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Home / World airlines / Mexico / Interjet

Interjet

Country: Mexico
Low cost airline, scheduled and charter flights between major cities of Mexico
IATA code: 4O
ICAO code: AIJ
Head office: Ignacio Longares No 102, Lopez 12 Mexico City 2, Col Paque Industrial, Fliccionamiento 1, Toluca, 50200, Edo de Mexico, Mexico
Phone number: +52 998 881 68 36
Fax number: +52 722 276 53 14
E-mail: customer.service@interjet.com.mx
Web-site: www.interjet.com.mx
Year established: 2005
Main bases and hubs: Mexico City Benito Juarez International, Toluca Licenciado Adolfo Lopez Mateos International
Fleet: Airbus A320, Airbus A321, Sukhoi Superjet-100

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Interjet. Airline code, web site, phone, reviews and opinions.
Copyright Maik Voigt

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Reviews & Opinions of Interjet:

17 April 2017 Kelly Walraven

We have been very satisfied with our experience with Interjet. American Airlines has been less than satisfactory and United is not even a consideration. We used to fly Aeromexico, but decided Interjet is better. Only problem is booking.

22 October 2015 Guest

Best airplane airline in Mexico, good prices, very good service and awesome airplanes.

03 February 2015 Jg

Sat for over 3 hours in runway after landing, crew made no announcements and only served water after people complained. Weather was clear, so there was no good reason for this, crew claimed there was no ground crew to open gate or handle luggage!

All Reviews of Interjet

Interjet Discussion:

24 July 2017 Guest

Deceptive info. given! I had cancelled a reservation and paid for it so that I could use the reservation (for same flyer & location) at a later date. In January of the following year when it was going to expire. Interjet agent CALLED ME and said that it was going to expire that month, I told them that I had no plans on flying that month BUT that I would use it by the end of the year. Ok, I was then told it was NO PROBLEM and that it would be noted on the reservation that I would later schedule it. I called recently to use it and NOW IТm told that the reservation had in fact expired in January! I kept being told that the reservation could only be up to 1 year of purchase and not any longer. I was upset because I was not told that, on the contrary, WHO WOULD LET THEIR PAID reservation expire??! Had I been told that it could no longer be extended to be used, I would have used it with no problem. This time around I spoke with Thalia Davila who kept telling me the same thing, then the manager Alexis Gomez also kept going round and round about the policy. I have used this airline before, but not no more. Again, had I been told the correct info, I would have used it. As Alexis said the only thing I could do is make a NEW reservation & pay for it of course. How deceptive is all of this?! I hope no one else goes through this, if you happen to hold off on using your reservation, please take note, you canТt use it any time, it does have an expiration date no matter what you are told, a date that I was never told.

19 May 2017 Joseph Bautista

This is a RIPOFF(Bandido) airline that has NO customer service in the USA or MEX. All of their phone numbers are not staffed for customer service but the ones for reservations are conveniently staffed. The reservation people cannot and will not transfer you to customer service. Our family of six recently could not cancel our flight from CUN to LAX within the 4 hr. time, we missed it by 30 mins. We had to pay for another flight for the next day. That should give you $2000 reasons not to fly this RIPOFF airline.

05 May 2017 Alex Jones

Interjet policies are not transparent. from unexplained charges when purchasing tickets online. to force European Union passengers to buy an extra ticket to fly out of Mexico. Using an untruthful excuse that is required by INM ( Instituto Nacional de Migración ) when the immigration law does not require it for those passengers. In any case INM has not entrusted Interjet for any immigration task!! Only passengers form certain countries (eg Central America) are required with showing at their entry to Mexico an exit ticket to an INM officer!!

10 November 2015 thomas p mccaffrey

I bought tickets recently and had to cancel because I misplaced my passport.When found,Interjet charged me more money than I originally paid and would not give me credit or a refund.

Discussion of Interjet

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