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Its an Excellent And reputed airlines with friendly courtious and beautiful crews serving all its coustomers equally and to the satisfaction of all travellers.
Its a Blessing for all those middleclass travelers with
limited resources,also worth every single penny spend.
Kudos to Air Arabia and its leaders and crews. Good job!
Well done ...Keep it up..Thanks for this oppertunity.
Joseph & Fly
very poor website you should develop your website
and there no one attendiing the phone at offce frm anywhere
very pooor service
your customer will be dissatisfy frm ur airline which will lead u to loss of ur airline
please consider ur customers request
you have to hire cabin crew from toronto as sata flies here alot to toronto north america as your portuguese cabin crew are not friendlly at all and most times do not understand english rude with people passengers you need to teach them customer service if you hire universities graduates that what happen as then do not want to serve peopel thanks from toronto
gud evening...maam/sir i am aiza a tourism student from saint louis university baguio...i would like to ask if you accept practicumers..(aiza_18seon@y.c)
thank you for reading.more power!
My first experience travelling in small planes n it's a wonderful experience going tru little orange airplanes in an unsecured country in secured n safe plane.
The aircraft was in great condition, the staff nice and the service good, but the two hour delay to Chisinau was not even mentioned once to the passengers. Time is of essence.
Also, Chisinau (KIV) airport needs to reduce its landing fees so that it can become a transit route for passengers between the continents of Europe, Africa and Asia - very good location to capitalize if properly taken advantage.
I took a round trip of Beijing to Pyongyang - Il-62 and Tu-154 aircraft - and the experience was, to say the least, memorable. As I was sat quite far back in the Il-62, it was right next to the engines, and I'll never forget the feeling of impending dread and doom as we descended down to Sunan Airport. We landed safely. The food was satisfactory, with chicken, curry beef with rice, some melon-esque vegetable, bread, and dessert. Seats were nice but it was slightly cramped. The luggage space was limited and there was no cover to prevent it from falling off. There were North Korean magazines and a North Korean newspaper (Pyongyang Daily) up for grabs too, on a meal cart. The return to Beijing was on the Tu-154 : sitting a few rows behind Business class, the flight was very comfortable. We did feel hungrier this time as there was no food service, coupled with delays, hovering over Beijing due to busy traffic at the Airport.
Taipei to Shanghai, via Macao in Economy. Check-in swift and all flights on time. I was allowed to go ahead of the mess of tour groups at the Shanghai counter in order to check in. Seats are cramped and food is fair (you might want to eat before you board). Planes were full on all sectors. Bring a good book for entertainment. Not exactly the world's jazziest airline, but certainly not the worst.
No online check in a drawback. Not being able to select a seat is also a drawback. However, instead of the embarrassingly 'cheap' idea of charging for newspapers as Sterling did, Cimber provides newspapers free. They also provide coffee, tea and water free. These are small amenities, but nevertheless welcome and unusual for a discount airline. Cimber had a high ticket client background and it shows it's welcome head. They're friendly, and certainly improve in the poor Sterling Airline package. I give them my business and hope they quickly add those facility details frequent flyers appreciate.
Dubai-Kabul-Dubai. The price of tickets is very high. It costs more to get to Kabul than to the UK from Dubai. Kam Air were OK on this trip. It was a MD-82 both ways and were were almost on time. The only problem was the return because of some stupid security procedures in the airport. They apologised for that, though it was not their fault. Neither flight was full, so was able to get a row to myself, which helps. Kam Air, along with Safi, is still the best way to get to Kabul from Dubai.
Buenos Aires (Aeroparque) to Punta del Este and return. The flight to PDP left at 12:30 and we were served a hot ham and cheese sandwich , along with a beverage service. Fr om PDP to AEP,our flight left at 500PM and we were served an ice cream snack, along with a beverage service. Both flights are short (45 minutes). On the return, Boeing 737-200 was full and yet 4 FA's managed to do the service with a smile. Due to a snowstorm, the flights fr om EZE to JFK were cancelled and American Airlines re-booked me to JFK via Dallas on American Airlines. In contrast to PLUNA, on a three hour flight fr om DFW to JFK, leaving at lunchtime, AA only served offered beverages (I ended with a cup of coffee and a small glass of ginger ale). No food was offered at all. On the PLUNA flights, FAs' were young and enthusiastic whereas on the American flights were all tired looking.
BKK-KTM, economy. B-757, pleasant and clean. This was the cheapest option BKK-KTM and our expectations were low. We were surprised! Very friendly and serviceminded cabin staff in traditional, local dresses. Good language skills and plenty of information from the captain and FA. Good, local food. Arrival on time despite delay from BKK. No baggage problems and high level of service in KTM intl airport. An overall positive experience in spite of lack of IFE. I would definitely choose Royal Nepal Airlines again and have recommended others to fly them.
