Awful!! Used this airline from Gatwick to Prague, was delayed for over 6 hours! Spent nearly 2 hours at the departure gate!
Have since tried the long road to compensation but impossible to contact them, have tried mailing, emailing and even telephone, no reply!
3 years have passed and I would NEVER use this cheap and nasty airline again! Pay a bit extra and give this one a wide berth!!
Awful. From Gatwick to Prague. Delayed approx three hours. Sat on plane for well over an hour waiting to take off, only offered a small plastic cup of water. Have tried to contact since end of last year.... have called and emailed many times with no reply. I would never use this company again not recommended.
From Prague to Rome with Smartwings. When I booked the flight, the cost was about 70 Euros and the flight was advertised as a non-stop flight. Upon arrival at PRG airport, we found out that the Venice flight had been combined with our flight. This meant an hour flight to Venice, for about an hour on the ground, then another 45 minute flight to FCO!