Airline Reviews & Opinions

Flyadeal

13 February 2026 KUMARAN

All the comments mentioned above are 100% true. The fare appears lower at the time of booking, but there are many hidden charges. You cannot process the boarding pass online. After reaching the counter, we have to pay SAR 30 per person, which seems to be deliberately programmed into their website.

 

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Nesma Airlines

01 February 2026 Guest

My checked baggage arrived badly damaged and I reported it immediately at the airport, following the proper procedure. Since then, I’ve contacted customer service repeatedly and submitted all requested documents, yet it is still not resolved and, to this day, no one has given me a clear answer. Being asked again and again to resend information that was already provided is unacceptable and shows a complete lack of follow-up. The flight itself was fine, but the post-travel support has been extremely disappointing — this claim has been handled in a careless and unprofessional way, and I expected far better.

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Air France

31 January 2026 Guest

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Egyptair

31 January 2026 Guest

I will never fly with EgyptAir again, and I will strongly advise everyone I know to do the same. My flight from Hurghada to Cairo was severely delayed—by more than three hours—which resulted in my departure from Cairo being pushed back by 13 hours. The airport staff promised me a hotel stay in Cairo, but the staff there were completely unaware of the situation. They passed the buck between departments, forcing me to spend the night at the airport without any food. Due to the lack of rest, I suffered from dizziness and vomiting. Furthermore, I had to spend extra money buying my own food. When I contacted the official Hurghada airport authority regarding this, they actually claimed to have no knowledge of their staff's actions. Without a doubt, this is the worst airline there is. I reserve the right to pursue legal action to protect my interests. My complaints will continue until Hurghada Airport provides full compensation for my financial losses."

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Turkish Airlines

31 January 2026 Awad

تأخرت الرحلة قليلاً، لكننا عوضنا ذلك الوقت في الجو. ما أثار إعجابي حقاً هو خطاب القبطان المطمئن والمبثوق للثقة أثناء الاضطراب الجوي. تجربة طاقم قمرة القيادة تجعلك تشعر بالأمان حتى أثناء مثل هذا الاضطراب الجوي.

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Air Arabia

30 January 2026 Guest

i dont recomend air arabia , as i felt indesecent behaviour from kozhikode airport air arabia staffs in my last trip

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Winair

27 January 2026 Eddie Sitt

Very Strong / Warning Others Avoid Winair if you have any connection to make. Our flight was canceled with little to no notice, zero proactive communication, and no real assistance offered. Because Winair was handling our luggage, the cancellation caused us to miss an international connection and created unnecessary stress and chaos. Staff were unhelpful and dismissive, and there was no accountability or clear rebooking support. This airline shows no respect for passengers’ time, plans, or connections. I would not fly Winair again and strongly advise others to look for alternatives.

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AirAsia

22 January 2026 Mohammad

Bad airline and staffs, rude staffs, I bought extra baggage allowance and I went over just by 1kg and they wanted to charge 120RM, why? Other airlines don’t say anything just for 1kg, plus my partner was also travelling with me. Plane food was bad and bland. I traveled over 100 airlines and no airlines ever said I cannot bring outside food inside the plane, I bought a coffee and cake from costa and the rude female air hostess said I cannot eat it, why? I would never use AirAsia again, plus old and dirty planes….

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Wizz Air

14 January 2026 Guest

the worst company in the world, without a shred of care for passengers, leaves you in the lurch. and extremely unreachable. never again with them

