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Home / World airlines / Airlines of Russia / Aeroflot - Russian Airlines

Aeroflot - Russian Airlines

Country: Russia
Largest airline of Russia, international and domestic services from Moscow
IATA code: SU
ICAO code: AFL
Membership in the alliance: SkyTeam
Head office: 10, Arbat St., Moscow, 119002, Russia
Phone number: +7 800 444 55 55, +7 495 223 55 55
Fax number: +7 495 784 71 42
Year established: 1923
Main bases and hubs: Moscow Sheremetyevo
Fleet: Airbus A320, Airbus A321, Airbus A330-200, Airbus A330-300, Boeing 737-800, Boeing 777-300, Sukhoi Superjet-100

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Aeroflot - Russian Airlines. Airline code, web site, phone, reviews and opinions.
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Reviews & Opinions of Aeroflot - Russian Airlines:

19 November 2015 Pablo

Excellent flight from Moscow to Havanna, Cuba. The service was great. Food was good. You get a menu card and pick lamb, chicken or even vegetarian food if you wanted. The seats were good and the monitor in the front seat was having good movies, documentaries and games. My earphones didnt work so I got new ones with a smile. Before booking the flight I was a little afraid og flying with Aeroflot. But they surprised me in a positive way. Looking forward to fly with them again in 2016

24 June 2015 Antonio

Worst flight ever from LAX to SVO, never again. Awful seats, awful service, awful food. Its only plus is the price, but next time I spend more for another Company.

22 October 2014 Guest

Avoid at any cost. I have a similar experience with Aeroflot. Recently I had a flight from Dubai to Prague via Moscow. Not only they lost my baggage during transit in Moscow, and the suitcase was recovered the next day, but all valuable items (camera, tablet) have been stolen. Besides, horrible food (rotten potato for dinner !!!!)

13 June 2014 Guest

Aeroflot offers great service on the plane. We enjoyed our flight including service and food. HOWEVER, we had $700 worth of brand new items with tags stolen from my luggage. My suitcase had a lock, which was intact when we received a suitcase. When we got home, we discovered that most presents were missing including clothing items, jewelry, a phone. Contacting this airline is a joke. We contacted local police that interrogated us for 5 hours. At the end they stated that it is our fault that we put nice things in a suitcase!!!! We filed a complaint with an airline as well --- no response! AVOID Aeroflot or if you cannot do it, then pack used items without tags and NEVER put anything voluble in a suitcase.

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Aeroflot - Russian Airlines Discussion:

19 December 2015 Sarah

The most disgusting unprofessional airline I have ever sene. They stole my gifts from my luggage and refuse to even resond after making me fill out a claim for 3 months no reimbursement not even a letter of apology. DO NOT USE THIS AIRLINE.

19 December 2015 sarah

Guest : Very poor customer service - my bag was ripped off during the flight to London. I informed Aeroflot and nobody has come back to me yet (8 days). I had the same expeirence. My luggage was opened and all the gifts I purchased for my family and friends was stolen out of the luggage. it has now been 3 monhts of run around and now they are just not responding back to me.

28 August 2015 Guest

Самый худшая компания. Издевательства моральные и физические.

25 October 2014 Guest

* Russian pricks! They are like cockroaches and they have no manners and spoil holidays!

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