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Home / World airlines / Lithuania / Small Planet Airlines

Small Planet Airlines

Country: Lithuania
Charter operations from Lithuania, Poland, Italy and Great Britain to leisure destinations
IATA code: S5
ICAO code: LLC
Head office: J. Basanavičiaus 15, LT-03108 Vilnius, Lithuania
Phone number: +370 5 255 56 55
Fax number: +370 5 252 56 61
E-mail: info@smallplanet.aero
Web-site: www.smallplanet.aero
Year established: 2008
Main bases and hubs: Katowice, Kaunas, Milan Malpensa
Fleet: Airbus A320, Airbus A321, Boeing 737-300

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Small Planet Airlines. Airline code, web site, phone, reviews and opinions.
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Reviews & Opinions of Small Planet Airlines:

07 April 2018 William Jones

Flight out from Manchester to Cyprus delayed 9 hours - flight back delayed 13 hours and they refused compensation- absolutely disgusting

31 October 2016 Philippe

After dozens of negative comments i was expecting the worst, but it seems that it is a classy situation - those who have positive feedback, they dont leave a positive comment. Only negative experiences are expressed loudly. Flew with Small PLanet to Tirana, had a quite pleasant flight. It was on time, food was more than good and everything went smoothly during check-in etc.

06 September 2016 Guest

Rubbish airline, sent everyone's bags to Manchester and passengers to gatwick saying they were following on small planet plane, and would be delivered overnight, and to us Monday. And that was after a two plus hour delay in take off. They lie and so do their handling agents who told me luggage was with the courier at gatwick, it isn't, and it's now Tuesday and I have spoken to a guy in Manchester airport and that is where our bags still are, and everyone else's who was unfortunate to be on that plane. So my question? What was in the hold that took priority over their customer? Obviously something lucrative. Disgusting treatment will be lucky if we get our bags tomorrow!

04 September 2016 Amy M.

Manchester-Rhodes. Everyone got onboard on time, no delay. I was especially happy that there were no loud and noisy travelers so everything went smoothly and the flight already felt like vacation. The crew was really friendly and helpful.

All Reviews of Small Planet Airlines

Small Planet Airlines Discussion:

12 July 2018 Guest

Rinny : Hello everyone i am just wondering if anyone had the flight number for the following flight. Preveza greece to london gatwick on the 12th july 2012 im trying go through all old paperwork but moved recently and thought this may be easier. My flight was delayed for around 10 hours and the airport was shut. Many thanks for the help in advance guys I think it was LLC348. I was on that flight too. HAve tried 3 times to get paid. Now trying a 4th

11 May 2018 Dave Braine

We took our granddaughter to Lapland in December 2016. There was a 12 hour delay for the return flight due to an aircraft fault. The tour company(surprisingly) quickly paid us compensation. About 70% of what we were entitled to. Small planet quickly agreed to pay me the rest in January 2017 and it would be paid by June. June came and went...no money. It still hadn't been paid by January of this year. Someone on Facebook told me to go to Aviation ADR(Alternative Dispute Resolution for Aviation) for help. Small Planet is registered with them. They told me my complaint was valid and they would take it on. Small Planet paid up this week. ADR's website is here: www.aviationadr.org.uk You can register a complaint by clicking on New Complaint>Make Online Complaint/Download a Paper Complaint Form. If, like me, Small Planet has already agreed to pay, but hasn't, when you get to the question: "Did They Reject Your Complaint", answer, "No" otherwise you can't proceed any further. I think that without ADR's help, I would still be waiting.

20 April 2018 Guest

Guest : Travelled in 2016 they gave me a claim number sent details for payment then nothing. Will not reply to many emails and the Sunday Times Money people writing to them, what can I do now CAA said they are out of the area in Lithuania. Any ideas. A terrible airline. I have exactly same problem in Lithuania. Been waiting for their responce for a month, sent numerous emails.... Nothing

17 March 2018 Guest

Travelled in 2016 they gave me a claim number sent details for payment then nothing. Will not reply to many emails and the Sunday Times Money people writing to them, what can I do now CAA said they are out of the area in Lithuania. Any ideas. A terrible airline.

Discussion of Small Planet Airlines

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