to the Manager again but was told to go through the office in Quito for the refund they are not customer service simply security for TAME. I have been trying to get my refund for over 2 weeks and am being ignored! #tame #tameecuador@tameecuador DO NOT BOOK WITH TAME Avianca, Star Peru nd LATAM are all far better carriers that understand the meaning of customer service.

Discussion of TAME Linea Aerea del Ecuador

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