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Home / World airlines / United Arab Emirates / Etihad Airways

Etihad Airways

Country: United Arab Emirates
National airline of the United Arab Emirates, services to Asian and European destinations
IATA code: EY
ICAO code: ETD
Head office: New Airport Road, Khalifa City A, PO Box 35566, Abu Dhabi, Unated Arab Emirates
Phone number: +97 125 11 0000, +971(0)25 99 0000
Fax number: +97 125 05 8111
E-mail: info@etihad.ae
Web-site: http://www.etihad.com/ru/
Year established: 2003
Main bases and hubs: Abu Dhabi International
Fleet: Airbus A319, Airbus A320, Airbus A321, Airbus A330-200, Airbus A330-300, Airbus A340-500, Airbus A340-600, Airbus A380, Boeing 777-200, Boeing 777-300, Boeing 787-9

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Etihad Airways. Airline code, web site, phone, reviews and opinions.
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Reviews & Opinions of Etihad Airways:

22 August 2017 MOHAMMAD KUWAIT

I was so disappointed with etihad! worst experience ever! My flight schedule was last August 20, 2017 at 11:00 in the evening from Kuwait to Moscow, unfortunately the flight was delayed for an hour but I patiently waited and hoping that we can reached abu dhabi immediately for 3: 00 early in the morning schedule of connecting flight to Moscow but everything turned out a big disaster. We did not reached the ertihad heading to moscow the airline gone flight no. EY65. What an inconvenience! I cant do something about it that time , now I am thinking of the meeting that I am going to missed in Moscow. I waited for several hours for etihad flight schedule and now heading to Munich Germany. From Germany now I already knew that my luggge was lost 7607EY728916 & 7607EY728917. From Germany I fly with S7 Airline arrange by etihad. Now i lost my luggage , i dont have something to wear, i lost all my appoinments .

03 July 2017 Guest850

Flew Mel-auh-txl-hel on June 28. Bags were not at the baggage carousel when we arrived and still no word 4 days later. They weren't much help at the counter there, told us to go online and fill out the form using a code, got to the hotel and the code they gave us was invalid... call up the contact number and they're closed... the next day we finally reached them and got the right code. 4 days later still bags are missing, had some valuable items in there that I would appreciate bag. Thanks Etihad...

22 May 2017 Mohamad Zuhair AL Homsi

I enjoyed my trip from Dammam to New York , it was excellent

07 February 2017 Guest

Etihad and there bagageclaims are a nightmare I have a claim since march last year where mr.Shahab Mehmood say that they have a new finance sysytem and can not transfer payments this is since 16/10/2016 Can you believe it This airline is just a joke

All Reviews of Etihad Airways

Etihad Airways Discussion:

22 September 2017 Etihad Airways

Hi there, if you were not previously in contact with this address please write about your case to baggageclaims@etihad.ae and our team will be able to assist you accordingly. Alternatively, please write to our socialmedia@etihad.ae address with your PIR number and booking details and we will forward the matter to the concerned department. Thank you. *Max Guest : We have heard so much good reviews of Etihad and that why we chose Etihad for our trip of our the lifetime to Toronto, We arrived Toronto on March 25 2017 but one of our four lugguages never arrived. It was freezing cold when we arrive and have to spend money to buy jackets etc . Etihad agreed to settle it on 6 May 2017 but as of today we never hear from them despite our repeated emails Please help us to speed the payment as soon as possible Irregularity Report YYZEY13150.

22 September 2017 Etihad Airways

Hi Ashwin, if you would like to file a damaged baggage report, please find the related form on this page: www.etihad.com/en-ae/before-you-fly/bagg... or write to our baggageclaims@etihad.ae address and include your booking reference and the photos of the damaged baggage. *Max Ashwin : Hi Etihad, I flew from New Delhi - Abu Dhabi - Manchester on 16th September. PNR no. NJZVVW. My baggage arrived in a plastic packing and I didnТt realise something was wrong with it until I reached my room. The suitcase had its lock broken and half the zip was left open. The open side of the zip was also broken. This was not expected from Etihad after so many claims of hospitality and service. I did not file any complaint with the airport since this issue was not noticed until I took off the plastic covers hiding the problem. IТd like to claim for the damage. Please advice.

22 September 2017 Etihad Airways

Hi Aggarwal, Are you referring to a delayed baggage issue? As the last operating carrier on your journey was American Airlines, we would have to advise to retry contacting them for more information as they will be the only ones able to trace your luggage and arrange its delivery. Thank you. *Max Atul Aggarwal : Hi ethihad, Travelled form New-Delhi-Abudhabi-JFK-NAshville on 16th Sep. Flied business class - 1st Jet Airways, 2nd Ehihad and 3rd one with American airlines... but all booked through Ethihad as code share under PNR URUXRP I have filed report with American Airlines reference number BCCAA02280347 Haven't received any confirmation yet. Truied Ethihad baggage service at New york at there helpline, No one picks up the call Bagage tag number is 0589 9W511543P Can you please help, at +91 9176689495

20 September 2017 Guest

We have heard so much good reviews of Etihad and that why we chose Etihad for our trip of our the lifetime to Toronto, We arrived Toronto on March 25 2017 but one of our four lugguages never arrived. It was freezing cold when we arrive and have to spend money to buy jackets etc . Etihad agreed to settle it on 6 May 2017 but as of today we never hear from them despite our repeated emails Please help us to speed the payment as soon as possible Irregularity Report YYZEY13150.

Discussion of Etihad Airways

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