I faced very low professional attitude to the clients from representative of TRANSAERO in Los Angeles International Airport on May 31st, 2014
They refused to check-in the luggage of my daughter flying from Los Angeles to St. Petersburg through.
As result of this misstep, she had to take the luggage in Moscow, to do registration again and she missed a connection flight. Of course, the Jung girl got lots of the stress.
For this point I will never use this Airline again and strongly recommend to other people not to use this one.
This Airline cannot be trusted.
It was horrible. The flight from Miami to Moscow was late. I had another one after but I missed it because of them. The company promised to get a new one but they never did!!' I had to buy a new ticket both way!!!
Do not use their service because they ca not be trusted!!!!