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HOME ⇒ Airline reviews & Traveller opinions


Airline Reviews & Opinions

This page contains reviews about airlines, reflecting their work with passengers and the level of service provided.

To write a review, an opinion or a comment about a specific airline, or to look up reviews for a specific airline, you should browse the World Airline Directory.

Also you can take part in the exchange of views and free discussion of each airline at FORUM.

Latest Airline Reviews & Traveller Opinions

Porter Airlines

31 December 2025 Guest
Consistent delays and miscategorization of reasonings to avoid compensation to travelers. Example: “Crew Not In Position” is being claimed as not within their control… causing 4hr plus delays and
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Blue Bird Airways

27 December 2025 a s
On the flight back they changed the schedule at the last minute and added a "technical" stop on our flight. This results in more than 2 hours delay on our flight, no refunds of any kind. In addition to that, we had a 2nd security check, they said that '20% of the passengers will be checked' I laughed because they checked only us and another pair of people. This was extremely unpleasant reminds of selection that was done on 1939... Never flying again. Suggest to avoid.
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Airblue

24 December 2025 Mr Aziz Ur Rehman
Ticket number 0842317711713 This ticket was made on December 12th.Your staff had offloaded your helpline number, I am fed up with calling your helpline number, the call is not being picked up and you are not refunding me, it is a poor service, I am sorry.
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Qatar Airways

23 December 2025 Moes
I was flying with Qatar Airways from Bangkok to Amsterdam, and what happened was beyond unacceptable. Because I was traveling from a hot country, I was wearing summer clothes and had my winter clothes in a small backpack. Even those personal items — clothing I needed for the flight and arrival — were counted as paid baggage. That is completely insane. Qatar Airways does not allow you to buy a reasonable amount of extra weight. You cannot buy 5 kg. You are forced to buy a minimum of 10 kg, whether you need it or not. In the end, I was charged a shocking USD 440. This happened at the airport, under pressure, knowing I had no choice if I wanted to fly home. That is not customer service — that is exploitation. Counting essential personal items as excess baggage, forcing unnecessary weight purchases, and charging extreme prices feels like being deliberately cheated. I felt misled, trapped, and taken advantage of. For an airline that pretends to be “world class,” this behavior is disgraceful. What happened in Bangkok felt like a deliberate cash grab, not a mistake. I will never trust Qatar Airways again, and I strongly warn other travelers: be extremely careful with their baggage policy — it can cost you hundreds of dollars.
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T'way Air

14 December 2025 Guest
I am extremely disappointed with T’way Air’s handling of a genuine medical case. My wife recently suffered a stroke and was issued an official medical memo from the hospital clearly stating that she is not fit to fly. Despite submitting this documentation, T’way Air rejected her request for a refund, stating that her condition “does not qualify as a medical condition” under their refund policy. I find this response both disturbing and insensitive. A stroke is a serious, life-threatening medical event, and the airline’s refusal to recognise a hospital-certified medical memo raises serious concerns about how they interpret and apply their own policies. There was no attempt to exercise discretion, compassion, or reasonable judgement—only a rigid, template-driven rejection. I would strongly caution travellers—particularly those with elderly family members or underlying health risks—to think carefully before booking with this airline. If unexpected medical emergencies arise, do not expect understanding or support.
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SunExpress

12 December 2025 Guest
Very bad company they actually pick who will they block from online check in so they can scam you on airport and it happened to me. Online chat is very buggy, its made that connections break all the time and online staff is incredibly NOT helpful at all. They disconnect you for no reason without helping you further to resolve the issue to forward you toward airport check in and make your stay in Turkey even more unconvenient, which will wrap up not only my experience but from other people too. Goodluck in the future, cause Im not returning and I can only hope that this message reach out to every person ever trying to book with SUNEXPRESS. I would give 0 stars if possible!
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Winair

04 December 2025 Guest
Disgusting airline
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Neos

02 December 2025 Guest
The most racist airline I have ever encountered. They should be reported for their shocking behaviour- I was thoroughly disgusted by the blatant racism displayed by their staff. Make the airline an all Caucasian airline if you don’t want to cater to non-white passengers. No regard or respect for people of different ethnicities. Ignorant and backwards this airline should be shut down immediately.
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Aer Lingus

