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your guide to airlines all over the world


Country: United Arab Emirates
Dubai-based international airline, passenger and cargo services worldwide
IATA code: EK
ICAO code: UAE
Head office: Emirates Group Headquarters, PO Box 686, Dubai, United Arab Emirates
Phone number: +971 600 555 555, +971 600 577 777
Fax number: +971 429 507 58
Year established: 1985
Main bases and hubs: Dubai International
Fleet: Airbus A380, Boeing 777-200, Boeing 777-300

Traveller Rating:

Emirates. Airline code, web site, phone, reviews and opinions.
Copyright Andreas Fietz

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Reviews & Opinions of Emirates:

18 October 2016 Guest

Good quality planes but a company policy that doesn't care about Customer Service. Emirates airlines are really good in Window dressing when it comes to their Customer Service. At first sight it looks like they're really value their (loyal) customers but unfortunately in reality they don't live up to the expectations they promise to the world. I've been flying with Emirates many times before and also reached their Silver Member Status so you can call me experienced when it comes to this airline. The plane itself, the seats and the food provided are OK. Only when it comes to how they treat their (loyal) customers it becomes a complete different story. Once you've ordered and paid for your ticket they loose their complete interest in you as a customer. They treat you like a number and the only feedback you get are the lines that were written out in their "Customer" scripts. This resulted for me to the (unfortunate) decision to use the Emirates services in the future and look for other airlines which provide proper Customer Service

23 August 2016 Guest

why all the negative reports I have flown emirates over the past ten years and have found them to be the most courteous of airlines with the best flight attendants ever , nothing is a bother to them just ask and they are there with request. Sometimes people over expect service from attendants, try to do there job once for 7 hour flight and servicing over 250 passengers of differing nationalities. I always say walk a mile in someone else s shoes. Thank you Emirates for ten years of happy flying

13 July 2016 Guest

Emirates are great on other routes, but plain awful in Hong Kong. I would rather fly with a budget airline than with Emirates in Hong Kong. By the way, they only offer in town check in ON THE DAY OF THE FLIGHT, which is pretty * useless

11 May 2016 Will

Very disappointed with the Emirates. The service is third class. Aboard did not receive the pre-ordained vegetarian food. The board attentions really are not the kind I expected. Emirates are rather advertising. The lost miles, to expire. I do not recommend this airline to reach Dubai Airlines Cathay would definitely well.

All Reviews of Emirates

Emirates Discussion:

16 February 2018 Guest

No there isnt. There is water though. Guest : Can anyone tell me if there are any coffee or refreshment facilities within the chauffeur drive lounge at Dubai terminal 3 arrivals.

16 February 2018 Guest

Such a shame with emirates skywards program. Purchased a flexi plus business class ticket and wanted to upgrade to first. There are at least 9 tickets available but no upgrades. Whats the point of having upgrade as an option when you cant use it. Have over 140k in points just sitting there doing nothing.

06 February 2018 Guest

Can anyone tell me if there are any coffee or refreshment facilities within the chauffeur drive lounge at Dubai terminal 3 arrivals.

03 February 2018 Guest

Can I check bags on Emirates through from Perth via Dubai to Madrid, and then to Lisbon on a TAP flight, rather than collecting bags and checking in again at Madrid

Discussion of Emirates

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