Airline Reviews & Opinions

Etihad Airways

10 September 2025 Ingo

Sorry to say, but your service is getting worse and worse. Several times we traveled with Etihad. It was ok in the past. But it is the 2nd time that my flight back from Jakarta is cancelled and changed. The first time it was ok as there was a convenient option. But this time??? The flight has been cancelled and changed to be 20h earlier with 9h layover in Abu Dhabi instead of 2h. Our flight from Bali to Jakarta with Air Asia had to be cancelled. And all with a 7 year old kid!!! Alternatives??? Stop in Abu Dhabi and Rome? Great alternative! Help via phone or customer chat to at least get a lounge access or upgrade??? Nothing!!! This was the last time with Etihad! Better with Emirates or Qatar. Etihad is just becoming a soooo poor customer service.

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Rwandair

08 September 2025 Sumayyah

We recieved our baggage after 2 good weeks of waiting. All items rotten, spoilt and broken suitcases. Thanks very much but i want to claim compensation. You customer services personnel are unprofessional, and really they should look for industry to work in. They blocked us on all a possible communication meduims, threatening us and also commanding us to put down the review. If no solution done, we shall also contact their partner airlines to address the incompetence.

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AJet

07 September 2025 magriet dennis

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AirAsia

07 September 2025 Guest

AirAsia is the worst airline I have ever flight with. They have the worst costumer service and when you need them to help with a problem, they ignore you and tell you to talk to a bot that is not working at all. Never fly with this airline again. I wonder if there is any state carrier or something that you could file a complaint about this awful airline.

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Air Arabia

06 September 2025 Mitra Khalilidermani

I had the worst trip in my life with this airline. They lost my baggage and after a lot of follow-up (which they rarely responded to) my baggage was finally found a few days later and the airline will not take any responsibility for your belongings being damaged due to this problem that was their fault. They didn't even send me an apology email. You have to fight with Arab passengers to sit in the seat you reserved when you bought your ticket, because they will sit wherever they want and will insult you if you insist on sitting in your own seat. I do not recommend this airline at all unless you want to have the most horrible trip of your life.

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Air Senegal

04 September 2025 Lola

The worst airlines ever, with no customer empathy, 10h28 delayed from Dakar to Paris without anywhere to sleep or food, if you don't want to regret your trip don't take Air Senegal. They don't deserve any star at all.

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Nesma Airlines

04 September 2025 Guest

This airline un trusted company and un professional as I decided to book one flight by Nesma Airlines,I called the hotline to make sure that the flight what I need to book is not a Charter flight and after I booked and went to the airport they said you can't check in as this flight is a Charter flight I called the hotline again and they asked me to wait at the airport, after more than 4 hours no action has been taken then I booked another flight Very bad customer service

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InterCaribbean Airways

04 September 2025 Guest

Wished they had a zero rating!!! The one star should’ve been zero but that wasn’t an option This is by far the worst airline I’ve ever travelled with and I wouldn’t recommend. Stick to Caribbean airlines, If I could’ve given them a zero star I would. My partner and I have been waiting over 4 hours without any updates about our flight. When we first arrived it was delayed 1 hour then when we got on the plane there had to call maintenance cause the plane needed hydraulic fluids after which they told us we had to disembark. we’ve been waiting 4 hours without a word from the staff. I could go on and on but what I want to say is to never travel with this airline unless you want to be delayed, lose luggage’s, flight cancel without informing you and lack of communication between the airline and its customers.

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LOT Polish Airlines

04 September 2025 Ivan

shittiest airline I ever encountered. I booked round-trip connected tickets + there was one non-connected round-trip in between. They delayed flight by 1 hour 35 minutes so I saw that I won't manage to get to my next non-connected flight and didn't fly that day. Because of this I had to book next day flight (much more expensive rather than buying weeks befrore) + they canceled my return tickets - because I didn't fly the destination in the first place and they don't count new booking a reason not to cancel. So now I'm basically spending 200$ for nothing, 2 days of vacation ruined and I have no tickets to return from vacation. And they say - we don't owe you anything since we don't care if you miss next flight that is not operated by us. "Thanks" Polish Airlines, hope you go bankrupt someday with this shit.

