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Home / World airlines / Indonesia / Lion Airlines

Lion Airlines

Country: Indonesia
Largest low cost airline of Asia, extended domestic network within Indonesia
IATA code: JT
ICAO code: LNI
Head office: Lion Air Tower, 7 Gajah Mada, Jakarta, 10130, Indonesia
Phone number: +62 80 4177 8899
Fax number: +62 21 6335 669
E-mail: customercare@lionair.co.id
Web-site: www.lionair.co.id
Year established: 2000
Main bases and hubs: Jakarta Soekarno-Hatta International, Surabaya Juanda International
Fleet: Airbus A330-300, Boeing 737-800, Boeing 737-900, Boeing 747-400

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Reviews & Opinions of Lion Airlines:

10 April 2016 Guest

Worlds worst airline. 4th time I have had to fly with them. 4th time I get delayed over 1 hr. You dont get this with Garuda. Avoid lion at all costs.

06 April 2016 Guest

I have taken 16 flights already in 2016. Lion Air has been the worst each time. They do not know about helping passengers requesting special assistance. They do not know about boarding protocols. The English of the cabin crew is embarrassingly inadequate. Part of the problem is the standards of anything (education, health care, customer service) are some of the lowest in SE Asia. Do not fly with this carrier. Go instead with one from Singapore. The ONLY way Lion Air is better than Malaysia Air is that they haven't lost any planes... yet....

24 January 2016 Anwar

Lionair :Worse of all airline i have travelled .. Never try .. Even they give u free ticket, dont.. Delayed.. Staff most unfriendly.. Bags lost, even refuse to book a TV for stupid reasons.. Dont ever use LIONair in indoneisa . I m surprise they are still allowed to operate . WORSE airline is LIONAIR.

24 October 2015 Guest

I have emailed them several times using the email provided on their contact us page. Yet I have received no response. poor customer service!

All Reviews of Lion Airlines

Lion Airlines Discussion:

14 August 2017 Guest

My name amer alali Please I want to report this My moony was stealed from my bakage more than 14 million I don't know your number My telephone number 628110684320 I was on flight jt0031Q on 14 August 0920 Monday from Bali to Jakarta on 9:20 am

22 July 2017 Guest

i fly lion air many times, 50 % of the time the flights are always delayed, and try booking a flt online with an australian c-card. forget it budget airline , budget service

17 July 2017 Guest

i hav booked tickets from lionair.co.id website. i want to reschedule same. how i can do?

06 June 2017 Guest

I fly Thai Lion Air almost every month since 2015. Now departure times have been changed and they don't want to give a full refund even though they can sell ticket for a much higher fare during holiday period. I am denied to talk to a supervisor or manager. Had enough of Thai Lion Air. I used to be very happy with them.

Discussion of Lion Airlines

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