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Fly Jordan

10 January 2026 Guest23

am writing to express my deep dissatisfaction with my recent Royal Jordanian flight last week, which was unfortunately a very disappointing and stressful experience from the moment I boarded the aircraft. The cabin crew service was extremely poor. One of the stewards, who appeared to be Indonesian, consistently showed an angry and unfriendly attitude throughout the flight. She remained standing for long periods without assisting passengers, and it genuinely felt as though providing service—especially food—was being done as a favor rather than as part of her responsibility. The situation became even more unacceptable during meal service. When I requested chicken, I was told in a very rude and careless manner: “We don’t have chicken, sir. You only have lasagna. Eat it or hit your head on the wall.” This comment was shocking, disrespectful, and completely unprofessional. What made this even worse is that shortly afterward, a passenger seated near me approached a Jordanian crew member and was served chicken without any issue. This inconsistency and unfair treatment were ridiculous and unacceptable. Another serious concern was the condition of the aircraft’s restroom. Due to the poor food and service, many passengers needed to use the WC, yet there was only one functioning toilet for all passengers. A long queue of both male and female passengers formed. The restroom door was broken and felt unsafe, as if it could fall at any moment. Additionally, the toilet was extremely dirty, and the unpleasant smell spread throughout the cabin, especially since it was located next to the kitchen. This created an unhealthy and unbearable environment for the rest of the flight. The only positive aspect of this journey was the professionalism of the pilot. The takeoff and landing were smooth and well-handled, and I truly commend the pilot for that. Overall, this was a horrible trip with very poor service and an unprofessional crew. Personally, I would rather pay more and choose another airline than ever fly with Royal Jordanian again unless serious improvements are made. I hope this complaint is taken seriously and addressed to ensure better service and passenger care in the future.

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Ethiopian Airlines

10 January 2026 Guest

Dodgy!!! The airline refused to let me bored the flight, stating that I was over the luggage limit which was not the case. The airline baggage policy says 2x 23kg checked in which were fine. Then it has a carry-on which is 7kg and an additional personal item not exceeding 5kg, they refused me access to the stating that I am. Only allowed 1 bag at 7kg and suggested I throw everything else away including my laptop. They then complained that I was wearing 2 jackets when it was 5 degrees. The flight was clearly overbooked with all seats selected. Furthermore Nigerians/Ethiopians were standing outside the boarding gates asking people to pay them to get through the baggage, several of them stating that this is there business, seems very dodgy to me that they are able to get through what officials incorrectly claim to be over.

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Royal Air Maroc

08 January 2026 Guest-MK

Air Maroc airline, never again. Despite the great vacation in Morocco, Air Maroc airline was a very bad experience. They cancelled my flight; I guess they have given my seat to someone else. and I had to spend one more night in Casa out of pocket. I tried to reach out many times, but the line got disconnected. The Expedia agent was very friendly and helped me to get a next-day flight. Now I'm trying to get a refund for my cancelled flight and the cost I paid for the extra night, but again they are not answering the phone calls. I submitted a claim request online, but no response yet.

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Flydubai

08 January 2026 Guest

❌ EXTREMELY NEGATIVE EXPERIENCE WITH FLYDUBAI: NEVER AGAIN! Route: Prague (PRG) – Dubai (DXB) – Kochi (COK) The Problem: During our trip with Flydubai, three of our checked bags suffered violent forced entry, resulting in the total destruction of the TSA locks and zippers. The bags are now completely unusable and cannot be secured. This was not normal wear and tear; it was clear, forceful tampering that likely occurred during transit screening. Flydubai's Response: The airline showed an absolute failure of customer service and responsibility. Despite providing clear photographic evidence of the destroyed locking mechanisms: They repeatedly rejected the claim. They intentionally ignored the severity of the violent damage. They dismissed the entire case by claiming the destruction of locks and zipper components was merely "normal wear and tear." Conclusion: If you value the security of your luggage and expect accountability when it is clearly destroyed, AVOID FLYDUBAI! This company shirks liability even in cases of evident and deliberate destruction of security features. RATING: 0/5 Stars. NEVER AGAIN!

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Porter Airlines

31 December 2025 Guest

Consistent delays and miscategorization of reasonings to avoid compensation to travelers. Example: “Crew Not In Position” is being claimed as not within their control… causing 4hr plus delays and

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Blue Bird Airways

27 December 2025 a s

On the flight back they changed the schedule at the last minute and added a "technical" stop on our flight. This results in more than 2 hours delay on our flight, no refunds of any kind. In addition to that, we had a 2nd security check, they said that '20% of the passengers will be checked' I laughed because they checked only us and another pair of people. This was extremely unpleasant reminds of selection that was done on 1939... Never flying again. Suggest to avoid.

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Airblue

24 December 2025 Mr Aziz Ur Rehman

Ticket number 0842317711713 This ticket was made on December 12th.Your staff had offloaded your helpline number, I am fed up with calling your helpline number, the call is not being picked up and you are not refunding me, it is a poor service, I am sorry.

