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your guide to airlines all over the world


Country: United Arab Emirates
Dubai-based international airline, passenger and cargo services worldwide
IATA code: EK
ICAO code: UAE
Head office: Emirates Group Headquarters, PO Box 686, Dubai, United Arab Emirates
Phone number: +971 600 555 555
Fax number: +971 429 507 58
Year established: 1985
Main bases and hubs: Dubai International
Fleet: Airbus A380, Boeing 777-200, Boeing 777-300

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Emirates. Airline code, web site, phone, reviews and opinions.
Copyright Andreas Fietz

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Reviews & Opinions of Emirates:

18 October 2016 Guest

Good quality planes but a company policy that doesn't care about Customer Service. Emirates airlines are really good in Window dressing when it comes to their Customer Service. At first sight it looks like they're really value their (loyal) customers but unfortunately in reality they don't live up to the expectations they promise to the world. I've been flying with Emirates many times before and also reached their Silver Member Status so you can call me experienced when it comes to this airline. The plane itself, the seats and the food provided are OK. Only when it comes to how they treat their (loyal) customers it becomes a complete different story. Once you've ordered and paid for your ticket they loose their complete interest in you as a customer. They treat you like a number and the only feedback you get are the lines that were written out in their "Customer" scripts. This resulted for me to the (unfortunate) decision to use the Emirates services in the future and look for other airlines which provide proper Customer Service

23 August 2016 Guest

why all the negative reports I have flown emirates over the past ten years and have found them to be the most courteous of airlines with the best flight attendants ever , nothing is a bother to them just ask and they are there with request. Sometimes people over expect service from attendants, try to do there job once for 7 hour flight and servicing over 250 passengers of differing nationalities. I always say walk a mile in someone else s shoes. Thank you Emirates for ten years of happy flying

13 July 2016 Guest

Emirates are great on other routes, but plain awful in Hong Kong. I would rather fly with a budget airline than with Emirates in Hong Kong. By the way, they only offer in town check in ON THE DAY OF THE FLIGHT, which is pretty * useless

11 May 2016 Will

Very disappointed with the Emirates. The service is third class. Aboard did not receive the pre-ordained vegetarian food. The board attentions really are not the kind I expected. Emirates are rather advertising. The lost miles, to expire. I do not recommend this airline to reach Dubai Airlines Cathay would definitely well.

All Reviews of Emirates

Emirates Discussion:

08 July 2017 Guest

I am adult traveling from moscow to delhi. And i want to take kids scooty along with me . So pls help me out that whether scooty would be counted in hand luggage or have to pay extra.thank you

25 June 2017 george

Why are your ground staff so uneducated and rude? Did you hire these imbeciles from the desert? Teach these * people manners. I'll never fly Emirates again because of these ignorant scum.

20 April 2017 Guest

EMIRATES CAN BREAK YOUR LUGGAGE FOR FREE!!! My carbon bike ( competition , not a cheap one ) was broken on a travel with emirates, I made a claim , and they told me that I cannot get any compensation as I signed a form saying that is a fragile material and I signed a form releasing emirates from any responsability in case of breaking. Looks fine except for one thing: you cannot travel with the bike unless you sign this form . So in other words: either you allow them to break it or you do not check-in the bike. They offer the crazy non-practical approach of sending it on cargo!! ( come on guys... you know this is not easy at all ) . leave the bike X A Lady called Pushan from customer service denied to give me her worker number and denied to give me any information about superiors that I can write to ( come on.. you have no superiors?? ) BE CAREFUL WITH EMIRATES AND BROKEN LUGGAGE!!!!!

11 April 2017 La_kotanator

Just wondering.... I am flying from Australia to Europe with EMARITES, and want to bring my motorbike helmet with me as I will be living there for a year. I can't find anything on the website and I just get the "would you wear a helmet inside a petrol station? Then no you can't wear one on the plane". I don't want to wear it on the plane! I want to bring it as carry on in a helmet bag. Does anyone have experience (good or bad) with bringing a motorbike helmet as carry on with Emarites?

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