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Home / World airlines / Indonesia / Lion Airlines

Lion Airlines

Country: Indonesia
Largest low cost airline of Asia, extended domestic network within Indonesia
IATA code: JT
ICAO code: LNI
Head office: Lion Air Tower, 7 Gajah Mada, Jakarta, 10130, Indonesia
Phone number: +62 80 4177 8899
Fax number: +62 21 6335 669
Year established: 2000
Main bases and hubs: Jakarta Soekarno-Hatta International, Surabaya Juanda International
Fleet: Airbus A330-300, Boeing 737 MAX 8, Boeing 737-800, Boeing 737-900

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Reviews & Opinions of Lion Airlines:

08 November 2017 Guest

I booked LA just because they had refund policy, and then when I cancel a round trip because they delayed one way flight, they only refunded me the flight that got delayed, the other way was only refunded 1/18 of the ticket. The reason? They said they don't cancel it, so they don't have to pay for it. * , I couldn't get there then how I could fly back??

10 April 2016 Guest

Worlds worst airline. 4th time I have had to fly with them. 4th time I get delayed over 1 hr. You dont get this with Garuda. Avoid lion at all costs.

06 April 2016 Guest

I have taken 16 flights already in 2016. Lion Air has been the worst each time. They do not know about helping passengers requesting special assistance. They do not know about boarding protocols. The English of the cabin crew is embarrassingly inadequate. Part of the problem is the standards of anything (education, health care, customer service) are some of the lowest in SE Asia. Do not fly with this carrier. Go instead with one from Singapore. The ONLY way Lion Air is better than Malaysia Air is that they haven't lost any planes... yet....

24 January 2016 Anwar

Lionair :Worse of all airline i have travelled .. Never try .. Even they give u free ticket, dont.. Delayed.. Staff most unfriendly.. Bags lost, even refuse to book a TV for stupid reasons.. Dont ever use LIONair in indoneisa . I m surprise they are still allowed to operate . WORSE airline is LIONAIR.

All Reviews of Lion Airlines

Lion Airlines Discussion:

09 January 2018 An unhappy passenger

Hello, I am not satisfied with the service given by Lion airline. We often faced with delayed flight and this is very unacceptable. Just today (10/1/18) on my way back from Medan (Kuala Namu) to Penang with the flight of JT 013*, we should be on flight at 16:00 WIB but you guys delayed it to 18:00. My nephyew was waiting for us there and he was not free because he had a meeting later. Not just that, they didn't inform about changing the room number which caused everyone were rushing. As a passenger of Lion Airline. I do hope that you can change YOUR ATTITUDE in caring your passenger. IF YOU SAY ABOUT ANY OPERATION PROBLEM, then tell me why must be every single time when I am using your airline service? Don't make it into a trend thank you so much. I REALLY DO HOPE YOU GUYS CHANGE or ELSE YOUR PASSENGER WILL SLOWLY DECREASED. Thank you. I hope to see your feedback via e-mail if can. (

22 July 2017 Guest

i fly lion air many times, 50 % of the time the flights are always delayed, and try booking a flt online with an australian c-card. forget it budget airline , budget service

17 July 2017 Guest

i hav booked tickets from website. i want to reschedule same. how i can do?

06 June 2017 Guest

I fly Thai Lion Air almost every month since 2015. Now departure times have been changed and they don't want to give a full refund even though they can sell ticket for a much higher fare during holiday period. I am denied to talk to a supervisor or manager. Had enough of Thai Lion Air. I used to be very happy with them.

Discussion of Lion Airlines

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