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Royal Brunei Airlines Reviews

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All reviews about Royal Brunei Airlines

04 August 2018 12:08:00 Rahman Kiram

The best and very near with Lufthansa , Germany

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12 May 2018 12:05:00 AMIN

FIRST TIME I FLEW WITH THIS AIR LINE , NEVER AGAIN .
THEY HAVE ONLY ONE AIR PLANE THAT OPERATES FROM LONDON TO DUBAI AND IF THIS PLANE IS LATE IT WILL EFFECT ALL CONNECTING FLIGHTS.
I WAS DELAYED FOR 6 HOURS RETURNING FROM DUBAI , THEY DO NOT RESPOND TO EMAIL COMMUNICATIONS / COMPLAINTS .
CHEAP YES , CAN BE DODGY YES.

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31 October 2009 12:10:00 Guest

I hadn't heard of them when I booked my flight from the UK to Brisbane - went on the cheapest available and Brunei was the cheapest by a good stretch. Left LHR on time landed at Dubai for a refuel - through security back to the gate and back onboard the plane. Was a bit annoyed had to do all that just for a refuel. From there to Bandar seri Begawan - had an hour at that airport, nice and clean. Plane with PTV's - straight to BNE. The meals were okay - both myself and 14yr old son ate them. Iknew it was a dry flight so that didnt bother me - cabin crew always coming round offering soft drinks. From BNE was a bit disappointed there were no PTVs, only the pull down screens, and for a 6.5 hr journey with a 14yr old its not great fun! We were in the middle of the plane for this stretch - a bit squashed in all. At BWN had a 4hr stop there which went pretty quick for such a small airport - left there on time and hoping this plane would have PTV's which it did. We had window seats, we had the quick re-fuel at dubai and back to London on time. Again the food was fine, not great. Cabin crew were a nice friendly lot. All in all a great flight and great airline.

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18 August 2009 12:08:00 Guest

I hope Royal Brunei Airlines can improve services to parents with children. I travelled with my 1 year old child, from Manila to Auckland alone. The flight Manila to Brunei was fine but the cabin crew from Brunei to Auckland was terrible! I asked a cabin crew to look after my son, so I could go to the toilet - but the crew refused. She told me she's not good with children - so I just put my son outside the door of the toilet door. I'm not very happy with their service, paying 500 US dollars for a one way ticket for a year old child.

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