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Home / World airlines / Malaysia / Malindo Air

Malindo Air

Country: Malaysia
Budget airline providing flights within Malaysia and to Indonesia
IATA code: OD
ICAO code: MXD
Head office: Malindo Airways Sdn Bhd Level 5, Departure Hall, Counter E, 64000, KLIA., Malaysia
Phone number: +603 7841 5388
Year established: 2012
Main bases and hubs: Kuala Lumpur International, Subang Sultan Abdul Aziz Shah
Fleet: ATR 72, Boeing 737-800, Boeing 737-900

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Reviews & Opinions of Malindo Air:

16 November 2016 Guest

Yes wld never fly Malindo again.. I book two tickets for my dghters on 11 Nov 2016 to New Dehli fr the 18.25 flight..the flight was delayed for an hour plus with passengers sitting in side the plane . The excuse given air conditioning pro. Even their 16.30 flight earlier was delay for almost 3 hrs .My friends who have book the earlier flight was in the airport fr almost 6 hrs...On the way bac on 13 Nov 2016 my dghters flight was delayed again fr 2 hrs.This caused a lot of inconvenience cos it was a working day on Monday. What really shocked me was my friends flight on 14 Nov 2016 which was supposed to fly at 20.20 was delayed for almost 4 hrs to midnight .. They were only inform of the delay when they were checking in ...just imagined sitting in airport fr so long again whereas the later flight which was at arnd 22 flew on time..why were they not given priority to fly earlier?..we will never fly Malindo again..we pay so much to go through this rubbish..

15 November 2016 Guest

malindo call service is really bad.. and i cant web check in, even though i have tried several times. After calling the service centre, all they can tell me is to try again.. seriously?!

26 September 2016 Guest

DO NOT USE MALINDO AIR UNDER ANY CIRCUMSTANCES. Malindo delayed the 1st leg of a connecting flight from Bangkok to Langkawi but told us this delay would not affect the connecting flight. When it did and we missed it and lost out on £100's in hotel bookings as there were no further flights that day. We were then royally messed around regarding lost luggage, relief accommodation and speaking to multiple extremely unhelpful, extremely rude employees. Since returning home we have made various attempts to ask for explanation and compensation. It took 10 weeks to hear anything back which just said sorry for inconvenience and they value our feedback. We are still £100's out of pocket and they can't even offer an explaination as to how such an error got through their hideous system. Disgusting

09 September 2016 Shagun Jalali

Terible experience to travel in Malindo Airlines. I travelled from Malindo Airlines on my way to Bali from New Delhi.Continuous flight delays along with delay of more than 48 hours in receiving baggage at the destination port (New Delhi ) on 7th September is un acceptable. Such services will leave a poor picture of the brand you are living upto. I suggest everyone not to book malindo ever for the sake of low fares. Just low fares is not the only thing that counts the satisfactory customer experience. I request everyone not to travel by Malindo airlines in future

All Reviews of Malindo Air

Malindo Air Discussion:

25 April 2017 Guest

cannot transmit the payment via bank islam

23 April 2017 Guest

i agree with all the messages before my comments based on my personal experience KUL to PER on 17 March 2017 my email to and customer care never responded Malindo is now the worst airline in south east asia the cabin crew have become arrogant and selfish they treat passengers as s##t they dont care about passengers' feelings the cabin crew think they are superior they forget that passengers pay their salary i wonder what the CEO is doing. i know. slucking in his office under his table . . . . imagine 440 plus complaints, in this forum only there are many other forums where passengers have complained

15 April 2017 lostsheep

I had key in wrong abt spelling and also surname on flight ticket. I had try to call malindo customer care many times but all times are on hold.How can I do now? Can anyone have some suggest for me?

12 April 2017 Guest

I've bought 2 tickets to Bandung using Malindo Apps but unfortunately both tickets under my name,I don't know whats wrong with the Apps everything seems wrong especially when both tickets under your name (double issue)no second form for second passenger,no manage bookings and their call service centre never answer calls since last wednesday till now,I have emailed them,they reply and say it's not allowed to do amendment because the IT department check there's no error during purchasing of tickets through Malindo Apps.I want them to issue me with another tickets under my husband's name but everything seems impossible.. Im speechless😓there is no coperation from them,how am I going to board alone without my husband..and why do I need 2 seat under my name?why should I purchase another tickets while this is a small can be taken care of..customer is No1,they should serve the customers better if they want customers to comeback fly with them.I'm extremely dissapointed with what has happen,I don't know what to do,what should I react.Please advise

Discussion of Malindo Air

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