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Home / World airlines / Ukraine / Ukraine International Airlines

Ukraine International Airlines

Country: Ukraine
International flights from Kiev to Europe, Asia and USA as well as scheduled domestic services in Ukraine
IATA code: PS
ICAO code: AUI
Head office: 201-203, Kharkov Highway, Kiev, 02121, Ukraine
Phone number: +380 44 581 50 50
Fax number: +380 44 230 88 66
E-mail: contact@flyuia.com
Web-site: www.flyuia.com
Year established: 1992
Main bases and hubs: Kyiv Boryspil International
Fleet: Boeing 737-300, Boeing 737-500, Boeing 737-800, Boeing 737-900, Boeing 767-300, Embraer 190

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Ukraine International Airlines. Airline code, web site, phone, reviews and opinions.
Copyright James Rowson

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Reviews & Opinions of Ukraine International Airlines:

11 June 2013 Guest

Simply stated, Ukraine International Airlines is the worst company that I've used in my life. The prices are ridiculous, and paying a lot doesn't guarantee having a decent food and good quality of the service.

29 August 2011 kateryna

My flight from Heraklion to Kiev on August 21,2011 was 10 hours delayed. During the whole 10-hour waiting period, the airline contacted the passengers once to inform them that there was a technical problem with the plane. We never received any further information regarding the nature of this technical problem. While in the airport, we were offered one meal, after which the airline representative disappeared, and was never seen again and never answered our phone calls. No airport announcements regarding our situation were provided except for one at around 10 pm informing the passengers they had to go back through the passport control and into the departure zone before midnight. By 12 am, all the passengers were back to the departure area. None of us, even passengers travelling with small children, was offered any other meals, means of communication, hotel accommodation, or any information about what was happening to the flight and when it was scheduled to leave. The airline crew did show up at about 3.10 am without giving any explanations regarding the delay, and finally the boarding started. Upon arrival in Kiev, we immediately contacted the airline representative to file a complaint, but she stated that we were not entitled to any kind of compensation and were free to start legal action against the airline if we believed we could succeed.

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Ukraine International Airlines Discussion:

24 October 2015 Guest

I am not quite sure what people on this page expect, but as for Ukrainian people being rude and ugly, well that must have been an american writing that, this is self explanitary. I have flown with them many times, and have found them to be very good. All planes and operators experience delays, UIA, no different to others. We are all free to choose our suppliers, I will spend my money with UIA in the future.

29 December 2014 SHRIKANT DEVALEKAR

Dear Sir, Please forward me contact number in india (bombay)

09 December 2014 kate

I am Ukrainian and I fly... with foreign airlines only. Bad experience and no trust to UIA.

06 August 2014 Guest

I bought tickets on January 18, 2014 for myself and my mother (mother is 68 years old), on a route Seattle Ц Amsterdam Ц Kiev. I traveled From Seattle to Kiev on March 26, 2014. My mother and I traveled, Kiev - Amsterdam Ц Seattle on May 18th. My mother returned to Kiev on this route on August 1-2, 2014. Delta, gave top-level service to and from Amsterdam; I have no complaint. As for air carrier KLM, more truly their agent Ukrainian international airlines (UAI), the flight from Amsterdam to Kiev was delayed 20 min on both dates: March 26 and August 2nd. The plane was late getting to the gate. The plane was old, the seats narrow, armrests between chairs didn't rise, I have a question to air carriers Е How does an average person squeeze into such narrow seats? But there was more to come Е on the board the plane in March we were given a half-glass of water, nuts and a sandwich. In August when my mother returned, there was no sandwich or anything else to eat; only a half-glass of water to drink in nearly 3 hours of flight in the summer! Any other food or beverages were only for sale with cash in Euros. The ticket specified Ц Snack. So, for what did we pay money? ? ? ? A half glass of water? I think Delta or KLM should reconsider the partnership with UIA , because this company dishonors European not only in the accuracy of departure of planes, but in standards of European service. If there was an opportunity to fly another air carriers to Kiev, I will when I fly again in January.

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