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Home / World airlines / Serbia / Air Serbia

Air Serbia

Country: Serbia
National airline of Serbia, formerly JAT Airways, international services from Belgrade
IATA code: JU
ICAO code: ASL
Head office: Јурија Гагарина 12, 11070 Novi Beograd, Serbia
Phone number: +381 11 311 21 23
Fax number: +381 11 20 10 671
E-mail: callcenter@airserbia.com
Web-site: www.airserbia.com
Year established: 1947
Main bases and hubs: Belgrade Nikola Tesla
Fleet: ATR 72, Airbus A319, Airbus A320, Airbus A330-200, Boeing 737-300, Bombardier CRJ-900

Traveller Rating:

Air Serbia. Airline code, web site, phone, reviews and opinions.
Copyright Richard Vandervord

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Reviews & Opinions of Air Serbia:

23 July 2014 Guest

Our luggage was also left in Belgrade when we travelled there from rome to Istanbul. Air Serbia have not contacted us what so ever and we have no idea if the luggage will be returned. We have now read many reviews on trip advisor saying that luggage was misplaced by air Serbia and when eventually returned valuables were stolen. Not impressed. Do not recommend air Serbia.

29 April 2014 Oana

My housband and i travelled in december 2013 with Air Serbia (from Stockholm to Bukarest via Belgrad) and it was a very unpleasent experiance.When we arrived at our destination, we realised that our luggagge were still in Belgrad.The bags came the next day but persons from Belgrad airport stole valuable things from our bags. We made a complaint to Air Serbia in january and a man from their Claim Departament told us that they will take care of our claim within 60days. It is the end of april and i still got no money back and they ignore almost all my e-mails.I talked to a woman from the Stockholm office and she was not very nice to me although i was a client of the company.She told me that the Claim Departament of Air Serbia does not have a phone so i can't contact them, unbeliveble I would not recomand this airlline to anybody.The service on board was not good either and they got oss real cutlery

All Reviews of Air Serbia

Air Serbia Discussion:

07 September 2015 Guest

I have travelled with Air Serbia many times and I have never had any bad experiences.

05 April 2015 Guest

Hello to serbian airlines.ı want to learn if you have flying from sofia to istanbul in nowember 2015.ı couldn t find it in your wrbsite.if you have please send me knowladge what days in nowember 2015 .thanx.ı will wait for your answer.my email adtess is murat_kizilok@windowslive.com.

04 March 2015 Mike

Since 3 months I'm claiming to get reimbursement for damaged luggage. They reply twice that its in progress but nothing is happening since such long time. There is no telephone number to call and ask about status - simply they are avoiding responsibilities. This was my first and last flight with them. NOT PROFESSIONAL!

19 January 2015 Guest

Hi, When the ticket is taken, the bill and ticket is sent to e mail?

Discussion of Air Serbia

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