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Home / World airlines / Serbia / Air Serbia

Air Serbia

Country: Serbia
National airline of Serbia, formerly JAT Airways, international services from Belgrade
IATA code: JU
ICAO code: ASL
Head office: Јурија Гагарина 12, 11070 Novi Beograd, Serbia
Phone number: +381 11 311 21 23
Fax number: +381 11 20 10 671
Year established: 1947
Main bases and hubs: Belgrade Nikola Tesla
Fleet: ATR 72, Airbus A319, Airbus A320, Airbus A330-200, Boeing 737-300

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Air Serbia. Airline code, web site, phone, reviews and opinions.
Copyright Richard Vandervord

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Reviews & Opinions of Air Serbia:

23 July 2014 Guest

Our luggage was also left in Belgrade when we travelled there from rome to Istanbul. Air Serbia have not contacted us what so ever and we have no idea if the luggage will be returned. We have now read many reviews on trip advisor saying that luggage was misplaced by air Serbia and when eventually returned valuables were stolen. Not impressed. Do not recommend air Serbia.

29 April 2014 Oana

My housband and i travelled in december 2013 with Air Serbia (from Stockholm to Bukarest via Belgrad) and it was a very unpleasent experiance.When we arrived at our destination, we realised that our luggagge were still in Belgrad.The bags came the next day but persons from Belgrad airport stole valuable things from our bags. We made a complaint to Air Serbia in january and a man from their Claim Departament told us that they will take care of our claim within 60days. It is the end of april and i still got no money back and they ignore almost all my e-mails.I talked to a woman from the Stockholm office and she was not very nice to me although i was a client of the company.She told me that the Claim Departament of Air Serbia does not have a phone so i can't contact them, unbeliveble I would not recomand this airlline to anybody.The service on board was not good either and they got oss real cutlery

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Air Serbia Discussion:

02 November 2017 Elie

I would like to write about my experience with Airserbia. On 11 sept 2017 my flight was delayed from Beirut tp Paris for more than 1 hour, I have lost my connection to Paris in Belgrade. However, I have been transferred to Slovenia with more than 6 hours of delay. I have also lost my train in Paris, and had to pay for another ticket. My baggage were also delayed and they arrived after 4 day to me. The surprise I got ws that my baggage was also damaged. I asked the company for a refund of my ticket of my flight and I also asked for an attestation from the company for the delay of the flight and the damage of the my bagages. Till now the company did not even answer. However, during the flight, if you ask for a pillow or a blanket, you will get an aggressive answer from the personal telling you that it is only for the business class. When the person beside me asked for a cup of water, he also was answered by an aggressive way telling him that they need first to serve the business class and come back to him. This is the last time I take this flight and I never recommend.

07 September 2015 Guest

I have travelled with Air Serbia many times and I have never had any bad experiences.

05 April 2015 Guest

Hello to serbian airlines.ı want to learn if you have flying from sofia to istanbul in nowember 2015.ı couldn t find it in your wrbsite.if you have please send me knowladge what days in nowember 2015 .thanx.ı will wait for your email adtess is

04 March 2015 Mike

Since 3 months I'm claiming to get reimbursement for damaged luggage. They reply twice that its in progress but nothing is happening since such long time. There is no telephone number to call and ask about status - simply they are avoiding responsibilities. This was my first and last flight with them. NOT PROFESSIONAL!

Discussion of Air Serbia

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