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Home / World airlines / Pakistan / Shaheen Air International

Shaheen Air International

Country: Pakistan
Scheduled domestic and international services to the Gulf area
IATA code: NL
ICAO code: SAI
Head office: Terminal 1 Road, Jinnah International Airport, Karachi, 75200, Pakistan
Phone number: +92 21 111 80 80 80
Fax number: +92 21 992 42 96 5
E-mail: saiinfo@shaheenair.com
Web-site: www.shaheenair.com
Year established: 1993
Main bases and hubs: Islamabad Benazir Bhutto International, Karachi Jinnah International
Fleet: Airbus A300, Airbus A319, Airbus A320, Airbus A330-200, Boeing 737-400, Boeing 757-200

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Shaheen Air International. Airline code, web site, phone, reviews and opinions.
Copyright Paul Denton

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Reviews & Opinions of Shaheen Air International:

06 October 2017 Farah

I Just had the worst customer service experience at Shaheen Airlines counter, Islamabad Airport,05 Oct 2017 I was on an official visit and had a confirm return ticket from Islamabad to Karachi at 7 PM. When I arrived at @ShaheenAir counter I was told that no record of my ticket was found in their system and I will have to buy a new ticket to board the next flight, which I already had and I told them that it was not possible and it might be an error in their database. As the tickets were confirmed last evening and moreover the tickets were booked through official channels. But the attendant remained adamant and maintained that I could not fly with the ticket I had. This took pretty long, either they did not have the systems for automating these small decisions, or they did not use it if it existed It was already late and the flight finally took off and I was stranded at the Islamabad Airport due to @ShaheenAir extremely unprofessional behavior and poor ticketing system. The situation took its toll when I was informed that they have now found my ticket's info in their system and due to @ShaheenAir system error they were not able to locate it before and now my next flight is at 10 am I arrived at the airport at around at 6 PM and stranded uptill now without food or water. not one #ShaheenAirline official turned up to offer explanation It was one hell of an experience @ShaheenAir never travelling from this airline again

16 January 2014 Guest

shaheen air line is very comfortable to fly with but the onboard services are very much bad. the cabin crew specially girls are very irresponsible to render the services. I will not fly again with you pardon!

25 May 2013 Shahab

Acceptable service. Acceptable food. Lowest cost from gulf many a times. Surprisingly no web base ticket purchase and cash payment only. Very uncomfortable seats

09 September 2011 Abrar

One of the bad,and veryyyyyyyyyyyy bad Airline which I never seen in my life X so avoid to fly with it......

All Reviews of Shaheen Air International

Shaheen Air International Discussion:

25 October 2017 TAHIR

I MISSED MY FLIGHT LAQHORE TO DUBAI COZE OF VISA ISSUED .WHAT CHARGE YOU CUTT MY ACCOUNTS

11 August 2017 Tafseer

I only booked and purchased the ShaeenAir tickets 26 july 2017 for my family 5 tickets including 1 infunt 3 children and 1 adult and travel date is 12 August 2017". After that we requested for cancellation and fill the online submit form to refund my tickets amount date "7 August 2017" but since that day they did't cancel my tickets and still showing confirm on my PNR number... Every time i requesting why tickets are not cancelled they are saying they already forward my details to concern department but no body is calling me or replying me about the tickets are cancel. Further, i am dubai and they have two office, and since 4 days i am calling no body is picking my number....i am really having hard time because where are the authorities who suppose to give me the tickets are cancelled and your refund amount will be this. Can any body help on this matter, Thanks,

11 August 2017 Guest

I booked my flight on Shaheen Air website from KHI to LHE and tried to pay by credit card. The payment was charged to my credit card but ticket was not issued. The message showed payment was rejected even though it was withdrawn from my card. If this payment option is not working why is payment by credit card option shown on Shaheen Air website. I now have to wait for refund and buy another ticket, maybe at a higher price.

06 August 2017 Guest

I am still awaiting for a full refund from Shaheen Airlines since February 2017. My travel Agent cant refund our money until the Airline pays the travel Agent. Has anyone been refunded there money from Shaheen Airlines or there travel agent. Plz let me knw.

Discussion of Shaheen Air International

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