Delta Air Lines

I am a very frequent flier on Delta. Though I feared the worst when they bought Northwest (I had been a perennial Northwest customer) they have exceeded my expectations by a country mile. Nearly always on or ahead of schedule, never have lost luggage, nearly alwasy very friendly flight attendents, modern airplanes being continually upgraded, and nearly always the best price.

Worst airline in the world. 3 stars of * . Didn't bother to tell us our flight had been changed. We called, by chance, and they couldn't find us a flight on the days we were supposed to depart or return. No big deal, just a family trip with two kids we had planned for 7 months. Wonder what would have happened had we not called and showed up the day of the flight? Good luck if you decide to go with these scam artists. I hope they go bankrupt and Southwest or Jet Blue take over the skies. Leave flying to people who can run an organization.

LAX-ATL-RDU-ATL-LAX in First Class. I felt that Delta itself tried its best to do its best: flight attendants and ground staff were adequate and often cheerful, most flights on time, and no baggage issues since I was in first. The planes are a bit older, but they had AVOD on the longer legs. Seats nothing special, and not worth the price. Food free and adequate. I would consider Delta again for domestic travel. The main issues of complaint were not with the airline itself, rather the customers flying. Everyone travels with way too much carry on luggage trying to avoid fees, most people overweight (including myself), and many people rather ill-mannered. In first class, why do passengers put their feet, with shoes on, on the bulkhead? Would you put your shoes on the wall of your home? I think the US carriers are doing their best, but with the traveling public expecting low fares and a budget experience, we end up with a mediocre product.

This is the best airline ever I fly with them all the time and they never let me down.

Business Elite London (Gatwick) - Atlnta. 767-300ER, grumpy attendants, terrible food and exceptionally slow service. The entertainment was poor compared with European carriers with very limited movie selections. Given the open sky agreement due to take effect couple months from now, I cannot see how Delta Air Lines is positioned to compete with European carriers who offers a much better business class products for almost same price. One benefit for flying Delta, which I note are those in economy class practically occupy the whole to themselves - ie it was very empty.