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Qatar Airways

23 December 2025 Moes

I was flying with Qatar Airways from Bangkok to Amsterdam, and what happened was beyond unacceptable. Because I was traveling from a hot country, I was wearing summer clothes and had my winter clothes in a small backpack. Even those personal items — clothing I needed for the flight and arrival — were counted as paid baggage. That is completely insane. Qatar Airways does not allow you to buy a reasonable amount of extra weight. You cannot buy 5 kg. You are forced to buy a minimum of 10 kg, whether you need it or not. In the end, I was charged a shocking USD 440. This happened at the airport, under pressure, knowing I had no choice if I wanted to fly home. That is not customer service — that is exploitation. Counting essential personal items as excess baggage, forcing unnecessary weight purchases, and charging extreme prices feels like being deliberately cheated. I felt misled, trapped, and taken advantage of. For an airline that pretends to be “world class,” this behavior is disgraceful. What happened in Bangkok felt like a deliberate cash grab, not a mistake. I will never trust Qatar Airways again, and I strongly warn other travelers: be extremely careful with their baggage policy — it can cost you hundreds of dollars.

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T'way Air

14 December 2025 Guest

I am extremely disappointed with T’way Air’s handling of a genuine medical case. My wife recently suffered a stroke and was issued an official medical memo from the hospital clearly stating that she is not fit to fly. Despite submitting this documentation, T’way Air rejected her request for a refund, stating that her condition “does not qualify as a medical condition” under their refund policy. I find this response both disturbing and insensitive. A stroke is a serious, life-threatening medical event, and the airline’s refusal to recognise a hospital-certified medical memo raises serious concerns about how they interpret and apply their own policies. There was no attempt to exercise discretion, compassion, or reasonable judgement—only a rigid, template-driven rejection. I would strongly caution travellers—particularly those with elderly family members or underlying health risks—to think carefully before booking with this airline. If unexpected medical emergencies arise, do not expect understanding or support.

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SunExpress

12 December 2025 Guest

Very bad company they actually pick who will they block from online check in so they can scam you on airport and it happened to me. Online chat is very buggy, its made that connections break all the time and online staff is incredibly NOT helpful at all. They disconnect you for no reason without helping you further to resolve the issue to forward you toward airport check in and make your stay in Turkey even more unconvenient, which will wrap up not only my experience but from other people too. Goodluck in the future, cause Im not returning and I can only hope that this message reach out to every person ever trying to book with SUNEXPRESS. I would give 0 stars if possible!

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Neos

02 December 2025 Guest

The most racist airline I have ever encountered. They should be reported for their shocking behaviour- I was thoroughly disgusted by the blatant racism displayed by their staff. Make the airline an all Caucasian airline if you don’t want to cater to non-white passengers. No regard or respect for people of different ethnicities. Ignorant and backwards this airline should be shut down immediately.

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Aer Lingus

30 November 2025 Trish Klamm

Aer lingus are currently advertising flights and sale prices that do not exist. I made a reservation on Nov. 26th and received a booking reference along with a notice saying if I didn't get an email within 24 hours to call them. I called the next day and was told the booking had failed and to make a new reservation. So I did this on Nov. 27th. Same thing happened so I called on the 28th, only to be told this reservation had also failed. I made a third booking on the 28th and same thing again so I called today, 29th, and was again told the booking had failed and the fault was with their partner airline United Airlines. I find this extremely odd as on each booking I chose different dates, different flights and also different connecting airports. I am wanting to book a flight to Dublin from Kansas City and unfortunately there are no direct flights. Aer Lingus should not be showing flight connections and prices, allowing people to make bookings, and then have them call 24 hours later to be told "sorry you don't have a booking". I have used Aer Lingus for years and have never had this experience before, it's disgraceful!

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Malaysia Airlines

23 November 2025 Guest

I would like to.compliment a male malay staff ? Hillman .On 23rd Nov I wanted to do online seating upgrade, Hilman is really helpful. He is polite, courteous ,helpful and know his job very well. He guide me step by step to upgrade my seat. I finally able to upgrade my seat with his help as I am schedule to fly this Wednesday back to London. Thank you, Hilman sorry if I got the spelling wrong and big thank you for helping me. Really appreciate it

