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Home / World airlines / Israel / El Al

El Al

Country: Israel
Israeli flag carrier, passenger and cargo services worldwide
IATA code: LY
ICAO code: ELY
Head office: El-Al Head Office, 27 Rothschild Boulevard, Tel Aviv, Israel
Phone number: +972 3 977 1111
Fax number: +972 3 620 3698
Year established: 1948
Main bases and hubs: Tel Aviv Ben Gurion International
Fleet: Boeing 737-800, Boeing 737-900, Boeing 747-400, Boeing 767-300, Boeing 777-200

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El Al. Airline code, web site, phone, reviews and opinions.
Copyright Joost de Wit

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Reviews & Opinions of El Al:

07 July 2015 Guestmandy marcovici

I wouldn't take any other lines,but the El Al. For the time being it is the most reliable from the security point of view, And that it is the best argument. Mandy

25 April 2015 Ghie

I always take my flights in el al coz i felt safe flying with this airlines, but i felt bad during my last trip on april 2015, on my to my distination, upon arrival we noticed that almost all of our luggages were forcely destroyed, everything were disarranged. well, we considered it already coz we constantly fly with this airline and that kind of proceedings/inspection is usual already, but its too bad & disgusting upon learning that some things from my luggage were missing & some other things were not belong to mine, were place instead to my luggage. This is very much horrible! we faithfully submitted our belongings for inspection but no assurance from the airline company has been given to their clients! they treated our baggages like a trash when in fact we paid for our tickets in the right amount.

13 December 2014 Shalev

I flew ELAL a lot of times... There cabin is great, food even better, and best is security to bad they dont have some airbus

15 April 2013 Guest

Do NOT fly EL AL - here are 10 reasons why: I am an Israeli. In the last 10 years I fly ~150,000 miles every year. I am a senator in Star Alliance (LH, United) and Gold in British. it is the second time EL-AL approached me, asking to fly with them and giving me automatic Platinum frequent flyer, upgrade vouchers etc. I have a been a fool twice !!! Here are the 10 top reason NOT to fly EL AL: 1. If something goes wrong - the flight is delayed and you miss your connection - you are alone, do not expect any help from them 2. redeeming point is impossible - they will let you book a flight for point but will use multiple excuses to charge you twice the points 3. You want to upgrade with point or with their vouchers - you will find you need to purchase tickets that are as expensive as buying a business class. Otherwise - no upgrade is allowed 4. They have lounges only in very few place and they are opened only 2-3 hours before the flight - so if you have a long connection or want to arrive earlier to the airport and work in the lounge - not possible 5. They will of course not publish the opening hours 6. Check-in is available only 3 hours before the flight. If you come earlier to the airport - you need to wait 7. if you work on Friday abroad and want to return on Saturday - this is not possible - you will need to wait till lat night Saturday - at least 8. They do not take real care on frequent flyer travelers - being a Platinum I have called their customer service several time - they could not help me in any upgrade etc. saying that they need to earn more and thus they can not support me - well I wonder if there are many travelers that they can earn more than me. 9. Airplanes are old, entertainment facilities are poor 10. No other airline squeezes so many seats - it is impossible to seat comfortably - no space for the legs!!! There are many other alternatives to fly out / In to Israel - EL AL is your worse alternative

All Reviews of El Al

El Al Discussion:

16 January 2017 David Diaz

In October I arranged a trip with El Al from Tel Aviv to Los Angeles for myself, my wife and my daughter (seven years old). I was to fly to LA at the beginning of November. My wife was to fly out on Thanksgiving with my daughter. My wife was then to return to Tel Aviv a week later, and I was to return to Tel Aviv at the end of December with my daughter. I had no complaints about my flight to LA in November, aside from the '90s vintage entertainment system with several channels of movies on loops. The plane was comfortable enough and clean, with relatively good food and no trouble with the service. Then, due to an internal dispute, El Al arbitrarily canceled the flight my wife and daughter were to take to Los Angeles, providing no solution whatsoever and completely destroying our plan. We were notified of the cancellation a few hours before the flight, when they were already packed and ready to leave, leaving little time to make other arrangements. We were on the phone for hours trying to reach El Al, but nobody answered. My wife and daughter were crushed and upset. To salvage the rest of the trip, I had to scramble to book alternate flights with United and had to spend several thousand dollars on alternate flightsway beyond the cost of the original flights. I had to rebook my own return flight with United instead of El Al because my daughter obviously can't fly alone. There was no other option but to completely cancel the trip and return home. El Al was nowhere to be found throughout this traumatic experience. It wasn't until several weeks later that we received a refund for my wife's and daughter's flights. El Al refused to offer any compensation of any kind for the trouble or distress caused, or the additional cost incurred. After a month and a half of wrangling with El Al's customer service, the only compensation offered was a partial credit for the return flight I could not use, which could only be used for a single ticket with El Al. El Al's management and personnel are apparently highly irresponsible and incompetent, putting their own internal disputes above customer service. I highly doubt we will ever fly with El Al again.

14 January 2017 Amir Sigal

טסתי עמכם לבייג'ין בתאריך 2.1.17. בהסעה לשרוול בלם הטייס אץת המטוס בלימת פתע. אישה אחת נפלה ונחבלה. היא ישראלית, תושבת בייג'ין לכן לא הגישה תלונה. אני מבקש לבדוק הנושא הכיצד ייתכן לבלום את המטוס בלימת פתע בגלל פספוס מקום ההתפצלות מנתיב ההסעה לעבר השרוול. זו טעות טייס ולא כל דבר אחר.

10 October 2016 Guest


22 November 2015 Nora

El Al airline - the worst treatment you'll ever receive.

Discussion of El Al

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