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Blue Bird Airways

04 September 2025 Guest

This was the worst airplanes company I have ever been to , they even weighted the baby stroller!! They made us empty our because of weight in the middle of the airport and they didn’t even try to help us a little bit with weight it happened to all the people that were with us on the plane , and they made us bay 25 Euros for over weight , the seats on the plane so uncomfortable, the plane is dirty , you need to pay to have snacks on the plane , my back and neck hurt so much because of the seat , the crew was unfriendly , our seats were near the motor of the plane , the noise was indescribable , I couldn’t sleep not even a minute during my 4 hours flight , this will be my last time with this company for sure , even the plane wasn’t on time , nothing was organized, we were supposed to be on plane at 18:55 but at 19:30 people started entering the plane , they even don’t have enough workers, two weels of our luggage were broken , when they checked us , the security were aggressive towards my dad , I didn’t expect it to be that bad , very disappointing.

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Israir Airlines and Tourism

31 August 2025 Ronni Rosenblatt

After countless phone calls, messages and emails i finally made contact with this airline to cancel my ticket. I FOUND A TICKET ON ELAL FOR HALF THE PRICE! I was promised a refund with 21 days with a 100nis penalty. No refund arrived. Never. And it is impossible to contact them BY ANY MEANS. They do not want you to contact them. They just want your money. DO NOT FLY THIS AIRLINE

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Egyptair

31 August 2025 Kamal

One of the worst airlines I have been in. The plane is dirty, it seems they never even vacuumed it between flights.Everything seems old and overused. The flight attendants specially females are very rude to all passengers, they have no respect to elderly or people who don’t know what to do. In Cairo airport the security through our water bottles, and we could not buy water before boarding because there is no water for sale around. There are no water bottles in the plane. When asked for water they gave you a half a cup. Very terrible experience. Avoid it if you can

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Precisionair

30 August 2025 Guest

Truly awful airline. They changed the flight time so we’d miss our connecting flight. Refused to transfer the ticket to an earlier flight, refused to refund, forcing us to buy another ticket to get our connection in time. That flight time was delayed and the check in said we didn’t have a ticket despite literally just buying a new one which took 20 mins to sort. Rude, unhelpful, unprofessional and frankly a rip off merchant. Avoid

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Icelandair

28 August 2025 JoeL

Hopeless. Lost my bag going out, which killed the trip. Gave me a boarding pass for the wrong flight going back. Had to buy another $300 ticket to go home. $35 "refund." Find another way to get where you're going.

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Wizz Air

26 August 2025 Alex

Absolute robbery, and a plain assault on human rights, being denied boarding due to "overbooking" and being put "on standby" at the gate after being dragged from gate to gate at the last minute, and upon checking the airport transcripts they just removed my seat overnight, for which I paid for, and checked in online the night before, which is by no means the passenger's fault, I never agreed to this, and is a violation of the EU citizen and human rights for which they should be revoked their right to operate in the EU and held liable in court for financial and moral damages. 250 EUR is not adequate compensation for this, they should pay me 10x this amount, as I had to book another flight on a short notice that cost me a fortune, and not to mention the additional costs and moral damages due to this scam airline.

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Iran Air

21 August 2025 shirley

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Philippine Airlines

18 August 2025 Guest

This is the first time I’ve traveled via Philippine airlines (not by choice, but because Air Canada’s employees were on strike so flights were cancelled). And I must say Philippine Airlines is the WORST. The customer service is HORRIBLE. The flights are delayed—heck their agents aren’t even sure of the departure time. The agents are RUDE as hell. If you’ve experienced other Airlines, you’ll know how accommodating and friendly the staff is. In addition, their service is so inefficient. PAL shouldn’t even operate anymore if they continue this kind of service. They have to realize that the passengers are paying customers.

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Aerogaviota

16 August 2025 Guest

1-866-284-3022 – Speak With a Real Person at Your Airline Tired of going in circles with automated phone menus or struggling to get a reply through online chat? When you need immediate travel help, the best option is to talk to a live airline representative. By calling 1-866-284-3022, U.S. travelers can connect directly with a human agent who can resolve booking and flight issues quickly. ✅ Here’s What You Can Get Assistance With: Booking a new ticket or modifying an existing reservation Changing travel dates or canceling flights due to schedule conflicts Correcting passenger details or fixing spelling errors on tickets Adding infants, children, or additional passengers to your trip Seat upgrades, preferred seating, and special requests Baggage concerns, including delayed, missing, or excess luggage Instead of wasting valuable time navigating complicated systems, this line allows you to speak directly with someone who understands your travel situation. Whether it’s a simple change or an urgent issue right before departure, calling 1-866-284-3022 gives you fast, reliable support when you need it most.

