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Home / World airlines / Nigeria / Arik Air

Arik Air

Country: Nigeria
Extended domestic network and some international destinations
IATA code: W3
ICAO code: ARA
Head office: Arik Air Aviation Centre, Murtala Muhammed Domestic Airport, PO Box 10468, Ikeja, Lagos, Nigeria
Phone number: +234 1 279 99 99
Fax number: +234 1 497 59 40
Year established: 2006
Main bases and hubs: Abuja Nnamdi Azikiwe International, Lagos Murtala Muhammed International
Fleet: Airbus A340-500, Boeing 737-700, Boeing 737-800, Bombardier CRJ-900, Bombardier Dash 8 Q400

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Reviews & Opinions of Arik Air:

11 June 2017 Guest

The first time I flew Arik Air, I was full of pride with their mode of doing business. However my experience with the same Airline last August (2016) was a nightmare. Returning from Enugu to London after a luxurious wedding with my sweet heart, my main bag was lost at the domestic wing of MM Airport. I was told that before my connection flight the next day, i will be united with the bag. However, when I reported for boarding the following day at the International wing, I was ignored by their staff and nearly missed my flight. Almost a year down the road despite all my efforts, I have not received my bag nor compensation.

14 April 2017 Disu

Arik Air used to to be a brand that inspired confidence in Aviation. thats all gone now! Dealing with them is like being on an episode of the Muppet Show. I attempted to buy a ticket via their website, my account was debited but no ticket was issued, no confirmation email was sent - nothing! I've been chasing them for 21 days now, and each time they collect my details and do nothing. It's a shame. My only advice to anyone is to AVOID dealing with Arik Air, I've learnt the hard way.

12 January 2017 Guest

It is a shame really that ARIK has gone to this state of decadence. I have been flying ARIK for almost a decade now on the London route. I quit Virgin because ARIK has one of the best planes with reasonable fares. You don't have to squeeze your legs on ARIK. Although there had been challenges over the years, but they were challenges that were not peculiar to ARIK such as few hours delay, going to Ghana to refuel, cancellation of flights, rescheduling but all the while, they have been able to positively managed the situations. With all these reports here and there, I am very sceptical to fly ARIK. It is a shame really because ARIK has provided a good competition for Virgin Atlantic and BA otherwise, we would have been paying through our nose to meet up with their flight charges but with ARIK in place, this has been curbed. We pray that ARIK goes back to its days of reliability or that the Nigerian government resuscitates the Nigeria Airways.

18 December 2016 Guest

In my opinion, Arik Air is the worst airline in africa. They are incompetent, liars and have no regard for their customers. My flight was cancelled three times without any valid reason. In addition, they refused to issue a refund and could not find my luggage. I am convinced that Arik Air should stop operating in Nigeria as they are an embarrassment. Arik Air has disappointed me several times and it would be ridiculous to consider travelling with them in future. I advise anyone attempting to use this airline to make sure he/she has exhausted other options.

All Reviews of Arik Air

Arik Air Discussion:

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19 July 2017 Guest

My flight to London was cancelled since February, getting to the airport, I had to pay 590,000 for a new ticket, till now, Arik is yet to refund my money.

18 July 2017 Tony Omoboye

TICKET:147-2281354207 - 725-2281354208 - Omoboye Agnes. FLIGHT W3 108 - Arik Air 2/27/2017 DEPARTURE: New York, US (John F. Kennedy Intl.) 2/27/2017 13:25 ARRIVAL: Lagos, NG (Lagos) 2/28/2017 05:40 AIRLINE CODE:W3/FVJX3B BOOKING CONFIRMED, Economy DURATION:10:15. Arik please give me my refund without any further hesitation. 9174562199.

25 June 2017 Donna Rodney

This is the worst airline I have experienced. I flew from.Abuja to Lagos on 21st June 2017. I was supposed to fly Lagos to Banjul but was told at check-in that Arik cancelled all flights to Banjul since last week. No one contacted me and I was stranded in Lagos. I had to pay n7k for a hotel and an extra n38,250 for the additional cost of another flight with Mid Africa airline leaving on Thursday 22nd at 4pm. Whilst Arik office staff at the international airport acknowledged Ariks mistake, giving me a full refund - I want compensation for the n45,250 cost incurred due to the ticket I had to buy and the hotel stay. I sent emails to that effect using the two email addresses given - talktous and arikcustomerrelations. Both emails bounced back! I want a current and correct email to express my disgust, anger and disappointed at the horrendous manner Arik has treated a British citizen traveller. I want satisfaction and expect to be compensated by Arik. Please forward a current and correct email for Arik to

Discussion of Arik Air

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