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Home / World airlines / Egypt / Egyptair

Egyptair

Country: Egypt
National airline of Egypt
IATA code: MS
ICAO code: MSR
Membership in the alliance: Star Alliance
Head office: Cairo International Airport, Terminal 3, Departure Hall, Cairo, Egypt
Phone number: +202 2696 6798, +202 9007 0000
Fax number: +202 2635 38 61
E-mail: callcenter@egyptair.com
Web-site: www.egyptair.com
Year established: 1933
Main bases and hubs: Cairo International
Fleet: Airbus A320, Airbus A321, Airbus A330-200, Airbus A330-300, Airbus A340-200, Boeing 737-500, Boeing 737-800, Boeing 777-200, Boeing 777-300

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Egyptair. Airline code, web site, phone, reviews and opinions.
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Reviews & Opinions of Egyptair:

05 December 2017 Guest

Flying by Egypt Air from Jeddah to Cairo to London. There seems to be a pattern of disrespect, lies and 'don't give a * attitude. We were delayed by almost 15 hours at Jeddah as our flight had not arrived. Other airlines were landing and taking off, yet we were told repeatedly by Egypt Air staff that no flights were landing at Jeddah. We were not given any accomodation and spent 14 hours in the check in area. I spent two hours trying to get a wheelchair for my mum which they would not give until we had our boarding passes. Every two hours we were told a message was imminent but that was just to say a further message would be issued in two hours. All the staff were flippant about our position and the airline office was chaotic with people shouting at each other left right and centre. After complaining to Egypt Air, we got a letter saying it was 'Force Major' that caused the delays and there was no sympathy for the problems we faced. NEVER FLY BY EGYPT AIR. If you are flying to Saudi Arabia, pay a little extra and fly by Emirates, Turkish or Qatar.

03 July 2017 Guest

I Always fly with Egypt air from Amsterdam and I am contet with the service from Egypt Air. The staf is nice and Always willing to help. The food is good so, for me no complains.

15 July 2015 Guest

Seats uncomfortable! Food inedible! Plane filthy! Checkin procedures inefficient! Flights late! But, did have TV behind the seats! Take another airlines if possible!!!!!!!!!

24 June 2015 Guest

Unfortunatelly I support many of the reviews on here, I missed a connecting flight due to Egypt Air delays. the solution was a 30 hr stopover in Egypt and another 30 hrs of travel landing me at my destination 2 days late. I sourced an alternative option to board an alternative airline, Egypt Air told me there was no seats available however online there was plenty of availability and once onboard the flight was around 50% full. I have been seeking a refund now for the unused flight - that I missed due to Egypt Air delays for 4 months now. The customer service is SHOCKING to say the least. I would never fly Egypt Air again.

All Reviews of Egyptair

Egyptair Discussion:

13 May 2018 SU535

ENG: This is not the Egyptair carrier' site here, but the discussions on the services of the air carrier. If there is no flight information (e-ticket number / reservation number, date , destinations/ origin / name), noone is able to reply without the correct data and the full data. In order to get the correct reply, kindly attach the reservation / booking number and / or produce air carrier / date / fllight number / airports / your name at least. Requests on refund must produce full name, reservation / e-ticket and email address of the passenger in the attachment. The reply can be handlled within 48 hours - 144 hours by free staff in English. Regards. aryan{at}vivaldi.net - for private and full requests with e-tickets only. /// ليس هذا هو موقع شركة طيران مصر للطيران ، ولكن المناقشات حول خدمات الناقل الجوي. إذا لم تكن هناك معلومات عن الرحلة (رقم التذكرة الإلكترونية / رقم الحجز والتاريخ والوجهات / المنشأ / الاسم) ، فلن يتمكن أي شخص من الرد دون البيانات الصحيحة والبيانات الكاملة. من أجل الحصول على الرد الصحيح ، يرجى إرفاق رقم الحجز / الحجز و / أو تقديم شركة النقل الجوي / تاريخ / رقم فاتورة / المطارات / اسمك على الأقل. يجب على الطلبات على استرداد تقديم الاسم الكامل ، حجز / تذكرة إلكترونية وعنوان البريد الإلكتروني للراكب في المرفق. يمكن تسليم الرد في غضون 48 ساعة - 144 ساعة من قبل الموظفين مجانا باللغة الإنجليزية. مع تحياتي. aryan {at} vivaldi.net - للطلبات الخاصة والكاملة مع التذاكر الإلكترونية فقط.

17 August 2017 MINHAJ

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30 May 2017 Guest

Just returned from Egypt. My advise? NEVER, never visit this country. NEVER fly EgyptAir. My story is too long and complicated with more issues with this airline and Egypt in general than I could be bothered to report here. The country is full of theives, beggars, liars, criminals and disease. EgyptAir is run by liars, retards and criminals. Even as my luggage was being put through the scanner at the airport in Cairo the guy putting the bags through the scanner asked me for money! Egypt is riddled with corruption at every level. The police walk round with their hands in their pockets looking scruffy. The streets are filled with young soldiers sitting in military vehicles, clutching rifless and sneering at tourists. Egypt is poor and on the edge of collapse financially. If one more terrorist attack happens in a holiday resort in Egypt the country will become bankrupt. People will stop using EgyptAir and all the employees will become even poorer than they already are. Maybe they will even become homeless, starve and die in the streets? :) I hope so. For the corrupt managers of Egypt Air, read and understand this......I will never fly Egypt Air again under ANY circumstances and you all should be sent to prison. I wish terrible things for you, all the staffs at Egypt Air and I hope for financial collapse of your country and that your children live and die in the streets of Cairo.

08 January 2017 Guest

i have booked ticket with flight hub that says in there notes they misspelled my name on the ITINERARY win there system but name is spelt wrong. can egyptair fix this ?

Discussion of Egyptair

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