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Home / World airlines / Lithuania / Small Planet Airlines

Small Planet Airlines

Country: Lithuania
Charter operations from Lithuania, Poland, Italy and Great Britain to leisure destinations
IATA code: S5
ICAO code: LLC
Head office: J. Basanavičiaus 15, LT-03108 Vilnius, Lithuania
Phone number: +370 5 255 56 55
Fax number: +370 5 252 56 61
E-mail: info@smallplanet.aero
Web-site: www.smallplanet.aero
Year established: 2008
Main bases and hubs: Katowice, Kaunas, Milan Malpensa
Fleet: Airbus A320, Airbus A321, Boeing 737-300

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Small Planet Airlines. Airline code, web site, phone, reviews and opinions.
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Reviews & Opinions of Small Planet Airlines:

31 October 2016 Philippe

After dozens of negative comments i was expecting the worst, but it seems that it is a classy situation - those who have positive feedback, they dont leave a positive comment. Only negative experiences are expressed loudly. Flew with Small PLanet to Tirana, had a quite pleasant flight. It was on time, food was more than good and everything went smoothly during check-in etc.

06 September 2016 Guest

Rubbish airline, sent everyone's bags to Manchester and passengers to gatwick saying they were following on small planet plane, and would be delivered overnight, and to us Monday. And that was after a two plus hour delay in take off. They lie and so do their handling agents who told me luggage was with the courier at gatwick, it isn't, and it's now Tuesday and I have spoken to a guy in Manchester airport and that is where our bags still are, and everyone else's who was unfortunate to be on that plane. So my question? What was in the hold that took priority over their customer? Obviously something lucrative. Disgusting treatment will be lucky if we get our bags tomorrow!

04 September 2016 Amy M.

Manchester-Rhodes. Everyone got onboard on time, no delay. I was especially happy that there were no loud and noisy travelers so everything went smoothly and the flight already felt like vacation. The crew was really friendly and helpful.

11 October 2015 Guest

we have just returned from Cyprus flying with Small Planet on time both ways and very efficient. Would recommend

All Reviews of Small Planet Airlines

Small Planet Airlines Discussion:

08 October 2017 promptish

Have just filed a claim in small claims court for unpaid compensation on a flight over a year ago' We shall see !!

27 September 2017 Guest

I have just received my compensation after a year of constant emails. First they said it would be paid within 13 weeks... Then it would be a further 5_7 weeks....then they would mark it with urgent and would be paid within 3 weeks. I had given up hope but as they said 3 weeks later it was paid in. Took just over a year altogether but did get it eventually so keep emailing ....don't give up and they will pay up in the end.

26 September 2017 Guest

RESULT my persistence has paid off paid £677.00 into my account today from my delay on 01/05/16. Seventeen months this has taken but to all of you who are waiting don't give up and keep pestering them. I resorted to sending same e-mail every day and this has had the desired effect. Don't give up that's what they want you to do. Good luck to all of you who are still waiting, there is hope.

25 September 2017 Guest

I have been waiting for my compensation which was agreed in December 2016 for a delay in May 2016. I have e-mailed, messaged them but they just ignore me. I will not give up and have resorted to sending same e-mail mail every day. Here's hoping I will get a result soon. Absolutely appalling customer service, surprised they havnt gone bankrupt. I won't hold my breath but live in hope of a resolution soon.

Discussion of Small Planet Airlines

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