30 November 2025 Trish Klamm
Aer lingus are currently advertising flights and sale prices that do not exist. I made a reservation on Nov. 26th and received a booking reference along with a notice saying if I didn't get an email within 24 hours to call them. I called the next day and was told the booking had failed and to make a new reservation. So I did this on Nov. 27th. Same thing happened so I called on the 28th, only to be told this reservation had also failed. I made a third booking on the 28th and same thing again so I called today, 29th, and was again told the booking had failed and the fault was with their partner airline United Airlines. I find this extremely odd as on each booking I chose different dates, different flights and also different connecting airports. I am wanting to book a flight to Dublin from Kansas City and unfortunately there are no direct flights. Aer Lingus should not be showing flight connections and prices, allowing people to make bookings, and then have them call 24 hours later to be told "sorry you don't have a booking". I have used Aer Lingus for years and have never had this experience before, it's disgraceful!
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AirAsia

25 November 2025 Jayshree
During 5 hour flight they didn’t provide water free.
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Malaysia Airlines

23 November 2025 Guest
I would like to.compliment a male malay staff ? Hillman .On 23rd Nov I wanted to do online seating upgrade, Hilman is really helpful. He is polite, courteous ,helpful and know his job very well. He guide me step by step to upgrade my seat. I finally able to upgrade my seat with his help as I am schedule to fly this Wednesday back to London. Thank you, Hilman sorry if I got the spelling wrong and big thank you for helping me. Really appreciate it
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Frontier Airlines

21 November 2025 Rus C
Frontier turned a simple Denver–San Diego trip into a full-blown ordeal. Their gate agent refused to board us before the cutoff, hid her name, vanished, and left us stranded. We missed our rental, paid double for a replacement, and our luggage never arrived — despite multiple BSO offices insisting they “had eyes on it.” We made over 50 calls to Customer Service, BSO offices, and CBS in Atlanta, only to be bounced in circles. Frontier placed a VSUP on our bag without our consent, blocking our claim for days. When we finally spent seven hours completing the claim, Frontier denied it almost instantly. On the way home, they oversold the flight and told me to “figure out” how to get back to Denver or take a 17-hour connection. Only the San Diego agents saved us — Frontier didn’t. Our new rule is simple: If Frontier is the only option, we are not going. Never again. This was the most negligent, disorganized, customer-hostile airline experience we’ve ever endured.
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Royal Air Maroc

19 November 2025 Jewel L.
Do not fly Royal Air Maroc. Terrible experience. Biggest Moroccan scam of an otherwise great trip. They changed the aircraft and our premium seats got downgraded to back of the plane economy - twice. Zero communication. Zero compensation. Ground staff are useless. I think the airline forgets the passengers are people who have rights & who paid for the service. Do not spend your money with the airline.
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Nesma Airlines

17 November 2025 Steve
If this airline lasts at all it will only be because idiots like me who think theyre getting a good deal continue to naively book flights with them. Maybe their staff are great but I will never know. They randomly brought my flight forward by 14 hours such that a fully planned and organised weekend in Cairo was ruined. Who leaves Cairo at 2am after 1 day? Not me. Fully flexible ticket??? How are ZERO alternative flights representative of flexibility? Nope. Avoid these guys like a desert spider. Youll only get bit. Hopefully extinct real soon.
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Sky Express

11 November 2025 Stijn Verstraete
Paid a fee for cabin luggage and a personal item. Only took one bag, but I was still forced to put it under my seat. Not asked, not explained, just unfriendly told to do so. Being 1m88 I chose to take only one item to avoid this. Leg room is dramatic, even without a bag to limit it even more.
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VivaAerobus

31 October 2025 From las vegas
One of the worst experiences traveling. Flight got delayed 6 hours 😑 and when seeking assistance for carry on got the worst customer service who offered no help. Being nice gets you no where with them even after paying their ridiculous fees. Highly recommend using a different airline, the price doesn't justify the time, energy, and resources spent.
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Flydubai

