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Home / World airlines / United Kingdom / EasyJet

EasyJet

Country: United Kingdom
Second largest European budget airline, services within the UK and all over Europe
IATA code: U2
ICAO code: EZY
Head office: Hangar 89, London Luton International Airport, Luton,Bedfordshire LU2 9PF, UK
Phone number: +44 1582 52 53 30, + 44 3303 65 54 54
Fax number: +44 1582 44 33 55
E-mail: press.office@easyjet.com
Web-site: www.easyjet.com
Year established: 1995
Main bases and hubs: London Luton
Fleet: Airbus A319, Airbus A320, Airbus A320neo

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Reviews & Opinions of EasyJet:

24 March 2017 irene shepherd

I am a disabled lady who travels very frequently between Belfast and the UK. I have never received ANYTHING but help, courtesy, kindness and professionalism from the staff of Easy Jet. They are wonderful just wonderful last weekend I booked my flight through an awful awful agent called E Dreams. They didn't send me a confirmation email so I couldn't check in on line. But as always Easy jet came to my rescue and got me sorted. Three cheers for Easy jet They are the best !

03 March 2017 Christine Bali

I flew EasyJet in Sept 2016 Bristol to Paris - great seats, flight and service. (Even got to meet a star of the Easyjet show I watched religiously in Australia - sadly don't get the show any more) Paid extra for hold luggage (very fair & reasonable) Hand luggage - cabin case handbag and laptop OK at Bristol but Paris to Luton I had cabin bag and handbag - made to pay 60 Euro at boarding gate - so be aware different airport has different hand luggage rule (and lady wasn't that nice about it either) That said would definitely fly again. wanted to book again for Sept 2017 Bristol to Paris but no am flights anymore. (I want to arrive to Paris accommodation in the day light) Not sure why they cancelled am flights from Bristol - (not good for business passenger I'd imagine) Such a shame because I'd be so so happy to fly with them again if flight times were more suitable.

13 February 2017 nvdna

I travelled with easyJet to Linate, Italy in September 2016. I went for 12 days to go and visit my best friend. The airline was cheap and cheerful: it was inexpensive. The flight wasn’t bad at all. The only complaint I had was the the return flight was delayed by about 20 minutes, but that was okay since my coach home was not for a few hours. Will use this service again.

30 January 2017 Kermy330

Booked a flight yesterday for my wife and I from LGW to the Isle of Man on 12th May. We live in Australia and have used easyjet quite a lot in Europe and we have the easyjet app on our iPad. We generally book Flexi and yesterday the flight came up at 221.98 pounds sterling which included an extra hold bag, we booked the flight and to our horror they took 665.98 pounds from my card, absolutely gobsmacked. Had to phone customer service from Australia nearly an hour on the phone having been cut off the first time. Eventually I was able to cancel the flight and they were going to deduct 25 pounds to do so to which I said no way will that happen under these circumstances. Shame on easyjet.

All Reviews of EasyJet

EasyJet Discussion:

18 October 2017 Claus Fisker

I have travelled Easy Jet and arrived at my final destination in Copenhagen traveling from Santiago de Campostella over 1 stop at at London Gatwick. Two pieces of luggage was chekked in at Santiago and non of them arrived with me at Copenhagen. Luggage handling in Copenhagen tells me and others in the same situation that we should have had claimed the luggage in Gatwick and chekked it in again at Gatwick for Copenhagen !!! Therefore luggage handling in Copenhagen could not issue PIR report. Thus i cannot use Easyjet digital platform to report my missing luggage - no PIR number - and the phone numbers seem not to respond.Has anybody experienced the same and or have a suggestion of "what to do ". Thanks in advance for any helpful guidance. BR Claus

17 October 2017 Guest

Rob Keltie : I am trying to fill in the easyJet claim form on line to claim for a cancelled flight from Malaga to Glasgow on 10th Oct 2017. I upload the receipt as required but then the form will not let me complete even though all the fields are filled in. It keeps saying that at least 1 expense must be entered. It has been. Any ideas? Rob - I came across this tonight - are you not able to use the 'add' button? I was using IE10 and the 'Add' button never became active. I switched to Safari and it worked fine. Probably a little ruse by EJ on IE10 to slow down the current deluge!

15 October 2017 Rob Keltie

I am trying to fill in the easyJet claim form on line to claim for a cancelled flight from Malaga to Glasgow on 10th Oct 2017. I upload the receipt as required but then the form will not let me complete even though all the fields are filled in. It keeps saying that at least 1 expense must be entered. It has been. Any ideas?

03 October 2017 Siobhan Wright

Our flight from Bristol to Prague on 23.07.2017 was cancelled. It was the only flight cancelled on the departures board and we were told categorically by EasyJet staff at the time that the reason for the delay was due to pilot illness and an inability to find another pilot. We were given the EasyJet compensation leaflets. The next available flight was on the following Thursday - totally disrupting our plans and our commitments- so we chose to cancel and had our costs promptly refunded. However once I had put in my request for compensation for expenses incurred due to the cancellation by EasyJet - car parking, travel and hotel costs - I received a response claiming an ATC in Italy had caused the cancellation and therefore it was out of EasyJet's control and they do not have to pay compensation. I responded to EasyJet asking for details of the ATC and asking why we had been lied to/misinformed by EasyJet staff on the day when an ATC would surely have explained the situation at the airport. I am still waiting for an explanation and clarification from EasyJet. Has anyone else on this flight had any answers?

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