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Home / World airlines / United Arab Emirates / Etihad Airways

Etihad Airways

Country: United Arab Emirates
National airline of the United Arab Emirates, services to Asian and European destinations
IATA code: EY
ICAO code: ETD
Head office: New Airport Road, Khalifa City A, PO Box 35566, Abu Dhabi, Unated Arab Emirates
Phone number: +97 125 11 0000
Fax number: +97 125 05 8111
E-mail: info@etihad.ae
Web-site: http://www.etihad.com/ru/
Year established: 2003
Main bases and hubs: Abu Dhabi International
Fleet: Airbus A319, Airbus A320, Airbus A321, Airbus A330-200, Airbus A330-300, Airbus A340-500, Airbus A340-600, Airbus A380, Boeing 777-200, Boeing 777-300, Boeing 787-9

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Etihad Airways. Airline code, web site, phone, reviews and opinions.
Copyright Mark Kwiatkowski

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Reviews & Opinions of Etihad Airways:

22 May 2017 Mohamad Zuhair AL Homsi

I enjoyed my trip from Dammam to New York , it was excellent

07 February 2017 Guest

Etihad and there bagageclaims are a nightmare I have a claim since march last year where mr.Shahab Mehmood say that they have a new finance sysytem and can not transfer payments this is since 16/10/2016 Can you believe it This airline is just a joke

03 September 2016 Jim C

I travelled first class from Melbourne to Abu Dhabi on 1 Sept and then business class Abu Dhabi Frankfurt on 2 September (connecting flight). Etihad lost both my bags. I have a PIR but it says tracking continues. The Frankfurt contact number does not get answered and wont return my calls when I leave a message. I have had no contact from the airline. This is the most appalling customer service, let alone the ineptitude of losing bags and then being unable to find them. Why wont you contact me etihad? Is this how you treat first class customers???

22 August 2016 Guest

I thought it was a serious airline but defenitely is NOT 3 days later they cannot tell me where is my luggage

All Reviews of Etihad Airways

Etihad Airways Discussion:

22 June 2017 Guest

Prad : Hello ! We travelled from Nashville, TN to Hyderabad, India on 06/01/2017 and upon arrival on 06/02/2017 we were able to retrieve only two of the 6 bags that were checked in. After multiple calls we were informed that 2 of the 4 missing bags were located. American Airlines who was our domestic carrier to New York says that the bags were dropped off at JFK and it is ETIHAD's responsibility to load the missing bags to the final destination. I am trying to understand how difficult it really is just put the bags that are sitting in New York on one of the flights to Hyderabad. This is the worst kind of customer service I have received ever from any airline. I hope someone resolves it asap. Here is the file references number HYDEY19521 . Baggage tags missing are AA075981 and AA076026 How did you get file reference number ? same thing happened with me today 6/21

16 June 2017 Etihad Airways

Hi there, have you received your bags already? *Sky Swati Sinha : I have just landed in Vienna today by etihad airlines, my 2 luggages out of 3 are missing , I have no update from airlines regarding whether my baggages were traced. We are completely stranded in foreign land with a baby . My pnr number is DELD8L

16 June 2017 Etihad Airways

Hi there, Have you received your luggage? *Sky Guest : HELLO SIR, I HAVE LOST MY LUGGAGE 9-MAY-2017 ON THE WAY TRAVELLING TO ATHENS FROM MANGALORE (ROUTE - MANGALORE - ABHUDABHI-ATHENS), SINCE I HAVE NOT TRACED MY LUGGAGE UNTIL NOW CAN YOU PLEASE GIVE THE UPDATES ON THIS AT THE EARLIEST ALSO I WANT TO KNOW HOW I WILL PROCEED WITH BAGGAGE LOST CLAIM, WHEN CAN YOU CONFIRM ME THAT BAGGAGE IS TOTALLY LOST, AWAITING FOR YOUR REPLY

16 June 2017 Etihad Airways

Hi there, have you reported the missing items to our Baggage Team already? We kindly ask you to send us all the details of the missing items and the PIR number for the initially delayed bag at socialmedia@etihad.ae so we can check this for you. *Sky Guest : Hello Etihad, I have traveled from GOT to HYD with Air PNR Number SC6MHL, on 31st-may and one of my baggage Tag No AB162915 was not arrived at airport and reported at airport. After 4 days it got delivered with missing things like all my electronic equipment was missing and the total value of this products was around 122, 000 INR. please let me know how to proceed with this, the file reference is attached below.

Discussion of Etihad Airways

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