Airline Reviews & Opinions

VietJet Air

06 August 2025 Thu Tran

A Thoroughly Disappointing Experience with Vietjet Air First of all, while Vietjet Air may seem like a budget-friendly option at first glance, don’t be fooled by the initially cheap ticket price. What they don’t tell you upfront is the number of hidden fees you may encounter during check-in. For instance, if you have one carry-on and one personal item, a perfectly reasonable amount of luggage for any airline, they will count *both items* together and impose a strict 7kg total weight limit. Unsurprisingly, this means many passengers end up being charged extra at the last minute. How impressive, right? Second of all, if you’re expecting your flight to be on time, think again. In my experience, Vietjet is *never* punctual. Flight times and gates are constantly changed without proper notice, often at the very last moment. Passengers are left to figure things out for themselves by chasing down airport staff and repeatedly checking information screens. The lack of communication and basic customer support is incredibly frustrating. Third, the seating situation is another major letdown. I paid extra for a seat in the upper front section, hoping for a bit more comfort. However, due to last-minute flight changes (again, without explanation), our assigned seats were changed — and not once did the airline acknowledge the inconvenience or attempt to honor the seat we paid for. No apology, no assistance, no accountability. To be blunt, it felt like they simply didn’t care. Lastly, don’t expect even the most basic courtesy on board. Not even a complimentary cup of water is offered, everything comes at an additional cost. Overall, my experience with Vietjet was disappointing from start to finish. Between hidden fees, poor communication, constant delays, and a lack of basic customer service, I cannot recommend this airline to anyone. It may look affordable on the surface, but in reality, you end up paying much more, both financially and in patience.

Add your comment about this airline (31)

Vueling Airlines

24 July 2025 R Davis

Awful, discriminatory airline that treats children and women very poorly. Horrible poorly trained staff.

Add your comment about this airline (119)

Pegasus Airlines

17 July 2025 Dino

I don’t know where to begin, but I would definitely advise you to stay away from Air Line for the past two weeks after the cancellation flight on the 9th of July I’ve been begging them. I’ve been calling them every day because originally I bought the ticket from the third-party but still it’s the airline that I’ve booked with. I’ve explained that this is not a holiday, my wife and kids need to go to Tehran because my sister-in-law has been discharged from the hospital and she’s been given Max three weeks to live I’ve been crying I’ve sent all the medical reports I’ve sent emails of opening cases and they give you hope and then the ring back and tell you the same thing after three days of running around I’m waiting they are rude they are heartless. It doesn’t matter what you say to them. They will not help you. The only thing that I care about is the money and nothing else and they keep on telling you I’m sorry. Go back to agency very rude coldhearted honestly pay a bit extra go to a different airline I never ever had any problem every single year my wife and kids fly out for summertime and I’ve never ever had any problem with any of these airlines except this it’s the nightmare please please I’m begging you to avoid getting ticket from these guys even though if he’s hundred pound £200 £300 cheaper please stay away from them the play with peoples feeling they don’t care honestly it is absolutely nightmare. I’ve been begging them I’ve been crying I’ve been begging them over and over again but they just ignore you as I’m giving you this message at 7:30 in the morning for the last two days they’ve been telling me we’re having an emergency meeting. There’s a human life in the middle they give you hope and everything and called last night I was crying my eyes out that my sister-in-law has got worse. And I said we are doing everything in my power to get your ticket sorted out for you. They will call you first thing in the morning and hopefully everything will be okay. I just got a phone call and the only thing I got say sorry because she bought the tickets from agency we cannot do anything in the new this from the beginning And just repeating and repeating over again playing with people feeling please please stay away from these guys

Add your comment about this airline (28)

Turkmenistan Airlines

28 June 2025 Jake

The worst airline. The cabin crew were just filth. Absolutely unfriendly. But what would you expect from those sub humans from turkmenistan. Just bottom feeding scum.

Add your comment about this airline (6)

Southwind Airlines

23 June 2025 ahmed morsy

the boarding staff is very rude and didn't want to give me a receipt for cash i payed for extra luggage blus they claimed axtra cash for a mall bag i travel with that goes into any airoplane for free but for them they asked for 30 usd asked about the station manager they said no we dont ve asked about the name of the man was fighting with me they said no they are treating everyone bad i called cutomer service and also no answer how on earth this company workd in a service bath

Add your comment about this airline (1)

Sun Country Airlines

14 June 2025 airlineairport

Sun Country Airlines Reviews show a mix of experiences—many travelers appreciate the budget-friendly fares, but some mention issues with delays and customer service. It’s important to weigh the pros and cons before booking.

