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your guide to airlines all over the world

Emirates

Country: United Arab Emirates
Dubai-based international airline, passenger and cargo services worldwide
IATA code: EK
ICAO code: UAE
Head office: Emirates Group Headquarters, PO Box 686, Dubai, United Arab Emirates
Phone number: +971 600 555 555, +971 600 577 777
Fax number: +971 429 507 58
E-mail: media.relations@emirates.com
Web-site: www.emirates.com
Year established: 1985
Main bases and hubs: Dubai International
Fleet: Airbus A380, Boeing 777-200, Boeing 777-300

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Emirates. Airline code, web site, phone, reviews and opinions.
Copyright Andreas Fietz

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Reviews & Opinions of Emirates:

24 May 2018 Guest

I have been flying with Emirates all my life and personally they are the best airline in the world. All the flight attendants were so courteous and were always polite to me. The food was outstanding and I would eat it on any of their flights. The in flight entertainment was on par with ice being probably one of the best in flight entertainment system in the world. The new A380 is so amazing. I had the smoothest flight to LA and I had no complaints. All the staff were so generous and were always checking up on me to ask me if I was ok or if they could get anything for me. I have never had a single complaint about Emirates. They are always on time with no delays and Dubai International Airport Terminal 3 is the best airport I have ever been through. Emirates keep up the good work.

16 February 2018 Guest

Such a shame with emirates skywards program. Purchased a flexi plus business class ticket and wanted to upgrade to first. There are at least 9 tickets available but no upgrades. Whats the point of having upgrade as an option when you cant use it. Have over 140k in points just sitting there doing nothing.

18 October 2016 Guest

Good quality planes but a company policy that doesn't care about Customer Service. Emirates airlines are really good in Window dressing when it comes to their Customer Service. At first sight it looks like they're really value their (loyal) customers but unfortunately in reality they don't live up to the expectations they promise to the world. I've been flying with Emirates many times before and also reached their Silver Member Status so you can call me experienced when it comes to this airline. The plane itself, the seats and the food provided are OK. Only when it comes to how they treat their (loyal) customers it becomes a complete different story. Once you've ordered and paid for your ticket they loose their complete interest in you as a customer. They treat you like a number and the only feedback you get are the lines that were written out in their "Customer" scripts. This resulted for me to the (unfortunate) decision to use the Emirates services in the future and look for other airlines which provide proper Customer Service

23 August 2016 Guest

why all the negative reports I have flown emirates over the past ten years and have found them to be the most courteous of airlines with the best flight attendants ever , nothing is a bother to them just ask and they are there with request. Sometimes people over expect service from attendants, try to do there job once for 7 hour flight and servicing over 250 passengers of differing nationalities. I always say walk a mile in someone else s shoes. Thank you Emirates for ten years of happy flying

All Reviews of Emirates

Emirates Discussion:

11 June 2018 Guest

Hello - i am in dubai airport - left my computer on the emirates plane - I told them right after i got off and they said they would look. Three hours later they said they found one with a cracked screen. They still didn't bring it to me so i don't really know if they have it or if it is broken. Any ideas on how to get my computer back - who do you talk to? no one at the lounge desk seems to have answers.

13 May 2018 SU535

This is not theEmiratesr site here, but the discussions forum here. There is no flight information /e-ticket number / reservation on this air carrier in most comments. No one can reply without the correct and full data on the reservation or on the flight/destination. Such comments are not fair. In order to get the correct reply, kindly attach the reservation / booking number and produce date / fllight number / airports. Requests on refund must produce full name, reservation / eticket and email address in attachment. The reply can be handlled within 2-5 days by free staff in English. Regards. aryan{at}vivaldi.net - for private and full requests with e-tickets only.

01 April 2018 carol

I bought a flight from Ireland to Thailand with eremites through a travel agency. I miss spelled my middle name leaving out one letter (e) and the end of my middle name. Does this matter? or will i have to pay to change it? Please help!

06 March 2018 Guest

How can I retrieve copies of tickets for a flight made on November 9th 2017 from Kuala Lumpur to Barcelona, I am being asked for these by Spanish Customs in order to prove how I entered the country.

Discussion of Emirates

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