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Home / World airlines / Nigeria / Arik Air

Arik Air

Country: Nigeria
Extended domestic network and some international destinations
IATA code: W3
ICAO code: ARA
Head office: Arik Air Aviation Centre, Murtala Muhammed Domestic Airport, PO Box 10468, Ikeja, Lagos, Nigeria
Phone number: +234 1 279 99 99
Fax number: +234 1 497 59 40
E-mail: affinitywings@arikair.com
Web-site: www.arikaffinitywings.com
Year established: 2006
Main bases and hubs: Abuja Nnamdi Azikiwe International, Lagos Murtala Muhammed International
Fleet: Airbus A340-500, Boeing 737-700, Boeing 737-800, Bombardier CRJ-900, Bombardier Dash 8 Q400

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Reviews & Opinions of Arik Air:

14 April 2017 Disu

Arik Air used to to be a brand that inspired confidence in Aviation. thats all gone now! Dealing with them is like being on an episode of the Muppet Show. I attempted to buy a ticket via their website, my account was debited but no ticket was issued, no confirmation email was sent - nothing! I've been chasing them for 21 days now, and each time they collect my details and do nothing. It's a shame. My only advice to anyone is to AVOID dealing with Arik Air, I've learnt the hard way.

12 January 2017 Guest

It is a shame really that ARIK has gone to this state of decadence. I have been flying ARIK for almost a decade now on the London route. I quit Virgin because ARIK has one of the best planes with reasonable fares. You don't have to squeeze your legs on ARIK. Although there had been challenges over the years, but they were challenges that were not peculiar to ARIK such as few hours delay, going to Ghana to refuel, cancellation of flights, rescheduling but all the while, they have been able to positively managed the situations. With all these reports here and there, I am very sceptical to fly ARIK. It is a shame really because ARIK has provided a good competition for Virgin Atlantic and BA otherwise, we would have been paying through our nose to meet up with their flight charges but with ARIK in place, this has been curbed. We pray that ARIK goes back to its days of reliability or that the Nigerian government resuscitates the Nigeria Airways.

18 December 2016 Guest

In my opinion, Arik Air is the worst airline in africa. They are incompetent, liars and have no regard for their customers. My flight was cancelled three times without any valid reason. In addition, they refused to issue a refund and could not find my luggage. I am convinced that Arik Air should stop operating in Nigeria as they are an embarrassment. Arik Air has disappointed me several times and it would be ridiculous to consider travelling with them in future. I advise anyone attempting to use this airline to make sure he/she has exhausted other options.

16 December 2016 Guest

ok so here goes airlines like this should not be operating anywhere!!!! aircraft's are filthy, no in flight entertainment, staff are rude, frequent cancellations and delays that is just for starters. no staff at arik get paid on time all employees haven't seen a salary since july or august and the reason they keep flying is the fact that if they leave they never see any of that money. If you value your life because I can guarantee to you your valuables will go missing! also security is a major issue come on in a country that takes bribes and the crew not being paid wise up. we need people to stop flying arik so that we can get these crooks out of the sky! #boycottarik

All Reviews of Arik Air

Arik Air Discussion:

28 March 2017 Guest

I bought a round trip ticket for my mother and arik air only sent me a notice the day before the flight that It would not operate. That is the problem with black ppl. I dont know when black ppl especially Africans will be developed with this kind of behavior. the worst thing is that their phone number is not even going thru. I sent an email for a refund and nothing. Its been 20 days past and nothing. no refund. my advice is DO NOT DEAL WITH ANYTHING THAT'S OWN BY NIGERIANS.

24 March 2017 Guest

Please I need a refund of my money since u suspended ur flight. My email is ndukafelixa@gmail.com and my Mobile number is 08039572193

24 March 2017 Guest

Don't deal with Arik. You are in luck if you used your credit card to buy the ticket. I got my refund already, I went directly to my bank told the situation get a notice from aril air wensite the says the were suspending their operations. I was suppose to depart JFK in April. You bank will refund u every credit card can refund your money. Arik phone is not in service anymore

08 March 2017 Guest

Why do people always bang on about baggage. Not every flew because of that, in fact I carried only hand luggage and flew with them because they flew to enugu, owerri, basically east. It meant if the local flights were affected, I'm still ok with my London flights. So I'm gutted about this. Be doesn't go to enugu last time I checked. Do people need to stop this baggage stupidity now. What is the difference in baggage allowance though, not that significant if you ask me. Charles Adeeko : My only advice is not to fly arik air, simple. People are always enticed by the generous baggage allowance but this is a carrot and stick situation. I'm an aviation enthusiast and I track a lot of international flights to Lagos. Not only have I seen more cancelled flights by Arik, but they've now been using a smaller capacity aircraft B737-800. All other international airlines are always on time and reliable. I personally don't mind spending 19hrs from LHR to Lagos on an international indirect flight with guaranteed reliability than spending 6hours with arik with no guarantee of flight. Recently I booked a flight to Lagos from uk and I had a choice of either emirates with 30kg and up to 19hrs and Arik 6 hrs and over 60kgs luggage.Both prices were the same at that time. I thank God I used my better judgment by choosing emirates . On the date of travel, I learnt arik was cancelled.A friend had to travel to Lagos urgently for a funeral but unfortunately booked that arik flight . That's how he missed the ceremony. He is still waiting for a refund since.

Discussion of Arik Air

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