Add your comment about this airline (3)

Flair Airlines

11 June 2025 Yana

DO NOT fly with this airline — even if it means paying more to fly with another! It’s been over 5 months since my luggage was lost and I’ve received no proper help or compensation. I emailed several times, called customer service more than three times, and each time they delayed things without any resolution. I was told a supervisor would call me — they never did. I received multiple emails saying my suitcase was at the airport and ready for pickup, but every time I went there, it wasn’t. Before all this, two of my flights were also cancelled, which already caused enough disruption. My suitcase had important documents and essentials that are still missing, and no one has offered a clear explanation or taken responsibility. At this point, I am seriously considering taking legal action with the help of a lawyer. This level of unprofessionalism is unacceptable, and I strongly advise others not to fly with this airline under any circumstances. This experience has also made me fearful of flying in general — I now worry that something like this might happen again

Add your comment about this airline (37)

Ryanair

29 May 2025 Guest

Ryanair charged at the gate for bags which was absolutely fits in easy jet frame and wizard. Behaviour was terrible and I was discriminated at the gate, I pay for priority boarding and they let me stand on side like criminal. I do not recommend travel by Ryanair, I had the best worse experience in my life.

Add your comment about this airline (36)

WestJet Airlines

03 April 2025 Nadia

Spent a long time on the phone w and agent just to reserve a seat for my son beside my seat , since I booked his flight after mine, and was reassured that our seats were side by side. The night before the flight I found out our seats weren't next to each other (he's 9 years old), and when I called in again, they told me I'd need to pay $200 to upgrade to side by side seats.

Add your comment about this airline (45)

Lion Airlines

15 March 2025 Kay malpass

Lion air and AirAsia very disappointing I booked a flight with lion air booked via air Asia on 4/02/2025 as I booked an air Asia flight at the same time and they offered me the Lion air flight for my return journey. I took out insurance on both flights. I have cancelled the Air Asia flight but unable to cancel the Lion Air flight as I needed to return to Australia. Bo (which is the only way you contact them) could not give me an answer, after a lot of googling I read that bookings via AirAsia that are done have to be cancelled by lion air, so emailed lion air who told me that it is a third party booking and needs to be claimed via them No luck Rodney my partner who is also flying contacted them by phone in Thailand and was told the insurance was underwritten by PT Asuransi Simas Ne I then proceeded to email them and the email bounced back. Again no contact. I then emailed AirAsia again who sent me the following information. We would like to inform you that we are currently not cooperating with Air Asia. The ticket was issued by PKFARE Travel Agent. All tickets issued by Travel Agent, our travel partner, refund can only be processed by them. please apply for refund through Travel Agent, they will process the refund directly to you through the system. I have emailed this PKfare twice now and no response. Scary part my booking does not even come up under LionAir system when I put it in. I am now up to about email 10 trying to find out how I can cancel this LionAir flight and get a refund as in good faith I purchased the insurance. I have to say very very disappointed with the whole service of both Air Asia and lion air. Not one will take responsibility I am one very upset customer not only dealing with a health issue but also trying to deal with this system. Kay Malpass

Add your comment about this airline (16)

Sichuan Airlines

10 March 2025 Joshua Cattell

Worst airline I've ever dealt with, I had to change a flight and I purchased a flexible ticket. They wanted $1600 to chamhe flight details or $690 for a new flight and would only refund the old ticket to a Chinese debit card which they know I don't have.. Once again bug corporation's ripping off customers and doing with a smile. "We are sorry sir but you need a Chinese debit card, we are very sorry sir." Total scammers

Add your comment about this airline (4)

GOL Transportes Aereos

25 February 2025 .

Gol is a good airline, the only thing I didn't like was the seat comfort when it comes to domestic flights.

Add your comment about this airline (13)

Sunwing Airlines

21 February 2025 WR

Don't get sucked in by these people! They are the worst of vacation airlines. There is a very high chance you be stranded at an airport and miss part of your vacation or be stranded on the way home. You will never get reimbursed for your extra expenses unless you take them to court or wait a year or two for a ruling from the Canadian transportation agency. Even then it will require great effort to get your money.

