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Home / World airlines / Poland / LOT Polish Airlines

LOT Polish Airlines

Country: Poland
National airline of Poland, scheduled services to European destinations and to the USA
IATA code: LO
ICAO code: LOT
Membership in the alliance: Star Alliance
Head office: Kpt. M. Medweckiego 1 32-083 Balice, Poland
Phone number: +48 22 577 77 55
Fax number: +48 22 606 60 28
E-mail: lot_info@lot.pl
Web-site: www.lot.com
Year established: 1929
Main bases and hubs: Warsaw Frederic Chopin
Fleet: Boeing 737-400, Boeing 787-8, Boeing 787-9, Embraer 170, Embraer 175, Embraer 195

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LOT Polish Airlines. Airline code, web site, phone, reviews and opinions.
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Reviews & Opinions of LOT Polish Airlines:

23 May 2017 Paul

Keep in mind that LOT is a low cost airline. No meals on short-haul flights, no complimentary alcohol anywhere. If you have excess luggage or need to change your itinerary, you will pay dearly! And you can disregard the rates that are indicated on your reservation, LOT will charge you a much higher rate at your point of origin. But if you do expect low cost customer service, then LOT will get you from point A to point B.

12 July 2013 Larisa

We have "hot meal" written in our tickets, but got cold snacks in the flights.

03 May 2013 Guest

Flew LOT on many occasions, from Larnaca to Warsaw and beyond throughout Europe. Larnaca LOT staff are excellent. Service on board the brand new aircraft (Embraers) is super in Business class. But in Economy they just offer a sandwich. Arriving at Warsaw, expect to be boarded into a cramped bus, Business & Economy alike. However, never faced any delays and always on time, with friendly staff. Keep it up and good luck with the Dreamliners.

27 March 2008 Guest

Gdansk-Frankfurt by a fairly new Embraer 170, fast check-in and departed on time. Cold sandwich and soft drink were served, quite standard for a smaller airline on a shorter route. The in-flight announcement was made in English as well. Quite a pleasant flight with near full capacity. Thank you LOT!

All Reviews of LOT Polish Airlines

LOT Polish Airlines Discussion:

13 May 2018 SU535

This is not the LOT carrier' site here, but the discussions on the services of the LOT air carrier. If there is no flight information (e-ticket number / reservation number, date , destinations/ origin / name), noone is able to reply without the correct data and the full data. In order to get the correct reply, kindly attach the reservation / booking number and / or produce air carrier / date / fllight number / airports / your name at least. Requests on refund must produce full name, reservation / e-ticket and email address of the passenger in the attachment. The reply can be handlled within 48 hours - 144 hours by free staff in English. Regards. aryan{at}vivaldi.net - for private and full requests with e-tickets only.

10 August 2017 Guest

Trying to reach customer service.... What a nightmare. Waited 20 min. Tried calling again, already 18 min on and still no one picking up! Super frustrating.

18 March 2017 Guest James DeZwaan

We are anxious to fly with LOT Polish Airlines. Booked through third party and waiting for confirmation from LOT PA for a Fall 2017 trip; Chicago to Bucharest, Munich to Chicago. We aren't sure how to get confirmation of flights and seat assignments requested. The airline has great reviews overal and we look forward to a different travel experience. JD

21 September 2016 Ebtisam kadri

I need someone from your airline to call me. I was on flight number Lo45. I have no words to describe your airline and I rate you below -0 and beyond that. Here is my number 587 582 0248let's see how much you care about your airline and what your going to do.

Discussion of LOT Polish Airlines

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