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Home / World airlines / Lithuania / Small Planet Airlines

Small Planet Airlines

Country: Lithuania
Charter operations from Lithuania, Poland, Italy and Great Britain to leisure destinations
ICAO code: LLC
Head office: J. Basanavičiaus 15, LT-03108 Vilnius, Lithuania
Phone number: +370 5 255 56 55
Fax number: +370 5 252 5 661
E-mail: info@smallplanet.aero
Web-site: www.smallplanet.aero
Year established: 2008
Main bases and hubs: Kaunas
Fleet: Airbus A320, Airbus A321, Boeing 737-300

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Small Planet Airlines. Airline code, web site, phone, reviews and opinions.
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Reviews & Opinions of Small Planet Airlines:

31 October 2016 Philippe

After dozens of negative comments i was expecting the worst, but it seems that it is a classy situation - those who have positive feedback, they dont leave a positive comment. Only negative experiences are expressed loudly. Flew with Small PLanet to Tirana, had a quite pleasant flight. It was on time, food was more than good and everything went smoothly during check-in etc.

06 September 2016 Guest

Rubbish airline, sent everyone's bags to Manchester and passengers to gatwick saying they were following on small planet plane, and would be delivered overnight, and to us Monday. And that was after a two plus hour delay in take off. They lie and so do their handling agents who told me luggage was with the courier at gatwick, it isn't, and it's now Tuesday and I have spoken to a guy in Manchester airport and that is where our bags still are, and everyone else's who was unfortunate to be on that plane. So my question? What was in the hold that took priority over their customer? Obviously something lucrative. Disgusting treatment will be lucky if we get our bags tomorrow!

04 September 2016 Amy M.

Manchester-Rhodes. Everyone got onboard on time, no delay. I was especially happy that there were no loud and noisy travelers so everything went smoothly and the flight already felt like vacation. The crew was really friendly and helpful.

11 October 2015 Guest

we have just returned from Cyprus flying with Small Planet on time both ways and very efficient. Would recommend

All Reviews of Small Planet Airlines

Small Planet Airlines Discussion:

22 August 2017 Guest

Currently waiting patiently for claim to be paid, despite 13 week deadline passing. No answer to my emails and unable to make contact with UK service desk. Claim originally submitted a year ago. Shocking that this airline can continue to operate under quite false pretences. I wonder why they are a faceless organisation.

22 August 2017 Guest

Guest : I flew to Skiathos with small planet on Friday 19th June and returned on Friday 26th June. Our outbound flight was changed twice (once from 6am to 11am then finally to 1.30pm) this is a joke as me and my boyfriend paid £350 each for these flights as we wanted early ones. Checking the prices a week before our flight showed that these had HALVED in price. Upon arriving at the aiport our ticket showed a differnt flight time than the boards at Gatwick aiport. Once on the plane we then had a 40 minute delay before we took off.l On our outbound flight we checked online the day we were flying home only to find no record of the flight ANYWHERE online except on the Gatwick arrivals page which showed it was landing at a differnt time to our tickets. After calling Small Planet they assured us it was going ahead....even though there was no record of it! The aiport was a nightmare as we rushed and told we were boarding earlier and the flight was departing 30 minutes earlier. Not only were the flight times changed we were also no longer on a direct flight and the flight was stopping at Volos to refuel. The airline is a shambles and we were not even shown which plane to get on while we were boarding as there were two Small Planet planes....what if we ended up somewhere else!? Once on the plane we were told it would take 30 mintes to get to Volos...after 10 minutes the plane started dropping at a STAGGERING speed alarming and panicking everyone on the plane only to be told the captain had got too high too quickly. Stopping off at Volos easily added 2 hours onto our journey home! Also found the flight attendants very rude. All in all no I would NOT ever fly Small Planet again - I would rather have no holiday. A big shame as having travelling most islands in Greece and lots of places in Europe I would say Skiathos was the most beautiful place I have been and would return in a heartbeat but there is more chance me going in a rowing boat than a Small Planet plane. Small Planet are indeed totally * and you should have been told about the Volos stop at the outset - the runway at Skiathos is too short and all large flight have to take off "light" and refuel at Volos or Thessaloniki - the know that so it should have been included in the timetable.

21 August 2017 Guest

Can someone confirm the Small Planet UK number for me please. I have 020 3807 1555 however it doesn't seem to be working. Thanks.

17 August 2017 MK

Waiting for refund agreed 13 weeks ago, London number not working now today. Didnt get any where with resolver so contacted small planet direct and then all moved along quickly until now. Not sure where else to try as they blocked me on Facebook, and dont reply on twitter. 7.5 hr delays from Santorinis last September

Discussion of Small Planet Airlines

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