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Home / World airlines / United Kingdom / British Airways

British Airways

Country: United Kingdom
World's largest international carrier, global network from London
IATA code: BA
ICAO code: BAW
Membership in the alliance: Oneworld
Head office: British Airways Plc, Waterside, PO Box 365, Harmondsworth,UB7 0GB. , UK
Phone number: +44 20 8738 5050
Fax number: +44 20 8738 9898
E-mail: media.relations@ba.com
Web-site: www.ba.com
Year established: 1919
Main bases and hubs: London Gatwick, London Heathrow
Fleet: Airbus A318, Airbus A319, Airbus A320, Airbus A320neo, Airbus A321, Airbus A380, Boeing 747-400, Boeing 757-200, Boeing 767-300, Boeing 777-200, Boeing 777-300, Boeing 787-8, Boeing 787-9, Embraer 170, Embraer 190

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British Airways. Airline code, web site, phone, reviews and opinions.
Copyright Helmut Schnichels

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Reviews & Opinions of British Airways:

26 July 2018 Guest

A few weeks ago I booked two return tickets from Manchester to Larnica via Heathrow over Xmas, paid extra for extra leg room seats. Two days later they e mailed me to say the extra leg room seats from Larnica to Heathrow were no longer available. I contacted them and asked for a refund only to be told that the refund would not be available until I returned. Subsequently they e mailed me at least twice with minor time changes. Today they e mailed me apologising for any inconvenience but they had cancelled my evening return Flt from Heathrow to Man until the following morning. As we are in our middle seventies an overnight stay in London was not an option. Ba say they will refund our fare but that is not the issue, our Xmas is ruined and British Airways do not give a dam. Have flown regularly with Virgin and the Gulf carriers they are proper airlines. BA absolute rubbish. Please be warned.

21 May 2018 Yun Appy

I am disappointed with my British Airways flight booking. British Airways Customers are penalized when they want to amend their on line check in. The British Airways website does allow you to change a seat but not add 1 baggage to the hold. It becomes very costly to take checked baggage for a British Airways customer. The customer is charged 130GBP at the airport to take baggage. Nearly the cost of flight and airport charges :( This is a nuts situation. Definitely a hidden cost of flying British Airways.

06 July 2017 Joseph Artemiev

Well british is allways good, thats my opinion based on my experience!

23 June 2017 Guest

Dear All, I am BA customer. I fly with the BA Company since I was 2 years old. Something major is happening that is damaging this business 1. The British air host are very rude in the way they reply to the customers. There is a huge difference between the British, as they feel they are superior and should not reply to the customers' requests, and the other air host from other countries 2. You have suddenly changed your services for short flights. For example, the trips from London to Glasgow, you used to offer proper food, then you have reduced to be biscuits and nuts and very recently nothing. What is the difference between this big name airline that was ranked as one of the best and other cheap low ranked airlines?

All Reviews of British Airways

British Airways Discussion:

18 May 2018 Guest

Disappointing

13 May 2018 SU535

This is not the British Airways carrier' site here, but the discussions on the services of the British Airways. If there is no flight information (e-ticket number / reservation number, date , destinations/ origin / name), noone is able to reply without the correct data and the full data. In order to get the correct reply, kindly attach the reservation / booking number and / or produce air carrier / date / fllight number / airports / your name at least. Requests on refund must produce full name, reservation / e-ticket and email address of the passenger in the attachment. The reply can be handlled within 48 hours - 144 hours by free staff in English. Regards. aryan{at}vivaldi.net - for private and full requests with e-tickets only.

11 September 2017 milan babic

I use BA Club Europe from Gatwick to Catania return. Never did BA once tell me that there is no fast track and lounge facilities? They knew this before i booked so why didn't they say that these facilities are not included? Disgraceful. It was obvious that BA had no business relationship with the airport as the local staff were very aggressive and dismissive of BA; they seriously wanted nothing do do with BA?

03 August 2017 Guest Carol

Flew business class with BA worst experience eve, tired plane interior, mediocre food but worst of all no lounge at Punta Cana airport but was not told at time of booking, should be included in price of ticket, but was told we should have checked on the internet to see if there was one. NEVER AGAIN!

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