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Home / World airlines / Malaysia / Malindo Air

Malindo Air

Country: Malaysia
Budget airline providing flights within Malaysia and to Indonesia
IATA code: OD
ICAO code: MXD
Head office: Malindo Airways Sdn Bhd Level 5, Departure Hall, Counter E, 64000, KLIA., Malaysia
Phone number: +603 7841 5388
Year established: 2012
Main bases and hubs: Kuala Lumpur International, Subang Sultan Abdul Aziz Shah
Fleet: ATR 72, Boeing 737 MAX 8, Boeing 737-800, Boeing 737-900

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Reviews & Opinions of Malindo Air:

29 June 2017 Christelle

Will never ever recommend Malindo Air and Turkish Airline, even to my worst enemy!!! If I could write a minus mark, I would. Worst customer service ever... the partnership malindo air/Turkish airline to get to Europe is a scam! Do not use them at all, at the end of the day, you will pay twice the price and will never have opportunities of getting your money back, even with travel insurance. They can not speak proper English and they do not care about the customers at all, lying to get rid of them. They turned our long planned trip into a nightmare and even two months after our way back home (with heaps of problems thanks to them), we can not close the chapter. They are thieves, they should not be allowed to work in the airline industry!

16 November 2016 Guest

Yes wld never fly Malindo again.. I book two tickets for my dghters on 11 Nov 2016 to New Dehli fr the 18.25 flight..the flight was delayed for an hour plus with passengers sitting in side the plane . The excuse given air conditioning pro. Even their 16.30 flight earlier was delay for almost 3 hrs .My friends who have book the earlier flight was in the airport fr almost 6 hrs...On the way bac on 13 Nov 2016 my dghters flight was delayed again fr 2 hrs.This caused a lot of inconvenience cos it was a working day on Monday. What really shocked me was my friends flight on 14 Nov 2016 which was supposed to fly at 20.20 was delayed for almost 4 hrs to midnight .. They were only inform of the delay when they were checking in ...just imagined sitting in airport fr so long again whereas the later flight which was at arnd 22 flew on time..why were they not given priority to fly earlier?..we will never fly Malindo again..we pay so much to go through this rubbish..

15 November 2016 Guest

malindo call service is really bad.. and i cant web check in, even though i have tried several times. After calling the service centre, all they can tell me is to try again.. seriously?!

26 September 2016 Guest

DO NOT USE MALINDO AIR UNDER ANY CIRCUMSTANCES. Malindo delayed the 1st leg of a connecting flight from Bangkok to Langkawi but told us this delay would not affect the connecting flight. When it did and we missed it and lost out on £100's in hotel bookings as there were no further flights that day. We were then royally messed around regarding lost luggage, relief accommodation and speaking to multiple extremely unhelpful, extremely rude employees. Since returning home we have made various attempts to ask for explanation and compensation. It took 10 weeks to hear anything back which just said sorry for inconvenience and they value our feedback. We are still £100's out of pocket and they can't even offer an explaination as to how such an error got through their hideous system. Disgusting

All Reviews of Malindo Air

Malindo Air Discussion:

15 October 2017 anshuman

I have booked 2 tickets with pnr no GIYECT and PNR number ORDITF from Denpasar to Delhi . on 26 sept there was a travel advisory against visiting Bali due to a possible volcano eruption. Volcano eruption is a natural calamity which nobody has predicted while booking the tickets.other big airlines like Singapore air and virgin are following ethics and refunding even the amount of promo tickets.I myself have got the full refund from Singapore airlines. Malindoair was giving confusing reply even from the very beginning. 1mail - tickets are booked in non-refundable fare 2 mail - Dear Sir, As per the email we would like to inform you that the cancellation charges will be INR 2570/- per passenger. Kindly give us the go ahead on the same. Note: cancellation charges will different within 72 hrs of the departure. Thanks & Regards, Sahil Arora Team India Malindo. after that, i have cancelled our tickets from Delhi to Denpasar which was booked by Singapore airlines and they have given full refund. 3 mail Dear Sir, As per the email we would like to inform you that the kindly contact your agent for the cancellation of your ticket and as per the earlier mail we would like to inform you that the PNR number GIYECT is refundable and another PNR number ORDITF is non-refundable. 4 mail Dear Sir,As per the mail we apologize for the wrong information provided earlier and we would like to inform that one of your PNR is booked under the economy Flexi fare which is GIYECT and another is booked under the economy promo fare which is ORDITF and kindly find the below fare rule for the both of the PNR. when you have mailed that you will charge only 2750 rs per passenger for cancellation, after that I had cancelled my Singapore airline tickets. can it be corrected by your simple apology. now after 1 day you mailed that only 1 pnr will be refunded. now should I book again tickets to Denpasar for the passengers which you are not cancelling? now you people are unnecessarily harassing which is bad for everybody.

15 October 2017 Guest

Can I changed wrongly book destination

11 October 2017 Guest


11 October 2017 Guest

How I add on baggage after web check in?

Discussion of Malindo Air

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