Add your comment about this airline (177)

Sky Airline

09 February 2025 joyce

I took the flight H2503 on Friday 7th Feb from SCL( Santiego, Chile) to Buenos Aires (EZE, Argentina) departure time 12:45pm, arrive time 14:45pm, my luggage didn’t come on time, at that time, the staff did PROPERTY IRREGULARITY REPORT told me it will come on Saturday 8th Feb same time flight, H2503, and will arrive at 14:45pm on Saturday 8th Feb, however it didn’t come again! Because I will take the flight from Buenos Aires EZE to Ushuaia morning Sunday 9th Feb 2025, and go to Antarctica on the same day afternoon, I need my luggage urgently! The cruise I took which is Ponant company, their staff who worked in airport helped me to ask for the luggage in your airlines, and your airlines people told it will be send on 8th Feb evening flight, however it didn’t come again and again! So my luggage missed 3 times flight! I am feeling super disappointed and upset for your airline customer service, it is very poor, like shit! There is no phone number for me to make a call! Online customer service chat doesn’t work! Staff work in airport are unaccountable at all! I am also feel super unsafe to leave my luggage in Santiego Airport. I got an AirTag in side, I can see my luggage didn’t move for 3 days, it’s stay in the same place! Now I am going to Antarctica and I have to buy all my cloths to keep myself warm!!!!

Add your comment about this airline (9)

Nepal Airlines

04 February 2025 Guest

Totally useless airlines I had face .no responsibility . please don't travel anyone in this airlines too much bad costumer service I had to see .luckily off 🥵🥵🥵

Add your comment about this airline (4)

EasyJet

03 February 2025 Guest

Hello This terrible airline has been unable to return my luggage for a week. I flew from Geneva to Prague. The call center is just not working. I managed to reach them, but they have nothing to do with it. They transfer me to email and chat, but it's all useless because they were supposed to send my suitcase on the first flight, but for some reason, they didn't. I've never experienced such awful service. My advice is not to leave any valuable items in your suitcase because they offer a miserable compensation and don't care whether you had life-saving medications or items worth 10,000ˆ in your bag 🤦🏼.

Add your comment about this airline (63)

Clickair

27 January 2025 Guest

Since raving in Columbia on 15 January 2025, I’ve had the misfortune of using click airlines. The first flight was fine. It made it on time to its destination, but on the return trip I found out they had scheduled me for the next day instead of the day, I was supposed to fly so I had to stay the night in some shanty town to wait for the next day and I received my boarding passes and the flight was two hours late now for my third bad experience. I arrived at the airport three hours early with the reservation that I couldn’t pay online so I figured I would just pay it at the counter and they told me that they had no Internet and no way of putting me on the flight even though I had cash credit cards and debit cards so far my experience with click airlines has been horrible. I strongly recommend to all people out there never to fly on their airline. You will experience nothing but grief I would definitely rate them a zero but they don’t offer you that.

Add your comment about this airline (8)

TUIfly Nordic

05 January 2025 Guest

Overall, pleasant experience. Crew were friendly.

Add your comment about this airline (2)

Air Serbia

03 January 2025 Vicky K.

First (and last) time I flew with them on Jan 2nd 2025 and all I have to say is: STAY AWAY from this so-called airline company. I was travelling from Oslo to Athens via Belgrade, and this could really be a very lengthy post, but I will spare you the particulars of my horror story and give you the main points instead: -Flight delayed 2 hrs at Oslo, no explanation given. -Upon arrival at Belgrade, clueless staff and no company representative who could responsibly answer questions and provide guidance. -Seriously unorganized transfer process from the airport to the hotel. Endlessly waiting for the bus and losing further time due to the amateur way of boarding the passengers. -Instead of taking us to our final destination in Athens, they flew us to Thessaloniki and exhausted us further, by being indecisive on which connecting flight we should board for Athens - at some point, to our absolute terror, they even suggested us to fly from Belgrade to Vienna and from there to Athens..!!!!!!! -Upon our arrival at Thessaloniki, our paid for luggage was appearing as unpaid at the system. I know at least another passenger who had to pay again for his already paid luggage. -In the meantime no counter available and no representative of the company at Thessaloniki and Athens airports - only a malfunctioning call center. -A trip supposed to last 6 hours (including layover), lasted well over 22 hrs... Need I say more? STAY AWAY...!!!! Are there any competent authorities monitoring the operation and performance of such companies? Why do passengers have to endure this? P.S. For what it's worth, I believe that their pilots are good - at least that was my experience.

