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Home / World airlines / Trinidad and Tobago / Caribbean Airlines

Caribbean Airlines

Country: Trinidad and Tobago
Flag carrier of Trinidad and Tobago
IATA code: BW
ICAO code: BWA
Head office: Iere House, Golden Grove Road, Port of Spain, Trinidad, Trinidad & Tobago
Phone number: +1 868 669 3000
Fax number: +1 868 669 6541
E-mail: mail@caribbean-airlines.com
Web-site: www.caribbean-airlines.com
Year established: 2007
Main bases and hubs: Kingston Norman Manley International, Port Of Spain Piarco International
Fleet: ATR 72, Boeing 737-800, Boeing 767-300

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Caribbean Airlines. Airline code, web site, phone, reviews and opinions.
Copyright Eddie Heisterkamp

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Reviews & Opinions of Caribbean Airlines:

17 March 2015 Guest

worst customer services. They constantly overbook and don't honor confirmed passengers

12 September 2014 Guest 11/9/2014

I always travel with your airline had no complaints but I travelled athree weeks ago and did not enjoy the flight the seatswere very uuncomfortable the person at the young man at the counter was horrible he requested of us to give up our seatsbecause as he said the flight was over booked even though we had booked our flights a month before. The seats wewere eventually given wewere very uncomfortable although we had seats assignment's when we purchased our tickets..This I always do because I am 6ft 2. Please do something about customer service .I continue to support the airline as this was my first bad experience.

18 July 2011 Guest

This has to be the worst airline service ever! Never book a flight with them. Due to circumstances beyond my control I was unable to board a flight. I contacted customer service in the hopes of getting on the next available flight. I was told by customer service that my departure and return flights were now null and void and would have to purchase a new flight!!! Huh?! What kind of policy is that? Lesson learned, never deal with low budget carriers who don't stand to satisfy their paying customers. You get what you pay for...I'll stick with the big conglomerates from now on.

All Reviews of Caribbean Airlines

Caribbean Airlines Discussion:

04 September 2017 Guest

DO NOT FLY CARIBBEAN AIRLINES. worst experience of my life

06 August 2017 Jacqueline forbes and Oshane gibson

Can you email me a copy of my itinerary. for the 9 of august

24 April 2017 Richard Wilson

My ticket had me returning to JFK from pos at 10:30pm. I went to check in online only to find that the flight was changed to a 12am flight arriving 5am. I called only to be told that I made a booking change, when I said that was untrue, i was told the flight would not het in on time. I did i needed to get to jfk for work. They put me on a Guyana flight getting me in at 11:30 pm. I have arrived at Guyana and three plain has broken down. No one has offered drinks or food and I have been on their flights for over 5 hours so far. Disgusting. I will be compensated for my loss of earnings if it's the last thing I do

21 March 2017 Mellonie Warren

March 21,2017 I purchased two airline tickets for my parents to return to Jamaica. Unfortunately, when I purchased the ticket instead of my mother's name as one of the ticket holders I mistakenly put my first name only . However, everything was correct accept the first name of my mother. As soon as I realize the mistake I contacted your airline customer service, which was closed. I tried the next day which was Sunday early afternoon and it was closed. Finally, I was able to get in contact with a representative on Monday. Once I spoke to your representative I informed her of the mistake that was made. She then gave me three options on how the problem can be corrected. The option I choose was to send a copy of my and my mother's passport information to the following email mail@Caribbean-airlines.com, which the representative gave me and told me to send the information for review and that I would have to pay a $5.00 fee. Well, I did send the information and I contacted Caribbean Airline as I was instructed by your representative to do to confirm that your airline received the information I sent and pay the $5.00 fee. When I called I was given different information as well as I was hung up on several times. This time when I was finally able to speak to a representative they said that I could not get a name change and I will have to purchase another ticket. What!!! The only thing that could be done was to refund the taxes. I am totally dissatisfied the lack of honor and disrespect Caribbean Airline as showed me for something that I thought was a simple mistake. I will try my best to take this as far as I can go until proper solution is done. I advised anyone taking Caribbean Airline don't * your money and use a more o reputable airline.

Discussion of Caribbean Airlines

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