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Home / World airlines / Canada / WestJet Airlines

WestJet Airlines

Country: Canada
Low-cost domestic services in Canada and international routes to the USA and Central America
IATA code: WS
ICAO code: WJA
Head office: 21 Aerial Place North East, Calgary, Alberta, T2E 8X7, Canada
Phone number: +1 403 444 26 00, +1 888 937 85 38
Fax number: +1 403 444 22 61
Web-site: www.westjet.com
Year established: 1996
Main bases and hubs: Calgary International, Toronto Pearson International, Vancouver International
Fleet: Boeing 737-600, Boeing 737-700, Boeing 737-800, Boeing 767-300

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WestJet Airlines. Airline code, web site, phone, reviews and opinions.
Copyright Sebastian Sowa

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Reviews & Opinions of WestJet Airlines:

01 June 2014 Guest

It's a no thrill airline. But service and staff attitude is great. I have not encountered a flight that was seriously late or any lost luggage. I will keep flying them. But I had 2 flights where the entertainment on 1 side of the plane did not work for the whole flight. To me that was no problem since I watched a movie on my laptop. But to the rest of the passengers it could be an issue. And well I find the entertainment is not that great. But it a no thrills airline.

08 February 2011 Guest

What has happened to Westjet? The only packages being offered out of Saskatoon are totally over-priced and flights take two days there and two days on the way back... Do you care so little for Sk. that you are willing to do that to loyal customers. My opinion of Westjet has completely gone down the tube. Air Transat looks better than the little or lack of competition. Hopefully Signature, Sunquest, Air Transat will feel our pain and step up to the plate and offer us viable alternatives.

08 February 2011 Denis from Saskatoon

I thought West Jet's entry into the travel business would be a good thing. I was totally wrong it has been a disaster for Saskatoon and all of Saskatchewan travellers. Not only are your packages outrageouly priced your travel plans are not geared to the consumer, for example you expect us to go to Calgary then back to Toronto or Hamilton or Montreal then on to our destinations. The result is you have now wasted 2 days coming and 2 days coming home and are totally exhausted by the time you actually arrive at you resort. If that's the best you can do why don't you just ignore Saskatchewan and let other carriers service us. Earlier this winter we went to Punta Cana with Air Transat.. We flew directly there and made one stop in Jamaica on the way back. Now when you try to book another trip with the travel companies you end up with these West Jet outrageous travel arrangements. Used to like West Jet but now understand how llittle Saskatchewan counts. If you can't provide decent service why don't you just leave Saskatchewan to other carriers. Very frustrating maybe the solution is to start hounding the travel companies not to use West Jet as a carrier for Saskatchewan. We dont want to be limited to Mexico treavel which is what West Jet loves to push. Totally frustrated and annoyed By West Jet's treatment.

18 October 2010 Guest

Advertised as a low cost airline however they seem to nickle and dime the customer. Charging for movies, blankets, pillows. They offer corny jokes enflight which seem to have worn out. Good safety record with modern up to date equipment. Meal service is unheard of. Comparing prices with the competition this is not a low cost airline.

All Reviews of WestJet Airlines

WestJet Airlines Discussion:

05 March 2018 Guest

My wife and I lost 3 days of a 10 day Cuban vacation because our 6:30 am flight on Saturday was cancelled because they couldn't find a crew to fly the plane. We had to cancel 3 nights accommodation as well as outings we had planned during those 3 days. WestJet offered some Westjet dollars, which expire in a year. Certainly doesn't make up for losing 3 days of our vacation. Very disappointed in the WestJet response. Bring on the competition.

12 December 2017 ope fam

Flight from Calgary to Gatwck was cancelled on the 24th of Novemeber for a whole day. Very inconvenient indeed it however does not fall within the EU compensation zone as it is a departing flight from Canada not the UK. Is anyone in the same boat as they did not offer any compensation or apology.Flight was cancelled at te airport so am really annoyed with them when I emailed they offered me some westjet dollars that are essentialy worth less as I don't intend to use them in the future. Anyone in the same boat?

22 October 2017 Guest

West jet canceled my flight from San Juan to toronto on dec17th, 2017 for no reason. It is only October currently so it is not an uncontrollable event : weather related. My original flight was a direct flight, now they are offering flights with stop overs which almost double my flight time plus the cost of hotel. West jet should be paying for the hotel and change in flight price, but they cla they don't have to. This is not fair What should I do???

29 July 2017 Guest

joseki : My in-law is arriving in London from Calgaray on WestJet. She has been delayed 24 hours and although they made provisions for accommodation I am to understand that there is no compensation for the loss of time? There's like a meal voucher or something like that which isn't compensation imo. Philip : Carolyn : Did anyone fly on August 28 out of Gatwick to Calgary and claimed EU compensation ? 5 hours late. Hi Carolyn, I and 3 friends were on that flight I just applied with west jets form and they replied in 3 days saying I had no claim but gave me 150 west jet dollars each a good will gesture I did, and currently going through the process of the claim. Did you manage to get yours?

Discussion of WestJet Airlines

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