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LOT Polish Airlines Reviews

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All reviews about LOT Polish Airlines

28 January 2019 12:01:00 k.zenkner

I fly on Lot often and have always had very friendly, professional service. Compares favourably to Lufthansa or Swiss

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23 May 2017 12:05:00 Paul

Keep in mind that LOT is a low cost airline. No meals on short-haul flights, no complimentary alcohol anywhere. If you have excess luggage or need to change your itinerary, you will pay dearly! And you can disregard the rates that are indicated on your reservation, LOT will charge you a much higher rate at your point of origin. But if you do expect low cost customer service, then LOT will get you from point A to point B.

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12 July 2013 12:07:00 Larisa

We have "hot meal" written in our tickets, but got cold snacks in the flights.

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03 May 2013 12:05:00 Guest

Flew LOT on many occasions, from Larnaca to Warsaw and beyond throughout Europe. Larnaca LOT staff are excellent. Service on board the brand new aircraft (Embraers) is super in Business class. But in Economy they just offer a sandwich. Arriving at Warsaw, expect to be boarded into a cramped bus, Business & Economy alike.
However, never faced any delays and always on time, with friendly staff.
Keep it up and good luck with the Dreamliners.

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27 March 2008 12:03:00 Guest

Gdansk-Frankfurt by a fairly new Embraer 170, fast check-in and departed on time. Cold sandwich and soft drink were served, quite standard for a smaller airline on a shorter route. The in-flight announcement was made in English as well. Quite a pleasant flight with near full capacity. Thank you LOT!

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