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Home / World airlines / United Kingdom / British Airways

British Airways

Country: United Kingdom
World's largest international carrier, global network from London
IATA code: BA
ICAO code: BAW
Membership in the alliance: Oneworld
Head office: British Airways Plc, Waterside, PO Box 365, Harmondsworth,UB7 0GB. , UK
Phone number: +44 20 8738 5050
Fax number: +44 20 8738 9898
Year established: 1919
Main bases and hubs: London Gatwick, London Heathrow
Fleet: Airbus A318, Airbus A319, Airbus A320, Airbus A320neo, Airbus A321, Airbus A380, Boeing 747-400, Boeing 757-200, Boeing 767-300, Boeing 777-200, Boeing 777-300, Boeing 787-8, Boeing 787-9, Embraer 170, Embraer 190

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British Airways. Airline code, web site, phone, reviews and opinions.
Copyright Helmut Schnichels

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Reviews & Opinions of British Airways:

06 July 2017 Joseph Artemiev

Well british is allways good, thats my opinion based on my experience!

23 June 2017 Guest

Dear All, I am BA customer. I fly with the BA Company since I was 2 years old. Something major is happening that is damaging this business 1. The British air host are very rude in the way they reply to the customers. There is a huge difference between the British, as they feel they are superior and should not reply to the customers' requests, and the other air host from other countries 2. You have suddenly changed your services for short flights. For example, the trips from London to Glasgow, you used to offer proper food, then you have reduced to be biscuits and nuts and very recently nothing. What is the difference between this big name airline that was ranked as one of the best and other cheap low ranked airlines?

18 May 2017 Guest

I've had better flights and service with Easy Jet. British Airways have turned into a budget airline who are still trying to pretend they are still up there with the best. I paid £400 to upgrade to world traveller plus on a recent trip to Cancun (one way upgrade). We didn't get the experience they promote on their website, it was shocking. Apart from marginal extra space that the one less seat in the entire row (8 seats across instead of 9 in economy) provides, and a foot rest that doesn't actually do its job, we had nothing to show for the £400. It's the same seat? I've flown premium with BA before had leather seat, more space and premium service. Have no idea what going on with the flight, Old plane, TV didn't work for most of the 10 hour flight, food in foil not proper plates as advertised, Seat broken, poor service. Never again.complained on the flight, politely, but what can they do as plane full. Despite the extra £400 BA still want extra to pre book seats. They offered me £60 BA voucher, what an insult. Unless I get BA at budget prices in future I won't be flying long haul with them. I've also heard they are adding an extra seat to the 9 as well next year.10 across. Eeeek. My advice, BA are not what they used to be. BA should mean budget Airways. I think they really don't give two hoots about their customers or their staff.

14 April 2017 Dan Savary

Worst Airline, my checked bag never made it to my destination. I went to the BA service desk and tney told me my luggage was still in London and it would arrive the next day. Two days later they now say it is lost and they don't know where it is. What a joke of a company with poor customer service.

All Reviews of British Airways

British Airways Discussion:

21 May 2018 Yun Appy

I am disappointed with my British Airways flight booking. British Airways Customers are penalized when they want to amend their on line check in. The British Airways website does allow you to change a seat but not add 1 baggage to the hold. It becomes very costly to take checked baggage for a British Airways customer. The customer is charged 130GBP at the airport to take baggage. Nearly the cost of flight and airport charges :( This is a nuts situation. Definitely a hidden cost of flying British Airways.

18 May 2018 Guest


13 May 2018 SU535

This is not the British Airways carrier' site here, but the discussions on the services of the British Airways. If there is no flight information (e-ticket number / reservation number, date , destinations/ origin / name), noone is able to reply without the correct data and the full data. In order to get the correct reply, kindly attach the reservation / booking number and / or produce air carrier / date / fllight number / airports / your name at least. Requests on refund must produce full name, reservation / e-ticket and email address of the passenger in the attachment. The reply can be handlled within 48 hours - 144 hours by free staff in English. Regards. aryan{at} - for private and full requests with e-tickets only.

11 September 2017 milan babic

I use BA Club Europe from Gatwick to Catania return. Never did BA once tell me that there is no fast track and lounge facilities? They knew this before i booked so why didn't they say that these facilities are not included? Disgraceful. It was obvious that BA had no business relationship with the airport as the local staff were very aggressive and dismissive of BA; they seriously wanted nothing do do with BA?

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