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Home / World airlines / Singapore / Scoot

Scoot

Country: Singapore
Low-cost flights from Singapore to destinations in Asia and Australia
IATA code: TR
ICAO code: TGW
Head office: PO Box 89 Changi Airport Post Office Singapore 918146, Singapore
Phone number: +65 3157 6434
E-mail: info@fiyscoot.com
Web-site: www.flyscoot.com
Year established: 2012
Main bases and hubs: Singapore Changi
Fleet: Airbus A319, Airbus A320, Boeing 787-8, Boeing 787-9

Traveller Rating:

Scoot. Airline code, web site, phone, reviews and opinions.
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Reviews & Opinions of Scoot:

09 June 2017 Guest

Scoot call centre hopeless. No help at all. No email help. would not recommend

07 June 2017 Guest

Call centre is pathetic. I applied for a refund about 3 months ago because I was told I could from the flight being cancelled and they said it would take 6-8 weeks. I have now waited more than that and they are saying it's going to take another 6-8 weeks. I'm going to be taking legal action against them because that is appalling

10 May 2017 Jennifer Brewer

Scoot call centre hopeless. No help at all. No email help. Will never fly with them again and would not recommend.

12 March 2017 Guest

Scoot site charges $7 for a seat when you choose not to select a seat. This charge is illegal. The legal counsel at Air Singapore/Flyscoot/Tiger should be aware of this as they can be fined for imposing a charge where it has no legal basis for doing so. Otherwise flight and service was fine.

All Reviews of Scoot

Scoot Discussion:

19 November 2017 Guest

Vytautas Jakutis : NotPaidInFull, Invalid card used. Your card has been declined. Please try again with another card. - WHAT IS THE PROBLEM? I have tried several different cards and banks to pay for the tickets... no help... :( I'm having the same problem right now.

17 November 2017 Guest

hi, what if i booked the ticket and there's a change in travel dates. Should i pay extra 300+ to reschedule it with scoots or ask for a partial refund and book from another airline?

15 November 2017 Guest

Guest : cant check in online at Singapore, been trying for 2 days !!! it's always internal server down. yet when i spoke to a call officer, he said there's no problem with the server and blamed it on my computer !!!! I suffer the same problem, the officer on the line does not know they even have this problem. Quite shocking !, so I immediately wrote in as Feedback to Scoot and the immediate response says they will reply within 10days as they are very busy, many issues to handle! This is stalling the problem away.

15 November 2017 Guest

cant check in online at singapore, been trying for 2 days !!! it's always internal server down. yet when i spoke to a call officer, he said there's no problem with the server and blamed it on my computer !!!!

Discussion of Scoot

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