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Home / World airlines / Nigeria / Arik Air

Arik Air

Country: Nigeria
Extended domestic network and some international destinations
IATA code: W3
ICAO code: ARA
Head office: Arik Air Aviation Centre, Murtala Muhammed Domestic Airport, PO Box 10468, Ikeja, Lagos, Nigeria
Phone number: +234 1 279 99 99
Fax number: +234 1 497 59 40
E-mail: affinitywings@arikair.com
Web-site: http://www.arikair.com/ng
Year established: 2006
Main bases and hubs: Abuja Nnamdi Azikiwe International, Lagos Murtala Muhammed International
Fleet: Airbus A340-500, Boeing 737-700, Boeing 737-800, Bombardier CRJ-1000, Bombardier CRJ-900, Bombardier Dash 8 Q400

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Reviews & Opinions of Arik Air:

11 June 2017 Guest

The first time I flew Arik Air, I was full of pride with their mode of doing business. However my experience with the same Airline last August (2016) was a nightmare. Returning from Enugu to London after a luxurious wedding with my sweet heart, my main bag was lost at the domestic wing of MM Airport. I was told that before my connection flight the next day, i will be united with the bag. However, when I reported for boarding the following day at the International wing, I was ignored by their staff and nearly missed my flight. Almost a year down the road despite all my efforts, I have not received my bag nor compensation.

14 April 2017 Disu

Arik Air used to to be a brand that inspired confidence in Aviation. thats all gone now! Dealing with them is like being on an episode of the Muppet Show. I attempted to buy a ticket via their website, my account was debited but no ticket was issued, no confirmation email was sent - nothing! I've been chasing them for 21 days now, and each time they collect my details and do nothing. It's a shame. My only advice to anyone is to AVOID dealing with Arik Air, I've learnt the hard way.

12 January 2017 Guest

It is a shame really that ARIK has gone to this state of decadence. I have been flying ARIK for almost a decade now on the London route. I quit Virgin because ARIK has one of the best planes with reasonable fares. You don't have to squeeze your legs on ARIK. Although there had been challenges over the years, but they were challenges that were not peculiar to ARIK such as few hours delay, going to Ghana to refuel, cancellation of flights, rescheduling but all the while, they have been able to positively managed the situations. With all these reports here and there, I am very sceptical to fly ARIK. It is a shame really because ARIK has provided a good competition for Virgin Atlantic and BA otherwise, we would have been paying through our nose to meet up with their flight charges but with ARIK in place, this has been curbed. We pray that ARIK goes back to its days of reliability or that the Nigerian government resuscitates the Nigeria Airways.

18 December 2016 Guest

In my opinion, Arik Air is the worst airline in africa. They are incompetent, liars and have no regard for their customers. My flight was cancelled three times without any valid reason. In addition, they refused to issue a refund and could not find my luggage. I am convinced that Arik Air should stop operating in Nigeria as they are an embarrassment. Arik Air has disappointed me several times and it would be ridiculous to consider travelling with them in future. I advise anyone attempting to use this airline to make sure he/she has exhausted other options.

All Reviews of Arik Air

Arik Air Discussion:

25 May 2018 SU535

aliyu muhammad : I did online booking yet could not get email or booking reference. How can I retrieve my eticket? You can not. You need to contact the trader and report: I did not get the ticket which I had paid for. The trader will ask questions to identify date, flight, name, email.

19 May 2018 aliyu muhammad

I did online booking yet could not get email or booking reference. How can I retrieve my eticket?

18 May 2018 Muhammad

I have reserved one seat today and my bank account refused to transfer the money into your account how can I do?

20 March 2018 Lois O.

I booked for Arik Air flight on Saturday 17th March 2018. and i paid online, because if i reserve the booking will be cancelled the next day which is Sunday as a result of banks not working on weekends. N37,704 has been debited on my account and am suppose to travel this Saturday 24th march, till now i have not gotten any confirmation message from you guys whether my transaction was successful or not. Please i need an urgent responds.

Discussion of Arik Air

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