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Home / World airlines / Vietnam  / VietJet Air

VietJet Air

Country: Vietnam
Budget scheduled flights in Vietnam from Hanoi and Ho Chi Minh City
IATA code: VJ
ICAO code: VJC
Head office: 2nd Floo, HDBank Building, 32 Tran Hung Dao Street, Hoan Kiem District, Hanoi, Vietnam
Phone number: +84 1900 1886
E-mail: info@vietjetair.com
Web-site: www.vietjetair.com
Year established: 2011
Main bases and hubs: Hanoi Noi Bai International, Ho Chi Minh City Tan Son Nhat International
Fleet: Airbus A320, Airbus A321

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Reviews & Opinions of VietJet Air:

10 April 2014 Chino

This is a horrible airline. Once you book a ticket you are screwed. They list fees on their web site which are completely false. Every rep we spoke to had different excessive fees for ridiculous things, and every time we referred to the published policies and fees on the web site they would say "oh, that's out of date". Call back 5 minutes later and the price goes up again. We felt extorted and humiliated. Wasted hours and hours dealing with them, just to initially think that we were saving a few bucks off of vietnam airlines. Don't make the same mistake. Avoid VietJet Air at all costs.

All Reviews of VietJet Air

VietJet Air Discussion:

17 February 2018 Guest

hi

10 February 2018 SU535

Dear Rakesh, there is no represntation at this site. After the carefull reading of your question, it appeared most probbaly, that you have not get e-ticket fr om your seller. You can contact the operator of the site, wh ere you had effected your payment, for your identification , which can be establsihed after your submission on phone 1. date of flight 2. flight number 3. your surname.

09 February 2018 RAKESH GUJJAR RAMA RAO

Hello, I have booked the tickets from Hanoi to Da nang on 4 April 2018 for 8 members. I have booked it by giving this mail id. I booked as a guest. Name - RAKESH GUJJAR RAMA RAO Mail Id - rakesh.gujjar@gmail.com Unfortunately I couldn't note down my reservation number. And I still have not received any confirmation mail. Amount has been debited from my credit card. Please help me out in finding my reservation number. Awaiting for your reply.

20 January 2018 michael r

On December 25th, 2017, Vietjet canceled my flight as I was at the airport! They said I could get a "reschedule" 4 days later! 4 days later?! How can they do stuff like this? I was stranded, lost my payment for a pre-booked hotel, etc, etc. Now I'm home. Vietjet waits 5 days to answer my e-mails, then says sorry and seems to end any communication as if nothing had happened. I haven't even got my money back, nevermind any reparations or compensation. There seems to be no answers to this. How in the world can an airline operate like this? Aren't there any rules?

Discussion of VietJet Air

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