04 March 2016 12:03:00
Guest
Air Algerie lost my luggage with valuable presents. I made the claim as soon as I arrived to Madrid airport at the Iberia counter that is supposed to handle Air Algerie lost and found. They were supposed to contact me but they do not. They do not even respond to emails and calls. In fact I was not able to find a proper customer support contact number, so I have emailed/called national offices, and other places I have identified through google.
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18 June 2014 12:06:00
Guest
Montreal - Algiers , was my first flight and was not too bad
Plane not too clean inside but the airport workers in Canada were to blame because the airline pays the airport for the job .
-The only negative point were the flight attendants , they just were absent , even if you call them, they do not come POOR CUSTOMER SERVICE ? NEED MORE TRAINING .
Positive point : Excellent pilot BENNACER , never had smother landing than the one in Algiers that morning
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22 November 2013 12:11:00
Guest
Always late,,service at the counter is disgusting the staff unprofessional the ticket very expensive . Inboard service very bad.
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27 December 2012 12:12:00
Jose
This airline did not allowed my guest to take her return flight at all and has not replied to any of our emails or calls. They are very unprofessional and respect-less. I won't use them again.
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08 August 2011 12:08:00
Azedine
Always late,,service at the counter is disgusting the staff unprofessional the ticket very expensive . Inboard service very bad.
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Yes 1
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No 0