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Ryanair

13 August 2025 Guest

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Flyadeal

12 August 2025 Guest

Very Bad Airline, Too Many Hidden Charges Flyadeal looks cheap when you book, but in reality, they take much more money at the airport. They charge extra for even a small bag, even if it is very light. They only allow a tiny backpack for free. They also take strange boarding cost money at the airport, which I have never seen in any other airline. The ticket price ends up almost double after all these extra costs. This feels like a trick to take more money from passengers. I will never travel with Flyadeal again, and I tell everyone to avoid them. Other airlines like Flynas are much better and more honest. Rating: 0/5

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Air Cairo

10 August 2025 Sanaa Abdo

First of all let me say that I am a gold level frequent flyer, I use different airlines in tens of times yearly, so I have an excellent experience in traveling by air. In both my trips with this airline I am going to say million thanks for the great pilots-Captins and for the crew team . I was traveling with two kids in their first experience using this airline in our trip from Amman to Hurghada, it was unbelievable smooth take off and extremely professional landing, the kids were so happy as they felt nothing shaky or scary, we clapped to the pilots in both trips. I raise the hat for them. Captain Hanafi and Captain Yousef you are great pilots. I salute you. Wishing this airline to keep it up. The kind cabin crew, thank you so much for your kindness.

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Winair

08 August 2025 Guest

The flight was nice and short. However when we received our luggage in Aruba, the side of our suitcase was unzipped. There was $4 cash in there that I guess a worker wanted. However, they didn’t zip it up and our car keys fell out!! We reported it right away in Aruba but of course they were never found. So once back at JFK we had to deal with tow trucks and dealerships to get a new key made! If you travel winair, keep your bags with you. Don’t check them!!

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VietJet Air

06 August 2025 Thu Tran

A Thoroughly Disappointing Experience with Vietjet Air First of all, while Vietjet Air may seem like a budget-friendly option at first glance, don’t be fooled by the initially cheap ticket price. What they don’t tell you upfront is the number of hidden fees you may encounter during check-in. For instance, if you have one carry-on and one personal item, a perfectly reasonable amount of luggage for any airline, they will count *both items* together and impose a strict 7kg total weight limit. Unsurprisingly, this means many passengers end up being charged extra at the last minute. How impressive, right? Second of all, if you’re expecting your flight to be on time, think again. In my experience, Vietjet is *never* punctual. Flight times and gates are constantly changed without proper notice, often at the very last moment. Passengers are left to figure things out for themselves by chasing down airport staff and repeatedly checking information screens. The lack of communication and basic customer support is incredibly frustrating. Third, the seating situation is another major letdown. I paid extra for a seat in the upper front section, hoping for a bit more comfort. However, due to last-minute flight changes (again, without explanation), our assigned seats were changed — and not once did the airline acknowledge the inconvenience or attempt to honor the seat we paid for. No apology, no assistance, no accountability. To be blunt, it felt like they simply didn’t care. Lastly, don’t expect even the most basic courtesy on board. Not even a complimentary cup of water is offered, everything comes at an additional cost. Overall, my experience with Vietjet was disappointing from start to finish. Between hidden fees, poor communication, constant delays, and a lack of basic customer service, I cannot recommend this airline to anyone. It may look affordable on the surface, but in reality, you end up paying much more, both financially and in patience.

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Flydubai

31 July 2025 Guest

the air conditioning is weak. Very hot inside the plane. The ventilation not good. It does not provide any blanket or cushion.

