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Home / World airlines / Spain / Volotea

Volotea

Country: Spain
Low-cost airlines within Italy, France and Spain also as seasonal charters to other countries
IATA code: V7
ICAO code: VOE
Head office: ravessera de Gracia, 4o, 08006, Barcelona, Spain
Phone number: +34 93 122 071 7
Fax number: +34 93 222 071 1
E-mail: info@volotea.com
Web-site: www.volotea.com
Year established: 2011
Main bases and hubs: Bordeaux Merignac, Nantes Atlantique, Palermo, Venice Marco Polo
Fleet: Airbus A319, Boeing 717, Fokker F28

Traveller Rating:

Volotea. Airline code, web site, phone, reviews and opinions.
Copyright Biel Gomila

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Reviews & Opinions of Volotea:

15 June 2016 Guest

Our flight has been delayed and no information has been given until the very last minute - when everyone were waiting at the gate. The staff clearly had no idea of what was going on and was rude. The company didn't give information and apparently wanted to keep us all waiting - this was completely irresponsible and unacceptable - we are definitely not using volotea again

21 August 2012 Guest

Beyond my expectations! Pristine plane, sturdy, loads of room - leg room, wide seats...widest trays I've ever experienced. Eye candy for stewards, nice menu (pity they don't take cash), without feeling harassed. Quiet, serene, perfect flight. Barely felt the plan touch the ground upon landing! 5 star...felt like I was in first class :)

All Reviews of Volotea

Volotea Discussion:

21 December 2016 * guest

The first time I flew with Volotea, my luggage was delayed and it took 6 months to receive the compensation on my bank account. When I flew fr om Strasbourg to Nice, Volotea informed me less than one month prior to my trip that the dates had to be modified. Instead of flying on the Thursday, I had to fly on the Friday. Either I accepted the changes and could get a voucher of 20% valid for 180 days as a (tiny) compensation or I could cancel my flight all together. I chose to fly anyway and got the voucher. Recently I booked a flight from Strasbourg to Palermo and I did not see at first wh ere to put the voucher for the payment. I paid anyway and immediately contacted customer care. They told me that it was too late to use the voucher because I already paid. I will not be able to use my voucher before its expiry date and they refused to make an exception or to send the money to my bank account.

17 May 2016 Guest

Supposed to be a low cost air line.....what a joke.....booked 3 flights from England to Mallorca towards the end of April 2016, then got an e mail from them about kids going free.....so being curious I entered my details again and found that the flights were now 150 Euros cheaper.....so contacted them and they say that they have these promos so they could fill the plane up....fair enough.....so looking at their website they make the following statement 'This means that if you purchase your flight earlier, it will be cheaper, since the price goes up as the plane fills up and the date for the flight approaches' So I asked to explain this statement and below is the exact reply I got Unfortunately, we can not give a positive answer, and sorry for the inconvenience Well that says it all, first and last time I book with Volotea

09 August 2015 Guest

Absolute WORST airline. First, flight was delayed with NO announcement or notification. Then they board those with children first, but it is onto a bus, and they get pushed to the back and do not get boarded first on the actual plane. Flight crew was rude right from the start. Someone from the back of the plane put their luggage up front I. The overhead bin. I was seated in row 3, so I should be the one to put my luggage overhead. Tried to move it and the flight attendant gave me attitude. In the end I won that fight. When they came through with the beverage cart, the girl looked right at me when I pulled my wallet and card out to purchase. When she stopped the cart, she asked the person across from me, but then instead of acknowledging me after, she and the other flight attendant(who had been rude upon embarking) completely ignored me and moved past! They didn't even give other passengers time to flag them down for something. When they finished, they walked right past again with the cart and put it away. When called to my seat, was told we have to signal them and ask for a snack. Hard too when they ignore you. Was very rude AGAIN!! Then, 45 min before landing, another attendant came up to me and told me to put my iPad away and make sure it was turned off for landing! We had another 45 min on the flight!!!! I know when to turn it off. Rude crew, and unacceptable attitudes. No professionalism with this airline! DO NOT FLY VOLOTEA!!

09 April 2015 KOLKMAN

Hi, We'll be flying with them this weekend, so I can't review the flight yet. But one thing that I can already tell you is to be carefull because they'll do anyting to empty your wallet. As many low cost companies you can choose to sel ect your seat for a fee. But as their own site says (support.volotea.com/customer/en/portal/a... : "Can I book a flight without selecting a seat? Yes. If you agree to let Volotea automatically assign a seat for you, you do not have to pay for it." So I didn't. OK, so we're a family with two small children and they then split you up, to see if you won't change your mind, not great but so be it. But then I see that on the way back my wife doesn't have a seat attributed to her and that to register on line you need to select a seat...... which you have to pay for: 6 euros. If you don't you can't register, or you need to do it at the airport. But this costs 10 euros. The other seats were attributed, even hers for the out bound flight, but not for the inbound, though you can see the flight is more than half empty. I doubt if this is even legal. I sent them an email, when I hear fr om them I'll post it here. But I think they are on the fringe of legality here.

Discussion of Volotea

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