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Home / World airlines / Canada / WestJet Airlines

WestJet Airlines

Country: Canada
Low-cost domestic services in Canada and international routes to the USA and Central America
IATA code: WS
ICAO code: WJA
Head office: 21 Aerial Place North East, Calgary, Alberta, T2E 8X7, Canada
Phone number: +1 403 444 26 00
Fax number: +1 403 444 22 61
Year established: 1996
Main bases and hubs: Calgary International
Fleet: Boeing 737-600, Boeing 737-700, Boeing 737-800, Boeing 757-200

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WestJet Airlines. Airline code, web site, phone, reviews and opinions.
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Reviews & Opinions of WestJet Airlines:

01 June 2014 Guest

It's a no thrill airline. But service and staff attitude is great. I have not encountered a flight that was seriously late or any lost luggage. I will keep flying them. But I had 2 flights where the entertainment on 1 side of the plane did not work for the whole flight. To me that was no problem since I watched a movie on my laptop. But to the rest of the passengers it could be an issue. And well I find the entertainment is not that great. But it a no thrills airline.

08 February 2011 Guest

What has happened to Westjet? The only packages being offered out of Saskatoon are totally over-priced and flights take two days there and two days on the way back... Do you care so little for Sk. that you are willing to do that to loyal customers. My opinion of Westjet has completely gone down the tube. Air Transat looks better than the little or lack of competition. Hopefully Signature, Sunquest, Air Transat will feel our pain and step up to the plate and offer us viable alternatives.

08 February 2011 Denis from Saskatoon

I thought West Jet's entry into the travel business would be a good thing. I was totally wrong it has been a disaster for Saskatoon and all of Saskatchewan travellers. Not only are your packages outrageouly priced your travel plans are not geared to the consumer, for example you expect us to go to Calgary then back to Toronto or Hamilton or Montreal then on to our destinations. The result is you have now wasted 2 days coming and 2 days coming home and are totally exhausted by the time you actually arrive at you resort. If that's the best you can do why don't you just ignore Saskatchewan and let other carriers service us. Earlier this winter we went to Punta Cana with Air Transat.. We flew directly there and made one stop in Jamaica on the way back. Now when you try to book another trip with the travel companies you end up with these West Jet outrageous travel arrangements. Used to like West Jet but now understand how llittle Saskatchewan counts. If you can't provide decent service why don't you just leave Saskatchewan to other carriers. Very frustrating maybe the solution is to start hounding the travel companies not to use West Jet as a carrier for Saskatchewan. We dont want to be limited to Mexico treavel which is what West Jet loves to push. Totally frustrated and annoyed By West Jet's treatment.

18 October 2010 Guest

Advertised as a low cost airline however they seem to nickle and dime the customer. Charging for movies, blankets, pillows. They offer corny jokes enflight which seem to have worn out. Good safety record with modern up to date equipment. Meal service is unheard of. Comparing prices with the competition this is not a low cost airline.

All Reviews of WestJet Airlines

WestJet Airlines Discussion:

22 October 2016 Chris Brooks

I'm very surprised by these and other comments about Westjet. Having flown over half a dozen times with them from London to Ottawa I've had nothing but good service. Compared to other 'low cost' airlines they hold their own. I flight entertainment, includes their great cabin crew, you can order food, if you have a desire for the in-flight dining experience. I think maybe people have forgotten they are low cost. I'll keep using Westjet and trust they'll sort out the * that are causing the delays and complaints.

11 October 2016 Kelly

Terrible air line. Very unprofessional, poor communication between all staff from captain to flight crew to attendants at check in.

07 October 2016 James Edward Hunter

Attention Customer Service: On September 28, 2016 I booked a Flight from Hamilton, Ontario to Victoria British Columbia with connections in Calgary and Vancouver the same day..I arrived in Vancouver on Flt #WS 447 at approximately 10:45 A.M. and was scheduled to depart from Gate #14 on Flt #WS 3282 to Victoria. I sat in the lounge, read my book .and watched the screen at Gate #14 waiting for this Flight to show up for boarding. I did not hear a gate change for this flight. There were several other delays of flights on going at the same time.mainly at gate 13 and gate 14..I was supposed to depart at 12:30 P.M. on WS3282 and had arranged for a friend to pick me up in Victoria at 1:03 P.M. My friend made a one-way trip down Island of 75 K.M. The situation ultimately required my friend to make two round trips, a total of approx. 300 K.M..... Now to continue with my Vancouver experience, when flight WS3282 did not show up on the Gate 14 screen by 12:00 Noon I became concerned..upon checking with West Jet staff at gate #10 I noticed that Flight #3282 had just popped up on that screen as being delayed.. There was no audio announcement of this delay. Had I known earlier I would have contacted my friend to save her the inconvenience of a trip to Victoria Airport. When I complained to the gate attendant, she was very polite and empathetic to my dilemma and was hopeful that the Flt would show up in due course. I was unable to contact my ride from Victoria Airport. After several posted delays of Flt WS3282 it was ultimately cancelled around 5:00 P.M due to mechanical failure. I was issued a new ticket Flt #3183....SEQ 070 PNR FFRGTA. This Flt was also delayed.. I eventually arrived in Victoria around 7:00 P.M. I must admit that West Jet staff were very courteous and as well, they offered food vouchers for vendors at Vancouver departure lounge. My past experience has been more than satisfactory with West Jet service...however this trip was a disappointment. One of your gate attendants suggested that I contact West Jet Corporate Offices to see if I would be granted a Flight Credit for the inconvenience I encountered. In particular the last portion of the trip from Vancouver to Victoria..Please consider this email as a formal request for your consideration in this regard... Thank you ...Jim Hunter.

04 October 2016 Disgruntled Flier

If I cancel a flight with Westjet because they have proven unreliable why on earth would they think that I would want a travel credit from them to go through the same torture and misery? Actually I have Westjet down as a cowboy outfit that is unreliable and run by con artists. I am really not looking forward to my flight and it is with trepidation that Westjet will fulfil its promise of timetable and carriage.

Discussion of WestJet Airlines

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