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Frontier Airlines

21 November 2025 Rus C

Frontier turned a simple Denver–San Diego trip into a full-blown ordeal. Their gate agent refused to board us before the cutoff, hid her name, vanished, and left us stranded. We missed our rental, paid double for a replacement, and our luggage never arrived — despite multiple BSO offices insisting they “had eyes on it.” We made over 50 calls to Customer Service, BSO offices, and CBS in Atlanta, only to be bounced in circles. Frontier placed a VSUP on our bag without our consent, blocking our claim for days. When we finally spent seven hours completing the claim, Frontier denied it almost instantly. On the way home, they oversold the flight and told me to “figure out” how to get back to Denver or take a 17-hour connection. Only the San Diego agents saved us — Frontier didn’t. Our new rule is simple: If Frontier is the only option, we are not going. Never again. This was the most negligent, disorganized, customer-hostile airline experience we’ve ever endured.

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Sky Express

11 November 2025 Stijn Verstraete

Paid a fee for cabin luggage and a personal item. Only took one bag, but I was still forced to put it under my seat. Not asked, not explained, just unfriendly told to do so. Being 1m88 I chose to take only one item to avoid this. Leg room is dramatic, even without a bag to limit it even more.

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VivaAerobus

31 October 2025 From las vegas

One of the worst experiences traveling. Flight got delayed 6 hours 😑 and when seeking assistance for carry on got the worst customer service who offered no help. Being nice gets you no where with them even after paying their ridiculous fees. Highly recommend using a different airline, the price doesn't justify the time, energy, and resources spent.

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Lufthansa

18 October 2025 Alexandra

I have 14 vouchers as a gift from friends, none of the vouchers I purchased on the Lufhansa website and want to use them have not worked so far! We are talking about vouchers from September and October 2025, so they are current and have not been used before! A message appears Please check the voucher conditions of your voucher. Please redeem the voucher with the airline that issued your voucher. However, all vouchers I had until August 2025 work perfectly! There is some system error, why can't we find out anything about it??! And my previous voucher for ˆ500 after visiting Frankfurt at the airport service office (there was a problem with the voucher, it had a different message) two days later. A message appears that it has been used, when I never used it! This is a scandal and a fraud! Please contact me regarding this matter, you charge money for vouchers that do not work or are used by 3 people and there is no question of hacking your email or giving the number to someone else. No one takes responsibility for this. There aren't. No telephone or e-mail contact for these specific problems.

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AJet

18 October 2025 Subboh Mushtaq

Poor & scammer

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Envoy Air

16 October 2025 The Mahones

Jeida Gonzalez (226111) was the best support services attendant we have ever had. I’m not a huge fan of American Airlines because of the horrible treatment my husband received from a flight attendant named Cheyenne, but now thanks to Jeida’s pleasant demeanor and wonderful care of my husband, my faith in American is restored. Thank you!

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Flynas

30 September 2025 Syed Junaid Javed

It was a horrible experience with this flight. I dont recommend this air carrier at all. They dupe you of money. They have an International flight which does not include luggage. How crazy is that! While no one expects this, people book it for the cheap tickets. You have to pay a premium on the luggage because you are checking in at the last minute. These cheap tricks is the reason I will never fly with this horrible air carrier again. The staff at the airport were very very very rude. They know english and refuse to talk to you acting like they dont know the language. One staff said in english i cant understand you in english while speaking in flow. Imagine a person acting like he does not know english at all and then suddenly says this with precise and good sentence. The cabin staff was also very rude. cabin crew was not willing to listen at all. I have never faced worse situation anywhere yet.

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Eurowings

29 September 2025 Lesya Mayster

Baggage was lost and it’s been 4 days. Filled a claim right away and was told it would be here no longer than 24 hours. Tried calling airport and airline, but all I got was: you have to wait until they reach you by email.

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Air Transat

25 September 2025 David

Flew out of Montreal airport recently with Air Transat. My wife is disabled and wheelchair bound. An employee at the check-in area refused us any help even though we'd prebooked wheelchair assistance. What is wrong with these people. The employee actually argued with us, CLUB customers. Customer service means nothing to them.

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AlbaStar

21 September 2025 Berend

Very slow and chaotic check-in process. Albastar wanted to seat our three year old child somewhere else in the plane because it was fully booked and they do not have an online check in service. Promised help to get seats next to eachother on board, and alarmed the flight crew immediately. They were very passive about it and later denied they knew of the issue. Because the plane would take off soon, I arranged a solution myself with the other passengers which were kind to help and change seats, adressed this to the stewardess which had invested in helping like 1 out of 10. Arrogant reply this is not our problem! Can you imagine seating a 3 year old toddler in a different row somewhere in the plane?! It is absolutely insane.