27 October 2025 George
Cei mai slabi. Cred ca au făcut acesta companie pentru a fi un exemplu se servicii proaste. Am avut parte de 6 verificari de documente de la poarta de îmbarcare pana in avion.
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Lufthansa

18 October 2025 Alexandra
I have 14 vouchers as a gift from friends, none of the vouchers I purchased on the Lufhansa website and want to use them have not worked so far! We are talking about vouchers from September and October 2025, so they are current and have not been used before! A message appears Please check the voucher conditions of your voucher. Please redeem the voucher with the airline that issued your voucher. However, all vouchers I had until August 2025 work perfectly! There is some system error, why can't we find out anything about it??! And my previous voucher for ˆ500 after visiting Frankfurt at the airport service office (there was a problem with the voucher, it had a different message) two days later. A message appears that it has been used, when I never used it! This is a scandal and a fraud! Please contact me regarding this matter, you charge money for vouchers that do not work or are used by 3 people and there is no question of hacking your email or giving the number to someone else. No one takes responsibility for this. There aren't. No telephone or e-mail contact for these specific problems.
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AJet

18 October 2025 Subboh Mushtaq
Poor & scammer
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Envoy Air

16 October 2025 The Mahones
Jeida Gonzalez (226111) was the best support services attendant we have ever had. I’m not a huge fan of American Airlines because of the horrible treatment my husband received from a flight attendant named Cheyenne, but now thanks to Jeida’s pleasant demeanor and wonderful care of my husband, my faith in American is restored. Thank you!
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Flyadeal

12 October 2025 Haidar Ali
Worst experience i have in this airline,their boarding staff has a rude behavour, and their supervisors and others team are supporting them. during boarding from madeena to dammam flight their boarding representative was unable to read the ticket PNR number and talking so unprofessional and rudely and due to his this illetrate,UNPROFESSIONAL; and rude behavour i looses my three tickets and then book new tickets in next flight.
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Flynas

30 September 2025 Syed Junaid Javed
It was a horrible experience with this flight. I dont recommend this air carrier at all. They dupe you of money. They have an International flight which does not include luggage. How crazy is that! While no one expects this, people book it for the cheap tickets. You have to pay a premium on the luggage because you are checking in at the last minute. These cheap tricks is the reason I will never fly with this horrible air carrier again. The staff at the airport were very very very rude. They know english and refuse to talk to you acting like they dont know the language. One staff said in english i cant understand you in english while speaking in flow. Imagine a person acting like he does not know english at all and then suddenly says this with precise and good sentence. The cabin staff was also very rude. cabin crew was not willing to listen at all. I have never faced worse situation anywhere yet.
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Eurowings

29 September 2025 Lesya Mayster
Baggage was lost and it’s been 4 days. Filled a claim right away and was told it would be here no longer than 24 hours. Tried calling airport and airline, but all I got was: you have to wait until they reach you by email.
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Air Transat

25 September 2025 David
Flew out of Montreal airport recently with Air Transat. My wife is disabled and wheelchair bound. An employee at the check-in area refused us any help even though we'd prebooked wheelchair assistance. What is wrong with these people. The employee actually argued with us, CLUB customers. Customer service means nothing to them.
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AlbaStar

21 September 2025 Berend
Very slow and chaotic check-in process. Albastar wanted to seat our three year old child somewhere else in the plane because it was fully booked and they do not have an online check in service. Promised help to get seats next to eachother on board, and alarmed the flight crew immediately. They were very passive about it and later denied they knew of the issue. Because the plane would take off soon, I arranged a solution myself with the other passengers which were kind to help and change seats, adressed this to the stewardess which had invested in helping like 1 out of 10. Arrogant reply this is not our problem! Can you imagine seating a 3 year old toddler in a different row somewhere in the plane?! It is absolutely insane.
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Southwest Airlines