LAX-PTY-BAQ. I have flown Copa 2 times a year since 2003 fr om LAX-PTY-BAQ roundtrip. The seats are uncomfortable for a 6.5 hour flight and little leg room, I am 6 feet tall. Food is usually good, drinks are limited and service is good on the plane and at the Copa Airlines counter. Never had a problem with delayed flights, missed connecting flights, being bumped or put on stand-by. Copa gives you your boarding pass for PTY at LAX so you don´t have to touch your luggage or check-in again, a very nice feature. Movies, food, drinks, blankets, pillows and 2 pieces of checked luggage are still FREE on Copa! (well you don´t pay extra)
AMS - VNO in Business. Small fleet of 737's, but row 1 A/C has exceptional legroom as there is no cloaks cupboard. Operated as a code share with KLM on this route. Choice of Orange Juice or Champagne pre take off, printed drinks menu then a hot meal service, salad, beef with pasta and veg, choice of bread, chocolate mouse desert, choice of wine. Hot drinks plus choice of more alcoholic drinks if required. Staff very courteous. On board magazine had interesting articles about Lithuanian history, and changes since Independence. Vilnius airport is in process of enlargement but immigration was efficient.
LAX-ATL-RDU-ATL-LAX in First Class. I felt that Delta itself tried its best to do its best: flight attendants and ground staff were adequate and often cheerful, most flights on time, and no baggage issues since I was in first. The planes are a bit older, but they had AVOD on the longer legs. Seats nothing special, and not worth the price. Food free and adequate. I would consider Delta again for domestic travel. The main issues of complaint were not with the airline itself, rather the customers flying. Everyone travels with way too much carry on luggage trying to avoid fees, most people overweight (including myself), and many people rather ill-mannered. In first class, why do passengers put their feet, with shoes on, on the bulkhead? Would you put your shoes on the wall of your home? I think the US carriers are doing their best, but with the traveling public expecting low fares and a budget experience, we end up with a mediocre product.
We flew first class LAX-BOS on AA international configuration 767-300ERs. AA's business class product is light years behind most European and Asian carriers, and it lags behind Northwest and Virgin America among US airlines. The seats were the angled lie-flat seats, ie. they recline to a flat position but are not quite parallel to the ground, which makes sleeping difficult because you're always sliding downhill. They are also on the narrow side for first/business class at only 20 inches in width. The pitch was a bit tight for widebody first/business, but there's a cutout in the seat in front of you for your feet. However, if you're taller than 6 feet your feet will not fit comfortably in this small space. There are no seat-back monitors, but you get a portable monitor with a 7-inch screen with about 15 movies, 20 TV/short programmes, some games and 150-200 songs. The food going out (breakfast) was ghastly (granola and fruit or some sort of mystery omelet) and coming back it was better. We don't drink alcohol when flying, but other passengers were complaining about the poor selection. FA's were professional if a bit cold and didn't go too far out of the way to please. It was what I came to expect from AA - average on all levels. Didn't disappoint in any areas and didn't excel in any areas either.
CPT-JNB-CPT economy. I booked 3 days before departure for a quick return trip. I would have travelled SAA in preference to the other carriers, but after booking I compared prices between SAA and the four other domestic carriers, and comparing similar timings, SAA was the least expensive (ZAR 1565), admittedly not by much, but so much for 'low cost' carriers. When I saw the long check in queues for the other carriers at CTIA I was even happier to have booked SAA, simply drew my boarding card after checking in online and sauntered to the boarding gate. Flights were punctual, lots of information from the flight deck, cabin crew attentive and friendly, modern clean aircraft, and decent seat pitch.
We booked and paid for our Buddha Air flight fr om Kathmandu to Pokhara three months in advance. The confirmed flight time (12:30 PM) didn't match the internet flight time. The tickets delivered to our Kathmandu hotel had us on a different flight, with a departure time of 2:30 PM. We called Buddha Air for two days with no answer. Our hotel finally reached them, and changed our flight to 9:40 AM, since our 12:30 flight had sold out---in other words, they'd sold our original seats to someone else. We tried for 3 more days to reach Buddha by phone, and finally dropped by one of their offices. They had our names on a confirmation list for the 9:40 AM flight, #605. When we checked in at the airport, we noticed we were now on a completely different flight, #601, which departed at 10:00 AM. It was a prop-plane, and held maybe 20 people, with only one seat on each side of the aisle. There was no confirmed seating. (A tip: for great mountain views on the way to Pokhara, sit on the right side of the plane, and fr om Pokhara to Kathmandu, on the left.) It was a relatively smooth flight for what many term a "vomit comet". Buddha Air's slogan should be "We'll get you where you're going, but until then, you'll be confused."
