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Home / World airlines / Belgium / Jetairfly


Country: Belgium
Charter flights from Brussels to leisure destinations
IATA code: TB
ICAO code: JAF
Head office: Rintweg Luchthavengebouw 45 8400 Zaventem, Brussels, Belgium
Phone number: +32 2712 9720, +32 70 22 0000
Fax number: +32 2712 9729
Year established: 2004
Main bases and hubs: Brussels
Fleet: Boeing 737-700, Boeing 737-800, Boeing 767-300, Boeing 787-8, Embraer 190

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Jetairfly. Airline code, web site, phone, reviews and opinions.

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Reviews & Opinions of Jetairfly:

11 March 2016 David

I have booked with Jetairfly twice. I had no problems the first time, as I purchased a one-way ticket from Orlando to Brussels. The second time I made the same reservation for new years eve, except it was a roundtrip. I arrive to the airport, located 4 hours from my home, only to be told that my reservation was cancelled for no apparent reason, and I was not able to board the plane. They claimed an email was sent to me regarding my cancelled flight, but I never got any; and I'm reliable when it comes to checking emails. I had the reservation on hand, but they still refused to seat me. I booked via, who helped me get a last minute ticket, but I had to miss a day of my 5 day trip and pay extra for a new one. As if that wasn't frustrating enough, I was working with Orbitz so I could at least receive a refund for the trip they cancelled on me. It took two months to reach Jetairfly. I finally received an email from Orbitz regarding my refund. I paid $560 USD and they only returned $5 USD of unused taxes. So not only did they ruin my holiday, but they also kept the money for a flight I supposedly wasn't seated for. And I called the Jetairfly customer service since Orbitz practically said I was on my own. The person I talked to wasn't the most professional at his job, and he gave me an email to send. To no surprise, I haven't heard back. So if you're trying to purchase a cheap ticket, save yourself the headache and avoid this airline at all costs! You have a good chance to save money, but you're also highly susceptible to having reservation problems at the last minute.

06 October 2015 Okan TASKIN

NEVER FLY WITH JETAIRFLY!!! I bought 2 return tickets ( Izmir - Brussels - Izmir ) from Jetairfly. Our flight was on Thursday 24th of September at 21.10 pm. After arrival airport at 19.15 pm for check-in, we realized that the plane took off ( approximately 2 hours before mentioned time ). Neither I got e-mail not got any phone call or sms about the updated departure of flight. I tried to contact someone from Jetairfly however there were no one who is responsible for Jetairfly flights. We couldn't make our trip that we planned weeks ago and paid a lot for visa, hotel, plane tickets, stamps and etc., just for not being informed about the updated departure of Brussels flight (TB 4955). We had wasted our both money and 3 days holiday just because of Jetairfly's neglect. They also claimed that they sent e-mail about the departure of flight however I did not get it and even I asked to forward that mail to me they could not send because they know that there is no such e-mail. JETAIRFLY CHEATED AND LIED TO ME. Okan TASKIN

13 July 2015 Mbf

Take my advice! Do not book reservations with this airline. We made reservations in February to fly from Berlin to Antwerp. Booking confirmation received. All is good. We get to Berlin airport and they said that the Visa was denied. No emails prior to this. Nothing. They didn't have any information on us though we showed the confirmation number. We gave another credit card number. Oops! Too late to book because flight leaving soon. I would never recommend this airline to anyone. Pay the extra and choose an airline that is reliable. Our plans were upended because of this poor business practice.

02 April 2014 Guest

I have often flown with Jetairfly particularly from Brussels to Tenerife and never had problems. The staff are nice, the service is efficient. It is true you cannot check in online, but i try to live with that in view that i get a direct flight that is on time and that i am treated well.

All Reviews of Jetairfly

Jetairfly Discussion:

19 August 2016 Guest

Frank : How do we check in on line, when we fly from miami to brussels?? You cannot check in online for a US airport with them - it's in the fine print. You have to show up to the airport VERY early (iirc, 3 hours or more) to check in personally.

18 August 2016 Frank

How do we check in on line, when we fly from miami to brussels??

18 July 2016 Guest

They market and sell tickets to Vatry airport as a paris airport. I got tickets on kayak under all paris airports . The aiport is desereted with no gound support, no taxi, no rental cars or anything. It put my wife and children in danger and after their landing, it took them 11 hours to reach their hotel in Paris, as they had miserable time trying to find rides and finally they paid a private passer by car 200 Euro to drop them at Chalons En Champagne train station(closest to airport) and they followed to Paris from their with Train. I tried to call jetairfly from overseas to seek help and advice from them, and their customer service was just rude and with out any compassion or a simple guidance. This airline, is a cheater who not only cheats on fares and conditions of ticket, but puts passengers in danger and harms way my misrepresenting and taking passengers to this airport in the middle of nowhere with no ground staff . For your own safety, please don't fly with them and pass the message to others.

04 July 2016 Thomas

I just made a reservation for a connection from from BRA to BRU with RyanAir in order to book a flight with Jetairfly from BRU to MIA the day after. I spent EU 70.00 for the first flight and then the big surprise: There was NO WAY to book my flight from Austria from BRU to MIA - i tried with 4 different credit cards - NO WAY - and the best thing - i got a confirmation email but entering the reservation number at their site told me the the reservation was cancelled and the OTHER BEST THING - there is NO phone number you can call - i think the worst airline in AFRICA has a better booking system and a better customer service than JETAIR - no wonder their flights are always empty ...

Discussion of Jetairfly

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