Add your comment about this airline (15)

Silver Airways

29 December 2024 Rebeca

I'm leaving this everywhere.... STAY AWAY! HORRIBLE! My husband, granddaughter, and myself flying to and from Disney. Got to the ticketing counter in Pensacola 2 hours before our flight, NO STAFF. The people handling baggage and fueling the plane came in 45 minutes later to handle ticketing. After another 20 minutes of them trying to figure out how to issue the ticket for a minor, they handed us 4 boarding passes. They had my husband listed as the child, my 10 year old granddaughter listed as the adult, and me listed as an infant. We received an extra boarding pass with someone else's name on it that we had to give back. The plane was rickety at best. No service and $145 for 3 bags. Interesting how the return flight baggage fee was less expensive even though we had a lot more stuff in them?? They also only asked for my husband's identification!! Traveling with a minor child and they didn't ask for mine or to see her birth certificate which is her identification underage. Return flight was delayed 3 times and then canceled. When asking for half of my money back, they claimed the first flight was worth more than the 2nd and agreed to just over a third of the money back due to seating upgrades. Make no mistake! There are NO upgrades available on these junk planes!! We're charging the entire amount back to our Amex now. They had a chance to do the right thing but would not, so now they can eat the whole amount instead. We had to spend another night in Orlando and book a flight on a different airline to get home. This airline is trash.

Add your comment about this airline (93)

Thai AirAsia

16 December 2024 Guest

Terrible online plagued with errors and a useless so called BO answering bot. Booking directly through their airasiamove app is a fountain of frustration with errors all over. Contacting customer service is not available. Their Face**k is swarmed with spam fake customer service agents. It appears that their Face**k is self running. There are several ThaiAirasia and AirAsia Face**k pages. Many are fake pages but appears that these pages continue operating freely. Flying with the airline is actually ok but thy are let down by their useless booking systems. A booking made in October and single-handedly cancelled by AirAsia has yet to be refunded. Appalling!

Add your comment about this airline (9)

Arkia Israeli Airlines

01 November 2024 RewMac

In October 2024, Arkia started flying Tel-Aviv to Manchester twice per week. (This route was previously operated by ELAL and Easyjet). Unfortunately at time of writing in November 2024, there is no way for customers in the UK to buy tickets. Email to customer-service address bounced. Tried: info@arkia.co.uk No response.

Add your comment about this airline (1)

SAS - Scandinavian Airlines

28 October 2024 Guest

a group of 6 flew SAS airlines from Copenhagen to Chicago. Our flight was cancelled. The only contact we had with SAS was on the info board at the assigned gate. NO ONE real person was ever there to help us. Their APP was down also, or they blocked us because they KNEW the flight was going to be cancelled. There were Security guards at the gate, and they said they did not know why they were asked to be there. Anyway after 6 hours waiting in the airport, we were told to go downstairs to get vouchers for food and hotels. WE STOOD IN THAT LINE for over 2 hours! only to be told there were no vouchers or hotels left and we were on our own. We found our own hotel, took a taxi there and back, and had dinner at that hotel. Now SAS is refusing to reimburse us our expenses because we shared a taxi and only have one receipt for the 6 of us, and they want individual receipts. I guess we should have each taken a separate taxi!. We booked 3 hotel rooms through Booking.com at once and have one receipt for the 3 rooms. Again, SAS is refusing to reimburse us because we do not have individual receipts for each of us. SAS is the worst airline, DO NOT believe anything they say. We each paid extra for seat assignments when booking our original flights. Since that first flight was cancelled, we missed our connecting flights, and now they will not reimburse us for the seat assignment s either because we MISSED THOSE Flights. Well, it was THEIR fault we missed them. We are out over $350 each for hotel, transportation, meals and seat assignment charges. Plus we ended up flying instead of Copenhagen direct to Chicago on Saturday, we went Copenhagen to Amsterdam to Dublin to Chicago the next day! I will NEVER fly SAS again and you should beware!

