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Home / World airlines / United Kingdom / EasyJet

EasyJet

Country: United Kingdom
Second largest European budget airline, services within the UK and all over Europe
IATA code: U2
ICAO code: EZY
Head office: Hangar 89, London Luton International Airport, Luton,Bedfordshire LU2 9PF, UK
Phone number: +44 1582 52 53 30, + 44 3303 65 54 54
Fax number: +44 1582 44 33 55
E-mail: press.office@easyjet.com
Web-site: www.easyjet.com
Year established: 1995
Main bases and hubs: London Luton
Fleet: Airbus A319, Airbus A320, Airbus A320neo

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Reviews & Opinions of EasyJet:

24 March 2017 irene shepherd

I am a disabled lady who travels very frequently between Belfast and the UK. I have never received ANYTHING but help, courtesy, kindness and professionalism from the staff of Easy Jet. They are wonderful just wonderful last weekend I booked my flight through an awful awful agent called E Dreams. They didn't send me a confirmation email so I couldn't check in on line. But as always Easy jet came to my rescue and got me sorted. Three cheers for Easy jet They are the best !

03 March 2017 Christine Bali

I flew EasyJet in Sept 2016 Bristol to Paris - great seats, flight and service. (Even got to meet a star of the Easyjet show I watched religiously in Australia - sadly don't get the show any more) Paid extra for hold luggage (very fair & reasonable) Hand luggage - cabin case handbag and laptop OK at Bristol but Paris to Luton I had cabin bag and handbag - made to pay 60 Euro at boarding gate - so be aware different airport has different hand luggage rule (and lady wasn't that nice about it either) That said would definitely fly again. wanted to book again for Sept 2017 Bristol to Paris but no am flights anymore. (I want to arrive to Paris accommodation in the day light) Not sure why they cancelled am flights from Bristol - (not good for business passenger I'd imagine) Such a shame because I'd be so so happy to fly with them again if flight times were more suitable.

13 February 2017 nvdna

I travelled with easyJet to Linate, Italy in September 2016. I went for 12 days to go and visit my best friend. The airline was cheap and cheerful: it was inexpensive. The flight wasn’t bad at all. The only complaint I had was the the return flight was delayed by about 20 minutes, but that was okay since my coach home was not for a few hours. Will use this service again.

30 January 2017 Kermy330

Booked a flight yesterday for my wife and I from LGW to the Isle of Man on 12th May. We live in Australia and have used easyjet quite a lot in Europe and we have the easyjet app on our iPad. We generally book Flexi and yesterday the flight came up at 221.98 pounds sterling which included an extra hold bag, we booked the flight and to our horror they took 665.98 pounds from my card, absolutely gobsmacked. Had to phone customer service from Australia nearly an hour on the phone having been cut off the first time. Eventually I was able to cancel the flight and they were going to deduct 25 pounds to do so to which I said no way will that happen under these circumstances. Shame on easyjet.

All Reviews of EasyJet

EasyJet Discussion:

22 August 2017 EasyJetPlus Card Holder (but without the card)

My second year with EasyJetPlus. And i must admit i am seriously considering not renewing. I have been waiting almost 5 months for my renewed EasyJetPlus card..! I have called twice and emailed 3 times. Every time I get the "its not out fault its our suppliers but it will be sent out to you immediatly and you will receive it within 7-10 days. ABSOLUTE RUBBISH. LO AND BEHOLD IT NEVER ARRIVES. Due to this I have problems accessing fast track security etc etc - simply not good enough. AND ALL THIS FOR A MORE EXPENSIVE SERVICE..??? It's called "THEFT". Shame on you EASYJET. Appalling Service.

16 August 2017 Philippa Becket

This is our third year with easyJet plus . Huge increase in cost and now card invalid on our bookings . The Customer Services were useless having promised to call back just sent an email promising a resolution in 7-10 days . In mean time we are meant to pay agin for seats and claim money back !! I have about 10 flights I need to book so feel very * !!

14 August 2017 Guest

Pat Powell : I paid for two Easyjet Plus cards on 29th May and received confirmation that these would be available within 30 days max. I have still not received the cards to date, although my account was debited on May 29th. Although most benefits can be accessed via the website, fast tract security cannot. So I've paid for a service I cannot use. Has anyone else experienced this problem. Have contacted customer services on several occasions now by phone and email without a satisfactory outcome. Yes, I purchased an easyjet card plus for my boss in May and although the money was debited, no card has come. I have phoned Easyjet on 3 separate occasions, been given 3 separate excuses, but still no card. Anyone got another number I can phone. My boss has not been able to use any of the benefits and it is very frustrating.

09 August 2017 Pat Powell

I paid for two Easyjet Plus cards on 29th May and received confirmation that these would be available within 30 days max. I have still not received the cards to date, although my account was debited on May 29th. Although most benefits can be accessed via the website, fast tract security cannot. So I've paid for a service I cannot use. Has anyone else experienced this problem. Have contacted customer services on several occasions now by phone and email without a satisfactory outcome.

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