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Home / World airlines / Malawi / Malawian Airlines

Malawian Airlines

Country: Malawi
National flag carrier of Malawi, scheduled international flights in sourthern Africa
IATA code: 3W
ICAO code: MWI
Head office: P.O. Box 2095, Mwai House City Centre, Lilongwe, Malawi
Phone number: +265 1 774 605
Year established: 2013
Main bases and hubs: Lilongwe International
Fleet: Boeing 737-700, Bombardier Dash 8 Q400

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Reviews & Opinions of Malawian Airlines:

14 August 2008 J Piper

Air Malawi brands its self as "Africa's friendly airline"!? I live in Kenya, and my mother was coming from the UK to Blantyre, via Nairobi. She was booked on a Saturday flight to Blantyre, via Lilongwe, from Nairobi. On the Friday we found that Air Malawi had cancelled the flight (without thinking to tell us). When I contacted them they said there was a flight on the Monday, but it was full, so they rebooked her for the Wednesday flight. As she was going to Malawi for 2 weeks, this would have made her trip very short. Finally I managed to get her on the monday flight. Air Malawi have two scheduled flights a week from Nairobi to Lilongwe. Monday and Friday. But they book people for all seven days of the week. If enough people book, they fly, if they don't they cancel the flight. The thing that really annoyed me was that I chose to use Air Malawi because they told me they fly every day. If I had known the truth I would have used Kenya Airways, who admit they have only two flights a week. The second thing that annoyed me was that there was not even a hint of an apology from them for cancelling the flight. If you are trying to go to Malawi my advice is to use Kenya Airways. They are more expensive - but they will get you there when they say you will, and if they can't at least they will say sorry!

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Malawian Airlines Discussion:

13 May 2018 SU535

This is not the Malawian Airlines carrier' site here, but the discussions on the services of the Malawian Airlines. If there is no flight information (e-ticket number / reservation number, date , destinations/ origin / name), noone is able to reply without the correct data and the full data. In order to get the correct reply, kindly attach the reservation / booking number and / or produce air carrier / date / fllight number / airports / your name at least. Requests on refund must produce full name, reservation / e-ticket and email address of the passenger in the attachment. The reply can be handlled within 48 hours - 144 hours by free staff in English. Regards. aryan{at} - for private and full requests with e-tickets only.

31 July 2017 Emily Dinhira

To whom this may concern Dear Sir/Madam I was booked on a Malawian air Line fr om Johannesburg to Lilongwe via Blantyre, departing on the 14th of July and returning on the 23rd of July. This was not my first time to Fly into Malawi, Have always experienced Malawi as the warm heart of Africa indeed, its people, the atmosphere and the Warm welcome at their airports until my returning at Kamuzu international airport on the 23rd of July 2017. My Surname was wrongly spellt, wrote back asking them to correct and never heard from them, on the 14th I was at the airport early in case I would run into to problems checking in, I did not have any problems so I thought this was fixed. On my day of return from Malawi on the 23rd, at the check in counter i was told unfortunately I Couldn't as I needed to correct the spelling error. I asked what needed to be done as i did not have access to call or internet and time was running out and could not afford to miss my Fight, this was when a Mrs Evelyn Govati/Gorati was very rude. She was not helpful at all. She told me not to talk to her as she did not issue the ticket... while that may have been true the attitude in which it was done with was what shocked me. I tried to explain that their agent from Joburg made a mistake in checking me in without picking up the mistake, I was in a better position to follow it up from the South African side.....I was told they did me favor in Joburg and she was not going to help or do me the same favour. I was under the impression that it had been sorted. not that they had done me a favor .....I then told Evelyn that I was going to complain about the service I had received.....I was then taken to a counter wh ere i needed to explain why i was going to complain about the took another while and all I could d was plead with both Charity and Evelyn to let me go as I did not want miss my flight and that they would get my complaint....they let me go... As I was just about to board a more senior staff member can and took my passport and boarding ticket and told me I was threatening his stuff and I needed to correct my name, I needed to pay US$100-00. I had to again tell this guy I did not threaten anyone, all I did was to tell Evelyn i was going to complain about the service i received at the check in counter, I was again held back....had to again explain about their agent that did not pick this error and checked me in anyway in Joburg.... The warm heart of Africa was indeed not experienced at all at the checking in counter with Ms Evelyn.... she did not display public relations and was not helpful at all . She could still politely refer met the Malawi airline counter.....Fly Malawi air again, maybe , maybe not... Sincerely Emily

18 July 2014 Caroline

hi am requesting if the following person is working for this company Robert kalawa captain must have joined less than 2months ago please reply since he is owing and on the run here in Kenya it will be mY pleasure to hear from you thanks

Discussion of Malawian Airlines

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