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Home / World airlines / Netherlands / KLM Royal Dutch Airlines

KLM Royal Dutch Airlines

Country: Netherlands
Dutch flag carrier, extensive international network via Amsterdam hub
IATA code: KL
ICAO code: KLM
Membership in the alliance: SkyTeam
Head office: PO Box 7700, 1117 ZL Schiphol Airport, Netherlands
Phone number: +31 20 474 7747
Fax number: +31 20 648 8092
E-mail: mediarelations@klm.com
Year established: 1920
Main bases and hubs: Amsterdam Schiphol
Fleet: Airbus A330-200, Boeing 737-700, Boeing 737-800, Boeing 737-900, Boeing 747-400, Boeing 777-200, Boeing 777-300, Boeing 787-9, Embraer 175, Embraer 190, Fokker 70

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KLM Royal Dutch Airlines. Airline code, web site, phone, reviews and opinions.
Copyright S. Eckhardt

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Reviews & Opinions of KLM Royal Dutch Airlines:

21 September 2016 nboerma

Worst airline in the world by far, extremely unfriendly and bureaucratic for children. Totally inflexible. When you call them you have to wait 30 minutes on the line and the service is poor.

13 June 2016 Richard

Hello my name is Richard Scott I've just come back from Amsterdam I want to say what a smashing airline you are I went on June 10th at 12:55 flight number1084. I just would like to say how happy and comfortable I was with the Care and the staff on the plane they help me out very well because I am blind in one eye the staff would caring for me to my seat and the plane staff were very reassuring to me coming back on June 12th again the staff on the Care side and the pine store with excellent I cannot fault your airline they would caring understandable and very reassuring to me I will be using your airline all the time going to Amsterdam to see my big sister Hazel Scott you booked it all for me please can you thank the Pines staff and the Care staff for me as I said keep it up you are a very very good airline I just want to say 10 stars thank you so much people with disabilities are not respected that much in Airlines airport but your staff are the best thank you again so much for making my holiday very reassuring and special

20 November 2014 Guest

They oversold the international flight and afterwords they give us a vouchers that are worth less. I can't book flight and the call center help are just awful. They refus to help and hang up to phone. This is the worst of the worst.

15 April 2014 Guest

The web site is nice, however they are cheating with search engines. You select an interesting fare, and you end up with +20% with apologies telling that the selected fare is no more available. So why can you choose this fare first place???

All Reviews of KLM Royal Dutch Airlines

KLM Royal Dutch Airlines Discussion:

30 April 2017 Guest

They have the worst costemer service

14 April 2017 Guest

bad compagny you have to pay to choose your seat avoid this compagnyand choose a compagny which gives you a good service (emirates, qatar etc)

29 October 2015 Guest

Without tell me, they opened my lugagge while in transit in Amsterdam and didn't even close it properly.

02 October 2015 Bob Wills

KLM lied to me about my flight being cancelled. Even after I contacted my travel agent who said it was listed on time, and even after the travel agent contacted KLM directly and was told it was on time, the ticket agent insisted it was cancelled and would not issue a boarding pass. After I told her I was flying from Germany to the US for my daughter's 18th birthday, she was unaffected and booked me for the following day. The original flight I was booked on AND had checked in on, WAS on time and was NEVER cancelled as I was told. I will NEVER fly this horrid airline again.

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