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Frontier Airlines

27 July 2025 Guest

I was traveling back home to Colorado from Cancun with a layover in Dallas, when the single worst airline experience of my life unfolded. Jesus S., attendant C, on my flight teated me, my daughter and my family with the utmost disrespect. We had booked the exit row seats in order to get extra legroom, as I am 6'2, 190 lbs. The age restriction of exit rows is 15 and Jesus immediately questions my daughter's age, she is nearly 16. We told him her age and that she had assumed responsibility in exit rows on many flights already, yet Jesus started ranting (in front of our daughter) how he would not trust his life to her being able to move a 50lb door and that she would have to move seats. My wife and I explained she is an athlete, although short for her age, an avid track star, paddle boarder, swimmer, and that we were more than happy to assist if needed. He decided to move her anyways, after everyone had boarded the plane, and I said she would move, but I wanted his name to file a complaint. He refused to give me his name so I took a selfie quietly, to which he noticed, and he screamed that I better delete it now. I was trying to delete the photo when he stormed off to complain to the pilots and then he had me deboard the plane, leaving my wife and daughter to fly home without me. Needless to say, I am still at the airport and writing this review. I will fly home at 5am, my last flight ever on frontier. Funny thing is, the other flight attendant seemed pissed at Jesus, so much so she gave my wife his full name without her even asking, after the flight landed. I want Jesus S. to be fired, and only then would I consider flying with Frontier again, given their host of other customer service issues, delays, cancellations and the like. I had applied for a Frontier credit card on my first flight, from Cancun, only to call Barclays and have the application cancelled. As first time go wild members, we are not impressed with Frontier Airlines and will likely only fly United in the future.

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American Airlines

27 July 2025 Arash

Had a memorable experience with American Airlines—helped a patient with a seizure on the way to Maui and another with anaphylaxis on the way back. Grateful everything ended well. AA generously awarded 50,000 miles as a thank-you. Really appreciated their kindness and professionalism.

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Vueling Airlines

24 July 2025 R Davis

Awful, discriminatory airline that treats children and women very poorly. Horrible poorly trained staff.

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Air Transat

23 July 2025 Martyn

Worst service I’ve ever experienced from attendants on a flight. Felt like they were genuinely annoyed that anyone was on the flight and would have preferred the cabin to have been empty.

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Envoy Air

23 July 2025 Bobby Arnold

Currently 30 minutes sitting at gate so far. Overhead bin door broken. Duct tape repair. Neither toilets work No updates on progress or time. Staff good. Airplane and maintenance pitiful

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AirBaltic

22 July 2025 LC

Pretending to be good quality and price to value. In reality bad with everything, especially the new bag policy. Out of ny last 6 flights half were also delayed

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United Airlines

22 July 2025 Guest

I’m moving from New York to Nevada, and this airline has made what’s already a stressful situation absolutely miserable. I paid over $800 for my ticket plus $150 for my little dog, expecting what they promised: two checked bags (up to 70 pounds each), a carry-on, a personal item, and an upgraded seat near the front—essential for my anxiety and claustrophobia. Instead, it’s been a nonstop hassle. First, I missed my original flight and had to rebook, which should have been straightforward, but instead I got slammed with ridiculous extra baggage fees for a tiny bag that should’ve been included. That one surprise cost forced me to delay my trip until I could scrape together the cash. Even after getting $700+ in travel credit, it’s been nothing but runaround when I try to actually use what I paid for. Every rep I talk to gives me a different story or pushes me off to someone else. Despite the money I paid for my dog’s fare, someone still tried to double-charge me for her. On top of everything, they downgraded my seat to a cramped window spot when what I PAID for was a bigger, more comfortable seat by the front—something I absolutely need because of my medical needs. My last flight with them was pure misery for these exact reasons, and now they’re repeating it. All I want is the simple, basic service I paid for: let me bring my dog, give me both checked bags for free, and put me in the seat I paid extra to get—WITHOUT tacking on more ridiculous fees and excuses. I’m tired of being nickel-and-dimed and ignored. I wouldn’t trust this company again and wouldn’t recommend them to anyone who actually expects to get what they pay for. Save your money, your nerves, and your sanity—choose a different airline.

