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Home / World airlines / Portugal / TAP Portugal

TAP Portugal

Country: Portugal
National airline of Portugal, scheduled services in south-western Europe
IATA code: TP
ICAO code: TAP
Membership in the alliance: Star Alliance
Head office: Victoria Programme Apartado 50194 1704-801 Lisbon Portugal
Phone number: +351 707 205 700, +351 218 431 100
Fax number: +351 218 415 095
E-mail: victoria@tapvictoria.com
Web-site: www.flytap.com
Year established: 1945
Main bases and hubs: Funchal Madeira, Lisbon Portela, Porto Francisco Sa Carneiro
Fleet: Airbus A319, Airbus A320, Airbus A320neo, Airbus A321, Airbus A330-200, Airbus A330-300, Airbus A340-300, Embraer 190

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TAP Portugal. Airline code, web site, phone, reviews and opinions.
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Reviews & Opinions of TAP Portugal:

07 December 2017 Guest

I would give this airline a 0 if I could. 10 days before flight, I am advised that my service dog cannot board on one of the airlines. They want to charge me to amend the reservation. Have filed a complaint. Only 7 days to get resolution. Hours and hours and hours on hold and no resolution. Consistent phone transfers with no one who knows how to treat customers. I will never fly TAP again -- if I even get to fly them this time. Merry Christmas!

22 October 2017 Greg Stevens

Worst airline that I have ever dealt with. Had our flight to Porto cancelled and the airline did nothing to try and get us to our next destination. We were told that we would be compensated for both our extra hotel and meal costs and have received nothing. It is virtually impossible to get a number to call and actually talk to someone. When I go on their complaint website and put in my claim #, their system gives you an error code. They do everything in your power to block your attempt to get reimbursed.

06 July 2015 Pat

Dreadful, dreadful airline. Flight delayed by 30 hours, no apologies, very little communication. Offered compensation but this has never been paid to us despite promises. DO NOT USE THIS AIRLINE

11 June 2015 Guest

Cancelled my Flight [TAP Portugal Flight 332 5 May-Confirmation no. ZCC3Y7] Failed to Refund after saying they would. They dont pick up the phone on the customer care number. TAP is in breach of the Denied Boarding Regulation. Dont fly TAP !

All Reviews of TAP Portugal

TAP Portugal Discussion:

13 May 2018 SU535

Singh Sandeep : My name is sandeep singh and date of birth is 12/10/1996 and my ticket number is 0479063010816. and booking reference number 3MALFN .i want to request to you regarding the my ticket declaration. I travelled in your air line 2015 28 march. So i need the declaration of my ticket to show the portugal immigration service. I hope you will reply me as soon posible i need this letter very urgent. I will wait for your reply. There is no such booking WVIZEH / e-ticket number / name Jaydeep Singh - within the TAP Portugal records. /// year2018 previous messages: this is not the Royal Air Maroc carrier site here, but the discussions forum here. There is no flight information /e-ticket number / reservation on this air carrier. No one can reply without the correct and full data on the reservation or on the flight/destination. Such comments are not fair. In order to get the correct reply, kindly attach the reservation / booking number and produce fllight number / airports. Requests on refund must produce full name, reservation / eticket and email address in attachment. The reply can be handlled within 2-5 days by free staff in English. Regards. aryan{at}vivaldi.net - for private and full requests with e-tickets only.

27 April 2018 Jaydeep Singh

My name is Jaydeep Singh and date of birth is 07-02-1995and my ticket booking reference number is WVIZEH.I want request to you regarding the my ticket declaration.I travelled in your airline 27June 2017.So I need the ticket declaration to show the Portugal immigration service.i hope you will reply me as soon possible .I need this letter very urgent.i will wait for your reply.

16 March 2018 Singh sandeep

My name is sandeep singh and date of birth is 12/10/1996 and my ticket number is 0479063010816. and booking reference number 3MALFN .i want to request to you regarding the my ticket declaration. I travelled in your air line 2015 28 march. So i need the declaration of my ticket to show the portugal immigration service. I hope you will reply me as soon posible i need this letter very urgent. I will wait for your reply.

05 January 2018 Guest

Terrible airline! I can not get a valid number for changing a reservation!!!! Website is useless!!! Never fly TAP

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