17 September 2025 L. Carter
I purchased four tickets for a family vacation. A few weeks later, I had to cancel them, so Southwest issued flight credits to each of our accounts, stating they were non-refundable and non-transferable. When we rebooked, the new tickets were cheaper, so we had unused credits remaining. About a month after our trip, my 14-year-old son received an email saying his flight credit had been transferred to someone else, with a confirmation number included. I immediately contacted Southwest to report what appeared to be fraudulent activity in hopes they could stop or reverse the transfer. Instead, I was given the runaround. The agent said they would “make a note of it” and directed me to file a complaint online. I completed the complaint form and waited a week for a response. In the meantime, I attempted to transfer the other credits into my account, thinking it must be possible since my son’s credit had been transferred without authorization. I was told this was not possible because the credits were non-transferable. When I asked why my son’s was transferable but the others were not, I was told it depended on the original purchase date. I explained all tickets were purchased at the exact same time, but they had no explanation. After hearing nothing back on my complaint, I contacted them again. I asked how someone could transfer the credit if it was supposedly impossible. The response I received was that my only option was to dispute the charge with my credit card company—an answer that made no sense, as the credit card had nothing to do with the transfer. A week or two later, I called again, asked to speak to someone higher up, and explained everything once more. This time I was told the case was “escalated” and that the credit value would be reimbursed in the form of a voucher, though it could take up to four weeks. Two months passed with no resolution. Finally, I received an email saying Southwest would not be reimbursing me in any form because my son’s account did not have a “secret word” set up to prevent unauthorized use. As a result, my son lost his flight credit entirely. To make matters worse, Southwest employees have treated us dismissively—blaming us for not using a security measure we were never informed existed, rather than addressing the clear issue of fraudulent activity and inconsistent handling of credits.
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LIAT

12 September 2025 Guest
Liat is the most shitty airline . I won’t recommend them even if they’re the one flight . They keeping booking and cancelling one’s flight without notifications . It was a back and forth issue with them for a month . Absolute disaster
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Air Arabia

11 September 2025 Guest
I am extremely disappointed with my recent experience with Air Arabia. As a light traveler, I always choose the carry-on option because I don’t require checked baggage. However, I felt completely misled and scammed when I discovered — only at the airport — that Air Arabia counts a handbag or purse as part of the cabin baggage allowance. This was never made clear during booking or on the ticket details. On every other airline I have flown with, a personal item (handbag, laptop bag, or purse) is separate from the cabin bag allowance. To suddenly be told otherwise at the airport, and then asked to pay an exorbitant additional fee, felt like nothing short of a trap to extract more money from passengers. What makes it worse is the lack of transparency: if this is the airline’s policy, it should be clearly communicated at the time of booking, not sprung on customers at the airport when they have no choice. The price I was asked to pay was unreasonable and far above industry norms, which added insult to injury. I left this journey feeling taken advantage of and extremely dissatisfied. Air Arabia should not be treating its customers this way. Hidden rules and outrageous last-minute charges damage trust and push loyal travelers away. Unless this policy is made transparent and fair, I will strongly reconsider ever flying with Air Arabia again and will warn others to avoid the same negative experience.
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Etihad Airways

10 September 2025 Ingo
Sorry to say, but your service is getting worse and worse. Several times we traveled with Etihad. It was ok in the past. But it is the 2nd time that my flight back from Jakarta is cancelled and changed. The first time it was ok as there was a convenient option. But this time??? The flight has been cancelled and changed to be 20h earlier with 9h layover in Abu Dhabi instead of 2h. Our flight from Bali to Jakarta with Air Asia had to be cancelled. And all with a 7 year old kid!!! Alternatives??? Stop in Abu Dhabi and Rome? Great alternative! Help via phone or customer chat to at least get a lounge access or upgrade??? Nothing!!! This was the last time with Etihad! Better with Emirates or Qatar. Etihad is just becoming a soooo poor customer service.
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Rwandair

08 September 2025 Sumayyah
We recieved our baggage after 2 good weeks of waiting. All items rotten, spoilt and broken suitcases. Thanks very much but i want to claim compensation. You customer services personnel are unprofessional, and really they should look for industry to work in. They blocked us on all a possible communication meduims, threatening us and also commanding us to put down the review. If no solution done, we shall also contact their partner airlines to address the incompetence.
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Air Senegal

04 September 2025 Lola
The worst airlines ever, with no customer empathy, 10h28 delayed from Dakar to Paris without anywhere to sleep or food, if you don't want to regret your trip don't take Air Senegal. They don't deserve any star at all.
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InterCaribbean Airways