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Pegasus Airlines

17 July 2025 Dino

I don’t know where to begin, but I would definitely advise you to stay away from Air Line for the past two weeks after the cancellation flight on the 9th of July I’ve been begging them. I’ve been calling them every day because originally I bought the ticket from the third-party but still it’s the airline that I’ve booked with. I’ve explained that this is not a holiday, my wife and kids need to go to Tehran because my sister-in-law has been discharged from the hospital and she’s been given Max three weeks to live I’ve been crying I’ve sent all the medical reports I’ve sent emails of opening cases and they give you hope and then the ring back and tell you the same thing after three days of running around I’m waiting they are rude they are heartless. It doesn’t matter what you say to them. They will not help you. The only thing that I care about is the money and nothing else and they keep on telling you I’m sorry. Go back to agency very rude coldhearted honestly pay a bit extra go to a different airline I never ever had any problem every single year my wife and kids fly out for summertime and I’ve never ever had any problem with any of these airlines except this it’s the nightmare please please I’m begging you to avoid getting ticket from these guys even though if he’s hundred pound £200 £300 cheaper please stay away from them the play with peoples feeling they don’t care honestly it is absolutely nightmare. I’ve been begging them I’ve been crying I’ve been begging them over and over again but they just ignore you as I’m giving you this message at 7:30 in the morning for the last two days they’ve been telling me we’re having an emergency meeting. There’s a human life in the middle they give you hope and everything and called last night I was crying my eyes out that my sister-in-law has got worse. And I said we are doing everything in my power to get your ticket sorted out for you. They will call you first thing in the morning and hopefully everything will be okay. I just got a phone call and the only thing I got say sorry because she bought the tickets from agency we cannot do anything in the new this from the beginning And just repeating and repeating over again playing with people feeling please please stay away from these guys

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SunExpress

08 July 2025 Helen

awful airline, scammed out of £40 because we couldn’t download our tickets as it kept saying error message. All data had been captured .. misogynistic supervisor at Antalya airport didn’t listen and demanded payment…held us to ransom. Plane dirty, and no room in front of seats.. Flying TUI where rep tried to help .. but just a student .. TUI London then accused me of not sorting out the night before … 10,00pm on a Sunday night - yeah I’m sure that would have been sorted in Turkey. Ryanair looks positively professional compared to these cowboys.. DONT USE THIS AIRLINE

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Eva Air

06 July 2025 laura

I have lost the enthusiasm to try Eva Air. It charged me ˆ. 120,00 because of the extra baggage size: 9 cm over than what allowed but it was not written on their ticket but in their website only.

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Flynas

04 July 2025 Mawooz Hassan

It is very different to get connected to the customer service. I wrote 2 emails to customer service and did not receive any response. Even their application is useless. Could not use the money available in the wallet. I booked a flight to Dammam and it was cancelled. When I chose another flight, I did not get the full refund of the cancelled flight. Is it my fault that the flight was cancelled.

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Royal Air Maroc

04 July 2025 Sharon

Very horrible experience. Don’t use them, there’s nothing that hasn’t gone wrong on this trip. They delayed my flight and kept all passengers in the plane without AC and temperature was 41 C It’s been 6 days since I arrived and still don’t have my luggage. DONT TRAVEL RAM!!

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Turkish Airlines

03 July 2025 Guest

Very bad experience with Turkish airlines. They lost my bags, and refuse to provide any financial compensation. Even after going through the long process of declaring items in my luggage that Turkish airlines threw away, I still have not heard from any date for my compensation; it's going on two years. I do not recommend Turkish airlines to anyone. My case will be going to court, to expose Turkish airline for treating customers very poorly!!

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LATAM Airlines

01 July 2025 C N

I booked my round trip to Cusco, Peru in February. My trip started on 6/17. I missed my flight from Lima to Cusco because of having to gather checked luggage and re-check them in as well as go to customs. By the time all was done, I missed my connecting flight. I was able to get another flight with no charge. However, the next day, Latam refunded my return flight without my consent. I was not online during the time the request went through, but they are insisting I requested the refund. They will not give me any proof of this either. The only way to address this as I was in a different country from my home country was to call them. I had to borrow a phone and get disconnected multiple times. I explained what happened to the person on the phone and they agreed to rebook my flight...for DOUBLE what the amount was they refunded me for. I would not accept this and asked for a manager. This was at 8am in the morning and they said there was not anyone available. I spent the rest of the day looking for affordable flights back to the USA. This caused much stress at the end of my trip. I created a case in the LATAM help center and they said they could not offer me anything (the difference between the refund and what I needed to pay for my return flight home). They have not offered any evidence of why and who initiated the refund. I was not physically able to even do this!