Add your comment about this airline (9)

TAP Portugal

30 August 2024 Guest

I have to travel often with TAP - Air Portugal. Just awful, ignore all the scam awards marketing they do. Rude, unhelpful staff, if you have a problem customer service is not helpful if they even answer. No entertainment. Economy buy your food on board at extortionate prices. TAP nickname is Take Another Plane and for good reason. Never book Business Class its Economy with a meal costing hundreds of Euros. You have been warned

Add your comment about this airline (10)

Volotea

27 August 2024 Armand

Worst airline in the world!!! I flew with 100’s of airlines in my life, but Volotea is by far the worst airline I ever flew with!! Normally you go to the airport and there you get your tickets. Because I didn’t print my tickets at home I had to pay ˆ70,- extra 😂 The service is terrible (as you can expect from a low budget airline) but they try to make money out of you in any possible way. This is not cross-selling, this is just big scam!! Also the airplane smells like shit (flight V71420 Cantania - Olbia) and the plane had 1 hour delay. Advice to any1 who ever want to fly: DO ANYTHING TO NOT FLY WITH VOLOTEA!! These are scammer

Add your comment about this airline (6)

Free Bird Airlines

15 August 2024 Guest

Avoid The plane got back to the airport of departure after 30 minutes of flight due to the engine problems They made passengers wait for hours while trying to fix the problem Lots of negative things to say to be honest about this shady company

Add your comment about this airline (5)

Condor

16 June 2024 Sam

No No No! I don’t really know what happened to the service and efficiency. The first time I took it, I was happy. Just recently June 2024, I tried to change the flight and called the customer service line in Germany. Sally Kapa (she said her name was) not only I got yelled at by her, but also put down, and she talked over my conversation. As a result nothing happened. No changes or no modification happened. I kept calling as I didn’t trust that representative and I spoke to two other people, but yet still having an issue at the airport. I would NOT suggest this airlines at all!!!! Their customer service line is horrible. Their system does not update at all or if it does, in a very long time. It’s just a headache dealing with them.

Add your comment about this airline (9)

Norwegian Air Shuttle

12 June 2024 Guest

I brought a low fare ticket with an added carry-on. Everything was noted on the ticket but because it was a low fare ticket that put me in boarding group c which is the last group that doesn't have bags. Their boarding agents wouldn't allow me on the flight unless I paid for the bag at the gate. On top of that I filled a claim for a refund but they take 2 weeks to process a claim.

Add your comment about this airline (28)

Air Canada

05 June 2024 Guest

Booked a flight Toronto to Vancouver, dep 16.45. Two weeks before, that flight was cancelled and automatically reschedule on the 17.15 flight. A week before the flight, that flight was cancelled and rescheduled on the 19.45 flight (3 hours later than original). 2 hrs before that flight, AC had to change aircraft and so that flight delayed to 21.45 (total of 5 hrs delayed since original booking). Now 2.5 hours before revised departure, get a text that I've been bumped from Business Class to Economy. And no one at the airport to discuss it with. I guess Air Canada abbreviations actually stand for Aaaah, Crap.

Add your comment about this airline (10)

Air India

07 May 2024 Ram

In April 20254, I took a Non-stop flight to DEL from SFO. This flight is 15hrs 45 minutes and had 3 toilets out of order. In-flight entertainment was broken in 75% or more of the seats. Individual reading lights were also not working. Seat-back trays on which you place food was cracking. My theory is that Indian crew possibly prefers janitors back in India to clean toilets and so possibly locks them as out of order if clogged or dirty. This is just conjecture, but could explain why 3 toilets were not working at the same time.

Add your comment about this airline (8)

Nile Air

17 April 2024 Guest

Truely disappointing My ticket number is 3256692438539 flying from Sharja to Cairo tomorrow 18 Apr at 8:45 please note that we are suffering force majeure in Emirates roads due to flooding,  lightening and thunders that took place yesterday in Emirates cities, roads were closed to everywhere in Emirates, roads were closed to airports , no access whatsoever to sharja Airport .. even Egyptair has suspended its flights to Dubai and Sharja . Due to the aforementioned conditions you should suspend your flights or postpone to better circumstances.  I really don't understand what should I do and how can I reach sharja Airport tomorrow With reference to above mentioned force majeure conditions I request you to postpone my flight of tomorrow, without any extra fees.  Regards  Rehab Saad

Add your comment about this airline (7)

Caribbean Airlines

16 April 2024 Guest

Worst airline ever, lost bagage, customer service not available and putting the fault on the customer who was in transit 🤣🤣

Add your comment about this airline (8)

Spirit Airlines

02 April 2024 Everett Fuller

I flew this airline when I was 4 and still remember turbulence and unkind service.

