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Home / World airlines / Malaysia / Malaysia Airlines

Malaysia Airlines

Country: Malaysia
National airline of Malaysia, extensive domestic and international services
IATA code: MH
ICAO code: MAS
Membership in the alliance: Oneworld
Head office: 3rd Floor, Admin Building 1, MAS Complex A, Sultan Abdul Aziz Shah Airport, 47200 Subang Selangor, Wilayah Persekutuan, 50250, Malaysia
Phone number: +60 3 7843 3000
Fax number: +60 3 7847 3171
E-mail: tanwf@mas.com.my
Web-site: www.malaysiaairlines.com
Year established: 1947
Main bases and hubs: Kota Kinabalu International, Kuala Lumpur International, Kuching International, Penang International
Fleet: Airbus A330-200, Airbus A330-300, Airbus A350-900, Airbus A380, Boeing 737-400, Boeing 737-800, Boeing 747-400, Boeing 777-200

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Malaysia Airlines. Airline code, web site, phone, reviews and opinions.
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Reviews & Opinions of Malaysia Airlines:

09 November 2017 membership nos 083416465 / 314784271

Appalling customer service never ends. if it was not for the air service we would never fly again. Over the last 2 years we have been regular users - 3 times to London and around 10 to Kota Kinabalu from Phuket. We regularly have miles missing. we contact and no reply On one trip to London the food poisoning and spent much of the flight stuck in the toilet. No reply no reply .. This year we have had our bags forgotten 5 times in KL. Cỡ không bao giờ, bao gồm những giá trị của bạn sẽ không bao giờ, và của course no reply. What a disgraceful company policy of using 'IGNORE AND LETS HOPE THEY GO AWAY' !!!!!!!! PLEASE SHARE WITH ALL YOUR FRIENDS AND FLY ANOTHER AIRLINE IF YOU CAN !!!!!

28 October 2017 Guest

the worst company in the world bad attitude, bad services, their customer services never answer calls

12 June 2017 Guest

After shutting down completely booking system for 2 days to supposedly upgrade the system what customer is confronted with is dismal. After 62 mins on line confronted with payment system that runs in endless loop such that I have to end Call. After other 40 mins waiting on line for customer services to answer it takes another40 mins to check if ticket can be changed, check if there is a flight on day on want and then check on additional cost. Then I have to face again the dreaded payment system......all in all 80 mins on a call just to change date of a flight, how can this be efficient, great new system!!!!! Can only assume they don't want anyone to fly with them, absolute farce and I had been a supporter, but not any more, any airline has to be better than this.

11 April 2017 Isabel Evans

To date we have not had a reply from Malaysia Airlines about our claim for compensation for the delayed flight on the 8th March 2017 from Denpasar to KL. We are out of pocket around £500 and despite repeated requests via email and telephone calls we are getting no response what so ever!

All Reviews of Malaysia Airlines

Malaysia Airlines Discussion:

09 February 2018 Guest

Hello, unable to access malaysia airline website since yesterday, even the Facebook not accessible...is there a updating of system. Please check as needed to purchased ticket. Thank you

05 February 2018 ana BELLEN

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04 January 2018 Monika V

My trip to bali got cancelled on 29 nov 17 and am yet to get refund of my airlines. Could you please provide an update as to when can i get the amount back. It is more than 45 days now and we need the money. Eticket no 1- 232-5778917345 Eticket no 2- 232-5778917344

02 January 2018 Guest

Is there a problem with your website trying to book flights to Koh Samui from London via Kuala Lumpur error keeps coming up unable to book

Discussion of Malaysia Airlines

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