Grenada to Barbados. Original flight route required flying to Trinidad, changing planes for flight to Barbados. Wouldn't have been a problem if the GRE-POS flight hadn't left over two hours late. I asked at the gate if I could still make my connecting flight (the whole LIAT system was running late) and was told yes. Of course, when I got to POS, no connecting flight and I was told I should never have been boarded in GRE. LIAT had flown me to Trinidad by mistake. I got a boarding pass for the next flight to Barbados, only to be stopped at the gate and told the counter agent made another mistake, there were no more seats. I did get on the following flight to Barbados - which flew back to Grenada first. So what should have been about a two-hour journey (including check-in and such) turned into twelve and, according to LIAT itself, instead of being flown to Trinidad to wait in the airport, I should have been waiting in Grenada, where I could have headed back to my hotel or even just to a nearby beach.
Return journey from Bishkek to Osh. This has to be one of the world's most spectacular flights over the mountains between Kyrgyzstan's two main cities. The flight experience was OK with an old Antonov turboprop on the outward leg and a Tu134 on the return. Both were on time and with clean aircraft, although certainly not the newest. The airport check-in at Osh was a bit relaxed in procedure and chaotic, but did the job for the small number of passengers. I'd fly with them again on this route.
Kuwait to Kabul return. Flight operated by a B767 which was okay condition. The flight attendants worked hard as flight was full, IFE is poor. There is one big screen at the front of the cabin. I would recommend Safi Airways to other people over Kam Air.
LAX-SYD. After my free upgrade to business on the outward trip I was dreading the return in Economy on the way home. However the A380 surprised me as to the level of comfort and service it provided. I was seated in almost the last row of economy however found the seat to be really comfortable, recline excellent and comfortable. The overhead bids (and air vents) are quite high and I had to unbuckle to reach them. IFE was much better than on the 747 with much more content. The service by crew was excellent. Hot towels provided after take off, followed by a few beers with the meal. After meals were taken away the cabin was dimmed for sleep and provided with little snack bags which contained water, fruit snacks, cookies, peppermints and other little snacks. The self service snack bar was great - a nice place for people to have a chat, stretch your legs and grab a snack/soft drink. Flight slightly delayed out of LAX, but we got into SYD pretty much on time. I was able to get about the same amount of sleep as I did in business. The crew were fantastic and very eager to assist everyone. The service across the full length of the flight was consistently excellent.
Caracas-Quito with Aeropostal, was concerned before flight and rightly so. They virtually ignored all regulations and just took off without any real interest in safety procedure etc. Plane old, seats crap, designed for very small oompa lumpas i think. I feel asleep waiting for water from FA and woke about 30 mins before landing. Food good but service lousy and the crew were still standing when the plane landed and the seatbelt lights etc switched on about 10 seconds before landing. Surprised they haven't had more fatal incidents. Check in a joke too. Complete disorganisation and people running everywhere. Only for helpful Lufthansa staff I wouldn't have got my boarding pass or luggage on the flight. One to be avoided if possible.
I was recommended to fly with Bellview. The rates are quite good compared to Virgin Nigeria, British Airways etc. The flight out was excellent, plane was empty and it was a night flight so slept over the seats and everyone had a choice of where to sit. Staff were courteous and kind. My flight home was absolutely despicable. The flight was cancelled from Lagos, we were stranded for 2 days until Bellview finally pulled their finger out and put us in a Hotel for two nights. There was a 10% pay back next time you fly with Bellview, but no one was ever given it. The manager of Bellview in Lagos did not know what she was doing. In Lagos airport the staff of Bellview were unfriendly and very unwelcoming and rude. Finally we boarded flight B3282 on the Tuesday two days after it was meant to be. After this, and still no compensation I can say I will never ever fly with Bellview again. They are unreliable, unprofessional and provide a very bad service. I would rather pay more to fly Virgin Atlantic or British Airways as they are reliable.
Flew Viva Macau Sydney to Macau return. For the price paid AUD$510 return, it was worth it. As with other posts, entertainment was non-existent, you must pay for about 99% of everything. seats were standard, enough leg room for average size person. Cabin crew helpful and friendly. You get an itinerary that you print out when you book online and then at the airport counter, collect your boarding pass. unlike Jetstar there was no barcode or anything except a confirmation number so was a little worried about the validity. but was all good. On the flight back, plane was delayed about 1.5 hrs. Overall, definitely good value and a satisfactory experience (bar the flight home) so would fly them again.