04 September 2025 Guest
Wished they had a zero rating!!! The one star should’ve been zero but that wasn’t an option This is by far the worst airline I’ve ever travelled with and I wouldn’t recommend. Stick to Caribbean airlines, If I could’ve given them a zero star I would. My partner and I have been waiting over 4 hours without any updates about our flight. When we first arrived it was delayed 1 hour then when we got on the plane there had to call maintenance cause the plane needed hydraulic fluids after which they told us we had to disembark. we’ve been waiting 4 hours without a word from the staff. I could go on and on but what I want to say is to never travel with this airline unless you want to be delayed, lose luggage’s, flight cancel without informing you and lack of communication between the airline and its customers.
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LOT Polish Airlines

04 September 2025 Ivan
shittiest airline I ever encountered. I booked round-trip connected tickets + there was one non-connected round-trip in between. They delayed flight by 1 hour 35 minutes so I saw that I won't manage to get to my next non-connected flight and didn't fly that day. Because of this I had to book next day flight (much more expensive rather than buying weeks befrore) + they canceled my return tickets - because I didn't fly the destination in the first place and they don't count new booking a reason not to cancel. So now I'm basically spending 200$ for nothing, 2 days of vacation ruined and I have no tickets to return from vacation. And they say - we don't owe you anything since we don't care if you miss next flight that is not operated by us. "Thanks" Polish Airlines, hope you go bankrupt someday with this shit.
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Israir Airlines and Tourism

31 August 2025 Ronni Rosenblatt
After countless phone calls, messages and emails i finally made contact with this airline to cancel my ticket. I FOUND A TICKET ON ELAL FOR HALF THE PRICE! I was promised a refund with 21 days with a 100nis penalty. No refund arrived. Never. And it is impossible to contact them BY ANY MEANS. They do not want you to contact them. They just want your money. DO NOT FLY THIS AIRLINE
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Egyptair

31 August 2025 Kamal
One of the worst airlines I have been in. The plane is dirty, it seems they never even vacuumed it between flights.Everything seems old and overused. The flight attendants specially females are very rude to all passengers, they have no respect to elderly or people who don’t know what to do. In Cairo airport the security through our water bottles, and we could not buy water before boarding because there is no water for sale around. There are no water bottles in the plane. When asked for water they gave you a half a cup. Very terrible experience. Avoid it if you can
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Precisionair

30 August 2025 Guest
Truly awful airline. They changed the flight time so we’d miss our connecting flight. Refused to transfer the ticket to an earlier flight, refused to refund, forcing us to buy another ticket to get our connection in time. That flight time was delayed and the check in said we didn’t have a ticket despite literally just buying a new one which took 20 mins to sort. Rude, unhelpful, unprofessional and frankly a rip off merchant. Avoid
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Icelandair

28 August 2025 JoeL
Hopeless. Lost my bag going out, which killed the trip. Gave me a boarding pass for the wrong flight going back. Had to buy another $300 ticket to go home. $35 "refund." Find another way to get where you're going.
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Wizz Air

26 August 2025 Alex
Absolute robbery, and a plain assault on human rights, being denied boarding due to "overbooking" and being put "on standby" at the gate after being dragged from gate to gate at the last minute, and upon checking the airport transcripts they just removed my seat overnight, for which I paid for, and checked in online the night before, which is by no means the passenger's fault, I never agreed to this, and is a violation of the EU citizen and human rights for which they should be revoked their right to operate in the EU and held liable in court for financial and moral damages. 250 EUR is not adequate compensation for this, they should pay me 10x this amount, as I had to book another flight on a short notice that cost me a fortune, and not to mention the additional costs and moral damages due to this scam airline.
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Philippine Airlines

18 August 2025 Guest
This is the first time I’ve traveled via Philippine airlines (not by choice, but because Air Canada’s employees were on strike so flights were cancelled). And I must say Philippine Airlines is the WORST. The customer service is HORRIBLE. The flights are delayed—heck their agents aren’t even sure of the departure time. The agents are RUDE as hell. If you’ve experienced other Airlines, you’ll know how accommodating and friendly the staff is. In addition, their service is so inefficient. PAL shouldn’t even operate anymore if they continue this kind of service. They have to realize that the passengers are paying customers.
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Air Cairo