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Southwest Airlines

17 September 2025 L. Carter

I purchased four tickets for a family vacation. A few weeks later, I had to cancel them, so Southwest issued flight credits to each of our accounts, stating they were non-refundable and non-transferable. When we rebooked, the new tickets were cheaper, so we had unused credits remaining. About a month after our trip, my 14-year-old son received an email saying his flight credit had been transferred to someone else, with a confirmation number included. I immediately contacted Southwest to report what appeared to be fraudulent activity in hopes they could stop or reverse the transfer. Instead, I was given the runaround. The agent said they would “make a note of it” and directed me to file a complaint online. I completed the complaint form and waited a week for a response. In the meantime, I attempted to transfer the other credits into my account, thinking it must be possible since my son’s credit had been transferred without authorization. I was told this was not possible because the credits were non-transferable. When I asked why my son’s was transferable but the others were not, I was told it depended on the original purchase date. I explained all tickets were purchased at the exact same time, but they had no explanation. After hearing nothing back on my complaint, I contacted them again. I asked how someone could transfer the credit if it was supposedly impossible. The response I received was that my only option was to dispute the charge with my credit card company—an answer that made no sense, as the credit card had nothing to do with the transfer. A week or two later, I called again, asked to speak to someone higher up, and explained everything once more. This time I was told the case was “escalated” and that the credit value would be reimbursed in the form of a voucher, though it could take up to four weeks. Two months passed with no resolution. Finally, I received an email saying Southwest would not be reimbursing me in any form because my son’s account did not have a “secret word” set up to prevent unauthorized use. As a result, my son lost his flight credit entirely. To make matters worse, Southwest employees have treated us dismissively—blaming us for not using a security measure we were never informed existed, rather than addressing the clear issue of fraudulent activity and inconsistent handling of credits.

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LIAT

12 September 2025 Guest

Liat is the most shitty airline . I won’t recommend them even if they’re the one flight . They keeping booking and cancelling one’s flight without notifications . It was a back and forth issue with them for a month . Absolute disaster

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Etihad Airways

10 September 2025 Ingo

Sorry to say, but your service is getting worse and worse. Several times we traveled with Etihad. It was ok in the past. But it is the 2nd time that my flight back from Jakarta is cancelled and changed. The first time it was ok as there was a convenient option. But this time??? The flight has been cancelled and changed to be 20h earlier with 9h layover in Abu Dhabi instead of 2h. Our flight from Bali to Jakarta with Air Asia had to be cancelled. And all with a 7 year old kid!!! Alternatives??? Stop in Abu Dhabi and Rome? Great alternative! Help via phone or customer chat to at least get a lounge access or upgrade??? Nothing!!! This was the last time with Etihad! Better with Emirates or Qatar. Etihad is just becoming a soooo poor customer service.

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Rwandair

08 September 2025 Sumayyah

We recieved our baggage after 2 good weeks of waiting. All items rotten, spoilt and broken suitcases. Thanks very much but i want to claim compensation. You customer services personnel are unprofessional, and really they should look for industry to work in. They blocked us on all a possible communication meduims, threatening us and also commanding us to put down the review. If no solution done, we shall also contact their partner airlines to address the incompetence.

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Air Senegal

04 September 2025 Lola

The worst airlines ever, with no customer empathy, 10h28 delayed from Dakar to Paris without anywhere to sleep or food, if you don't want to regret your trip don't take Air Senegal. They don't deserve any star at all.

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InterCaribbean Airways

04 September 2025 Guest

Wished they had a zero rating!!! The one star should’ve been zero but that wasn’t an option This is by far the worst airline I’ve ever travelled with and I wouldn’t recommend. Stick to Caribbean airlines, If I could’ve given them a zero star I would. My partner and I have been waiting over 4 hours without any updates about our flight. When we first arrived it was delayed 1 hour then when we got on the plane there had to call maintenance cause the plane needed hydraulic fluids after which they told us we had to disembark. we’ve been waiting 4 hours without a word from the staff. I could go on and on but what I want to say is to never travel with this airline unless you want to be delayed, lose luggage’s, flight cancel without informing you and lack of communication between the airline and its customers.

