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Home / World airlines / Pakistan / Shaheen Air International

Shaheen Air International

Country: Pakistan
Scheduled domestic and international services to the Gulf area
IATA code: NL
ICAO code: SAI
Head office: Terminal 1 Road, Jinnah International Airport, Karachi, 75200, Pakistan
Phone number: +92 21 111 80 80 80
Fax number: +92 21 992 42 96 5
Year established: 1993
Main bases and hubs: Islamabad Benazir Bhutto International, Karachi Jinnah International
Fleet: Airbus A300, Airbus A319, Airbus A320, Airbus A330-200, Boeing 737-400, Boeing 757-200

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Shaheen Air International. Airline code, web site, phone, reviews and opinions.
Copyright Paul Denton

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Reviews & Opinions of Shaheen Air International:

06 October 2017 Farah

I Just had the worst customer service experience at Shaheen Airlines counter, Islamabad Airport,05 Oct 2017 I was on an official visit and had a confirm return ticket from Islamabad to Karachi at 7 PM. When I arrived at @ShaheenAir counter I was told that no record of my ticket was found in their system and I will have to buy a new ticket to board the next flight, which I already had and I told them that it was not possible and it might be an error in their database. As the tickets were confirmed last evening and moreover the tickets were booked through official channels. But the attendant remained adamant and maintained that I could not fly with the ticket I had. This took pretty long, either they did not have the systems for automating these small decisions, or they did not use it if it existed It was already late and the flight finally took off and I was stranded at the Islamabad Airport due to @ShaheenAir extremely unprofessional behavior and poor ticketing system. The situation took its toll when I was informed that they have now found my ticket's info in their system and due to @ShaheenAir system error they were not able to locate it before and now my next flight is at 10 am I arrived at the airport at around at 6 PM and stranded uptill now without food or water. not one #ShaheenAirline official turned up to offer explanation It was one hell of an experience @ShaheenAir never travelling from this airline again

16 January 2014 Guest

shaheen air line is very comfortable to fly with but the onboard services are very much bad. the cabin crew specially girls are very irresponsible to render the services. I will not fly again with you pardon!

25 May 2013 Shahab

Acceptable service. Acceptable food. Lowest cost from gulf many a times. Surprisingly no web base ticket purchase and cash payment only. Very uncomfortable seats

09 September 2011 Abrar

One of the bad,and veryyyyyyyyyyyy bad Airline which I never seen in my life X so avoid to fly with it......

All Reviews of Shaheen Air International

Shaheen Air International Discussion:

09 June 2018 Ali Hassan

Dear sir, Hope you are doing well, i have booked my Flight NL767 Return ticket from Dubai to lahore and Lahore to Dubai . My Departure Date is 10-june-2018 6:00 PM and today i got a message from Shaheen Airlines for delay flight and giving me 12 june 2018 for Departure date , which will give me a loss because i have Training on 11-june-2018 and they will not refund me and if i am trying to book another flight even i am facing loss . I have full right to ask compansation as per Law , Please revert me back As sson as possible . Waiting for Reasonable Adjusment. Ali hassan 00971522582777 NL767 Flight Dubai to Lahore and Lahore to Dubai.

19 May 2018 Shafqat ullah

I lose my 1 bag,32 kg,in bacha khan international airport from Alain

25 October 2017 TAHIR


11 August 2017 Tafseer

I only booked and purchased the ShaeenAir tickets 26 july 2017 for my family 5 tickets including 1 infunt 3 children and 1 adult and travel date is 12 August 2017". After that we requested for cancellation and fill the online submit form to refund my tickets amount date "7 August 2017" but since that day they did't cancel my tickets and still showing confirm on my PNR number... Every time i requesting why tickets are not cancelled they are saying they already forward my details to concern department but no body is calling me or replying me about the tickets are cancel. Further, i am dubai and they have two office, and since 4 days i am calling no body is picking my number....i am really having hard time because where are the authorities who suppose to give me the tickets are cancelled and your refund amount will be this. Can any body help on this matter, Thanks,

Discussion of Shaheen Air International

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