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Home / World airlines / United Kingdom / Thomson Airways

Thomson Airways

Country: United Kingdom
Extensive low-fare flights within Europe and tour charter services to leisure destinations worldwide
IATA code: BY
ICAO code: TOM
Head office: Wigmore House, Wigmore Place, Wigmore Lane, Luton, LU2 9TN, UK
Phone number: +44 1582 644 340
Fax number: +44 1582 645 455
Year established: 2004
Main bases and hubs: Bristol, Glasgow International, London Gatwick, London Luton, Manchester
Fleet: Boeing 737-800, Boeing 757-200, Boeing 767-300, Boeing 787-8

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Reviews & Opinions of Thomson Airways:

02 May 2016 Guest

Flew from manchester to sharm el sheikh (boeing 737-800) and really enjoyed the flight, great cabin crew very friendly, legroom was ok not the best though epically when Manchester to sharm el sheikh is a pretty long short haul flight if that makes sense ordered a panini from the eatery was really tasty and compared to some airlines a resonable price . Overall a good friendly airline. by the way i reccomend to bring electronics onboard to keep kids amused as there isnt much in the way of entertainment.

25 April 2015 Andy MacFadyen

I have flown about 20 times with Thompsons and previously Air 2000 which became part of Thompsons Airways. I cannot speak highly enough of this airline. I find their B757-200's comfortable and ideal for the routes I travel. They onboard catering now has to be paid for but is good value and of excellent quality. When the tour company I had used for many years with changed its' Glasgow-Verona flights to another airline I voted with my feet and change to Thompson Lakes.

13 December 2014 Guest

they have no idea about customer service. so called executive customer service operatives just respond with a selection of standard paragraphs no matter how many times you ask them to read and understand the problem the dreamliner premium economy service is put forward as comparable to Virgin-- absolutely not Just take one look at the cabin crew and you have the answer---presentation --attitude ´-- professionlism I suppose like everything in life you get what you pay for after two horrendous dreamliner experiences-- ever again -- you have been warned

03 November 2013 Nattiya

My flights were TOM12/London Gatwick-Samana/17 Oct 2013 and TOM13/Samana-London Gatwick/24 Oct 2013. It was my first time flying with Thomson but it's First Choice air plane which was old but nothing wrong with air con, toilet or in-flight entertainment stuff. Both flights were delayed 1-2 hours. In-flight meals to Samana were fine but no hot meal on return flight. Captain said cabin crews from London Gatwick didn't check that catering department didn't load any meal for return flight. We all had to sit on the air plane over an hour after boarding at Samana Airport because they were making bacon sandwiches for us. It tasted terrible. I couldn't eat it and it was the only food I was served for 8 hour flight! They served drinks few times. Captain and cabin crews were polite and friendly on both fights. I won't fly long haul flight with Thomson again but probably consider short flight in EU.

All Reviews of Thomson Airways

Thomson Airways Discussion:

12 September 2016 Guest

what type of plane is TOM576 flying to dubai from Birmingham 14th march 2017

05 September 2016 Guest

we were delayed returning from mombasa to manchester by 24 hours on 27.01.2011 does anyone have the flight number the outward journey was Tom 142 but i can not get the return number John

09 August 2016 Guest

going to Tenerife next week I was wondering what sort of plane Thompson flies there

02 August 2016 Christine nuthall

What do me and my partner have to do to get Thomson to pay out for a eighteen hour delay!! Contacted them sent registered letters with all the official proof they have not even replied . Four years now and being totally ignored

Discussion of Thomson Airways

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