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LOT Polish Airlines

04 September 2025 Ivan

shittiest airline I ever encountered. I booked round-trip connected tickets + there was one non-connected round-trip in between. They delayed flight by 1 hour 35 minutes so I saw that I won't manage to get to my next non-connected flight and didn't fly that day. Because of this I had to book next day flight (much more expensive rather than buying weeks befrore) + they canceled my return tickets - because I didn't fly the destination in the first place and they don't count new booking a reason not to cancel. So now I'm basically spending 200$ for nothing, 2 days of vacation ruined and I have no tickets to return from vacation. And they say - we don't owe you anything since we don't care if you miss next flight that is not operated by us. "Thanks" Polish Airlines, hope you go bankrupt someday with this shit.

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Israir Airlines and Tourism

31 August 2025 Ronni Rosenblatt

After countless phone calls, messages and emails i finally made contact with this airline to cancel my ticket. I FOUND A TICKET ON ELAL FOR HALF THE PRICE! I was promised a refund with 21 days with a 100nis penalty. No refund arrived. Never. And it is impossible to contact them BY ANY MEANS. They do not want you to contact them. They just want your money. DO NOT FLY THIS AIRLINE

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Precisionair

30 August 2025 Guest

Truly awful airline. They changed the flight time so we’d miss our connecting flight. Refused to transfer the ticket to an earlier flight, refused to refund, forcing us to buy another ticket to get our connection in time. That flight time was delayed and the check in said we didn’t have a ticket despite literally just buying a new one which took 20 mins to sort. Rude, unhelpful, unprofessional and frankly a rip off merchant. Avoid

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Icelandair

28 August 2025 JoeL

Hopeless. Lost my bag going out, which killed the trip. Gave me a boarding pass for the wrong flight going back. Had to buy another $300 ticket to go home. $35 "refund." Find another way to get where you're going.

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Philippine Airlines

18 August 2025 Guest

This is the first time I’ve traveled via Philippine airlines (not by choice, but because Air Canada’s employees were on strike so flights were cancelled). And I must say Philippine Airlines is the WORST. The customer service is HORRIBLE. The flights are delayed—heck their agents aren’t even sure of the departure time. The agents are RUDE as hell. If you’ve experienced other Airlines, you’ll know how accommodating and friendly the staff is. In addition, their service is so inefficient. PAL shouldn’t even operate anymore if they continue this kind of service. They have to realize that the passengers are paying customers.

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Air Cairo

10 August 2025 Sanaa Abdo

First of all let me say that I am a gold level frequent flyer, I use different airlines in tens of times yearly, so I have an excellent experience in traveling by air. In both my trips with this airline I am going to say million thanks for the great pilots-Captins and for the crew team . I was traveling with two kids in their first experience using this airline in our trip from Amman to Hurghada, it was unbelievable smooth take off and extremely professional landing, the kids were so happy as they felt nothing shaky or scary, we clapped to the pilots in both trips. I raise the hat for them. Captain Hanafi and Captain Yousef you are great pilots. I salute you. Wishing this airline to keep it up. The kind cabin crew, thank you so much for your kindness.

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VietJet Air

06 August 2025 Thu Tran

A Thoroughly Disappointing Experience with Vietjet Air First of all, while Vietjet Air may seem like a budget-friendly option at first glance, don’t be fooled by the initially cheap ticket price. What they don’t tell you upfront is the number of hidden fees you may encounter during check-in. For instance, if you have one carry-on and one personal item, a perfectly reasonable amount of luggage for any airline, they will count *both items* together and impose a strict 7kg total weight limit. Unsurprisingly, this means many passengers end up being charged extra at the last minute. How impressive, right? Second of all, if you’re expecting your flight to be on time, think again. In my experience, Vietjet is *never* punctual. Flight times and gates are constantly changed without proper notice, often at the very last moment. Passengers are left to figure things out for themselves by chasing down airport staff and repeatedly checking information screens. The lack of communication and basic customer support is incredibly frustrating. Third, the seating situation is another major letdown. I paid extra for a seat in the upper front section, hoping for a bit more comfort. However, due to last-minute flight changes (again, without explanation), our assigned seats were changed — and not once did the airline acknowledge the inconvenience or attempt to honor the seat we paid for. No apology, no assistance, no accountability. To be blunt, it felt like they simply didn’t care. Lastly, don’t expect even the most basic courtesy on board. Not even a complimentary cup of water is offered, everything comes at an additional cost. Overall, my experience with Vietjet was disappointing from start to finish. Between hidden fees, poor communication, constant delays, and a lack of basic customer service, I cannot recommend this airline to anyone. It may look affordable on the surface, but in reality, you end up paying much more, both financially and in patience.