10 August 2025 Sanaa Abdo
First of all let me say that I am a gold level frequent flyer, I use different airlines in tens of times yearly, so I have an excellent experience in traveling by air. In both my trips with this airline I am going to say million thanks for the great pilots-Captins and for the crew team . I was traveling with two kids in their first experience using this airline in our trip from Amman to Hurghada, it was unbelievable smooth take off and extremely professional landing, the kids were so happy as they felt nothing shaky or scary, we clapped to the pilots in both trips. I raise the hat for them. Captain Hanafi and Captain Yousef you are great pilots. I salute you. Wishing this airline to keep it up. The kind cabin crew, thank you so much for your kindness.
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VietJet Air

06 August 2025 Thu Tran
A Thoroughly Disappointing Experience with Vietjet Air First of all, while Vietjet Air may seem like a budget-friendly option at first glance, don’t be fooled by the initially cheap ticket price. What they don’t tell you upfront is the number of hidden fees you may encounter during check-in. For instance, if you have one carry-on and one personal item, a perfectly reasonable amount of luggage for any airline, they will count *both items* together and impose a strict 7kg total weight limit. Unsurprisingly, this means many passengers end up being charged extra at the last minute. How impressive, right? Second of all, if you’re expecting your flight to be on time, think again. In my experience, Vietjet is *never* punctual. Flight times and gates are constantly changed without proper notice, often at the very last moment. Passengers are left to figure things out for themselves by chasing down airport staff and repeatedly checking information screens. The lack of communication and basic customer support is incredibly frustrating. Third, the seating situation is another major letdown. I paid extra for a seat in the upper front section, hoping for a bit more comfort. However, due to last-minute flight changes (again, without explanation), our assigned seats were changed — and not once did the airline acknowledge the inconvenience or attempt to honor the seat we paid for. No apology, no assistance, no accountability. To be blunt, it felt like they simply didn’t care. Lastly, don’t expect even the most basic courtesy on board. Not even a complimentary cup of water is offered, everything comes at an additional cost. Overall, my experience with Vietjet was disappointing from start to finish. Between hidden fees, poor communication, constant delays, and a lack of basic customer service, I cannot recommend this airline to anyone. It may look affordable on the surface, but in reality, you end up paying much more, both financially and in patience.
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American Airlines

27 July 2025 Arash
Had a memorable experience with American Airlines—helped a patient with a seizure on the way to Maui and another with anaphylaxis on the way back. Grateful everything ended well. AA generously awarded 50,000 miles as a thank-you. Really appreciated their kindness and professionalism.
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Vueling Airlines

24 July 2025 R Davis
Awful, discriminatory airline that treats children and women very poorly. Horrible poorly trained staff.
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AirBaltic

22 July 2025 LC
Pretending to be good quality and price to value. In reality bad with everything, especially the new bag policy. Out of ny last 6 flights half were also delayed
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United Airlines

22 July 2025 Guest
I’m moving from New York to Nevada, and this airline has made what’s already a stressful situation absolutely miserable. I paid over $800 for my ticket plus $150 for my little dog, expecting what they promised: two checked bags (up to 70 pounds each), a carry-on, a personal item, and an upgraded seat near the front—essential for my anxiety and claustrophobia. Instead, it’s been a nonstop hassle. First, I missed my original flight and had to rebook, which should have been straightforward, but instead I got slammed with ridiculous extra baggage fees for a tiny bag that should’ve been included. That one surprise cost forced me to delay my trip until I could scrape together the cash. Even after getting $700+ in travel credit, it’s been nothing but runaround when I try to actually use what I paid for. Every rep I talk to gives me a different story or pushes me off to someone else. Despite the money I paid for my dog’s fare, someone still tried to double-charge me for her. On top of everything, they downgraded my seat to a cramped window spot when what I PAID for was a bigger, more comfortable seat by the front—something I absolutely need because of my medical needs. My last flight with them was pure misery for these exact reasons, and now they’re repeating it. All I want is the simple, basic service I paid for: let me bring my dog, give me both checked bags for free, and put me in the seat I paid extra to get—WITHOUT tacking on more ridiculous fees and excuses. I’m tired of being nickel-and-dimed and ignored. I wouldn’t trust this company again and wouldn’t recommend them to anyone who actually expects to get what they pay for. Save your money, your nerves, and your sanity—choose a different airline.
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Pegasus Airlines

