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Home / World airlines / United Kingdom / EasyJet

EasyJet

Country: United Kingdom
Second largest European budget airline, services within the UK and all over Europe
IATA code: U2
ICAO code: EZY
Head office: Hangar 89, London Luton International Airport, Luton,Bedfordshire LU2 9PF, UK
Phone number: +44 1582 52 53 30, + 44 3303 65 54 54
Fax number: +44 1582 44 33 55
E-mail: press.office@easyjet.com
Web-site: www.easyjet.com
Year established: 1995
Main bases and hubs: London Luton
Fleet: Airbus A319, Airbus A320, Airbus A320neo, BAe 146

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Reviews & Opinions of EasyJet:

31 May 2018 Guest

Trying to get a compensation claim from Easyjet is being a nightmare. Flight: EZY9117 Booking: EV2K38N My flight from London Gatwick to Zurich was delayed by more than 3 hours..in fact it was overnight. Easyjet said that we would be rebooked to next day flight but could not confirm whether it was morning or evening. As I needed to be at work as early as I can, I decided to get another Easyjet flight to Basel which I paid for it myself. Now easyjet are saying that I am not eligible for any compensation!! I have been commuting between Switzerland and UK with Easyjet for more than 7 years and I am finding very hard to digest this situation.

14 May 2018 Guest

After many complaints and lots of promises from easyJet to pay expenses that the owe me from a cancelled flight. I am left with no choice but to take this company to court to get them to pay! Disgraceful the have continued to delay payment promising 14 days on three times and my patience has run out.

02 December 2017 Guest

I've been trying for a couple of weeks to book a flight to and from Malaga, but keep getting a message to say that 'We're very sorry but something has gone wrong. Please try again or get in contact with us if this issue continues to occur.' But I can't ring them because I can't ever get through.

24 March 2017 irene shepherd

I am a disabled lady who travels very frequently between Belfast and the UK. I have never received ANYTHING but help, courtesy, kindness and professionalism from the staff of Easy Jet. They are wonderful just wonderful last weekend I booked my flight through an awful awful agent called E Dreams. They didn't send me a confirmation email so I couldn't check in on line. But as always Easy jet came to my rescue and got me sorted. Three cheers for Easy jet They are the best !

All Reviews of EasyJet

EasyJet Discussion:

18 June 2018 Guest

Hi all, Recently I received $525 as compensation for my EasyJet flight which was delayed on arrivals for 3 hours 21 minutes. Although it was difficult to understand if I had any such rights to claim for compensation when contacted the airline. I read a blog at ( www.moneysavingexpert.com/travel/flight-... ) and did some online research and found some claim companies (Claim Flights, AirHelp, EU Claim, Refund Me), which can help me to get reimbursements for my delayed flight on a No Win No Fee base. I choose "Claim Flights" ( www.claimflights.com/flight-delay-compen... ). Just to say that if ever your EasyJet flight gets delayed or cancelled even you can claim compensation online directly rather than waiting for the Airlines to respond.

12 June 2018 Guest

On our website, Holiday Daily Deals, we tend to refrain from offering EasyJet flights due to the sheer risk of them overselling a flight. I am aware that many airlines do it but I have heard tons of stories regarding 'sleazyjet'. Our user was so * he decided to vent his anger in an article for us, so feel free to read it (link at the bottom). Apparently EasyJet turned away some crying customers and showed no sympathy whatsoever. Enjoy the read here on EasyJet's overselling system - www.holidaydailydeals.com/single-post/20...

06 June 2018 Guest

Last month our flight was cancelled an hour before we were due to board the plane. We were all kept waiting for hours to find out what was happening, and then hours again to get our luggage back. Easyjet were unable to help anyone get onto new flights, and could not help with booking alternative travel. The information desk we were sent to didn't even know our flights were cancelled. After this I had problems scanning my receipts for the - bus to a different airport, new flight and lunch for my son and myself. Apparently we are entitled to all our money back. In the mean time my Grandmother - who we were visiting - threw the receipts away. She is 92 and has early dimentia! So I sent my new plane ticket stubs and bank statement. I was told this is not evidence, despite the dates matching perfectly! After this, I managed to get receipts from the companies again. I then emailed this to Easyjet. I also downloaded the receipts and sent them like this. I am now accused of handwriting them. I keep on asking to speak to a manager - but none reply to me. I am owed over £1200 and they are dodging settling the debt. Have other people had problems getting their money back? Yours sincerely Juliet

13 May 2018 SU535

year 2018 (all messages): There is no flight information /e-ticket number / reservation on EasyJet carrier . Such comments are not fair. In order to get the correct reply, kindly attach the reservation / booking number and produce fllight number / airports. Reagrds. aryan{at}vivaldi.net

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