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American Airlines

27 July 2025 Arash

Had a memorable experience with American Airlines—helped a patient with a seizure on the way to Maui and another with anaphylaxis on the way back. Grateful everything ended well. AA generously awarded 50,000 miles as a thank-you. Really appreciated their kindness and professionalism.

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Vueling Airlines

24 July 2025 R Davis

Awful, discriminatory airline that treats children and women very poorly. Horrible poorly trained staff.

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AirBaltic

22 July 2025 LC

Pretending to be good quality and price to value. In reality bad with everything, especially the new bag policy. Out of ny last 6 flights half were also delayed

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United Airlines

22 July 2025 Guest

I’m moving from New York to Nevada, and this airline has made what’s already a stressful situation absolutely miserable. I paid over $800 for my ticket plus $150 for my little dog, expecting what they promised: two checked bags (up to 70 pounds each), a carry-on, a personal item, and an upgraded seat near the front—essential for my anxiety and claustrophobia. Instead, it’s been a nonstop hassle. First, I missed my original flight and had to rebook, which should have been straightforward, but instead I got slammed with ridiculous extra baggage fees for a tiny bag that should’ve been included. That one surprise cost forced me to delay my trip until I could scrape together the cash. Even after getting $700+ in travel credit, it’s been nothing but runaround when I try to actually use what I paid for. Every rep I talk to gives me a different story or pushes me off to someone else. Despite the money I paid for my dog’s fare, someone still tried to double-charge me for her. On top of everything, they downgraded my seat to a cramped window spot when what I PAID for was a bigger, more comfortable seat by the front—something I absolutely need because of my medical needs. My last flight with them was pure misery for these exact reasons, and now they’re repeating it. All I want is the simple, basic service I paid for: let me bring my dog, give me both checked bags for free, and put me in the seat I paid extra to get—WITHOUT tacking on more ridiculous fees and excuses. I’m tired of being nickel-and-dimed and ignored. I wouldn’t trust this company again and wouldn’t recommend them to anyone who actually expects to get what they pay for. Save your money, your nerves, and your sanity—choose a different airline.

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Pegasus Airlines

17 July 2025 Dino

I don’t know where to begin, but I would definitely advise you to stay away from Air Line for the past two weeks after the cancellation flight on the 9th of July I’ve been begging them. I’ve been calling them every day because originally I bought the ticket from the third-party but still it’s the airline that I’ve booked with. I’ve explained that this is not a holiday, my wife and kids need to go to Tehran because my sister-in-law has been discharged from the hospital and she’s been given Max three weeks to live I’ve been crying I’ve sent all the medical reports I’ve sent emails of opening cases and they give you hope and then the ring back and tell you the same thing after three days of running around I’m waiting they are rude they are heartless. It doesn’t matter what you say to them. They will not help you. The only thing that I care about is the money and nothing else and they keep on telling you I’m sorry. Go back to agency very rude coldhearted honestly pay a bit extra go to a different airline I never ever had any problem every single year my wife and kids fly out for summertime and I’ve never ever had any problem with any of these airlines except this it’s the nightmare please please I’m begging you to avoid getting ticket from these guys even though if he’s hundred pound £200 £300 cheaper please stay away from them the play with peoples feeling they don’t care honestly it is absolutely nightmare. I’ve been begging them I’ve been crying I’ve been begging them over and over again but they just ignore you as I’m giving you this message at 7:30 in the morning for the last two days they’ve been telling me we’re having an emergency meeting. There’s a human life in the middle they give you hope and everything and called last night I was crying my eyes out that my sister-in-law has got worse. And I said we are doing everything in my power to get your ticket sorted out for you. They will call you first thing in the morning and hopefully everything will be okay. I just got a phone call and the only thing I got say sorry because she bought the tickets from agency we cannot do anything in the new this from the beginning And just repeating and repeating over again playing with people feeling please please stay away from these guys

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