17 July 2025 Dino
I don’t know where to begin, but I would definitely advise you to stay away from Air Line for the past two weeks after the cancellation flight on the 9th of July I’ve been begging them. I’ve been calling them every day because originally I bought the ticket from the third-party but still it’s the airline that I’ve booked with. I’ve explained that this is not a holiday, my wife and kids need to go to Tehran because my sister-in-law has been discharged from the hospital and she’s been given Max three weeks to live I’ve been crying I’ve sent all the medical reports I’ve sent emails of opening cases and they give you hope and then the ring back and tell you the same thing after three days of running around I’m waiting they are rude they are heartless. It doesn’t matter what you say to them. They will not help you. The only thing that I care about is the money and nothing else and they keep on telling you I’m sorry. Go back to agency very rude coldhearted honestly pay a bit extra go to a different airline I never ever had any problem every single year my wife and kids fly out for summertime and I’ve never ever had any problem with any of these airlines except this it’s the nightmare please please I’m begging you to avoid getting ticket from these guys even though if he’s hundred pound £200 £300 cheaper please stay away from them the play with peoples feeling they don’t care honestly it is absolutely nightmare. I’ve been begging them I’ve been crying I’ve been begging them over and over again but they just ignore you as I’m giving you this message at 7:30 in the morning for the last two days they’ve been telling me we’re having an emergency meeting. There’s a human life in the middle they give you hope and everything and called last night I was crying my eyes out that my sister-in-law has got worse. And I said we are doing everything in my power to get your ticket sorted out for you. They will call you first thing in the morning and hopefully everything will be okay. I just got a phone call and the only thing I got say sorry because she bought the tickets from agency we cannot do anything in the new this from the beginning And just repeating and repeating over again playing with people feeling please please stay away from these guys
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Eva Air

06 July 2025 laura
I have lost the enthusiasm to try Eva Air. It charged me ˆ. 120,00 because of the extra baggage size: 9 cm over than what allowed but it was not written on their ticket but in their website only.
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Turkish Airlines

03 July 2025 Guest
Very bad experience with Turkish airlines. They lost my bags, and refuse to provide any financial compensation. Even after going through the long process of declaring items in my luggage that Turkish airlines threw away, I still have not heard from any date for my compensation; it's going on two years. I do not recommend Turkish airlines to anyone. My case will be going to court, to expose Turkish airline for treating customers very poorly!!
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LATAM Airlines

01 July 2025 C N
I booked my round trip to Cusco, Peru in February. My trip started on 6/17. I missed my flight from Lima to Cusco because of having to gather checked luggage and re-check them in as well as go to customs. By the time all was done, I missed my connecting flight. I was able to get another flight with no charge. However, the next day, Latam refunded my return flight without my consent. I was not online during the time the request went through, but they are insisting I requested the refund. They will not give me any proof of this either. The only way to address this as I was in a different country from my home country was to call them. I had to borrow a phone and get disconnected multiple times. I explained what happened to the person on the phone and they agreed to rebook my flight...for DOUBLE what the amount was they refunded me for. I would not accept this and asked for a manager. This was at 8am in the morning and they said there was not anyone available. I spent the rest of the day looking for affordable flights back to the USA. This caused much stress at the end of my trip. I created a case in the LATAM help center and they said they could not offer me anything (the difference between the refund and what I needed to pay for my return flight home). They have not offered any evidence of why and who initiated the refund. I was not physically able to even do this!
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Turkmenistan Airlines

28 June 2025 Jake
The worst airline. The cabin crew were just filth. Absolutely unfriendly. But what would you expect from those sub humans from turkmenistan. Just bottom feeding scum.
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