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Home / World airlines / Nigeria / Arik Air

Arik Air

Country: Nigeria
Extended domestic network and some international destinations
IATA code: W3
ICAO code: ARA
Head office: Arik Air Aviation Centre, Murtala Muhammed Domestic Airport, PO Box 10468, Ikeja, Lagos, Nigeria
Phone number: +234 1 279 99 99
Fax number: +234 1 497 59 40
Year established: 2006
Main bases and hubs: Abuja Nnamdi Azikiwe International, Lagos Murtala Muhammed International
Fleet: Airbus A340-500, Boeing 737-700, Boeing 737-800, Bombardier CRJ-900, Bombardier Dash 8 Q400

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Reviews & Opinions of Arik Air:

14 April 2017 Disu

Arik Air used to to be a brand that inspired confidence in Aviation. thats all gone now! Dealing with them is like being on an episode of the Muppet Show. I attempted to buy a ticket via their website, my account was debited but no ticket was issued, no confirmation email was sent - nothing! I've been chasing them for 21 days now, and each time they collect my details and do nothing. It's a shame. My only advice to anyone is to AVOID dealing with Arik Air, I've learnt the hard way.

12 January 2017 Guest

It is a shame really that ARIK has gone to this state of decadence. I have been flying ARIK for almost a decade now on the London route. I quit Virgin because ARIK has one of the best planes with reasonable fares. You don't have to squeeze your legs on ARIK. Although there had been challenges over the years, but they were challenges that were not peculiar to ARIK such as few hours delay, going to Ghana to refuel, cancellation of flights, rescheduling but all the while, they have been able to positively managed the situations. With all these reports here and there, I am very sceptical to fly ARIK. It is a shame really because ARIK has provided a good competition for Virgin Atlantic and BA otherwise, we would have been paying through our nose to meet up with their flight charges but with ARIK in place, this has been curbed. We pray that ARIK goes back to its days of reliability or that the Nigerian government resuscitates the Nigeria Airways.

18 December 2016 Guest

In my opinion, Arik Air is the worst airline in africa. They are incompetent, liars and have no regard for their customers. My flight was cancelled three times without any valid reason. In addition, they refused to issue a refund and could not find my luggage. I am convinced that Arik Air should stop operating in Nigeria as they are an embarrassment. Arik Air has disappointed me several times and it would be ridiculous to consider travelling with them in future. I advise anyone attempting to use this airline to make sure he/she has exhausted other options.

16 December 2016 Guest

ok so here goes airlines like this should not be operating anywhere!!!! aircraft's are filthy, no in flight entertainment, staff are rude, frequent cancellations and delays that is just for starters. no staff at arik get paid on time all employees haven't seen a salary since july or august and the reason they keep flying is the fact that if they leave they never see any of that money. If you value your life because I can guarantee to you your valuables will go missing! also security is a major issue come on in a country that takes bribes and the crew not being paid wise up. we need people to stop flying arik so that we can get these crooks out of the sky! #boycottarik

All Reviews of Arik Air

Arik Air Discussion:

25 May 2017 Jimi Ogundere

Good day ARIK team, I bought my ticket from Travel house Uk in London in November 2016 flew to Lagos on the 27th Nov 2016. I was due to return back to UK on the 26th April 2017. Received an email from Harris in Feb/Mch 2017 that ARIK has been suspended and the refund would be processed on my return also to send copy of new ticket I buy locally to come back. Unfortunately have been back for few weeks now and yet have not receive any correspondence as to when this refund would be paid. What is most annoying is that I found Travel house UK unhelpful especially as I bought my original ticket from them. Airline confirmation Ref number is : Arik Air K3EKBJ

24 May 2017 Guest

Good day Arik Team, It is with uttermost disdain I write once again for refund of several booked flights . The first been for Mr. Obioma Ngoka with Reference Number :N6F6GB And ticket number :7252108878741 Flight from Asaba -Lagos Booked since 16th November . With a Fidelity Bank ATM card, with its last four digit as: 6195 Debit was the sum of : 34,755naira Then another refund for Mr Obioma Emmanuel Ngoka, Mrs Ifeoma Ngoka, Mrs Luzviminda Mac-Elvis, Mr Ekene Mgbike with Reference Number: MJ3X6W And Ticket numbers 7252108987896 7252108987897 7252108987898 7252108987899 Flight from Owerri to Lagos Booked on the 4th of January With a Fidelity Bank ATM card with Last 4 digit 6195 Debited the sum of 160,920. And the Customer Care representative assured me it will take between 7-21 working days, it's way beyond the specified time, yet nothing has been said or done as regards even the first one which has taken over Several months. The most recent was on Saturday, I booked a flight for one Mrs Angela Dominic from Warri to Abuja, I was debited 22,251 from the same Fidelity ATM card with last 4 digit number : 6195. No reservation number was sent, I called the customer service center and they said the finance department team had closed for the day. Therefore I had to rebook the flight, this transaction has lingered for so long. Please I need an urgent response to my mail.

24 May 2017 Awodeyi Akinsehinwa

good morning i made payment yesterday evening i was debited twice with no reference number and booking confirmation to my email

24 May 2017 Guest

Guest : Is arik airline functioning Apparently yes, using two 737s for Nigeria internal flights also Accra and approx twice a week Banjul and Dakar.

Discussion of Arik Air

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