Add your comment about this airline (21)

Volaris

26 March 2024 Dominique Singleton

Volaris airlines is by far the biggest piece of sh&% garbage airline that i have ever flown on. It's like Spirit and Frontier came together and doubled down on not giving a damn about people, money, time or procedures and created this huge pile of dogsh##$ trash airline that is VOLARIS. If you don't speak Spanish, they don't give a damn about you and will give quick instructions without considering you as a human. Also they make changes to your flight plans, make you disembark the plane, only to have to go through a security screening, where they then make you throw away all of the beverages you paid for, for your 6 hour flight. They don't care that you spent money and they don't care how wrong they are. They will also lie to you and tell you, that you can check your carry on bags for free. Once you check your bag, you realize you ended up getting charged. I can't urge folks enough to not ride with this crooked company who only cares about forcing you to make in flight purchases. Finally the seats are just a piece of plywood with the thinnest cushion you could think of, and it's a 50/50 shot if your seat will actually recline. There are absolutely no features on board make the flight bearable. The flight attendance are rude as all hell, and will bang into you without a second thought or even an attempt at remorse or professionalism. I can't say it enough DO NOT FLY WITH VOLARIS. The service is terrible and the flight just feels unsafe in general Also stay away from GROUPON. They booked this second rate nonsense for our vacation and they did it without a care or even seeing that VOLARIS is recommended by no one. It's fun to travel, but there are much better ways to do so, and i am more than happy to pay extra to never have to experience the flight that is VOLARIS.. if I could rate them 0 stars I absolutely would. They deserve to be exposed and called out for what a shady, uncaring and unprofessional airline it is from reception to the flight, to exiting the plane itself. The final straw was that these disgusting pieces of trash went through my sons suitcase... zip tied and and stole his Nintendo switch out of his bag. A bunch of sad sorry disgusting useless people. VOLARIS IS NOW SYNONYMOUS WITH JOKE and THIEVERY!!!

Add your comment about this airline (45)

Jetstar Airways

12 March 2024 Akhter

The most corrupt airlines when you book tickets with any airlines by default you get 7kg cabin bag but this clowns says carry on bag & hand bag both bags should be 7kgs in total it means indirectly forcing you to purchase extra baggage $47 for 20kg each side minimum purchase, and shows cheaper price when i open it doesn’t give me the option to select forcing to upgrade saver plus which is higher price tickets so what is the point of advertising low price you morons i wish your airlines should disappear forever

Add your comment about this airline (12)

Air India Express

17 February 2024 Gautam Ghosh

Double Payment for Dinner On 09 Feb.24, night, I had traveled from Kolkata to B'lore by Air India Express flt no.I5-554.While flying, I paid Rs.300 in cash (as the card machine malfunctioned) for one cup of chicken biriyani. Later, I realized that the same amount got deducted from my card account also. My request for refund remained pending for more than a week now.

Add your comment about this airline (7)

Bahamasair

18 January 2024 Guest

Never fly with this airline .....no regard for their customer...they fly when they feel like it and dont care about the inconvenience their shoddy service . My flight was delyed 3 hours for a half hour flight from exuma to nassau. missed connection and had to stay 2 days for next flight ....cost $895

Add your comment about this airline (11)

Jet2.com

10 January 2024 Guest

Flight diverted to Munich due to snow (even though BA, Easyjet and Tui all capable of landing). In summary my complaint is: 1) No Jet2 representatives on site at Innsbruck or Munich. 2) Disorganised redistribution of bags and loading to buses at Innsbruck (standing out in falling snow for 30 mins). 3) Arriving at Munich and being told that the airport is now closed and that we are to find our own hotels - Jet2 will not get involved in this, or help. This causes 180 passengers to simultaneously attempt to book the same rooms. 4) Constantly issuing £20 and 20 euro food vouchers that are unspendable - Airport closed and Hotels stopped selling food. 5) Poor arrangement for check in at Munich resulting in no time for breakfast at airport. 6) No complimentary food offered on Jet2 flight. 7) No-one available to answer any calls from passengers as call centre closed and 24 hour line unavailable. 8) I honestly dont think that you understand that your communications are awful - you actually believe that this trail of tweets are ok! 9) delayed take off at Munich airport. 10) The whole issue zero Jet2 staff at the airport and extremely frustrating communication that ignores the customer.

Add your comment about this airline (35)

Copa Airlines

18 December 2023 Guest

Cabin was cold. I asked twice to warm it up & they asked me if I wanted a blanket. Twice I said yes. When the Latin pax Infront of me asked for a blanket, they brought it immediately. Later I spoke to the cabin crew in charge. She said that she has warm the cabin, that is my idea I was discriminated & that I was aggressive. The pictures give an idea of how warm the cabin was for 5 hours. At the end I cought a cold. On the next flight they give us the small headphones. There was no music & no sound for the movie that was playing. When I informed the cabin crew, I was just ignored.