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Turkmenistan Airlines

28 June 2025 Jake

The worst airline. The cabin crew were just filth. Absolutely unfriendly. But what would you expect from those sub humans from turkmenistan. Just bottom feeding scum.

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T'way Air

27 June 2025 Sonia

I just flew this airline on June 24th from Tashkent to Seoul. The Korean staff in Tashkent airport told me my checked in luggage will be tranfered automatically to my final destination, on Jeju airline . However the tags were only to Seoul airport. Told them I won’t clear immigration in Seoul so they should be sure about this transfer , they repeated it’s ok. However it WASNT. My luggage was on the carousel in Seoul airport and I had yo picked it up and check in again on jeju aitlines . This is a serious security breach , a lack of professionalism and respect towards the customer m. They also refused to checked in my baby stroller so I had to carry it on board . Be careful if u r planing to book this airline . They also don’t have any email and nobody picks up the phone no provided. Shame on your staff

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Airblue

27 June 2025 Guest

I had an extremely disappointing and distressing experience with Airblue due to the behavior of a staff member named Huma Maqsood. She treated us with unacceptable disrespect, tore our boarding passes, and publicly humiliated my mother in front of other passengers. Instead of resolving the situation professionally, she shouted at us, refused to listen, and fabricated a false story to her colleagues in order to justify her actions. She even went as far as threatening me, which is completely uncalled for from someone in a customer service role.

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Qatar Airways

25 June 2025 Guest

I am not sure this will actually make a difference but i do feel that people should be aware and i hope that the airline will make some changes. I booked tickets for my family well in advance of our planned travel dates. About 3-4 months after i booked the tickets, i received an email from QATAR stating that the tickets had been cancelled because QATAR could not confirm my credit card details. I called the airline and was told that the tickets were cancelled in order to protect me from fraud, i found this odd as my account had already been debited the full amount of the ticket price. The airline also admitted that they had not sent me an email asking me to make contact regarding this issue in advance of them cancelling our tickets. I asked that the tickets be reinstated, QATAR said that they could not do that and went on to say that we needed to buy new tickets. The new tickets cost an additional 25%. I agreed to pay because we were committed to the plans. I might also point out that the first person i spoke to advised me incorrectly, but with absolute conviction, that we would only be getting a partial refund for the tickets that were paid for and that QATAR had cancelled without talking to me first. So, what happened next? well i paid up the extra 25% and the tickets were reissued. I complained about the additional charge and they said that i should write and they will arrange a refund of the difference. I did write, i got an acknowledgement of receipt of my email, but have not heard further about the issue and that was in January 2025 and it is now June 2025. With the war breaking out in Iran in June 2025, i thought i should contact the airline and get advice on the likelihood of the flights being cancelled, understandably their lines were busy. I went onto their app and doubled down, i thought, if service is this bad in economy class, this trip is going to be hell, so i upgraded and paid the difference using Apple Pay. I got a message from the App saying that payment couldn't be processed so i tried again. On my second attempt, the upgrade price had gone up by roughly 20% (within 2-3 minutes of my first attempt) but i thought, it's a family holiday, don't ruin it, just pay up and accept that you will never fly this airline again, so i used Apple Pay again and i got the same error message. On getting the second error message, i decided that i should give it a rest and revisit when things were clearer with the air traffic situation in the Middle East. Before i closed the App down, i went to the home page and found that the upgrade had in fact been processed. I then visited my credit card account and found that i had been charged twice for the upgrade. I contacted the credit card company and they said i needed to wait for the charges to go from pending to processed before i could file a dispute. I waited and in the meantime i tried to contact QATAR without success. I checked my bank account today to find that both charges have been processed and i have filed my dispute. I bet that QATAR will refund me the lower amount and keep the higher amount. Needless to say, this airline might be good inside the aeroplane, but its support structure is really poor and i am starting to wonder if what i am experiencing are bugs in the system or intentional features of the system

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Southwind Airlines

23 June 2025 ahmed morsy

the boarding staff is very rude and didn't want to give me a receipt for cash i payed for extra luggage blus they claimed axtra cash for a mall bag i travel with that goes into any airoplane for free but for them they asked for 30 usd asked about the station manager they said no we dont ve asked about the name of the man was fighting with me they said no they are treating everyone bad i called cutomer service and also no answer how on earth this company workd in a service bath

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Sun Country Airlines

14 June 2025 airlineairport

Sun Country Airlines Reviews show a mix of experiences—many travelers appreciate the budget-friendly fares, but some mention issues with delays and customer service. It’s important to weigh the pros and cons before booking.

