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Home / World airlines / Germany / Eurowings

Eurowings

Country: Germany
Low-cost carrier of Lufthansa Group for short- and long-haul flights from the biggest cities of Germany
IATA code: EW
ICAO code: EWG
Head office: Grossenbaumerweg 6, 40472 Dusseldorf, Germany
Phone number: +44 330 36 51 91 8
Fax number: +49 231 92 45 60 00
E-mail: presse@germanwings.com
Web-site: www.eurowings.com
Year established: 1994
Main bases and hubs: Cologne Bonn, Duesseldorf International, Hamburg
Fleet: Airbus A320, Airbus A330-200, Bombardier CRJ-900

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Eurowings. Airline code, web site, phone, reviews and opinions.
Copyright Sebastian Sowa

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Reviews & Opinions of Eurowings:

14 October 2009 D Kearney

DUS-HAM. Efficient boarding at Dusseldorf. Y Class about half full. FAs were upbeat and professional - seemed to enjoy their job. Each passenger was greeted on boarding. A drinks service was conducted soon after take off. BAE 146 would have been a little cramped if full and was showing its age. All announcements, including that of the pilot were made in both English and German despite it being a domestic flight. Overall, it was a very brief but enjoyable experience and very good value for the price I paid.

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Eurowings Discussion:

20 August 2017 renate

hopeless website designed to confuse.I have never seen a website so poorly designed in my life. Your call center is equally hopeless. no one ever picks up. your five minutes become an hour! I am totally disgusted with the absolute lack of respect towards your customers time.

07 April 2017 Guest

We recently received an email from Eurowings to say that our direct flights from Birmingham to Hamburg in July 2017 have been cancelled due to 'operational reasons'. Their alternative offer was to book us on connecting flights with flight times that were completely inappropriate for our needs. Given the fact that we had already booked car hire and accommodation around the original direct flight times we had no option but to cancel our booking and secure a full refund. We found Eurowing's attitude towards our enforced cancellation unhelpful and completely lacking in a sense of duty towards customer care. It is clear from our experience that Eurowings hide behind the law when it suits them, but in reality it is an example of poor business practice towards their paying customers. We will never use Eurowings again and advise others to do the same given their unreliability re advertised flight schedules.

25 July 2016 Guest

This airline has terrible record of Lost Luggage. They can easily ruin your vacation and they will not get across to you. You will have to go after them. You ll rather save yourself that trouble.

10 July 2016 Elisabetta

Plane was delayed over 2hours and in the process they managed to lost my luggage.

Discussion of Eurowings

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