Add your comment about this airline (35)

Scoot

14 December 2023 Joel Tan

Scoot engages in unsavory business practices and they try very hard to deny a refund even though I did not get the front row seat which I paid for. Apparently, there was an aircraft change and they did not change my seat at check in or at the boarding gate. When I proved beyond doubt that they screw up, they finally offered to refund, by asking you to acknowledge the offer; of course hoping that you will decline. If you have legal grounds to file a claim against Scoot, you can file the claim through Small Claims Tribunals which is part of Singapore Courts. There is a very small fee to pay. Documents are filed through a portal and consultation sessions are done on a online platform. This makes it very convenient. Judgements are binding.

Add your comment about this airline (69)

Buddha Air

02 December 2023 NPR

We had a flight from Pokhara to Kathmandu as per the image attached, it got delayed by 2 hours, we missed our international flight from Kathmandu and lost 50000INR. It's not unforgivable as weather conditions are out of anybody's control. But what made us feel bad was the arrogant behaviour from the man in charge of the boarding gate( A man with a bald head and spects). He was so rude on my enquiry about the delay that we felt as if we were beggars travelling free of cost in your flight. So, I would like to remind you people that you should refrain from appointing such merciless ones on your counters. Afterall, we spent our hard earned money for your flight! So at least ask them to be sympathetic on the flight delays going to happen in the future Thanks

Add your comment about this airline (2)

AMC Airlines

24 November 2023 Tony

Avoid this company...........we had a delay of 15 hours with this airline In June on a flight from Cairo to Madrid. Despite various emails sent by myself and others on the same flight and also from the company that made the booking they have not even had the decency to acknowledge receipt of the emails, let alone reply. Sickening that they are allowed to get away with this. Customer service....non existent. One star given as there is no option to leave it on zero......

Add your comment about this airline (1)

Cebu Pacific Air

21 November 2023 Guest

I made add-on luggage request online but paying online since there was a system glitch so the agent suggested payment center, which having 8 hours holding time to pay from the time I request, so I paid and send them the proof of payment to request payment validation so the add-on will appear on my booking yet after 48 hours, it wasn't still reflected on my booking. There was also an agent who told me that some international airport not accepting over the counter for the add-on luggage so I must pay the amount, otherwise my flight ticket will be forfeited. I was so disappoint to here that from one gently knowingly that even excess baggage can be paid at the airport upon checking in. Another agent acknowledge this misinformation and so I proceed with my next question, what if my payment still did not reflect in the system, what happens on the day of my checking in? And she says, I might be pay it over the counter and ask for the refund for the other payment made. I was totally devastated with that info, how can they have payment centers for payments and then it takes days or not reflecting in their system?!! I will repay at the airport?? Omg!! So, she suggested that I must show my receipt at the airport but if the personnel will demand for payment, I must pay otherwise they will not check in my luggage and just request refund to my previous payment. But many random reviews online shows bad reputation of cebu pac NOT REFUNDING AND NOT GIVING PAYMENT CONFIRMATION. I'm quite disappointed with how their system is really slow to accommodate payments and validation fast. I don't even see if they are doing something about this to improve their service and commitment to customer satisfaction. For many years of flying people, they have poor online booking system. I think this is my last flight with this airline.

Add your comment about this airline (15)

Cape Air

20 November 2023 Anthony C.

For the past two years, I've relied on Cape Air as my primary mode of travel between Boston (where I'm pursuing higher education and is my current home for this year) and my family home in Maine. In my experience, Cape Air stands out as the epitome of convenience, affordability, and speed. The aspect that initially drew in my family and I was the unbeatable combination of affordability and efficiency. As a college student, budget-friendly options are not only ideal, but crucial to how I go about my day-to-day life in the city, and Cape Air not only fits within my budget of travel very easily, but also surpasses expectations in terms of how easy the entire flight process is overall. Their competitive pricing makes frequent travel feasible without straining my wallet in any reguard. The reliability of Cape Air's service deserves commendation. Over these two years, I've come to rely on their consistency. Whether it's their customer service, on-time departures, or overall flight experience, Cape Air has consistently met and exceeded my expectations. Knowing I can count on them for a hassle-free journey has alleviated the stress of traveling back and forth during hectic academic periods. In summary, Cape Air has become my trusted travel partner, seamlessly connecting me between college life in Boston and my family home in Maine. Their commitment to affordability, speed, and reliability has made them an indispensable part of my college experience. I wholeheartedly recommend Cape Air to anyone seeking a stress-free, cost-effective, and efficient travel solution in the Boston-Maine corridor.

