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Home / World airlines / Singapore / Scoot

Scoot

Country: Singapore
Low-cost flights from Singapore to destinations in Asia and Australia
IATA code: TR
ICAO code: TGW
Head office: PO Box 89 Changi Airport Post Office Singapore 918146, Singapore
Phone number: +65 3157 6434
E-mail: info@fiyscoot.com
Web-site: www.flyscoot.com
Year established: 2012
Main bases and hubs: Singapore Changi
Fleet: Airbus A319, Airbus A320, Boeing 787-8, Boeing 787-9

Traveller Rating:

Scoot. Airline code, web site, phone, reviews and opinions.
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Reviews & Opinions of Scoot:

15 December 2017 JH

Agree the Scoot call centre is hopeless. i booked a flight, i clearly did not tick insurance but insurance was charged. Refund willl take 6-8 weeks so they say. I notice that two of the names were spelt wrongly. I called to inform and request for change of spelling which they say will cost $90 for any change of spelling. Please take note , i am not changing to another passenger. No way i could get the amount reduced. Call centre informed that if i change it online it will cost 60$. Today i decided to just go ahead and login to manage bookings to make the changes and to my shock, it says any change will cost $120! This is terrible! Is there anyway this charge be reduced?

09 June 2017 Guest

Scoot call centre hopeless. No help at all. No email help. would not recommend

07 June 2017 Guest

Call centre is pathetic. I applied for a refund about 3 months ago because I was told I could from the flight being cancelled and they said it would take 6-8 weeks. I have now waited more than that and they are saying it's going to take another 6-8 weeks. I'm going to be taking legal action against them because that is appalling

10 May 2017 Jennifer Brewer

Scoot call centre hopeless. No help at all. No email help. Will never fly with them again and would not recommend.

All Reviews of Scoot

Scoot Discussion:

14 February 2018 Gurmail

Tr513 flight amritsar to singapuer dep time 6.35 p send resuded imedaty

12 February 2018 Guest

PLZ DO NOT STOP THE SRVICE OF SINGAPORE-JAIPUR-SINGAPORE. IT IS A DREAM SERVICE FOR US. THANKS N REGARD PIYUSH AGRAWAL JAIPUR RAJASTHAN INDIA MOBILE-9828168049

12 February 2018 Guest

SIR YOUR FLIGHT SERVICEL SINGAPORE TO JAIPUR AND JAIPUR TO SINGAPORE IS VERY USEFUL TO ALL OVER RAJASTHAN PERSONS, TOURIST ,INDUSTRILIST, BUSINES ,STUDENT ETC. OUR HUMMBLE REQUEST PLZ DO NOT STOP THIS SERVICE. THANKS. RAVI SINGHAL MOB- 9414026577 JAIPUR RAJASTHAN INDIA

08 February 2018 Guest

Flew ATH - SIN in Nov 2017. Had paid for baggage at time of booking but was charged again at check-in EUR70. Flight was good with no complaints and once back in Perth I contacted Agent in Athens who apologised and said they would notify Scoot Singaore to process refund - Ha Ha!! Only one tel number avble to contact Scoot - and arrogant, careless attitude fr om staff. No Customer Relations Cntre. or if there is he was not about to connect me. Was told Refund was being processed and no available date as to when we might receive it?! Wh ere or who can we follow up with and maybe receive some courteous attention????? Will never again fly with Scoot

Discussion of Scoot

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