Back to top ▲
Login:
Password:
Registration
Forgot your password?
Login as:
Login As
You can log in if you are registered at one of these services:
 
your guide to airlines all over the world
Home / World airlines / Singapore / Scoot

Scoot

Country: Singapore
Low-cost long-haul airline, flights from Singapore to Asia and Australia
IATA code: TZ
ICAO code: SCO
Head office: 4 Airline Road, Changi Airport, Singapore, 819825, Singapore
Phone number: +65 3158 3388
E-mail: info@fiyscoot.com
Web-site: www.flyscoot.com
Year established: 2012
Main bases and hubs: Singapore Changi
Fleet: Boeing 787-8, Boeing 787-9

Traveller Rating:

Scoot. Airline code, web site, phone, reviews and opinions.
Copyright NRT Spotter

Please rate this airline:
1    2    3    4    5   


Please add your review about Scoot:

Your name:  

Spam bot protection: Refresh code
CAPTCHA image characters

Reviews & Opinions of Scoot:

13 February 2017 Guest

Appalling service in every aspect of my most recent experience, Call centre is nearly impossible to get through to and when you do the staff are exceptionally unhelpful and refuse to transfer you to a senior or supervisor. Neither are they equipped to answer ANY questions but repeat the same useless information. I will not be flying with Scoot again and will certainly not recommend them to anyone. The web site offers no information about complaint or dispute resolution, only the phone number which takes you back to the same terrible call centre

30 December 2016 Guest

1) I had recently travelled to Perth using Scoot. Both ways the flights were delayed for more than 3 hours! Depart from Singapore on 10th Dec was scheduled 13:10hrs but we received sms that the flight is delayed to depart at 17:30hr. On the return flight on 17th Dec original schedule was supposed to depart Perth at 18:40hours but delayed to 22:50hrs! 2) Flight to Qingdao original schedule to depart Singapore on 23rd Dec at 01:55hr was delayed twice! First SMS received was a delay to depart at 05:30hr but a few hours later received a second SMS to inform a further delay to depart at 09:30hr! Terrible experience with Scoot!! First time to fly Scoot and all these delays are terrible experience.

08 March 2016 Pho liong

My relatives and I took Scoot to Hong Kong from Singapore on 29 February 2016 and returned on 5 March. Before our trips, I was a bit anxious and worried that I would have bad experience with Scoot as I often read bad comments regarding this airline. But it turned out that my first experience with Scoot was great. I enjoyed the flight. The economy seat is better than the other budget airlines that i have ever taken. The flights on both dates were on scheduled and the flight attendants were very attentive. Thank you Scoot. Keep up good work.

07 March 2016 David Goh

Flight schedule to leave Sydney 27/2 13:45hrs. Received an SMS on 27/2 that flight was delayed to 16:45hrs. The Customer Call Center told to me to check in my baggage at least 3 hrs before 13:45 hrs even though the flight was delayed to 16:45hrs. This is the second time that I had experience flight delays on SCOOT. Some Passenger were even worst off in that they loss their ticket on the connecting flight in Singapore. Some lose a day from their hotel room charges. Perhaps it is better to say Fly SCOOT and lose Loot. It is strange to see SCOOT advertising to get Customers and then gave out such appalling services with the hope they will fly SCOOT again.

All Reviews of Scoot

Scoot Discussion:

24 February 2017 Guest

Have u contacted them at all for a refund or anything in the same boat as you ! John Aquino : I booked a flight Perth to Athens and SCOOT confirmed the booking. Based on the booking I made detailed travel and accomodation arrangements while in Greece. To my horror I got a curt email from SCOOT yesterday advising me that they had rescheduled my flight to a day four days later than the original booking. No explanations. No discussion. No Options. My Travel arrangements have been upended and this will cost me considerably in accomodation rebookings and other plans that cannot be altered. SCOOT has been impossible to contact. I will never book with SCOOT again and will advise any friends colleagues wishing to avail themselves of a budget trip to stay away from SCOOT. SCOOT needs to lift its game! Considerably!!

23 February 2017 John Aquino

I booked a flight Perth to Athens and SCOOT confirmed the booking. Based on the booking I made detailed travel and accomodation arrangements while in Greece. To my horror I got a curt email from SCOOT yesterday advising me that they had rescheduled my flight to a day four days later than the original booking. No explanations. No discussion. No Options. My Travel arrangements have been upended and this will cost me considerably in accomodation rebookings and other plans that cannot be altered. SCOOT has been impossible to contact. I will never book with SCOOT again and will advise any friends colleagues wishing to avail themselves of a budget trip to stay away from SCOOT. SCOOT needs to lift its game! Considerably!!

23 February 2017 Guest

Scoot offers better comfort.The seats have excellent recline which is way more generous than the other budget airlines I have flown on this route. Scoot flies the B787 which is my preferred plane compared to the other budget airlines which tend to fly single aisle planes for this route.

17 February 2017 Guest

anyone manage to get refund in voucher from Scoot after booking and submit request to refund ?

Discussion of Scoot

Search for Cheap Flights

Copyright © 2008-2012 www.airlines-inform.com. All rights reserved.

Airlines Inform - your guide to airlines all over the world.