Add your comment about this airline (3)

Uzbekistan Airways

19 November 2023 Guest

The best airlines I were

Add your comment about this airline (2)

Maya Island Air

07 November 2023 Guest

I want to be upfront about this: I strongly advise against choosing Maya as your airline. Consider any other option, such as Tropic Air, for example. Now, let me share our experience in more detail: My friends and I booked flights from Belize to San Pedro, arriving at the airport around 12:30. Our scheduled flight was at 4:30. We patiently waited, watching as everyone else departed on Tropic Air flights. However, Maya did not have a plane ready for us for hours. When they finally took us to the airplane, it had a malfunction. They then brought us back inside the airport. Meanwhile, all passengers on Tropic Air flights were smoothly departing. At 4:30, the airport closed, and we were left as the only passengers inside with no resolution in sight. Maya refused to provide a refund, credit, or any assistance whatsoever. At this point, we were stranded without flights, our luggage, exhausted from international travel, and forced to sit on uncomfortable airport chairs for hours while witnessing others departing with Tropic Air. Therefore, I strongly recommend avoiding Maya at all costs.

Add your comment about this airline (3)

Aerolineas Argentinas

27 October 2023 mileswoofer.com

Not bad company, I fly on this airline for miles.

Add your comment about this airline (20)

North Cariboo Air

27 September 2023 Ryan

I had a family member who worked as a vendor for North Carobou air Edmonton, for a few years. The disrespect the north caribou company showed them was appalling. Months of not paying their bills, the lack of communication, and even the ineptitude to understand the contract and scope of work that was agreed on! That, however was nothing compared to the blatant disrespect they showed the staff time and time again. I refuse to write the name of the individual from Caribou in charge of “managing” (for lack of better words) this vendor as I don’t believe it is right to publicly shame them, however North caribou should be alarmed and ashamed they allow a person like this to represent them. As a professional myself with 16 years in management experience there should be no place in any business for people like this, nor for companies to tolerate this, especially in this day and age. For shame North Caribou.

Add your comment about this airline (2)

Air Corsica

02 September 2023 Golnar Raissi

Incompétent airline with worst customer service ever.

Add your comment about this airline (2)

LATAM Colombia

12 August 2023 J S

If I could rate the service of this company in numbers, I would give it a -10 and no less than zero stars. On August 11,2023 I traveled through LATAM airlines flight 4402 to connect my connection in Miami on an international flight. My odyssey began when I arrived at the El Dorado airport in Bogota to check in. The number of passengers, the chaos, disorder was like a movie. Very few airport staff do not have the training and even to my surprise almost no one speaks English. Continuing with my checking, it could not be done electronically, so I was redirected to the counters personally. When entering the checking line we had an average of 20 people with only 2 people from customer service. I asked a LATAM employee why you were waiting and if there was no staff for international passengers to attend to them directly. He replied NO, that the same waiting line was for national and international passengers. I explained to him that in my opinion it was not right and the ticket costs were different (obviously the international tickets were more expensive) and in the case of connections they were more harmful for me. He told me that he couldn't do anything. My ODYSSEY really started there since when I checked my luggage and the lady at the counter told me that my luggage had exceeded 20 Kilograms (approximately 40 pounds) and that I had to pay the excess. I answered that the suitcase had already been paid for at the place of origin in the United States and that I did not understand why I had to pay for it again. The lady from LATAM told me that I only had it for 10 pounds and OH my surprise when she told me that I have to pay an extra US$177.00 if I wanted to send it with my flight. I decided not to do it and tried to talk to a supervisor who never showed up and shone by his absence. When checking the prices of the suitcases on the website, costs between US$ 14 and up to US$ 25 appear on domestic flights but nothing is indicated for international flights. No one gave me an answer to what happened, so I filed a complaint on the LATAM website. In addition, the cabin service was of poor quality since there is no empathy or sympathy with the flight employees, low quality food and low communication too. My conclusion, if this review is of any use, do not travel with this airline since its service It is terrible, unprofessional and the only thing they want is your money. backpackers

Add your comment about this airline (7)