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Home / World airlines / Turkey / Pegasus Airlines

Pegasus Airlines

Country: Turkey
Charter flights from Turkish resorts to European destinations
IATA code: PC
ICAO code: PGT
Head office: Aeropark Yenişehir Mah. Osmanlı Bulvarı No:11/A 34912 - Kurtköy / İstanbul, Turkey
Phone number: +90 850 250 67 77, +90 216 560 70 00
Fax number: +90 212 472 78 88
E-mail: info@flypgs.com
Web-site: www.flypgs.com
Year established: 1990
Main bases and hubs: Istanbul Sabiha Gokcen
Fleet: Airbus A320, Airbus A320neo, Boeing 737-800

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Pegasus Airlines. Airline code, web site, phone, reviews and opinions.
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Reviews & Opinions of Pegasus Airlines:

04 July 2017 Carole

We reserved an EXTRA ticket flying from Dalaman to Istanbul to Madrid. We paid extra for 10kg of extra luggage, 4 meals and seat selection on all flights. The ticket conditions explicitly says that the ticket is changeable and all pre-paid services will be applied to the new reservation. NOT! Pegasus removed all pre-paid extras and charged us again for new services. When I complained and provided a photocopy of both our original invoice showing the extra charges, and the new invoice which had been stripped of all extra services, they refused to refund my money or apply the previously paid services to the new flight (date change). Their advertising is a PURE LIE! We will never

13 August 2016 Guest

Terrible flight services, I do understand that it is a low cost company, but the cabin crew members barely spoke English and were not helpful when asking about flight information... Both of my flights were super late and I ended up with a missing luggage on arrival. Then to continue the bad journey, I had to deal with the WORST customer service ever with the operator hanging up on my face while i was trying to have more information.... Will NEVER EVER take this company again. Completely ruined my first day of holiday doesn't worth it at all.

01 August 2016 Aysegul C

I have been flying with Pegasus Airlines over the last 5 years and their service has been steadily getting worse. Me and other Turkish friends and family had a lot of problems, including lost/delayed luggage, flights with huge delays, terrible customer service etc...We have been enduring it, because their rates were not too bad, they have at least one flight every day fr om Turkey to UK. For me also they fly to a relatively small airport near London (Stansted), which is quite convenient for its location and size (less hectic than Heathrow or Gatwick). However, 4 days ago, when I flew to UK from Turkey, my luggage has not arrived and since then I cannot reach anyone from Pegasus Airlines to get information. My e-mails to customer service is unanswered and noone picks the phones at the numbers given on their website, as if the airline has just vanished after my flight...I never felt so helpless before as a customer. I will obviously not fly with Pegasus any more and would like to warn other people here. If you are flying with only a hand luggage, that may be OK, but if you have a check-in luggage count on not having it back and or having it 1 week later (happened 2 times before)...This time I have no hope, as they don't even reply. I think they lost it and they don't know its wh ereabouts.

25 June 2016 Guest

Worst experience I ever had!!! 1. The flight attendants and the ground stuff are not friendly, they treat the passengers badly 2. No Air condition in the flight, 3. The pilots are horrible (I had 2 flights with them), I almost throw up during the landing and I don't suffer from any flight sickness. 4. My suitcase was damaged. 5. The fight was delayed in hour 6. They don't offer any water in the flight, if you want water you need to pay for it (they charge you 1.5 euro). I will never fly with Pegasus Airlines again!

All Reviews of Pegasus Airlines

Pegasus Airlines Discussion:

29 May 2017 Guest

hi! can you tell me pegasus airlines mcc code nunmber, please?

29 May 2017 Guest

Guest : Totally agree with previous posts about Pegasus Airlines. They lost one of our bags last september and we have still not received any compenstion. I have sent them all the receipts and banking information that they require but I still get the same answer that they need receipts and IBAN nr in order to make a refund. In the last mail I received information that they now request an Invoice. I wounder what they will be needing next time. I will strongly advise people not to use Pegasus. If there is no outher flight available only travel with handluggage. Hello I am currently running a lawsuit agaisnt Pegasus Airlines. My lawyers might be able to do something for you please contact me at hampusrobin@gmail.com your testimony in the least might be very important. Thank you.

29 May 2017 Robin

Mrs Berrin Zulhayir : Dear Pegasus; on the 5th Feb 2015,Flight 502 was late by 1 hour ,thus meant that our schdule flight to Ankara via Istanbul Sabiha Gokcen was lost. relayed an hour late flight that was arrenged and due to this we have lost our 3 luggage, which still not found. We have had to buy the minimum essentail items of winter cloths there.No one has compensated us for that as yet.Please advice or Direct Many thanks Hello Ms , did you ever get your bags back from pegasus or get any compensation? Please contact me a hampusrobin@gmail.com

29 May 2017 Guest

Guido Coolegem : Last friday, august 7 2015, my suitcase also didn't show op in Amsterdam. We flew from Antalya. They are terrible to contact. Lost my suitcase and still they haven't found it. My lenses, and brill are in the suitcase next to all my clothes, shues, things we bought for a gift, can't be found!! Last time a flew with this airline, for sure!!!!!! Hello Guido, did you ever get your suitcase back from Pegasus airlines? If not please contact me at hampusrobin@gmail.com I am currently running a legal suit agaisnt Pegasus airlines, if you contact me my lawyers might be able to do something for you and please dont think it's too late.

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