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Home / World airlines / Poland / Enter Air

Enter Air

Country: Poland
Holiday charter flights out of the major Polish cities
IATA code: Е4
ICAO code: ENT
Head office: 17ul. Stycznia 74, 02-146 Warsaw, Poland
Phone number: +48 22 355 15 70
Fax number: +48 22 322 57 57
Year established: 2010
Main bases and hubs: Warsaw Frederic Chopin
Fleet: Boeing 737-400, Boeing 737-800

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Reviews & Opinions of Enter Air:

08 November 2016 Y.B.

Trip from Kiev to Tel-Aviv 6th of Oct'r. Flight was late to board by 2 hours. My seat & several others were not able to tilt back a bit for comfort. The folding table is smaller than I've seen on any plane since the very old Aeroflot Yukolev's I was on over 20 years ago, the carpet was detached from the floor in several places causing people to trip numerous times. Toilet small & cramped space more than on other airlines. All the crew members had faces like they were mourning their parents, announcements were in Polish, very few were translated to the languages of the majority of the passengers (English & Hebrew). One man offered to translate to Hebrew & was half the time refused. The food served was a disgrace, drinks no better. I suspect the pilot bought her license to fly in a 5 & dime store, the "comfort" of the flight was more like a "hill train ride" in an amusement park - though as a flight it was far from amusing. And some items were stolen from my suit case. And the company is refusing all responsibility.

07 October 2016 Mrs Ann Redman

returned on 5th October from Rhodes on ent410. Have traveled extensively around the world on numerous airlines and this was the worst cabin service I have experienced. The cabin crew never smiled. A crew member slept for 20 minutes after take off. The cabin address was impossible to follow as crew member spoke so fast and English was poor.approx 45 minutes before landing I asked stewardess to take rubbish away she ordered me to put in the seat pocket. Good thing was we landed safely on time

30 September 2015 Guest

Manchester - Heraklion. Never heard of these before and will make sure I never use them again. They make the budget airlines that we often grumble about look really professional. On both flights they raced through announcements in very poor English at breakneck speed with an air of total boredom. No smiles anywhere. Seats felt hard and not too comfortable. Return flight was 2 1/2 hours late - not even an offer of a free drink. I was parched but refused to pay for anything on principle. Only one set of passenger steps to load & unload a full plane at Manchester and only one bus making two trips fr om the back of beyond wh ere they park to the departure terminal. This makes me think that they are a bit tight as these are paid for services. Luggage took at least half an hour to come through even though it was actually leaving the plane well before we did! Not sure if that was their fault or not but it fitted in with their lackadaisical attitude throughout.

21 September 2015 Guest

Feared the worst after reading other reviews, travelled B'ham to Corfu 14-21 Sept 2015. Flight out was half full so everyone was able to spread out. Staff polite, plane 737-800,all fine. Would have been better if the safety announcements had been spoken slower and in better English and it was difficult to hear the captain on both legs. Luckily the announcements were not vital. Return leg was full but left a few minutes early and landed 25 minutes ahead of time. All in all no complaints.

All Reviews of Enter Air

Enter Air Discussion:

25 October 2017 Guest

We are a family who have had similar problems with Enter Air. NEVER FLY WITH ENTER AIR - we are similarly embroiled in a claim for statutory EU flight compensation for a 6 hour delayed flight Aug 2017 Gatwick to Crete. They simply do not respond/deny responsibility although they should have paid without delay in accordance with European Law. Appalling company

06 September 2017 Michael Cardwell

My wife and myself were on flight 415 when it was delayed in Volos we are struggling to get any compensation from enter air , the company we are with is flight delays .

06 April 2016 Prof. Francesco Cappa

My son is leaving in a few days for Malaga on a school tour. We haven't received any detailed info fr om his school, so we checked your website to learn about your policy concerning had luggage. Along with the dimensions allowed (55x40x20), we see that the weight limit indicated for each is 5 kg. I must assume that whoever wrote that has made an involuntary mistake, as such a low limit would be obviously inconsistent with the dimensions allowed. I therefore ask you to kindly provide the exact weight lim it. Thank you. Francesco Cappa e-address:

13 January 2016 Guest

hi fellow annoyed travellers , had same issues with enterair in flight ent 418 from kefalonia to manchester on 20th june 2015 flight delayed 11 hours due to technical problems at manchester airport (landing gear would you believe ) had same response as you all did firstly prove you were on flight as polish legislation does not require them to keep a copy of passenger names after landing . secondly enterair does not have to comply with british law on compensation , you all know the usual rubbish . eventually contacted solicitor who told us they could not take on a foreign airline . was on with this for around 5 months as they do not reply until exactly 28 days from your initial enquiry which is most annoying . cosmos and monarch didnt want to know and actually contacted monarch first but did not get a response until i actually phoned them some 30 days later . anyone on same flight or anyone who could give any guidance would really appreciate . seems monarch ,cosmos and enterair are all playing for the same side when it comes to compo

Discussion of Enter Air

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