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11 June 2025 Brigitte

Plane was chartered by Westjet on 8 June 2025 from London Heathrow to Calgary. An incredible crew, always smiling, fast, no nonsense and knowledgable. Thank you!

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Flair Airlines

11 June 2025 Yana

DO NOT fly with this airline — even if it means paying more to fly with another! It’s been over 5 months since my luggage was lost and I’ve received no proper help or compensation. I emailed several times, called customer service more than three times, and each time they delayed things without any resolution. I was told a supervisor would call me — they never did. I received multiple emails saying my suitcase was at the airport and ready for pickup, but every time I went there, it wasn’t. Before all this, two of my flights were also cancelled, which already caused enough disruption. My suitcase had important documents and essentials that are still missing, and no one has offered a clear explanation or taken responsibility. At this point, I am seriously considering taking legal action with the help of a lawyer. This level of unprofessionalism is unacceptable, and I strongly advise others not to fly with this airline under any circumstances. This experience has also made me fearful of flying in general — I now worry that something like this might happen again

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Delta Air Lines

10 June 2025 Ellen Cronin Badeaux

Delta broke the wheel off my $400 Hartman suitcase on 28 May 2025. I put it back on when the wheel also showed up on the luggage turnstile. Of course it came off again when I returned home on 3 Jun 2025. Delta told me to F-off because I didn't file complaint while on vacation. Great customer service.

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British Airways

10 June 2025 James kellynfo

We are on our third day without our baggage. We immediately lodged a complaint the first day and sent a tracker location of exactly were they were at the Philly airport. British airways could not locate our baggage. I called the Philly airport and was able to talk to a baggage handler who immediately located our luggage. How is it that I could find our luggage and BA could not? We tried to tell BA this information and their response was wait 24 hours. When I talked American Airlines who had our luggage before transferring to BA they said that BA had not reached out to the to locate the baggage - this was after two days of filing a complaint and BA did not bother to try to locate the baggage! I found our baggage, told BA where it was and the status is they have not yet located our baggage! What else am I supposed to do while on vacation on another continent without baggage???

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Allegiant Air

06 June 2025 Paul coppel

Flew to myrtle beach to columbus. On time departure and arrival. We have been sitting on the tarmac at myrtle beach now for 1.5 hours. waiting on a gate. There are empty gates everywhere but Allegiant on has only two gates. One of them is occupied by a broken plane I have now flown allegiant 3 times in the last month. Each and every flight has been more than two hours late. I believe based on turnaround times we will be sittng here for another 1.5 hours minimum. Which means 3 hours on the tarmac. Allegiant is the most incompetent airline operation I have ever encountered. You have lost my business.

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Jin Air

25 May 2025 Guest

I've used many other airlines for the last 30 years due to 3 year round the world trip and living in a few different countries. This airline comes as top in terms of bad and weird service. My experience with the check in process was worst ever. When I handed over my passport, the female staff asked me to give her booking number. Hmm...first time...no other airline asked for booking numbers. Anyway, in hurry, I checked my phone for the confirmation email and I gave her the booking number. Then she asked me if I had an outing ticket from Japan, I said yes, she asked me the details of it. I was never once asked to provide any outing ticket details by any airline in my life. Yes, sometimes, immigration staff asks during the country entrance process, but not an airline. Plus, Japan doesn't require travellers to hold outing ticket to enter the country. I asked the Jin air staff why she needed it. She looked annoyed and rudly said that it was their rule to obtain that info. I was quite annoyed but somehow again, checked my emails and provided the info. She asked me for a Korean phone number. I live in Australia, I don't have a Korean phone number, now can I get on to this flight or not? She said ok. She was very unfriendly, so I checked the counter next to my counter to see how other staff treat their customer. The male staff was very rudely treating a Chinese speaking customer. It is just Jin Air Service. They collect customers' info for no reason but for their own interest and treat their customers as bad as possible. Please avoid this airline!

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