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Home / World airlines / Korea - South / Korean Air

Korean Air

Country: Korea - South
The national airline of South Korea
IATA code: KE
ICAO code: KAL
Membership in the alliance: SkyTeam
Head office: 9th floor of Korean Air Building, 117 Seosomun-Ro (3-41, Seosomun-dong), Chung-gu, Seoul, South Korea
Phone number: +82 21 588 20 01, +82 22 656 20 01
Fax number: +82 22 656 72 89
Year established: 1969
Main bases and hubs: Busan Gimhae International, Jeju International, Seoul Gimpo International, Seoul Incheon International
Fleet: Airbus A220-300, Airbus A330-200, Airbus A330-300, Airbus A380, Boeing 737-800, Boeing 737-900, Boeing 747-400, Boeing 747-8, Boeing 777-200, Boeing 777-300, Boeing 787-9

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Korean Air. Airline code, web site, phone, reviews and opinions.
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Reviews & Opinions of Korean Air:

20 February 2017 Guest

Service from IAD (Dulles) to Incheon (777-300ER) is outstanding. Ticket premium is about 15-20% above coach on western airlines (such as United), but you get a standard 34" of legroom. Bathrooms are actually cleaned during the flight, and they have nice amenities in the coach bathrooms. Flight attendants are very helpful and pleasant, and readily assist families with young children. Much more pleasant flight experience than competitors, and aircraft are newer, in general, and cleaner. Highly recommend.

12 April 2013 Patricia Chambers

I had the extreme pleasure of flying Korean Air from Atlanta, GA USA to Bangkok, Thailand through Seoul on March 11, 2013. I am a former Delta Airlines flight attendant and I have to say I wish Korean flew more USA domestic flights. Delta should take MANY classes from Korean Air. From cabin service to seat comfort to professionalism....Korean Air beats Delta by many miles. The cabin crew's show of respect for the passengers is unsurpassed; I appreciated every minute of my flights. The 14 hour flight from Atlanta to Seoul flew by (pardon the pun). The food was exquisite served by lovely LADIES. These days finding ladies with manners and respect for the traveler is hard to find. The equipment was B-777 and was clean as a whistle throughout the entire 14 hour leg and the subsequent 6 hour leg from Seoul to Bangkok. The business class seats were as comfortable as my bed at home. I MUST say the IF you have to fly 14 hours at a stretch, please treat yourself to business class IF you can; your trip will be PART of your vacation or whole experience in ASIA. I cannot say enough nice things about this airline. Checking in my bags also was a snap; the agent was extremely competent, professional and courteous. I will fly NO other airline if I go to Asia again. Keep up the great work. Delta-American and United- take a note from these professionals - the public pays high prices to travel these days and YOU should have your cabin service, and ALL employees, trained properly about what service really is by the folks at Korean Air.

24 February 2009 rasihdov bahtiyor

i have used korean air! i have used korean air when i flew from seoul to hongkong! for me it was the best flight ever!! clean and wide cabin, high class service and wonderful/ sweet stewardesses.. lovely food and safe flight !! I'm very much impressed and I'd love to use this air company again !!

All Reviews of Korean Air

Korean Air Discussion:

13 May 2018 SU535

This is not the Korean air carrier' site here, but the discussions on the services of the Korean air air carrier. If there is no flight information (e-ticket number / reservation number, date , destinations/ origin / name), noone is able to reply without the correct data and the full data. In order to get the correct reply, kindly attach the reservation / booking number and / or produce air carrier / date / fllight number / airports / your name at least. Requests on refund must produce full name, reservation / e-ticket and email address of the passenger in the attachment. The reply can be handlled within 48 hours - 144 hours by free staff in English. Regards. aryan{at} - for private and full requests with e-tickets only.

01 August 2017 Zulfiya

I want to reflect my all thanks to the purser (I don't know her name) of Korean Air. I'm from Kazakhstan. I came to Seoul 22 of July 2017 and on arrival I have lost my phone somewhere outside of terminal. I faced with the kind - hearted purser of Korean Air on the bus stop platform 5B, the bus № 6005. I was found that I have lost my phone in the bus and she tryed to help me, she called to her colleagues to help me and find my thelephone. I apreciate her help and adore your country. Despite the fact that I lost my phone. My trip was admirable. Everywhere I met good-natured and kind people, that helped me during my trip in Seoul. Finally I found my phone in Lost and Found)))

14 July 2017 GuestAnnerose Lowe

Our 18 year old son Elliott and I enjoyed a trip to Seoul and than Korean Air to Tokyo. The staff and the food was excellent and I adored their uniforms. Though I wish there would be a way for airlines to allow families that have to wait for connecting flights to be able to use the lounge or create a section for families in the lounge.I saw many families that must have spend a lot of money but are not able to use that service. I also wanted to mention how sad it was to see so many elderly people in Seoul having to make money to support themselves selling things under sweltering heat and humidity.They must have been under the Japanese occupation and gone through the Korean war.There must be a way to make their lives easier.

07 April 2015 Guest

It is impossible to praise KAL service enough. I have tried to find an address to write a letter praising the professionalism and warmth of Ms. JiWoo Byeu and Ms. Sung Jin Park on a recent flight from Seoul to JFK (KE 085), but can't find contact info anywhere. These two women were so sweet to my family, so attentive to our needs. My 5 year old daughter dropped a pen into the tray opening and you would've thought that our lives depended on its retrieval, from the way the attendant valiantly worked to dismantle the console. They even picked up our floor trash, which I was GOING to pick up myself, I swear! :) By the way, we flew KAL because we could fly business class for 33% of what JAL was charging. Koreans: making the same product offered by the Japanese, but better, and cheaper!!

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